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Great hotel will be brilliant once renovations complete. Very friendly staff. Clean, spacious and modern. Breakfast nice selections. It's not far from metro or bus stands, taxis runs outside frequently.
Thank Margaret G
Response from Alcala_611, Guest Relations Manager at Sercotel Alcala 611Responded 6 days ago
What a lovely review! We really appreciate it!
The whole team love your words regarding our staff!
Can't wait to welcoming you again.
Guest Relations Manager
Hotel was ok. Location was good in terms of transport but nothing around there, It was a residential area. Rooms were adequate and clean. Bed's were not really comfortable. There's no English TV channels.
Pool was ok. Had to pay to use it which I...More
Thank Maiana P
Response from Alcala_611, Guest Relations Manager at Sercotel Alcala 611Responded 1 week ago
Thank you for sharing your experience with others!
We really appreciate that you found our rooms "adequate and clean". We really strive to be the best in what we do! Please, give us another chance to try our beds again, they are just...More
We have fully appreciated this hotel both for its location (the nearest metro station is 400mt far away) and for its stuff from which we've been welcomed professionally and nicely. The room perfectly met our requests as it was clean and well-furnished. The hotel is...More
Response from Alcala_611, Guest Relations Manager at Sercotel Alcala 611Responded July 7, 2017
Thank you so much for such a great review about your experience at the Sercotel Alcalá 611!
It is true that we count on an amazing and convenient location and that our staff is always willing to help!
We truly appreciate your feedback!...More
The hotel is 14 metro stations away from Gran Via station, which means that is one has to do massive shopping care should be taken on the way back (20-30 minutes).
The sleeping quality at the hotel is superb since it has been renovated and...More
Response from Alcala_611, Guest Relations Manager at Sercotel Alcala 611Responded July 2, 2017
Thank you so much for taking the time and effort to share your experience at the Sercotel Alcalá 611!
It is true that the hotel has been renovated and we count on brand new mattreses that are actually impressive!
We work hard on...More
The hotel is clean and the staffs are nice. Well, it is a standard budget hotel. There are a few shops in a neighborhood but they close very early.
It would be good if they could improve the bed coz it gave me backache. As...More
Management response:Responded April 2, 2017
Dear Mr Jirawan,
Thank you so much for taking the time and effort to write your review!
We are glad to communicate you that the hotel has chaged for good!
From this upcoming April, we will be Sercotel Alcalá 611. A new refurbished hotel with...More
$60 - $233 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#81 Business Hotel in Madrid
#169 Luxury Hotel in Madrid
Number of rooms
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Yes, there is a metro underground train station about 200 metres from the hotel which takes you into the City Centre in about 20 mins. About half way along on the same line you can visit the enormous old Bull Ring at Plaza... More
Yes, there is a metro underground train station about 200 metres from the hotel which takes you into the City Centre in about 20 mins. About half way along on the same line you can visit the enormous old Bull Ring at Plaza de las Ventas.
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"Select a room towards the swimming pool at a high floor"