InterContinental Madrid, an IHG Hotel
Paseo de la Castellana 49, 28046 Madrid Spain
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About
#43 of 506 hotels in Madrid
Location
4.2
Cleanliness
4.6
Service
4.6
Value
4.1
Travelers' Choice
GreenLeaders Silver level
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's television networks
Paid private parking on-site
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Indoor play area for children
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
City View
Languages Spoken
English, French, Spanish, Bulgarian and 5 more
Location
98Great for walkers
Grade: 98 out of 100
182Restaurantswithin 0.3 miles
31Attractionswithin 0.3 miles
Paseo de la Castellana 49, 28046 Madrid Spain
Name/address in local language
Getting there
Gregorio MarañónMadrid Metro3 min
Rubén DaríoMadrid Metro5 min
Rental CarsSee rental cars from $24/day
2527Reviews41Q+A100Room tips
Reviews
Traveler rating
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Most Recent
The front of house were friendly and helpful. The bed was very comfortable. The breakfast was top class for a buffet breakfast. The room was clean and there was separate bath and shower. The hotel is comfortable walking distance to quality shops and park. We will stay again when next in Madrid.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
We stayed here because we had an “Ambassador” Weekend Night. I booked a room with Lounge access so we would have breakfast, beverages and afternoon snacks. We were upgraded to a Suite which was really nice. The hotel is a bit far from Gran Via – but there was a metro stop only a couple blocks away that got us to Gran Via/Plaza Major/and SOL very quickly. The hotel is beautiful and having breakfast in the Lounge was excellent. It was also nice to be able to stop in anytime for colas, beer, chips, nuts, etc. They also had extensive food and unlimited wine/drinks from 6-8. Because the friends we were traveling with could not join us, we only stopped in for a brief time on the first night. The free night was a great deal as we paid €451.50 ($486) for 2 nights including the Lounge. Service was Outstanding!…
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded Jun 14, 2023
Dear AZ-LGE, I would like to thank you for taking the time to review InterContinental Madrid after your recent stay with us. Our Guest’s experience in our hotel is something that we take great pride in. Guest satisfaction is very important to us and that is why your review is so rewarding for our team. I would like to thank you for your positive feedback regarding our staff and your enjoyment of the facilities as well as the comfort enjoyed in your guestroom. I am delighted to know you were able to have a restful and pleasant experience. I hope your return journey was a smooth & enjoyable one, and look forward to the opportunity of welcoming you back to the InterContinental Madrid in the near future. Sincerely, Giuseppe Vincelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great service and food. Jose Luis and Santiago were great! We had a late lunch with a club sandwich and while we were waiting, they brought us complementary small plate of paella and we finished with the complementary dessert and drinks. Thank you so much for making us feel at home.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Francisco Garrido Gonzalez, Owner at InterContinental Madrid, an IHG Hotel
Responded yesterday
Dear Customer, We are glad to know that our staff made your stay memorable. I will inform José Luis and Santiago of your satisfaction with the service. The InterContinental Madrid hopes to see you soon. With the best wishes Giuseppe Vincelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A modern hotel with old fashioned values Out of the town centre but the taxi fares are very reasonable and easy to find. Excellent helpful staff. Breakfast is exceptional with lots of choice, provides for lactose intolerant and vegan guests
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded 1 week ago
Dear Norman W, Thank you for taking the time to tell us about your experience at InterContinental MADRID. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Giuseppe Vincelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff is professional, courteous and accommodating. Rooms are immaculate and the food amazing. Common areas are gracious and the outdoor patio is especially lovely and serene. You can't go wrong with the Intercontinental.
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded 2 weeks ago
Dear F2500KHjenr, Thank you for taking the time to tell us about your experience at InterContinental MADRID. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Giuseppe Vincelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff went out of their way to make our stay unforgettable. Laura at the front desk was sure to make our honeymoon as memorable as possible. Then the concierge was beyond helpful in ensuring that every need we had was met including offering great guide and tour recommendations. Additionally, the housekeeping and bellman teams were also very friendly and helpful.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded 3 weeks ago
Dear akleinman92, Thank you so much for taking the time to share your review on Tripadvisor. We are so happy to read your comments, glad that you enjoyed your time with us as well as our hospitality. Your feedback is really motivating to our entire team. Be assure that I will share your review with the rest of the team and specially with Laura who you mention. Thank you again for choosing to stay with us and for the gracious recommendations and we look forward to welcoming you back in near future. Sincerely, Giuseppe Vincelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment I walked through the door until I left I was attended to fabulously. Highly recommend staying for the food but there are also a myriad of top class restaurants within walking distance.
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Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded 3 weeks ago
Dear P7494Kneilg, Thank you for choosing to stay with us at InterContinental Madrid and for sharing your experience. It is a real pleasure to hear that you had such a nice experience and hope that you are planning to come back again. We just strive to provide the best service to all our guests, and I am extremely pleased that you enjoyed your time with us and that all the aspects of your stay were so convenient. It is our ultimate aim to provide each of our guests with a distinctive experience, I am glad that yours was enjoyable. We are much looking forward to welcoming you back soon. Sincerely, Giuseppe Vincelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best experience! The service was one of unmatched quality. Extensive food offerings and a cozy place to talk with friends, family, or partners. A great experience in one of the best hotels in Madrid. I highly recommend it!
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sergio Ruiz, Dueño at InterContinental Madrid, an IHG Hotel
Responded 4 weeks ago
Dear ignacioA2673TFr, Thank you for taking the time to tell us about your experience at InterContinental MADRID. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Giuseppe Vincelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The building itself is part of Madrid's great architecture and you have to engage on all the details of it. Service, food and staff help all at top level. For a business trip its amenities and location are top notch
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Date of stay: October 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sergio Ruiz, Dueño at InterContinental Madrid, an IHG Hotel
Responded 4 weeks ago
Dear 926kristianr, Thank you for taking the time to tell us about your experience at InterContinental MADRID. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Giuseppe Vincelli General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent short stay in this fantastic hotel. Warm welcome from each hotel staff since our arrival, especially thanks to GR manager Susana, very thoughtful and considerate. Very nice lounge, with delicious beverage, probably one of the best in Madrid. The BF is great as well. Will surely come again.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from JCCMadrid Caballero, Owner at InterContinental Madrid, an IHG Hotel
Responded Aug 23, 2023
Dear Qi C, Please let me thank you for sharing your feedback on Tripadvisor. I am very happy to read that you had an Excellent stay and that we met your expectations. Be assure that I will share your comments with the rest of the team and specially with Susana, who you mention on your review. We all look forward to welcoming you back in a very near future. Sincerely, Giuseppe Vincelli General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Madrid area.
PRICE RANGE
$258 - $486 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental madrid hotel madrid
LOCATION
SpainCommunity of MadridMadridAlmagro / Chamberí
NUMBER OF ROOMS
302
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Claim Your ListingINTERCONTINENTAL MADRID, AN IHG HOTEL - Updated 2023 Prices & Reviews (Spain)
Frequently Asked Questions about InterContinental Madrid, an IHG Hotel
Which popular attractions are close to InterContinental Madrid, an IHG Hotel?
Nearby attractions include Museo Sorolla (0.1 miles), Museo Lazaro Galdiano (0.2 miles), and Monument Glorieta de Emilio Castelar (0.1 miles).
What are some of the property amenities at InterContinental Madrid, an IHG Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at InterContinental Madrid, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Madrid, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Madrid, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to InterContinental Madrid, an IHG Hotel?
Conveniently located restaurants include La Gaditana Castellana, Miyama, and Santceloni.
Are there opportunities to exercise at InterContinental Madrid, an IHG Hotel?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does InterContinental Madrid, an IHG Hotel have airport transportation?
Yes, InterContinental Madrid, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Madrid, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Madrid, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Madrid, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, Romanian, and Hungarian.