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Calle de Santa Engracia 5 Alonso Martinez, Chamberi, 28010 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (154)
Room & Suite (162)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Alonso Martínez
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#117 of 484 hotels in Madrid
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Located in Madrid's commercial district, near Paseo de la Castellana and Colón Square. It offers spacious rooms, free Wi-Fi and breakfast. Offers functional design within an original old building. It is set in the popular Chamberí district. It offers the NH Alonso Martinez buffet breakfast from 07:00 until 10:30 from Monday to Friday, and from 08:00 until 12:00 at the weekend. The property features a gym open 7 days a week. Air-conditioned, soundproof rooms at NH Madrid Alonso Martinez include a 40-inch TV, a minibar, safe and desk. The private bathroom is equipped with a bath or a rain-effect shower, as well as bathrobes, slippers, a set of toiletries and a hairdryer. NH Madrid Alonso Martinez is a 20-minute walk from Madrid's historic centre and a 5-minute walk from the famous Chueca neighbourhood. It has excellent public transport links from nearby Alonso Martinez Square. Chamberí is a great choice for travellers interested in culture, monuments and food.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Banquet room
Baggage storage
Wifi
Breakfast buffet
Taxi service
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Laptop safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Captivating City Breaks

Location

Full view
100Great for walkers
Grade: 100 out of 100
356Restaurantswithin 0.3 miles
67Attractionswithin 0.3 miles
1251Reviews6Q+A21Room tips
Traveler rating
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  • 15
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Popular mentions
Albert wrote a review Jan 4
Los Angeles, California409 contributions196 helpful votes
+1
I really enjoyed my stay at the hotel. I can not really mention big negatives. In general the hotel is very good. First of all, I liked its location a lot. It is located in a cute ideally clean and quiet area called Alonso Martínez which is totally walkable from all major Madrid sights. There are a lot of restaurants/cafes/bars near the hotel. A few shopping streets with many different shops are super close. The hotel is located inside of an old historic building, but it is renovated and looks nice from outside as from inside. The hotel lobby is very nice. I especially liked the old elevator, which was very small but just fun to ride. By the way, there are also a few modern new elevators too. The front desk staff in general was friendly and sweet. The only one thing they were always annoying about was wearing a face mask. Every single front desk person was strict about this and yelled at me every single time, when I forgot to put my mask on entering the lobby. By the way, I really loved the housekeeping lady who I saw every single day. She was extremely sweet and always asked me if I needed anything even after she cleaned the room. I got a room on the 4th floor with a small side-street view. I believe it was a good thing because it was pretty quiet in my room all the time. Plus, the building across the street was super pretty and made the view enjoyable out my window. Also my room had something like a little balcony (it was impossible to stand there, but it was more like a balcony for flowers) which was cute. I often opened the window and enjoyed the fresh air. The major negative thing about my room was its size which was kind of tiny. I barely had space there for a few big pieces of luggage brought by me and my partner. However, the bathroom was big and looked super nice! Its big plus was a bathtub which I used almost every single night with a Lush bomb. It was such a treat during the cold days of December in Madrid! Unfortunately, I did not like the bathroom amenities (it is the standard NH hotel stuff they always use, and I am totally not into its cheap smell!). Also, as always in every single NH, there wasn’t a toilet brush, and finally I had to buy it on my own, because the hotel did not provide it. Coming back to the room, the bed was pretty uncomfortable, which was strange as beds are usually great at NH hotels. Also I did not really like the pillows, they were kind of hard. I also was not impressed with the closet which was small and barely fit my stuff. There were not enough hangers inside of it. Last negative thing was the refrigerator which was super small and did not fit a lot of drinks. Wi-Fi was working good and fast during my entire stay. The hotel is pet friendly, which is a big plus! Another final negative thing I want to mention is that the hotel’s staff always closed the entrance around 2 a.m. After this time I always had to ring the bell and wait until someone would come and open the door for me. Usually it was no problem, but once I had to wait for like 2 min, and it was super cold outside. Not the best experience. Finalizing my review, I totally recommend this hotel for a stay if you come to Madrid. I am sure you will not regret staying there. And, by the way, it’s a very good quality for good value (I paid approx. €165 per night, but it was close to Christmas, when rates were obviously higher than usual. It was one of the cheapest rates in Madrid City Center at the time of that booking).
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Jose C, Director General at NH Alonso Martínez
Responded 2 weeks ago
Dear guest, Thank you very much for taking a few minutes to comment on your stay at the hotel in such a detailed way! Your opinion is highly appreciated. We proceed to review point by point those areas for improvement that you have considered, as a part of our work of continuous evolution to create a better experience for our guests.
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mercef482 wrote a review Nov 2021
London, United Kingdom1 contribution
The floors in the 2 rooms I tried were in great need of thorough cleaning with water and soap (for this I requested a change of room). I was told this would be done but my new slippers had too much dust, etc underneath after 4 days to suggest the floor had been cleaned thoroughly (although it was probably hoovered). Breakfast was good.
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Review collected in partnership with NH Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Jose C, Director General at NH Alonso Martínez
Responded Nov 23, 2021
Dear mercef482, Thanks a lot for taking your time to comment about your stay. We are going to share your feedback with our Housekeeping Manager to verify all the room cleaning process, as is an essential service and one our our main strenghs. Best regards
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CSB_Caracas wrote a review Oct 2021
Caracas, Venezuela278 contributions90 helpful votes
Room and bed were very comfortable. Bathroom was large and clean. The hotel is located in a nice area, safe and clean, with access to all you could need. The staff was professionally friendly. Good service. Good breakfast. As always very happy with NH. Most definitively recommend.
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Date of stay: September 2021
Location
Cleanliness
Service
1 Helpful vote
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Response from Jose C, Director General at NH Alonso Martínez
Responded Oct 18, 2021
Dear CSB_Caracas, Thanks a lot for sharing your experience at NH Alonso Martinez! All the staff will be delighted to welcome you again in Madrid! Best regards.
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asanzalvarez wrote a review Jun 2021
Santander, Spain1 contribution
I was travelling solo with my 2 kids, and really appreciated the hotel staff help. Friendly receptionists that facilitated everything they could to make our stay a great experience. Most definetely recommend.
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Review collected in partnership with NH Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Jose C, Director General at NH Alonso Martínez
Responded Jul 26, 2021
Dear guest, Thanks a lot for your kind comments about your stay at NH Alonso Martínez. We´ll be delighted to welcome your family again whenever you want. Kind regards.
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Marlene B wrote a review Jan 2020
Portland, Oregon14 contributions2 helpful votes
The room was perfect for me, had everything I needed. Location was good. Metro (subway public transportation) was right around the corner. Lots of cafe's, restaurant's and shops. Not far from the train station if you want to venture out. I would stay here again if and when I visit Madrid again.
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Review collected in partnership with Cancelon.com
Date of stay: January 2020
1 Helpful vote
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Response from Luis Carlos B, Director General at NH Alonso Martínez
Responded Mar 27, 2020
Thank you very much for taking time to write about your last stay in NH Alonso Martínez. Hope this information would help other future guests. We are really close from city center and very well connected by public transport with all interesting Madrid points. Hope to be able to welcome you back for leisure or work.
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PRICE RANGE
$83 - $161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh embajada hotel madrid, nh embajada madrid, nh hotels madrid
FORMERLY KNOWN AS
NH Embajada
LOCATION
SpainCommunity of MadridMadridChamberí / Trafalgar
NUMBER OF ROOMS
101
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Frequently Asked Questions about NH Alonso Martínez
Which popular attractions are close to NH Alonso Martínez?
Nearby attractions include EXIT Madrid (0.2 miles), The Box Escape Room Madrid (0.1 miles), and Hermetico (0.1 miles).
What are some of the property amenities at NH Alonso Martínez?
Some of the more popular amenities offered include free wifi, breakfast buffet, and room service.
Which room amenities are available at NH Alonso Martínez?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Alonso Martínez?
Guests can enjoy breakfast during their stay.
Is parking available at NH Alonso Martínez?
Yes, parking is available to guests.
What are some restaurants close to NH Alonso Martínez?
Conveniently located restaurants include Trattoria Pulcinella, Restaurante Nuevo Horno de Santa Teresa, and Sto Globo Sushi Room.
Is NH Alonso Martínez located near the city center?
Yes, it is 1.0 miles away from the center of Madrid.
Are any cleaning services offered at NH Alonso Martínez?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Alonso Martínez?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Alonso Martínez offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at NH Alonso Martínez?
The staff speaks multiple languages, including English, Spanish, and French.