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InterContinental Madrid, an IHG Hotel

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Traveler (1224)
Room & Suite (1051)
Videos (1)
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About

#31 of 470 hotels in Madrid
Location
4.3
Cleanliness
4.6
Service
4.6
Value
4.1
Travelers' Choice
GreenLeaders Silver level
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's television networks
Paid private parking on-site
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Indoor play area for children
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green
City View
Languages Spoken
English, French, Spanish, Bulgarian and 5 more

Location

Paseo de la Castellana 49, 28046 Madrid Spain
Name/address in local language
InterContinental Madrid, an IHG Hotel
2,572Reviews41Q+A100Room tips
Traveler rating
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  • 56
  • 32
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michb1974 wrote a review Apr 15
Doha, Qatar106 contributions84 helpful votes
Lovely hotel, the beds are so comfortable and they are very quick to rectify and mistakes or problems. The staff are all so friendly and helpful I would recommend a stay here. The breakfast in the club lounge is plentiful and fresh with very attentive waiting staff.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded 3 days ago
Dear michb1974, Thank you for taking the time to share your positive feedback about your recent stay at InterContinental Madrid. We're very happy to hear that you had a very enjoyable experience, and we appreciate your kind words. We´re appreciate your words referred to the comfortable beds, breakfast in the Club Lounge and the friendliness of our staff. Be assured that that a will celebrate your comments with the entire team. Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future. Sincerely, Giuseppe Vincelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AZ-LGE wrote a review Jun 2023
Prescott, Arizona492 contributions252 helpful votes
Hotel's Favorite
We stayed here because we had an “Ambassador” Weekend Night. I booked a room with Lounge access so we would have breakfast, beverages and afternoon snacks. We were upgraded to a Suite which was really nice. The hotel is a bit far from Gran Via – but there was a metro stop only a couple blocks away that got us to Gran Via/Plaza Major/and SOL very quickly. The hotel is beautiful and having breakfast in the Lounge was excellent. It was also nice to be able to stop in anytime for colas, beer, chips, nuts, etc. They also had extensive food and unlimited wine/drinks from 6-8. Because the friends we were traveling with could not join us, we only stopped in for a brief time on the first night. The free night was a great deal as we paid €451.50 ($486) for 2 nights including the Lounge. Service was Outstanding!
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded Jun 14, 2023
Dear AZ-LGE, I would like to thank you for taking the time to review InterContinental Madrid after your recent stay with us. Our Guest’s experience in our hotel is something that we take great pride in. Guest satisfaction is very important to us and that is why your review is so rewarding for our team. I would like to thank you for your positive feedback regarding our staff and your enjoyment of the facilities as well as the comfort enjoyed in your guestroom. I am delighted to know you were able to have a restful and pleasant experience. I hope your return journey was a smooth & enjoyable one, and look forward to the opportunity of welcoming you back to the InterContinental Madrid in the near future. Sincerely, Giuseppe Vincelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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aferret wrote a review Apr 4
Zurich268 contributions176 helpful votes
It's more than 20 years ago since I first stayed at the Intercontinental Madrid. Over all these years, it got some patina (especially the rooms/bathrooms), but if you enjoy a traditional luxury hotel, this one is a solid pick! As for rooms, I prefer the ones to the (noisy) street with balconies - but there are quieter ones towards the backyard. However, stay far away from the lifts. I certainly continue coming back, especially for the decent cocktails at the bar!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded 1 week ago
Dear aferret, Thank you for choosing to stay with us at InterContinental Madrid and for sharing your experience. It is a real pleasure to hear that you had such a nice experience. We just strive to provide the best service to all our guests, and I am extremely pleased that you enjoyed your time with us and that all the aspects of your stay were so convenient. It is our ultimate aim to provide each of our guests with a distinctive experience, I am glad that yours was enjoyable. We are much looking forward to welcoming you back soon. Sincerely, Giuseppe Vincelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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X9458MHadam wrote a review Apr 2
Luncarty, United Kingdom40 contributions45 helpful votes
We love this hotel, the location, the facilities, the staff all excellent, so why only 3 stars?? It’s so dated and in need of work. Things broken in bathrooms, things not working, finishes and fitting that are beyond tired. It’s a shame, it could be epic. I don’t understand why such a prime hotel is allowed to become so dated. Hopefully it’s due a refurbishment as we won’t be back until it’s had one.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded 2 weeks ago
Dear Dr W, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Giuseppe Vincelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travel47416996214 wrote a review Mar 2024
1 contribution
Beautiful hotel, well appointed with spacious and comfortable rooms. The breakfast buffet is one of the most varied and delicious I have had. The staff is courteous, friendly, professional and service oriented. Concierge was especially helpful in securing difficult to get restaurant reservations for us. This hotel experience helped make our first stay in Madrid a wonderful one. Would definitely stay here again next time we visit Madrid.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Try their breakfast buffet. It is out of this world. Most of the staff spoke fluent English
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded 3 weeks ago
Dear tRAVEL47416996214, I would like to thank you for taking the time to review InterContinental Madrid after your recent stay with us. Our Guest’s experience in our hotel is something that we take great pride in. Guest satisfaction is very important to us and that is why your review is so rewarding for our team. I would like to thank you for your positive feedback regarding our staff and your enjoyment of the facilities as well as the comfort enjoyed in your guestroom. I am delighted to know you were able to have a restful and pleasant experience. I hope your return journey was a smooth & enjoyable one, and look forward to the opportunity of welcoming you back to the InterContinental Madrid in the near future. Sincerely, Giuseppe Vincelli General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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outofthelight wrote a review Mar 2024
Oslo, Norway264 contributions118 helpful votes
+1
I had a pleasant and memorable stay during an extended weekend at InterContinental Madrid in February. I booked a room with access to their Club InterContinental, which made it a great stay. Upon check-in, Beatriz in the reception did her utmost to facilitate for my stay, and I enjoyed an upgrade to a larger room category. As I had a separate reservation for the last of my three nights stay, she also confirmed I could keep the larger room for the duration of my visit, which I very much appreciated. And with my membership status, she could also promise a late check-out. A great start and first impression - and I was very thankful. The room itself was spacious but if you are after something modern and elegant, this may not be for you - both the room, carpet and furniture had seen better days. It was very comfy, though, and had everything I needed (despite a visit from a technician, we never managed to get the TV in the bedroom to connect to my mobile - but the TV in the livingroom connected as it should). I enjoyed working out in their gym, which was rather spacious. It was still the service in Club InterContinental that made the stay a memorable one. In particular the great service of Ognyan made me want to come back as soon as I can. I was working from the club both Sunday and Monday and he did everything he could to spoil me during the quieter times of the day (I was happy when I was done working and finally could enjoy the cava he served:-) The welcome chocolates in my room (which I believe were made at the hotel, as they had similar in the Club), were absolutely fantastic, and so was the hummus in the Club. They also had some really goos teas. The selection of food and drinks in Club InterContinental was otherwise not on the level of InterContinental Paris, but more than decent, and I certainly want to come back soon. A friend and I also enjoyed some drinks in the bar downstairs, which was busy and vibrant - and the bartenders definitely knew what they were doing. All in all I was very happy with my stay.
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JCCMadrid Caballero, Dueño at InterContinental Madrid, an IHG Hotel
Responded Mar 8, 2024
Dear outofthelight, Thank you for such kind words. We are truly happy that you enjoyed your stay so much, particularly the Club Lounge and service. We’ve worked hard to offer our guests the best hotel experience possible, and comments like this make it all worthwhile. We all look forward to welcoming you back in a very near future. Sincerely, General Manager Giuseppe Vincelli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David S wrote a review Feb 2024
3 contributions
Stayed in this beautiful hotel as part of a Mediterranean tour/cruise. This is a gorgeous, graceful hotel in a wonderful location. The room was lavish and comfortable, sparkling clean, with every amenity a guest would ever need. The very best thing about this hotel is its wonderful staff, highlighted by Carlos, the hotel door manager. Carlos is a treasure, helping everyone, setting the standard, presenting the face of this elegant hotel. Carlos definitely made our stay. Thank you!!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded Feb 28, 2024
Dear davidsA5412PG, I would like to thank you for taking the time to review InterContinental Madrid after your recent stay with us. Our Guest’s experience in our hotel is something that we take great pride in. Guest satisfaction is very important to us and that is why your review is so rewarding for our team. I would like to thank you for your positive feedback regarding our staff and your enjoyment of the facilities as well as the comfort enjoyed in your guestroom. I am delighted to know you were able to have a restful and pleasant experience. I hope your return journey was a smooth & enjoyable one, and look forward to the opportunity of welcoming you back to the InterContinental Madrid in the near future. Sincerely, Giuseppe Vincelli General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Troy wrote a review Feb 2024
Shanghai, China91 contributions93 helpful votes
The appearance of the hotel is not so attracting. We booked a club room and was originally given a small room with twin beds on the fifth floor. Later, we were changed to a bigger room with a queen bed on the second floor, which looks more luxury with a balcony. The supply of hot food in Happy Hour in the executive lounge is a bit inadequate, some kinds of food have not been replenished. There are the Market La Paz and some luxury shopping streets not far away from the hotel. Over all, we are happy with our stay at the hotel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded Feb 26, 2024
Dear Troy9852, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Giuseppe Vincelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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robertjamessaunders wrote a review Feb 2024
London, United Kingdom190 contributions130 helpful votes
We spent a long weekend in this slightly dated but gracious hotel. Our sixth floor room was spacious and had fine views over the city. Breakfasts were very good - the pastries were featherlight - and cocktails in the bar at night were excellent. Most importantly, the place has simply lovely staff; nothing was too much trouble, and among others Daniel, Octavian, Ignacio and Ana gave excellent service. We were told that a big refurbishment is planned for 2025; hopefully the essence of the place will be preserved. Hopefully they can take the opportunity to expand the spa, which is very small for size of hotel.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Breakfast ends at 11.00 and is cleared very quickly, so don't leave it to the last minute.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded Feb 23, 2024
Dear robertjamessaunders, I would like to thank you for taking the time to review InterContinental Madrid after your recent stay with us. Our Guest’s experience in our hotel is something that we take great pride in. Guest satisfaction is very important to us and that is why your review is so rewarding for our team. I would like to thank you for your positive feedback regarding our staff and your enjoyment of the facilities as well as the comfort enjoyed in your guestroom. I am delighted to know you were able to have a restful and pleasant experience. I hope your return journey was a smooth & enjoyable one, and look forward to the opportunity of welcoming you back to the InterContinental Madrid in the near future. Sincerely, Giuseppe Vincelli General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ali n wrote a review Feb 2024
Dubai, United Arab Emirates18 contributions36 helpful votes
ne of the best hotels I have visited in my life, staff are very humble and supportive, always happy to help wit anything and everything. Rooms are wonderful, breakfast is good. I went there for business and the conference room was very spacious and the event manager lady was very supportive and kind, she actually took time to meet me when I checked in and when I checked out, and during the event she was present and made sure that the event ran smoothly. Location is wonderful, nice walking areas around the hotel.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded Feb 12, 2024
Dear DOnAli1, Thank you for choosing to stay with us at InterContinental Madrid and for sharing your experience. It is a real pleasure to hear that you had such a nice experience and hope that you are planning to come back again. We just strive to provide the best service to all our guests, and I am extremely pleased that you enjoyed your time with us and that all the aspects of your stay were so convenient. It is our ultimate aim to provide each of our guests with a distinctive experience, I am glad that yours was enjoyable. We are much looking forward to welcoming you back soon. Sincerely, Giuseppe Vincelli General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$274 - $463 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental madrid hotel madrid
LOCATION
SpainCommunity of MadridMadridAlmagro / Chamberí
NUMBER OF ROOMS
302
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INTERCONTINENTAL MADRID, AN IHG HOTEL - Updated 2024 Prices & Reviews (Spain)

Frequently Asked Questions about InterContinental Madrid, an IHG Hotel
Which popular attractions are close to InterContinental Madrid, an IHG Hotel?
Nearby attractions include Museo Sorolla (0.1 miles), Museo Lazaro Galdiano (0.2 miles), and Monument Glorieta de Emilio Castelar (0.1 miles).
What are some of the property amenities at InterContinental Madrid, an IHG Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at InterContinental Madrid, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Madrid, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Madrid, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to InterContinental Madrid, an IHG Hotel?
Conveniently located restaurants include La Gaditana Castellana, Miyama, and Santceloni.
Are there opportunities to exercise at InterContinental Madrid, an IHG Hotel?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does InterContinental Madrid, an IHG Hotel have airport transportation?
Yes, InterContinental Madrid, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Madrid, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Madrid, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Madrid, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, Romanian, and Hungarian.