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AC Hotel Cuzco

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AC Hotel Cuzco
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635 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very nice hotel with an excellent breakfast. No wifi in the rooms. Spacious rooms, unfortunately no swimmingpool. Hotel is opposite Cuzco metro station and 8/10 minutes walk from stadium and some other sights as well.

Helpful?
Thank Elmarie J
Chester, New Jersey
Level Contributor
121 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed a night's stay at the AC Hotel Cuzco. The hotel is quite modern / minimalist in design, Found the room to be a good size, well maintained with desk area and sofa. Even though it is in a built up area no significant noise from outside (although the views from the rooms in nothing spectacular !). Bed was very... More 

Helpful?
Thank Rob B
Lima,
Level Contributor
80 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I can't complain about the hotel, I arrived early from the airport and they got me a room, I have not marriott status, but they were nice Hotel is modern and rooms are ok I didn't like where the hotel is located far away from the Center but is fine They don't give free bottles of water as Spg hotels... More 

Helpful?
Thank Guillermo V
Buckinghamshire, United Kingdom
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a night whilst on business. Modern interior and bedroom was very nicely furnished with an incredibly comfortable bed. Slept very well although a colleague was disturbed by sirens during the night. Had to leave early for the airport so didn't get to sample the breakfast. Nevertheless would stay again.

Helpful?
Thank Rick L
Cambridge, Canada
Level Contributor
104 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 nights this past week. The hotel is located near the stadium where Real Madrid play and the area seems constantly busy. Check in was quick and efficient and my room was impeccably clean upon entering. The room is fairly sparse, but well laid out. Same as the bathroom. I found the shower head not very strong... More 

Helpful?
Thank GorillaMan1959
AC-CUZCO, Front Office Manager at AC Hotel Cuzco, responded to this review

Thank you for sharing your experiences in AC Cuzco By Marriott We do apologize if some of our services have not lived up your expectations. We have shared your opinions with our headquarters to take it into account for future reforms. By other way, we have already reported your impressions to the Housekeeping and Food and Beverage Managers in order... More 

Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Upon arrival at 11:00am, we were told our room was available for check-in. After a long flight from the US, this was the best news ever! While this AC Hotel is not centrally located in the main touristy parts of Madrid, it is located right next to Cuzco Metro making for easy access to the city. Rooms are fine and... More 

Helpful?
1 Thank charlottemimi
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Good location and in principle a good hotel. But only 2*'s because of the little things that will stick with me; the iron board was useless and the iron broken. The bed very noicy, the breakfast buffet-eggs were very (like in VERY) cold and the check-out took ages. And lastly, the WIFI was a farce... Normally I stay at the... More 

Helpful?
1 Thank Repetepete
AC-CUZCO, Front Office Manager at AC Hotel Cuzco, responded to this review

Thank you for sharing your experiences in AC Cuzco By Marriott We do apologize if some of our services have not lived up your expectations. We have shared your opinions with our headquarters to take it into account for future reforms. By other way, we have already reported your impressions to the Housekeeping Manager in order to take appropriate actions.... More 

Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel Nice and clean and very courteous staff. The food at the bar restaurant is nice. The rooms are big enough and the beds are comfortable and its very calm absolutely no noise. The breakfast though is not as great as one would expect, one would rather go and have breakfast somewhere near the hotel where you can have... More 

Helpful?
Thank Younes E
Level Contributor
151 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Not far from Madrid business district...this is the place to be.The location is good and staff is friendly.AC Cuzco is a nice hotel if you wish to visit the city or doing business in Madrid city center.

Helpful?
Thank gorkazm
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Check in was fast and easy. The room was spacious with a small writing desk and some great amenities. The Ac was either super weak or I didn't figure out how it worked. Internet was free in all Areas (including the room) and worked well. The location is good for business or the stadium but not for sightseeing. There is... More 

Helpful?
Thank marcbglobetrotter
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern High-rise Hotel located 500 meters from Congress Hall, about 1/2 hour from city center & 15 km from airport. ... more   less 

Additional Information about AC Hotel Cuzco

Address: Paseo Castellana 133, 28046 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range: $107 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Cuzco 4*
Number of rooms: 319
Reservation Options:
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Also Known As:
Ac Cuzco Madrid
Ac Cuzco Hotel Madrid
Hotel Style:
#98 Business Hotel in Madrid
#103 Family Hotel in Madrid
#109 Luxury Hotel in Madrid
#130 Romantic Hotel in Madrid
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