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ARTIEM Madrid

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Traveler (544)
Room & Suite (231)
Videos (2)
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About

#2 of 470 hotels in Madrid
Location
4.1
Cleanliness
4.9
Service
4.9
Value
4.8
2023 Travelers' Choice Best of the Best
GreenLeaders Silver level
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Parking garage
Wifi
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Soundproof rooms
Housekeeping
Safe
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Residential Neighborhood
Quiet
Languages Spoken
English, French, Spanish, Catalan and 2 more

Location

Calle Juan Pérez Zúñiga, 20, 28027 Madrid Spain
Name/address in local language
ARTIEM Madrid
1,525Review59Q+A53Room tips
Traveler rating
  • 1,347
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  • 2
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muttibey wrote a review Mar 2024
Izmir, Türkiye1072 contributions597 helpful votes
-The Staff was amazing for sure. -The hotel was close to the Ifema Madrid. -There is a close by metro station. -Room and shower was fantastic. Clean and large and comfortable. -The best thing was the courtesy of the hotel to offer free food and beverages. I am a frequent business traveler and I have not seen such a gesture at all in my life in none of the hotels I stayed before. -Internet was good but could be better.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: Closed Parking. Restaurant. Gestures of the hotel for food and beverage.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded Mar 5, 2024
Dear Guest, Thank you for taking the time to share feedback regarding your recent visit. We're delighted to hear that our staff made a positive impression and contributed to an amazing stay. Your appreciation for the proximity to Ifema Madrid and the nearby metro station highlights our convenient location. It's great to know that you found the room and shower to your liking, with their cleanliness, size, and comfort standing out. We're especially proud that our gesture of offering complimentary food and beverages left a lasting impression on you. While you found our internet service to be good, we acknowledge there is room for improvement and appreciate your feedback on this matter. We do hope we will see you again on a future visit. Kind regards, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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salman s wrote a review Aug 2022
Mumbai, India9 contributions2 helpful votes
Hotel's Favorite
Artiem in Madrid is a unique hotel with spacious rooms, lavish breakfast and a free snack and drink bar open 24 hours a day. We stayed for 2 nights as a family in the top floor room with balcony and it was an amazing experience. From the moment you step in, the reception was warm and welcoming. Our room was huge and the beds were very comfortable. The whole property is spotlessly clean. There was a gym as well. The breakfast in morning was sumptuous to say the least and of high quality. The highlight was definitely the snack and drink counter. I have never come across such a concept in any hotel stayed before. Kudos to the management. Would definitely stay again and highly recommended
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded Aug 9, 2022
Dear Travellerneurosurg, Thank you for such a positive review. We are thrilled that you had such a pleasant experience at our hotel. Thank you for complimenting our team members. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are pleased that our rooms and tasty breakfast met your expectations. We hope to welcome you back. Best wishes, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GemsNI wrote a review Feb 2024
Armagh, United Kingdom639 contributions315 helpful votes
+1
Wonderful hotel, would highly recommend when staying in Madrid. The hotel is lovely, very clean, modern, with the best staff. From check-in right through to check-out the staff couldn't be faulted. The room was large, clean with a very comfortable bed, a safe, large TV and large bathroom with walk-in shower. As it was our anniversary, the staff left a lovely note for us, some sweets and arrived to our room with a bottle of cava in ice and two glasses - lovely touch. The breakfast was very good, all the continental options, plus eggs to order. The hotel also has a unique food and drink bar which is free to guests - sandwiches, salads, yogurts, snacks, peanuts etc., and free beer, wine, hot drinks too. Brilliant service which saw the guests sitting around chatting in the evenings. My husband used the gym - treadmill, weights - good size room it's not the centre of the city but its walking distance to two metro lines, and a bus right out side the door. There are two metro lines nearby, one 8 mins (Line 7 @Barrio de la concepcion), the other 15 mins walk (Line 5 @ Cuidad lineal) - the second one is a good line for most of the tourist sights. We got an uber to and from the airport which took 15 mins.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded Feb 13, 2024
Dear Guest, Thank you for your review. We're thrilled to hear that our efforts to create a clean and modern environment paired with our attentive staff contributed to a wonderful anniversary celebration for you. It's great to know that the spaciousness and comfort of our rooms met your expectations, and we're delighted that the personal touches for your special occasion were well-received. Your appreciation for our unique complimentary food and drink offerings at The Green is much valued, as we strive to create a convivial space for guests to unwind. We're also pleased that the gym facilities were to your husband's satisfaction and that our location, with convenient access to public transportation, was suitable for your travel needs around Madrid. While we understand that we're not in the very heart of the city, our proximity to multiple metro lines and bus routes, as described on our information sheet, allows for easy exploration of Madrid's attractions. We look forward to welcoming you back on a future occasion. Best wishes, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AngloItalian78 wrote a review Jan 2024
Aylesbury, United Kingdom435 contributions520 helpful votes
So Artiem is one of those concepts that you want to work, and when it actually does, you are both surprised and thrilled. Not only do Artiem want to run a far more eco-friendly hospitality unit, but they want their guests to join in their mission but also enjoy a far more satisfying stay. The bad things:- almost none to mention, genuinely...the only two things are that the underground car park is an awful design and truly difficult to get in and out of spaces, even in a relatively small car like a Mercedes A-Class, but the front desk team did warn us of this. And the price is not "cheap" but then for the price you pay, you are in a major capital city and have access to all the good things I will mention below, so for me it was very good value indeed The good things:- basically everything!! 1) their efforts to be more environmentally friendly in every possible way 2) the fact they have a car park in a central city location and it's FREE! 3) the front office staff welcome was amazing and so helpful, one of the best front office teams I've ever encountered 4) the free food and drink available 24 hours a day in the ground floor area is good quality and a revelation as it includes alcoholic beverages too - a really nice touch for middle of the day when you've been busy sightseeing or if the weather is bad outside or if you simply want a snack while you read a book in the lounge area 5) the breakfast had a really nice selection of food and it was mostly fresh and tasty and there were some really interesting and tasty options 6) there is a nice selection of rooms - we went for XL (406) and it was spacious, quiet, modern and had a good bathroom and a comfy bed, what else do you need?! 7) good transport links around Madrid are just a few minutes walk away to the nearest metro station, or there are bus routes too Overall, this is a far better city hotel concept than many others I've encountered and while many may see this as a 2-3* hotel in terms of fixtures and style, the service and atmosphere and overall experience is definitely that of a superior 4* hotel and I would recommend this to anyone visiting Madrid on business or leisure.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Go for a higher floor (quieter) and make sure you take advantage of the free snacks and drinks in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded Jan 16, 2024
Dear Guest, Thank you for this positive review. We're delighted to hear that our commitment to environmental sustainability resonated with you and contributed to a satisfying stay. Our team is thrilled to receive such high praise for their welcoming and helpful service; it's a cornerstone of our hotel's culture to ensure our guests feel right at home. The variety and quality of our breakfast options are something we take great pride in, so it’s wonderful to know you enjoyed them. We apologize for any inconvenience caused by the car park design and appreciate your understanding that we aim to provide the best value in a central city location, even including complimentary car park for our guests. Rest assured, we take all feedback seriously as we continuously strive to enhance our guest experience. We look forward to welcoming you back on a future occasion. Best wishes, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eyfashionaire wrote a review Jan 2024
Singapore, Singapore90 contributions58 helpful votes
This hotel is located in one of the quiet neighbourhoods but there is a bus that takes you to the city center. Hotel has complimentary hot/cold drinks and snacks that are available to guests most part of the day. Room is decent, staffs are generally friendly. The location is not quite so convenient for us because our purpose was to shop and experience the bustling city of Madrid. But for travellers that drive or prefer to stay in a quiet place away from crowds, this hotel may be a good choice.
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Bus stop near to hotel and metro station within a short 10 minutes walk away.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded Jan 8, 2024
Dear Guest, Thank you for taking the time to share your experience at our hotel. We're delighted to hear that you enjoyed the complimentary drinks and snacks available throughout the day, as well as the friendly nature of our staff. It's wonderful to know that these aspects of your stay were positive. Regarding the location, while we understand it may not have been ideal for your specific plans in Madrid, we're glad you noted the convenience of the nearby bus service to the city center. For future visits, perhaps our team can assist in recommending the best transportation options to ensure you can enjoy the city's shopping and vibrant atmosphere with ease. We hope to have the opportunity to welcome you back for an even better experience. Best regards, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hirschmanneric wrote a review Dec 2023
1 contribution
4-day trip to Madrid. Initially, I had reservations about the location and the time required to reach my meeting destination, but the hotel exceeded my expectations. After a long day of meetings, relaxing in the grab-and-go area and enjoying the evening was the highlight. I successfully completed my work in a pleasant atmosphere. I highly recommend this place and will return if I find myself in Madrid again!
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded Dec 17, 2023
Dear Manne, Thank you for such a positive review of your stay. We're thrilled to hear that our hotel provided the perfect atmosphere for you to unwind and complete your work. It's wonderful to know that The Green was your highlight for relaxation after your meetings. Our team is also pleased that you found the room to your liking and that the cleanliness met your expectations. While you had initial reservations about our location, we're glad that it ultimately contributed to a satisfactory stay. We look forward to a return visit from you in the future. Best wishes, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HynekMlynarik wrote a review Nov 2023
Prague, Czech Republic15 contributions
Nice place in calm quarter, perfect service. Super idea with free buffet (water, tea, coffee, sandwiches and more) for guests. Next time in Madrid, we take Artiem again! Close metro station and bus stop is next to hotel.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded Nov 27, 2023
Dear Hynek, Thank you for sharing this review of your time at our hotel. We're delighted to know our calm location contributed to your positive experience, and it's wonderful to hear that our complimentary food and refreshments with its variety of offerings made your stay more enjoyable. We're also glad that the proximity to the metro station and bus stop added convenience to your visit. We look forward to welcoming you back on your next visit. Best wishes, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Spaceboymom wrote a review Nov 2023
Palm City, Florida1 contribution
I was really happy I picked this hotel. I think what really got my attention reading the reviews was the free food. I wanted to see that for myself. YES, they had snacks during the day and evening, even drinks. This was very convenient as there were not many places in the neighborhood to get food. All staff was super friendly and helpful. Room was perfectly clean and I did feel very comfortable. I would definitely come back. I did have a noisy neighbor who woke me up but fortunately he/she went to sleep soon.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded Nov 26, 2023
Dear Guest, Thank you for taking the time to share feedback regarding your recent visit. We're delighted that our complimentary snacks and drinks added convenience to your stay, reflecting our commitment to providing exceptional value and service. It's wonderful to know that our friendly staff made a lasting impression and that the cleanliness of your room contributed to your comfort. We're sorry to hear about the brief disturbance from a neighbor, and we appreciate your understanding as such occurrences are rare for us. We hope to welcome you back again. Kindest regards, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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letterioromeo wrote a review Nov 2023
1 contribution
Professional, welcoming, smiling ,customer-oriented staff; the quality of room cleanliness is consistently high; the attention to the environment not only through the use of sustainable products, but with the invitation to customers to use a different behavior without imposing them is successful
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded Nov 23, 2023
Dear Letterio, Thank you for this review. We're delighted to know that our staff's professionalism and customer-oriented service contributed to your enjoyable experience. It's wonderful to hear that the high standards of room cleanliness met your expectations. Your appreciation for our commitment to the environment is also greatly valued, as we strive to encourage eco-friendly practices without imposing them on our guests. We hope to see you again in the future. Kind regards, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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712ani wrote a review Nov 2023
Zimbabwe4 contributions
The hotel was clean and the rooms were so comfortable. Beautiful showers. The staff always friendly and helpful. And lovely to have snacks and drinks readily available. It was peaceful and relaxing and we would be back again
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded Nov 17, 2023
Dear Ani, It was a pleasure to receive this great review. We're delighted to know that the cleanliness and comfort of our rooms met your expectations and that you enjoyed the beautiful showers. It's heartwarming to hear that our staff's friendliness and helpfulness contributed to your peaceful and relaxing experience. We also appreciate your comments on the availability of snacks and drinks, which we strive to provide for the convenience and enjoyment of our guests. Your intention to return is the highest compliment we could hope for, and we look forward to welcoming you back. We hope to see you again soon, Kind regards, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$109 - $190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
insignia arturo soria hotel madrid, arturo soria hotel
FORMERLY KNOWN AS
Arturo Soria Suites
LOCATION
SpainCommunity of MadridMadridConcepción / Ciudad Lineal
NUMBER OF ROOMS
83
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ARTIEM MADRID $100 ($̶2̶2̶2̶) - Updated 2024 Prices & Hotel Reviews - Spain

Frequently Asked Questions about ARTIEM Madrid
Which popular attractions are close to ARTIEM Madrid?
Nearby attractions include MINA MADRID Escape Room (0.5 miles), Road Out Escape Room (0.4 miles), and Gastroescaperoom - ExpressTrain by Experiencity (0.6 miles).
What are some of the property amenities at ARTIEM Madrid?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at ARTIEM Madrid?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at ARTIEM Madrid?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to ARTIEM Madrid?
Conveniently located restaurants include La Bajada Street Food, Sibuya Urban Sushi Bar Madrid Arturo Soria , and Koldovinia.
Are any cleaning services offered at ARTIEM Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at ARTIEM Madrid?
The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, and Catalan.
Are there any historical sites close to ARTIEM Madrid?
Many travelers enjoy visiting Royal Palace of Madrid (3.9 miles), Plaza Mayor (3.6 miles), and Museo Cerralbo (3.7 miles).
Is ARTIEM Madrid accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.