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Hotel Puerta de Toledo

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Glorieta Puerta de Toledo 4, 28005 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (563)
360
Panoramas (6)
Room & Suite (273)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Puerta de Toledo
Updated 07/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#157 of 483 hotels in Madrid
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel Puerta de Toledo enjoys a privileged location in front of the monument that gives its name to the hotel, very close to Palacio Real, Almudena Cathedral, Teatro Real, Plaza Mayor, El Rastro market and many other points of tourist interest in the city. The hotel was recently renovated and offers services so you can relax and enjoy your stay. The rooms are modern, bright, with floating floorboards and decorated with modern furniture.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Meeting rooms
Baggage storage
Concierge
24-hour check-in
Parking garage
Wifi
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Currency exchange
Gift shop
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Telephone
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
140Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
1324Reviews47Q+A55Room tips
Traveler rating
  • 408
  • 650
  • 190
  • 47
  • 29
Time of year
Traveler type
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Selected filters
  • Filter
  • English
Popular mentions
pascalpierre wrote a review Nov 2021
France568 contributions105 helpful votes
I spent 5 nights at the puerta de toledo and it was great. Very friendly welcome, super location within walking distance from the plaza major and other sights. The métro is 50 meters away and connections are great. Hotel is very clean and rooms are very big. Breakfast is good but lacks diversity but nothing to complain about. The hot dishes are only lukewarm...the choices are more than OK.. I really liked the fresh fruit and cheese. My room was 304. I had a twin though I would have preferred a double. Mattress was average. Super clean with fridge but no coffee set. The room was done every day. Noisy outside when window open...till late in the night or early in the morning. However I really enjoyed my stay and the staff are very friendly and welcoming. 😊 thanks. Pascal Pierre saunier. I didn't take any pictures but you can trust the hotel site. The only downside is the coffee is a bit pricey at the bar.....there are other options just outside.
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Date of stay: October 2021Trip type: Traveled solo
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded 4 weeks ago
Many thanks for your great and detailed review, we are pleased you enjoyed a good time with us and we take note of those aspects we can improve thanks to your comments. Best regards. Mercedes - Customer service.
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The England Family wrote a review Sep 2021
Bern, Switzerland152 contributions140 helpful votes
Perfectly good, reasonably priced night. Room was fairly spacious, good aircon, good bathroom, large comfortable bed. I joined their hotel club and got a discount when booking, and also this meant I could checkout later than normal (13.15 in my case). Convenient for the metro. Fine
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Date of stay: September 2021
Rooms
Service
Sleep Quality
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded Sep 28, 2021
Many thanks for your excellent comments, we are glad you enjoyed our perfect location in Madrid and all the advantages of our loyalty club. Best regards. Mercedes - Customer Service.
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Elena Lara wrote a review Nov 2020
London, United Kingdom1 contribution
From the entrance to the hotel the experience was wonderful. We were treated with great care and we were surprised by the quality of service and facilities. It is a luxury to have access to a catalog of pillows when you are away from home. The details of the room were very well chosen. The box of chocolates drove me crazy! Totally recommendable
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Date of stay: November 2020
Rooms
Cleanliness
Service
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded Nov 18, 2020
Many thanks for your great comments we are pleased you enjoyed a perfect stay with us. Best regards. Mercedes - Customer Service.
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Eloy G wrote a review Nov 2020
1 contribution1 helpful vote
A very central and recently remodeled hotel. They have a great personal treatment and a very nice and professional staff. Prepared with anti-covid measures I will choose it for my next visit. This is a very recommended place.
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Date of stay: October 2020Trip type: Traveled on business
1 Helpful vote
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded Nov 12, 2020
Many thanks for sharing your experience and your great comments. We are pleased to have met your expectations. Best regards. Mercedes - Customer Service.
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Ines ballester wrote a review Nov 2020
2 contributions2 helpful votes
A wonderful staff, I felt very comfortable during the whole stay (2 nights). I have no doubt iin recommending this nice hotel. very correct covid protocols good english breakfast. nice lobby bar. reception staff very helpful. adequate room size with free wifi and little fridge.no sheets but duvets. welcoming people
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Date of stay: November 2020
Value
Location
Service
Trip type: Traveled on business
1 Helpful vote
Helpful
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded Nov 12, 2020
Many thanks for your kind comments and great evaluation, we are pleased you enjoyed your stay with us. Best regards. Mercedes - Customer Service,
Read more
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PRICE RANGE
$82 - $164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
puerta de toledo madrid, puerta de toledo hotel
LOCATION
SpainCommunity of MadridMadridArganzuela / Imperial
NUMBER OF ROOMS
169
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Frequently Asked Questions about Hotel Puerta de Toledo
Which popular attractions are close to Hotel Puerta de Toledo?
Nearby attractions include Experiencity Escape Room (0.3 miles), Cluedo: Asesinato en el circo de Big Bon (0.2 miles), and BEEYOU TRAVEL (0.08 miles).
What are some of the property amenities at Hotel Puerta de Toledo?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Hotel Puerta de Toledo?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Puerta de Toledo?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at Hotel Puerta de Toledo?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hotel Puerta de Toledo?
Conveniently located restaurants include Nina Pastabar, El Capricho Extremeno, and Viuda de Vacas.
Is Hotel Puerta de Toledo located near the city center?
Yes, it is 0.8 miles away from the center of Madrid.
Are any cleaning services offered at Hotel Puerta de Toledo?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Puerta de Toledo?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel Puerta de Toledo?
Many travelers enjoy visiting Royal Palace of Madrid (0.8 miles), Plaza Mayor (0.7 miles), and Museo Cerralbo (1.2 miles).
Is Hotel Puerta de Toledo accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.