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Artiem Madrid

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#2 of 447 Hotels in Madrid
Certificate of Excellence
GreenLeadersSilver level
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Artiem Madrid
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177 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Falmouth, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Cool, hip hotel. Reception was super helpful with one reception guy being exceptionally informative suggesting things for us to do on our first visit to Madrid (I forget his name but he was from Portugal - everything he suggested we do was great his inside knowledge was perfect) breakfast was lovely with omelettes cooked to order, our room was very... More 

Helpful?
Thank HannahFalmouth
Vienna, United States
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel looks very new and was very clean and spacious. It had a king sized bed along with a couch and desk. There is a central area with free food and coffee and drinks. there is a bar where you can make your own drinks on the honor system. Great for hanging out late at night. Staff was very... More 

Helpful?
Thank C. Leslie M
Boston
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in 2 top terrace rooms with balcony for 4 nights in July. The common areas and rooms are clean. The rooms we had are spacious and have nice bathrooms. A/C doesn't cool below 25 Celsius so the the room can be warm, especially if housekeeping removes the key card and shuts down the AC. It happened one day... More 

Helpful?
2 Thank jonesyboston
Illinois
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

love this hotel. The room was spacious & bed was comfortable. Although the location i s not in the center of Madrid, there is a bus stop & a metro close by. The metro was easy to navigate. Got ourselves a 3 day bus/ metro pass which you can get in the train station. Now the bonus... They have free... More 

Helpful?
1 Thank Cccmoral
Croydon, United Kingdom
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Loved the had be aroma in the corridors, lovely big rooms and huge shower. We don't want to leave. Underground car park. Yummy snacks and drinks offered free in a chilled out lounge. Welcome hand written note with gift in room on arrival. Pack of ink marshmallows in trendy bag with water. Helpful staff and relaxing music in the green... More 

Helpful?
2 Thank TheresaBaker
Cape Coral, Florida
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Booked this hotel online which is always a bit risky. Definitely not in this case. Our expectations were exceeded every step of the way from the efficient check in and warm welcome Nuria gave us to the comfortable room which has so many unexpected luxuries such as the giant shower head, the body scrub, the plush gowns and the selection... More 

Helpful?
2 Thank Uri A
Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Staying here for 4 nights and already writing a review. It's very impressive for the price I paid. I arrived 4 hours earlier than check in time and reception staff were very accommodating allowing me to check in early. Very thankful after a 24 hour flight! Upon entering the room, there was a welcome note with a small gift of... More 

Helpful?
2 Thank Deb87Australia
Orlando
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

So many hotel chains make that claim "Your home away from home". Until you reach for a drink and they charge you $5 for a can of soda. Try to relax in the lounge, and coffee is $6, $10 for a sandwich. I have never ever really felt "at home" in hotels. Until Now!!! The Artiem Madrid has a lounge... More 

Helpful?
2 Thank TinyThots
New York City, New York
Level Contributor
127 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I re-read the reviews of the hotel after we stayed here for a night since I didn't believe this was a five star hotel. We tried to subway to get to Prado Museum on the first day and after a five minute walk and figuring the subway and a transfer and a bit of a walk we were there. 30... More 

Helpful?
2 Thank Kidkong
Frankfurt, Germany
2 reviews
2 of 5 stars Reviewed 4 weeks ago

I booked a room with breakfast at this hotel via Accor. On arrival at check in the hotel staff said they were informed that there was a problem and my booking does not include breakfast. I did not receive any email regarding this change. The stuff was very unfriendly and said if I would like to make a complaint I... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank SIA-JS
Artiem H, Gerente at Artiem Madrid, responded to this review

Dear Mr Speder, We would like to apologise again for the confusion between the travel agency and reception. At Artiem we constantly endeavor to be “better every day”, nevertheless we are aware that mistakes can be made. In this particular case, whether it was due to lack of coordination between the agency and us or the need for a quicker... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Concierge
Official Description (provided by the hotel)
The hotel is located next to A2 motorway allowing fast, direct access to IFEMA trade fair, the Palacio Municipal de Congresos and Barajas airport. There is also quick access to the centre of Madrid via the M-30 motorway or by Metro (Barrio de la Concepcion) or Bus (21,11,53...). This is a modern hotel with 83 rooms, fully equipped with all amenities to allow you to enjoy a pleasant stay. Free WiFi. ... more   less 

Additional Information about Artiem Madrid

Address: Calle Juan Perez Zuniga 20, 28027 Madrid, Spain (Formerly Arturo Soria Suites)
Location: Spain > Community of Madrid > Madrid
Price Range: $65 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Artiem Madrid 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Insignia Arturo Soria Hotel Madrid
Arturo Soria Hotel
Hotel Style:
#2 Luxury Hotel in Madrid
#5 Green Hotel in Madrid
#18 Best Value Hotel in Madrid
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