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Sercotel Alcala 611

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Traveler (96)
Room & Suite (100)
Dining (40)
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Overview
  • Excellent45%
  • Very good38%
  • Average13%
  • Poor3%
  • Terrible1%
Travelers talk about
“burger king”(2 reviews)
“nice hotel”(3 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
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Reviews (97)
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LanguageEnglish
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11
14
4
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All reviewsburger kingbreakfast buffetnice hotelbed was very comfortableclose to the airportmin walkcity centremetro stationtoothbrushneighborhoodathleticstaxistadiumcafessupermarketamenitiesluggage
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1 - 5 of 30 reviews
Reviewed 3 weeks ago

Good room, big enough. Nice place to have a good sleep. The pool was closed because of the winter season. Breakfast is nice. They gave me coffee before I left the hotel. They also had my luggage because I traveled to other places but I...More

Thank Josue B
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 3 weeks ago

Dear Josue, Thank you so much for this lovely review! It is true that we count a on a great hotel hotel that guarantee the sleep! Can't wait to welcoming you soon! Kind regards, Guest Relations Manager

Reviewed 4 weeks ago via mobile

Good quality hotel close to the airport. Our room had a view of the interior courtyard and was very peaceful. The room was not big but the bed was very comfortable and everything seemed new. The metro station is just 2 minutes away and the...More

Thank Milena K
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 4 weeks ago

Dear Milena, Thank you so much for this amazing review! We really appreciate it! Kind Regards, Guest Relations Manager

Reviewed 4 weeks ago

I would highly recommend this hotel, very clean nice airy light rooms, decent enough breakfast eggs cooked to order. Very handy for the metro just a five minute walk and it's about 25/30 minutes into the city Opera is a good place to start in...More

1  Thank eric_the_viking1
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 4 weeks ago

Dear Eric, What an awesome review! It is amazing that you had such a great experience and we would love to welcome you back soon! Kind Regards, Guest Relations Manager

Reviewed 5 weeks ago

Stayed here for 4 nights with Voyage Prive. Welcoming and helpful staff ,especially Lilli. Comfortable room with a view up to the mountains. Very convenient for the Metro. Easy transfer on No 200 bus from airport. Plenty of choice at the breakfast buffet. Eat after...More

Thank Margaret K
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 4 weeks ago

Dear Margaret, Thank you so much for this review! We would love to see you back soon! Kind Regards, Guest Relations Manager

Reviewed May 16, 2018 via mobile

I was pleased to find this beatiful hotel. I had a nice room with bathroom clean and furnished. The staff was helpful and open minded. Nice location and i can say they offer an interesting quality/price ratio.

Thank markdenver1975
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 4 weeks ago

Dear guest, We would love to thank you for such a nice review! Kind Regards, Guest Relations Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Concierge
Multilingual Staff
Room Service
Dry Cleaning
Laundry Service
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
$61 - $152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Best Value Hotel in Madrid
#81 Business Hotel in Madrid
#129 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$61 - $152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Best Value Hotel in Madrid
#81 Business Hotel in Madrid
#129 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (96)
Room & Suite (100)
Dining (20)
Pool & Beach (15)
The Hotel (PRE-RENOVATION) (23)
Restaurants and Bars (PRE-RENOVATION) (20)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
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Noleen T
May 29, 2018|
Answer
Response from Kevin M | Reviewed this property |
Hello Noleen, Yes, the pool will be open in July. From memory, it opens quite late, maybe 11:00 AM. The staff were often late opening it when it was called the Tryp Alcala. You can telephone them on +34 91 743 41 30, they... More
0
Votes
Ryunami
January 20, 2018|
Answer
Response from Kevin M | Reviewed this property |
Hi, You can telephone or e-mail the hotel: Property information Name of the property: Hotel Sercotel Alcala 611 Reservations e-mail: Trip Advisor does not allow e-mails to be typed (look up) Telephone: + 34 91 743 41... More
1
Vote
upthedrogs
August 6, 2017|
Answer
Response from Kevin M | Reviewed this property |
Hello, I am not aware of any outstanding maintenance at either of the two adjacent Metro Stations. All work has been completed, according to the Metro Website. There were mainly replacing cladding, seating anmd reduced... More
0
Votes
Room Tips
"Rooms are quiet and big enough. I had the number 111 side the street."
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"We were in a superior room on sixth floor not much of a view"
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"Quieter at the back"
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"Hotel also offers additional room preparations at an additional charge if desired"
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