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Intur Palacio San Martin

#66 of 448 Hotels in Madrid
Certificate of Excellence
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1,010 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We had to wait 10 minutes for a check in. The reception staff was on the phone taking a new reservation with no regard for me and three other guests who were waiting. After 15 mins, We finally were checked in only to realise that the keys did not work and we had to go multiple times to the reception... More 

Helpful?
Thank Latha B
Tallahassee, Florida
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the Intur Palacio San Martin, after booking it through an online travel agent for our honeymoon. It's off a quiet square that's a five minute walk from the Gran Via and Callao plaza, and the Puerta del Sol -- two lively areas with plenty of shopping in between. The staff spoke only basic English but it was... More 

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Thank Kristen C
London, United Kingdom
Level Contributor
154 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night for a business trip - location wise the hotel is great as its a short walk to Plaza Mayor and the surrounding streets. Room was a good size and very comfortable with modern and clean bathroom and had a small balcony overlooking the city. Staff were efficient (without being overly friendly) and getting a taxi outside the... More 

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Thank nickworld08
Clinton ms
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Room was clean, with a comfortable bed and a great shower. Service was efficient but not too friendly. Decor in the room was neutral- nothing memorable, but the lounge was warm and inviting. The amazing part is that it was both centrally located and quiet which is hard to come by in the city. I would stay there again.

Helpful?
Thank Suzjourdan
Dallas, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We had a great visit to the Intur Palacio San Martin in Madrid. The location of the hotel was great. It was very close to the Plaza del Sol, Plaza Mayor and the Gran Via. Also close to the subway which we never used. The front desk staff were nice and helpful. The breakfast buffet was amazing. Although hot food... More 

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Thank scooterdal
Canterbury, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We visit madrid every year as my son lives there, and we have just found the hotel we will always now return to!!! The location is perfect, but the best thing is the lovely little plaza the hotel is in. So after a busy days sightseeing, you can relax outside in the sun with a drink which is very reasonably... More 

Helpful?
Thank Julie E
London, Canada
Level Contributor
110 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We choose this hotel due to the high reviews, price and most important as being almost equal distance to the Plaza Mayor, Gran Via and Puerta del Sol. We hit the Jack Pot when we were given room 409, a corner room facing the Plaza and the street on the side. From there we could see a grand view of... More 

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1 Thank Walker14
Ireland
1 review
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay, room was large and always immaculately cleaned. View was over looking the square, which we requested on booking. Our room had Slightly dated decor and the wall paper looked as if it was peeling in places but they were minor points particularly as the hotel is situated in the city centre. Also for those wanting... More 

Helpful?
Thank MandBTravels
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Excellent hotel , value for money for standard of hotel , superb breakfast, great central location for metro and all attractions , friendly knowledgeable and informative staff, I would recommend to friends and family

Review collected in partnership with Amoma.com

Helpful?
1 Thank Stephen E
Washington DC, District of Columbia
Level Contributor
93 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Intur Palacio San Martin is a great place to set-up as your "home base" while traveling through Madrid. It is centrally located --with the Gran Via a short walk one way, and the Plaza del Sol in the other way. It was super easy to navigate through the area on foot, but also super close to the Metro (various... More 

Helpful?
Thank Wenactually
HotelesIntur, Gerente at Intur Palacio San Martin, responded to this review

"Dear Wenactually, Thank you for sharing your fantastic comments about our hotel on Tripadvisor. We will share them with the rest of the team since reviews like yours motivate us to keep doing a better job everyday and prove us that all we do is finally noticed on the stay of our clients. Do not hesitate to contact us for... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Intur Palacio San Martin

Address: Plaza San Martin 5, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $84 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Intur Palacio San Martin 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Intur Palacio San Martin Hotel Madrid
Intur Palacio San Martin Madrid
Hotel Style:
#51 Luxury Hotel in Madrid
#51 Romantic Hotel in Madrid
#81 Family Hotel in Madrid
#116 Business Hotel in Madrid
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