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Sercotel Alcala 611

44 reviews
#251 of 441 Hotels in Madrid
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Traveler (21)
Room & Suite (78)
Dining (24)
Overview
  • Excellent42%
  • Very good36%
  • Average22%
  • Poor0%
  • Terrible0%
Travelers talk about
“nice hotel”(2 reviews)
“metro station”(2 reviews)
“taxi”(2 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (44)Write a Review
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1 - 5 of 11 reviews
Reviewed 2 weeks ago

We have stayed here many times, when it was the Tryp Alcala, so it was good to see how things have changed. There have been a number of significant improvements, which will improve the quality of your stay, but are reflected in an increase in...More

Thank Kevin M
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 2 weeks ago

Dear Kevin, What a lovely review! You just woo us! We really appreciate every single comment that you wrote about your recent stay with us! It is true that have refurbished the whole building and the 2000 sqm terrace. We now have a brand new...More

Reviewed 4 weeks ago via mobile

We were lucky to find free parking on the road out the front. Hotel parking was 16 EUR not 12 as per Wotif site info. A lot of great little cafes and bakeries within close walking distance. Not really a site seeing location but rather...More

Thank JustSwanning
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 3 weeks ago

Dear guest, Thank you so much for this lovely review about the Sercotel Alcalá 611! We are glad to learn that you had a great experience! Kind Regards, Guest Relations Manager

Reviewed December 11, 2017

good hotel, clean, nice staff heater didn't work in my room so I was pretty frozen and staff didn't know how to turn on rust in bathroom shower near drain, but plenty of hot water which was nice walk out of hotel and turn right..walk...More

Thank erika t
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 5 weeks ago

Dear Erika, Thank you so much for this lovely review about your stay at Sercotel Alcalá 611! We would like to apologize should the heating in your room did not work properly. We are glad to communicate you that after you told us, it was...More

Reviewed October 17, 2017

Great hotel, easy to get to the airport and the city centre from this hotel. Quiet and nice garden but unfortunatly the pool was closed for the season. Breakfast was ok, but nothing more. I would definatly stay at this hotel again.

Thank Per Øivind H
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded October 18, 2017

Dear guest, Thank you so much for this lovely review! We really appreciate it! Should you be back any time soon, please do not hesitate to let us know! Kind Regards, Guest Relations Manager

Reviewed October 13, 2017

The rooms were nice and efficient, with amenities like toothbrush/razor/sponge and robe & slippers refreshed each day. I found the reception staff very friendly and helpful and the breakfast waiters were a good laugh. The Location is good, perfectly between two metro stops, lots of...More

Thank ctbeadle
Response from Alcala_611, Guest Relations Manager at Sercotel Alcala 611Responded October 14, 2017

Dear guest, We can't be more agree with you! The hotel location is very convenient, just a few minutes by tube to the city centre! The whole team really appreciate your piece of feedback and we all are very excited about your words regarding our...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Concierge
Multilingual Staff
Dry Cleaning
Laundry Service
Meeting Rooms
Room Service
Room amenities
Air Conditioning
Things to do
Restaurant
Outdoor pool
Bar/Lounge
Details
Price range
$70 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Business Hotel in Madrid
#159 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$70 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Business Hotel in Madrid
#159 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (21)
Room & Suite (78)
Dining (24)
Pool & Beach (10)
Hotel & Grounds (31)
Bathroom (7)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Khaled A
June 11, 2017|
AnswerShow all 2 answers
Response from Alcala_611 | Property representative |
Hi Khaled, thank you for your question! The swimming pool will be open from 11.00 in the morning. Kind Regards. Guest Relations Manager
0
Votes
Google Translation
Brocadello
August 7, 2016|
Answer
Response from thomas B | Reviewed this property |
Yes, there is a metro underground train station about 200 metres from the hotel which takes you into the City Centre in about 20 mins. About half way along on the same line you can visit the enormous old Bull Ring at Plaza... More
0
Votes
Room Tips
"Superior Rooms are at the back, therefore quieter"
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"Room on the garden side is quiet and has shadow."
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"Select a room towards the swimming pool at a high floor"
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