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Intur Palacio San Martin

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#70 of 447 Hotels in Madrid
Certificate of Excellence
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1,028 Reviews from our TripAdvisor Community

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Showing 585: English reviews
Edinburgh, United Kingdom
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We didn't exactly have a leisurely arrival into Madrid rather we hurtled at breakneck speed, traffic conditions permitting or not, into town in a taxi from Madrid airport. I suspect I have been more scared in a car, maybe on the Amalfi drive turning a blind corner to be confronted by a rather large tour bus heading rapidly in my... More 

Helpful?
Thank InnesG1958
Columbus, Ohio
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our last stop on our Spain trip and a great way to finish off. This place is pure old luxury; a beautiful building with an antique elevator and deluxe rooms that make you feel like the guest of royalty. Everything was posh and the service was great. The outdoor cafe was perfect for a drink at the end of the... More 

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Thank jessphillips814
Hawick, United Kingdom
Level Contributor
437 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We booked the Intur Palacio due to its fantastic location and we weren't disappointed with that. Minutes walk from the main shopping malls and restaurants, it's really hard to beat. We booked in early, and check in was fast without being greeted warmly by check in staff! We were allocated room 405 which is served by an efficient lift. This... More 

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Thank Gavin S
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is well located to walk to many attractions but still out of the noisy crowded areas. It has its own charm and feels more of a bed and breakfast place. Room was on small side. If you are coming in with a car there is no hotel parking except for public underground parking per hour and cost us... More 

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Thank Allegrastravels
New Jersey
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I missed my flight so needed a place to stay for one night. This hotel was in a good location, near the subway and plaza san martin. The room was quite large but not really my style. I like it a little more modern, this place was more "charming"/old. Bed was comfortable, bathroom was clean. The time of year I... More 

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Thank eng333
Ann Arbor, Michigan
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

This was actually a lovely place with great accommodations. The beds were comfortable, the temperature controls worked perfectly and some rooms are being updated and modernized. The reason I've lowered my rating for this hotel was my disappointment in them when my father accidentally left a set of clothes behind in the closet (one of the pieces being a jacket... More 

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Thank echangng
Roswell, Georgia
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Upon arrival the receptionist was not overly friendly and did not put a lot of effort into accommodating our needs. When we requested a kettle for the room he was curt and rude with his response. The room itself had worn carpet down to the subfloor. The wallpaper was peeling and the placement of the toilet and bidet made using... More 

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Thank kareshack
Indiana
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had only 24 hours in Madrid. Parking is convenient in a garage directly under the hotel. Only blocks from the Royal Palace, Opera, and a multitude of shopping. The staff was very helpful as our English was way better than our Spanish!. We took the double decker bus and walked to most of the attractions. Perfect for a quick... More 

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Thank Dolly101
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We had to wait 10 minutes for a check in. The reception staff was on the phone taking a new reservation with no regard for me and three other guests who were waiting. After 15 mins, We finally were checked in only to realise that the keys did not work and we had to go multiple times to the reception... More 

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1 Thank Latha B
Tallahassee, Florida
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Intur Palacio San Martin, after booking it through an online travel agent for our honeymoon. It's off a quiet square that's a five minute walk from the Gran Via and Callao plaza, and the Puerta del Sol -- two lively areas with plenty of shopping in between. The staff spoke only basic English but it was... More 

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1 Thank Kristen C
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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Intur Palacio San Martin

Address: Plaza San Martin 5, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $87 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Intur Palacio San Martin 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Intur Palacio San Martin Hotel Madrid
Intur Palacio San Martin Madrid
Hotel Style:
#51 Romantic Hotel in Madrid
#55 Luxury Hotel in Madrid
#81 Family Hotel in Madrid
#116 Business Hotel in Madrid
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