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Glorieta Puerta de Toledo 4, 28005 Madrid Spain
E-mail hotel
Lowest prices for your stay
Hotel direct offer!Special rate available
Booking.com
$103
Free cancellation until 11/30/22
Hotels.com
$107
Free cancellation until 12/02/22
Agoda.com
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$89
Expedia.com$107
Travelocity$107
Trip.com$108
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Traveler (585)
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Panoramas (6)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#145 of 498 hotels in Madrid
Location
4.3
Cleanliness
4.2
Service
4.1
Value
4.1
Travelers' Choice
Hotel Puerta de Toledo enjoys a privileged location in front of the monument that gives its name to the hotel, very close to Palacio Real, Almudena Cathedral, Teatro Real, Plaza Mayor, El Rastro market and many other points of tourist interest in the city. The hotel was recently renovated and offers services so you can relax and enjoy your stay. The rooms are modern, bright, with floating floorboards and decorated with modern furniture.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Taxi service
Meeting rooms
24-hour security
Baggage storage
Parking garage
Wifi
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Concierge
Gift shop
Shared lounge / TV area
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wardrobe / closet
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish
Hotel links
Special Rate:Special rate available

Location

Full view
100Great for walkers
Grade: 100 out of 100
140Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
1361Reviews49Q+A56Room tips
Traveler rating
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Neil R wrote a review Nov 3
Braintree, United Kingdom201 contributions108 helpful votes
Super hotel centrally located. Good size room. Really comfortable bed with lovely pillows. Excellent extensive breakfast. Very helpful friendly staff. Great hospitality tray including Nespresso machine. Walking distance of all central areas of Madrid and close to transport options. Novice lounge space and outside cafe area. Happily stay here again when visiting Madrid.
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Date of stay: November 2022Trip type: Traveled with friends
Room Tip: Try to get a room away from the lifts on a higher floor as not all guests respect peaceful bedtimes!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded 3 weeks ago
Many thanks for your excellent review, we are pleased you have enjoyed your stay with us. Best regards. Mercedes - Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
linda s wrote a review Mar 2022
Cornwall, United Kingdom21 contributions7 helpful votes
Hotel's Favorite
Really nice hotel, very friendly staff, excellent breakfast and room very well cleaned. It is 150m from metro and less to C03 bus stop which takes you to Prado, Reina Sophia nod Thyssen galleries. The only draw back was not really to do with the hotel. We got the Metro to the hotel from the airport, what a mistake it was difficult enough to get to the last stop, then we were met with 4 flights of steps. We would happily stay there again
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Date of stay: February 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded Mar 4, 2022
Many thanks for your excellent and detailed review, we are pleased you enjoyed your stay in Madrid thanks to our perfect location. Getting to the hotel from the airport is easier with the taxi service, even from T4 Airport Terminal, it is possible to get a train to Piramides Station. Our staff is at our disposal to assist you with the best option. Best regards. Mercedes - Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
magentamonster wrote a review Oct 2022
Mosta, Malta57 contributions71 helpful votes
My partner and I stayed for 6 nights at Puerta De Toledo hotel and are so glad that we did! Centrally located, this hotel offers everything one could wish for, ensuring a very pleasant stay. Tastefully decorated, the hotel is super clean, with a lovely buffet breakfast and very friendly & professional staff. Our room was spacious and comfortable, while the breakfast room gave a great vibe for the start of the day ... bright, practical and comfortable ... while the food was plentiful and always so fresh. The hotel's cafeteria in the foyer offers delicious coffee, drinks and snacks. We considered this hotel more of a 4-star than a 3-star. From check-in to check-out, everything went smoothly and the staff were so helpful and friendly. The fact that there is a taxi stand just outside the hotel and that the hotel is just a few minutes' walk to the Hop On Hop Off "Puerta De Toledo" stop makes everything that much more practical. The area is called La Latina which we believe is the part of Madrid which has most character. Plaza Mayor is only around 15 minutes' walk from the hotel, while the Basilica of St. Francis is just around 10 minutes' walk. We wish to thank the Management and all the Staff for making our stay such a great experience ... and we will surely stay at this fantastic hotel again the next time we're in Madrid. Very much recommended. JESMOND ALFINO - Malta
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Date of stay: October 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded 3 weeks ago
Thank you very much for your excellent and very detailed review, we are very pleased to hear that everything was perfect and that you highlight so many positive aspects of your stay with us. We hope to have the opportunity to welcome you again in the future. Best regards. Mercedes - Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cynem wrote a review Oct 2022
Derbyshire, United Kingdom101 contributions68 helpful votes
Great location with plenty of transport links nearby. The staff were very professional & happy to help always with a smile. There are plenty of places nearby to Wine & Dine at your leisure, without having to eat a takeaway in the foyer!! Our room was very comfortable & clean with some lovely little touches. Thankyou for being so kind & helpful. We will definitely return & would highly recommend
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded 3 weeks ago
Thank you very much for your excellent review, we are very pleased that you have highlighted the friendliness of our staff and our attention to detail during your stay. But, above all, it is a pleasure to know that you consider us for a future stay in Madrid. Best regards. Mercedes - Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sandra G wrote a review Oct 2022
Pompano Beach, Florida1 contribution
Stayed there for a total of 11 nights. I never write a review to complaint but I feel that this time I have to… one day after being out all day we got to the hotel around 10:15 at night and hungry, the bar and room service closed at 10:30pm (it was 10:20 when we got to the bar) so we had to order pizza. I went to reception area to ask for a knife. Juan Emilio said they couldn’t get me a knife. I took it upon myself to go to the restaurant (NOT THE KITCHEN) and found a knife and Juan followed me and took the knife away from me in a very rude way. He was extremely rude . Also went to the bar and asked for ice (they were cleaning up) and I was told in a very rude way I can’t have ice because I’m not buying drinks from them??? THEY SAID WE COULDN’T ORDER ANYTHING OR GET A KNIFE BECAUSE THEY WERE CLOSED) The hotel and their rooms are very clean and it’s in a great location but the service is horrible. I spoke with Manager the next morning and he brushed me off saying that we are not allowed to sit in the lobby and use the tables when ordering outside food??? I told him we had 3 rooms a total of 6 people where did he want us to be? He said in our room… I have traveled a lot and stayed in many nice hotels and never had an issue using the lobby or getting anything as simple as ice and a knife. Ohhh and one more thing, one morning the reception called our room to tell us to limit the Bathroom usage due to next room being remodeled 🤦🏽‍♀️ 😳
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded Oct 13, 2022
Dear customer, thank you very much for sharing your impressions and thus giving us the opportunity to provide additional information in this regard. As in any restaurant or cafeteria it is not allowed to consume food or drinks from outside, it is a logical rule and we maintain it for all our clients. This is how our staff informed you and we understand that it was an inconvenience for you. Despite this, not only did you not follow the instructions given, but you also entered the breakfast room, which was closed and with the lights off, to get cutlery. At all times, all the staff you addressed, attended to you and gave you the same instructions and information, such as that you could bring the food to the rooms without problem, but that it could not be consumed in the hotel hall area. Our cafeteria service has a schedule, duly indicated in many points of the hotel, and, in the area, there are numerous restaurants and cafeterias with longer hours. We are sorry if there were moments or details in the procedure that were not to your liking. On the other hand, it is true that during his stay, there was a plumbing fault affecting a number of rooms, including your own. We are sorry that, although it was resolved in just half an hour, it was an inconvenience that affected your entire stay. Best regards. Mercedes - Customer Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Avidesh wrote a review Sep 2022
County Durham, United Kingdom494 contributions240 helpful votes
A lovely hotel in a very convenient location. The staff, service, room, and food were all fantastic. We enjoyed our stay with no complaints! As an added bonus, there is a taxi stand directly in front of the hotel if you are in a rush to get somewhere.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded Sep 16, 2022
Many thanks for your excellent review, we are pleased you enjoyed your stay with us. Best regards. Mercedes - Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheldon M wrote a review Aug 2022
Montreal, Canada21 contributions4 helpful votes
Very good location 15 minutes to the centre by foot, across the street from the Toledo arch, lots of restaurants nearby or within walking distance,very good breakfast with enough choices to satisfy, service was perfect, Professional, courteous. definitely recommended.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded Sep 15, 2022
Many thanks for sharing your experience, we are glad you enjoyed your stay with us and that you consider us as a hotel of reference to recommend in Madrid. Best regards. Mercedes - Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simara wrote a review Jul 2022
San Juan, Puerto Rico202 contributions106 helpful votes
Friendly staff. Great comfortable rooms with several toiletries provided. Excellent breakfast buffet and the location is absolutely wonderful! It’s walking distance from all major places you would want to go. Many restaurants near by. Loved it!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded Sep 15, 2022
Many thanks for your excellent review, we are glad you enjoyed a perfect stay with us. Best regards. Mercedes - Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MTSeet wrote a review Jul 2022
Woodstock, Georgia278 contributions33 helpful votes
Very accommodating! We had a great experience with the receptionist. We had a change in numbers in our reservation and he was able to make it work for our family. The Hotel Toledo is near enough all the main places to visit but far enough of all the super busy and crowded touristy areas. The Metro station is just across the street and easy access to it. There’s few restaurants within a couple blocks that are local and amazingly delicious. Very safe to walk at night. We had a very good experience overall!
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded Jul 27, 2022
Thank you very much for your excellent and detailed review, we are pleased that our team solved the problem with your reservation. We hope to have your confidence again in the future. Best regards. Mercedes - Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mr & Mrs W wrote a review Jun 2022
england95 contributions71 helpful votes
We stayed at this delightful hotel as we were attending an event in Madrid. Thoroughly enjoyed our stay, breakfast was superb with plenty of choices. Very high standards of cleanliness, staff were very professional and friendly with a special thank you to Sara and Sandra. Would definitely return when we are next in Madrid, with only a 20 minute walk to the city centre it is in a great location for shops and restaurants.
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Madrid Hotel Puerta de Toledo, Atención al cliente/recepción at Hotel Puerta de Toledo
Responded Jun 29, 2022
Many thanks for your excellent review, we are glad that you enjoyed your stay with us and that you consider us for your future stays in Madrid. Best regards. Mercedes - Customer Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$71 - $134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
puerta de toledo madrid, puerta de toledo hotel
LOCATION
SpainCommunity of MadridMadridArganzuela / Imperial
NUMBER OF ROOMS
169
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HOTEL PUERTA DE TOLEDO $71 ($̶9̶7̶) - Updated 2022 Prices & Reviews - Madrid, Spain

Frequently Asked Questions about Hotel Puerta de Toledo
Which popular attractions are close to Hotel Puerta de Toledo?
Nearby attractions include Colors by Experiencity Escape Room (0.3 miles), Tofuro Experiencias (0.2 miles), and BEEYOU TRAVEL (0.08 miles).
What are some of the property amenities at Hotel Puerta de Toledo?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Hotel Puerta de Toledo?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Puerta de Toledo?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at Hotel Puerta de Toledo?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Puerta de Toledo?
Conveniently located restaurants include PISCOMAR by Jhosef Arias, El Capricho Extremeno, and Viuda de Vacas.
Is Hotel Puerta de Toledo located near the city center?
Yes, it is 0.8 miles away from the center of Madrid.
Which languages are spoken by the staff at Hotel Puerta de Toledo?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel Puerta de Toledo?
Many travelers enjoy visiting Royal Palace of Madrid (0.8 miles), Plaza Mayor (0.7 miles), and Museo Cerralbo (1.2 miles).
Is Hotel Puerta de Toledo accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.