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AC Hotel Cuzco

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AC Hotel Cuzco
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605 Reviews from our TripAdvisor Community

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Showing 262: English reviews
California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is amazing. The front desk was very accommodating. The air conditioner works wonderfully in the lobby. We had 3 suites on different floors and all were roomy and clean. The beds were comfortable, bathrooms were clean. The only thing that we are not use to is no ice machines. You have to purchase it through room service for... More 

Helpful?
Thank Dawson52
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Typical business hotel in a good location of Madrid. All the things you need for your business trip are there. Rooms are OK, plus for the fitness center and breakfast are OK. Good cleaning and laundry service. Easy acess by taxi in the morning to the airport, just a 15 min drive.

Helpful?
Thank Lars K
Singapore, Singapore
Level Contributor
86 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Attractive ground floor area: free access design offuce desks to work, trendy bar, cool design. Rooms are modern, well designed. Service in the rooms is just ok. Bed was done every morning but pillows not managed properly. Towels in the bathroom were ok but not really new. AND NO FREE INTERNET ACCESS IN THE ROOMS!!!!!! Because I booked via an... More 

Helpful?
Thank jamesequity
AC-CUZCO, Front Office Manager at AC Hotel Cuzco, responded to this review

Thank you for sharing your experiences in AC Cuzco By Marriott We do apologize if some of our services have not lived up your expectations. We have shared your opinions with our headquarters to take it into account for future reforms. By other way, we have already reported your impressions to the Housekeeping Manager in order to take appropriate actions.... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Contemporary modern business hotel in the centre of Madrid. Very cool interior including the rooms. Quite and right next to the metro. The rooms are minimal but well fitted out with a really large shower. Nice view of part of the city. Great bar and coffee area on the grounds floor.

Helpful?
Thank Nicholas G
Phoenix, Arizona
Level Contributor
182 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The rooms were big and spacious and loaded with nice extras like pillows blankets. It is located in a lovely neighborhood and is right across the street from the METRO. The staff was friendly and efficient.

Helpful?
Thank jnjdougan
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 20, 2016 via mobile

Great hotel for business. Great service, many modulary rooms, great food. Is located far from the city centre, you are forced to take a cab, the nearest subway station is over a km away But for the football fans the hotel is located approximately 500 meters away from the famous Santiago Bernabeu... Average prices for the rooms, the food a... More 

Helpful?
Thank Mihai S
Beirut, Lebanon
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 19, 2016 via mobile

+The hotel have a great location +Public areas is clean and tidy +Rooms is nice and comfy and super clean. +Friendly stuff and always welling yo help. +The hotel style is simple yet elegant. -Doors is not noise proof so you can hear all what going on in the corridors.

Helpful?
Thank ahmad s
New York, NY
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 17, 2016

The AC Cuzco is modern and efficient hotel, located a 10-minute metro ride from Old Town Madrid, and only two metro stops away from Chamartin train station (trains to Segovia, Salamanca, Bilbao - San Sebastian leave from Chamartin). I loved the clean, modern design, efficient bathroom and the views of Santiago Bernabeu Stadium. Staff is nice and efficient. Beds are... More 

Helpful?
Thank ALSIM33
New York City, New York
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 2, 2016

Very close to Chamartin train stations, which is important if you plan to take day trips outside of Madrid. The hotel's not expensive, and the location is reasonably close to most tourist locations by subway. Staff is nice, but the Wifi is a little dodgy sometimes.

Helpful?
Thank zhangshinyi
AC-CUZCO, Front Office Manager at AC Hotel Cuzco, responded to this review

Thank you for your post, We do apologize if the wireless did not cover your expectations We had checked the systems with our technicians to assure a proper service in the future. By other way it is a huge pleasure for our whole team receive the rest of your feedback. Thank you again for sharing. Best regards. Juan Félix Diez... More 

JHB
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 26, 2016

Attended a business conference and we were hosted by the hotel. Quite far from the inner city and would not recommend for tourists, but overall an excellent hotel. Really nice breakfasts included. Not far from airport and within walking distance of Real Madrid's stadium and very nice bars and restaurants.

Helpful?
Thank HarryJhb
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern High-rise Hotel located 500 meters from Congress Hall, about 1/2 hour from city center & 15 km from airport. ... more   less 

Additional Information about AC Hotel Cuzco

Address: Paseo De La Castellana 133, 28046 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range: $98 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Cuzco 4*
Number of rooms: 319
Reservation Options:
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Also Known As:
Ac Cuzco Madrid
Ac Cuzco Hotel Madrid
Hotel Style:
#98 Business Hotel in Madrid
#103 Family Hotel in Madrid
#105 Luxury Hotel in Madrid
#130 Romantic Hotel in Madrid
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