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Holiday Inn Madrid

838 reviews
#299 of 441 Hotels in Madrid
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Traveler (200)
Room & Suite (224)
Dining (52)
Overview
  • Excellent16%
  • Very good44%
  • Average27%
  • Poor8%
  • Terrible5%
Travelers talk about
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Holiday Inn Madrid
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (838)Write a Review
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141
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59
141
91
34
19
Show reviews that mention
All reviewsreal madrid stadiumsantiago bernabeubernabeu stadiumrooftop poolnuevos ministeriosfootball fanssmall gymcorte inglesmetro stationbusiness areabit datedfree wififamily roomminute walkthe hotel is cleanpublic transportationrooms are nice
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1 - 5 of 344 reviews
Reviewed yesterday

This hotel is conveniently located at the business district of Madrid. It is in need of a good renovation, but they have adjusted prices to reflect that. All in all, service and food are good, so nice place to go

Thank Jordi M
Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded today

Dear Jordi M, Thank you for your sharing your experience on your recent stay with us, We appreciate your comments regarding our service and food. Hoping to welcome you back! Best Regards, Paloma Muñoz Front Office Manager

Hotel's Favorite
Reviewed November 5, 2017

Really nice and clean and up to standards hotel. If you are there for a Real Madrid soccer/football match, this is a perfect hotel for you. Quick check in and out. Restaurants are right across the street if you want to grab a bite. Good...More

Thank enrique v
Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded November 10, 2017

Dear enrique v, Thank for your Feedback is very valuable and we thank you. Hoping to welcome you back soon Yours sincerely, Paloma Muñoz Front Office Manager

Reviewed 1 week ago

I am a Spire Elite member and have stayed in many different IHG hotels. I had the worst experience when staying in Holiday Inn Madrid Piramides. This is a personal trip and I booked this hotel several months ago. Since The price was very affordable...More

Thank Miao Z
Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 1 week ago

Dear Miao Z, I am very disappointed to heard about your bad experience in one of our IHG hotels, but in that case I can not personally assit you about this issue as we are Holiday Inn Madrid Bernabéu. I recommend you to contact with...More

Reviewed 2 weeks ago via mobile

This hotel was worth the money. The rooms a little dated but clean and house keeping were brilliant also all the other staff we came across. We had breakfast here,me and the family were very happy with the choice available. We also had are Christmas...More

Thank nibber1980
Response from Paloma M, Front Office Manager at Holiday Inn MadridResponded 2 weeks ago

Dear Guest, Thank for your evaluation! Feedback is very valuable and we thank you. Hoping to welcome you back soon Yours sincerely, Paloma Muñoz Front Office Manager

Reviewed December 14, 2017

Until this hotel is renovated, don't bother. We had a junior suite with a "sofabed". The "sofabed" was more like a broken-down fold out futon. I was literally sleeping about 6" off the floor on an uncomfortable foam mattress. I can't believe what they charged...More

Thank BHarris63
Response from Paloma M, Front Office Manager at Holiday Inn MadridResponded 5 weeks ago

Dear BHarris63, We are really sorry to hear that your experience at Holiday Inn Madrid Bernabéu was not as good as you expected. We would like to thanks your comments as this always help us to improve and to try to resolve any issue or...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$86 - $185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#170 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Details
Price range
$86 - $185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#170 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (200)
Room & Suite (224)
Dining (52)
Pool & Beach (6)
Hotel & Grounds (188)
Bathroom (18)
Business Center & Event Rooms (6)
Family and Play Areas (4)
Questions & Answers
Ask a question
Khaled A
December 16, 2017|
AnswerShow all 3 answers
Response from Paloma M | Property representative |
Dear Khaled A, You can buy the tickets for the tourist bus directly at the front desk in Holiday Inn Madrid Bernabeu. Hope to see you soon. Best regards, Paloma M.
0
Votes
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Rebby2014
June 20, 2017|
Answer
Response from Sammy M | Reviewed this property |
Hi The hotel does not have a shuttle service. However we used Aerocity shuttle service which was excellent.
0
Votes
Ken P
May 13, 2017|
AnswerShow all 2 answers
Response from Martalena T | Reviewed this property |
Sorry i dont know, i think because its outdoor and its very cold nobody wouldnt go to swim
0
Votes
Room Tips
"Away from plaza side!"
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"All rooms are great."
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"Front of the hotel has better views"
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"The higher rooms will have better views and be quieter."
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