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Firstly I want to stress all the staff we met were fantastic, excellent customer service!
However the hotel is dated, the showers didn't work very well and would suddenly turn very hot. The rooms were far too hot, the two rooms we had were both...More
Response from RH_Piramides, Front Office Manager at Holiday Inn Madrid-PiramidesResponded 2 weeks ago
Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to...More
I booked this hotel at the very last minute, everything near la Gran Via was expensive and this property was my best option. All I can tell is that I absolutely loved it! It's in a very nice and quiet neighborhood, few steps away from...More
1 Thank Rodolfo_Paneque
Response from RH_Piramides, Front Office Manager at Holiday Inn Madrid-PiramidesResponded October 31, 2017
Thank you very much for your kind words. I will thank Juani for her great work.
She will feel very pride to listen your kind words about her job.
We hope to see you again in our hotel very soon!
Good place to stay. Better facilities, close to train stations, in the middle of the city. The rooms were clean and prepared daily. Food was great as well. I would recommend this hotel for business and Leisure Travel.
Thank Sachin J
Response from RH_Piramides, Front Office Manager at Holiday Inn Madrid-PiramidesResponded 4 weeks ago
Front Desj Manager
Great value hotel, close to city centre but in a quiet neighbourhood. Metro station is right outside the door! Room was great with huge comfortable bed. Very close to the river and liner park for walking. Surrounding neighbourhood has everything you need if you don't...More
We spent 3 nights here without any issue. The location is great, with metro just outside the hotel. Staff provides upgrade for one of our room because of elite status.
Staff is very friendly and accommodating. The bed and pillows are great, but TV has...More
Response from RH_Piramides, Front Office Manager at Holiday Inn Madrid-PiramidesResponded November 30, 2017
Thank you so much for your candid review. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again next time you visit Madrid....More
$80 - $159 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#150 Romantic Hotel in Madrid
Non-Smoking Rooms ,
Number of rooms
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