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Hesperia Madrid

#11 of 448 Hotels in Madrid
Certificate of Excellence
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Paseo de la Castellana, 57 | Chamberi, Centro, 28046 Madrid, Spain
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1,064 Reviews from our TripAdvisor Community

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Showing 534: English reviews
Madrid, Spain
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

This hotel is One of the best hotels in Spain. I visit so many cities in Spain and i saw so many hotels, and i Recognizes that Hesperia hotel was way above their level even though they are 5 stars hotels, location is near metro , staff are so helpful and friendly with professional attitude. good and big rooms, furniture... More 

Helpful?
Thank Hamodi_Meto
A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW via mobile

Staff were extremely friendly and helpful. Atmosphere downstairs relaxing and breakfasts terrific. Rooms great. Bus 150 to town took 10 minutes from outside the hotel and ran continuously till 11.30pm. 1.5 euro.

Helpful?
Thank A TripAdvisor Member
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Greetings from Madrid and thank you very much for your great review. It was a pleasure to have you as a guest and I am very pleased that you have very much enjoyed the service provided. The entire team look forward to welcoming you back again to your home in Madrid! Regards, Pablo González Guest Relations Manager More 

York
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was in Madrid for the first time, on holiday. Really enjoyed the art museums, the Royal Palace and many other aspects of the city. The Hesperia completed my excellent holiday. Fantastic service from staff who spoke flawless English. As an example, I had half a day before I flew out, and a member of staff recommended an art gallery... More 

Review collected in partnership with NH Hotels

Helpful?
1 Thank Yorktraveller59
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Yorktraveller59, Thank you so much for taking the time to share your generous feedback regarding your recent stay at Hesperia Madrid Hotel. I was delighted to read that we managed to make a fine impression. Your nice comments on our facilities and especially our services are very much appreciated. I will be happy to share your complimenting words with... More 

Durham, Maine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I can't say enough about the people at Hesperia Madrid. Everyone was kind, helpful, and even though I spoke no Spanish, we communicated easily in English. The food was wonderful, the rooms were clean and very comfortable. I hope to stay there again soon.

Review collected in partnership with NH Hotels

Helpful?
1 Thank Kathryn A T
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Kathryn, I would like to thank you for the time you have taken to share your delighting experience at the Hotel Hesperia Madrid. As a five star Luxury Hotel it is our mission to exceed our guest’s expectations and satisfaction. To honor your comments, I have proudly shared them with my team during our last operational meeting. Be assured... More 

Madrid, Spain
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great friendly staff, good - not great- location, fair pricing (for 5 stars). Air con couldn't cope with the >35C heat, curtains didn't block out enough light and bed was not full King size (5ft,. not 6ft). nice and comfortable though and good WiFi.

Review collected in partnership with NH Hotels

Helpful?
1 Thank Capetonian123
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Capetonian123, First of all I would like to thank you for taking time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time. At the Hotel Hesperia Madrid our aim is to exceed the expectations of our... More 

Newman, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Last night of our month in Spain so we splurged. From the moment we pulled up at the front door to the courtesy limo this was 5 star. Restaurant, bar and service all 5 star. The room, linen and bed all 5 star, we can highly recommend this hotel. Cannot comment on breakfast as we had a late night and... More 

Helpful?
1 Thank KazNob
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear KazNob, On behalf of the entire team at Hesperia Madrid Hotel, we thank you for sharing the details of your recent visit to our hotel on TripAdvisor. It was a pleasure to have you as a guest and I am very pleased that you have very much enjoyed the service provided. The entire team look forward to welcoming you... More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

In general, it's very good. The hotel is very beautiful and every staff is very friendly. The location is good but the restaurants around the hotel is not that much. It's close to the Metro so it's very convenient.

Review collected in partnership with NH Hotels

Helpful?
1 Thank michael_chenqian
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Michael, On behalf of the entire team at Hesperia Madrid Hotel, we thank you for sharing the details of your recent visit to our hotel on TripAdvisor. We pride ourselves on our personalized service, and we are so glad that you were able to experience this first hand. We look forward to welcoming you back again soon. Kindest Regards,... More 

Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is located at Madrid's famous street - Passeo de la Castellana; in which the city centre, museums, and Real Madrid stadion - santiago barnebeu was also located in. The lobby of this hotel was decorated in classy, european style while the rooms had contemporary style. We had a very good sleep while we stayed here, thanks to their... More 

Helpful?
1 Thank btiar
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear guest, Greetings from Madrid and thank you very much for your great review. It was a pleasure to have you as a guest and I am very pleased that you have very much enjoyed the service provided. The entire team look forward to welcoming you back again to your home in Madrid! Regards, Pablo González Guest Relations Manager More 

Venice, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay in Madrid was enhanced by the experience of staying at Hesperia Madrid. The rooms were nicely appointed, the staff warm yet professional. Breakfast was an outstanding assortment delights served buffet style. If and when we return to Madrid, we would stay there again.

Helpful?
1 Thank Cathryn Y
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Cathryn, Thank you very much for taking the time to write such a wonderful review. We are delighted to see that everything during your stay with us was to your satisfaction, including our breakfast, and the services that our colleagues provided. We look forward to welcoming you back again soon. Warm Regards, Pablo González Guest Relations Manager More 

Glasgow, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel on Paseo de la Castellana beside Gregorio Marañon metro station. The location is good because you can get around walking or by hopping on the metro. This is an ideal hotel if you're looking for luxury and want to be in central Madrid with great amenities but not strictly in the touristy centre of the capital. The bed... More 

Helpful?
2 Thank Avaakeredolu
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Guest, Greetings from Madrid and thank you very much for your great review. It was a pleasure to have you as a guest and I am very pleased that you have very much enjoyed the service provided, as well as our location, the bed and the staff. The entire team look forward to welcoming you back again to your... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Manzana
La Manzana
Cuisines: Mediterranean, European, Spanish, Gluten Free
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Ideally located, the sophisticated and chic Hotel Hesperia Madrid is one of the city's leading contemporary luxury showcases. ... more   less 

Additional Information about Hesperia Madrid

Address: Paseo de la Castellana, 57 | Chamberi, Centro, 28046 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range: $139 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hesperia Madrid 5*
Number of rooms: 171
Reservation Options:
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Also Known As:
Hesperia Madrid Hotel Madrid
Hesperia Hotel Madrid
Madrid Hesperia Hotel
Hotel Style:
#5 Business Hotel in Madrid
#8 Family Hotel in Madrid
#8 Luxury Hotel in Madrid
#13 Romantic Hotel in Madrid
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