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Holiday Inn Madrid

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Holiday Inn Madrid
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677 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 days ago NEW via mobile

I have seen these at home but never been. Me and my friend was on a madrid rainy weekend. As it was based around the corner we thought we would give it go. It cost around €25 each. We done the basement room. Everyting was in your own language, so this helped. You had one hr to solve the mystery... More 

Helpful?
Thank David O
Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear David, Many thanks for your 5* evaluation, but unfortunately do not match with your experience in our hotel, in our opinion we we think it corresponds to the "Escape Room Madrid". Hoping you can provide us a real 5* evaluation to us in a futur stay in our hotel Regards Paloma Muñoz Front Office Manager More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Hotel must be from the 60s, rooms are very outdated. Heating fan/ac is like a 747-engine and everything is..well old. Staff was courteous and breakfast was good. Location is excellent if you are going to a game. Plenty of shopping nearby.

Helpful?
Thank Thomas G
Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear Thomas G, Thank you for taking the time to evaluate our property. We are happy to know that we provide you a good service and that you enjoyed our breakfast. It is a fact that the hotel is pending of a full refurbishment, Although undoubtedly, we maintain and we fulfill all IHG standars and Guest Service. Hoping you welcome... More 

Ljubljana, Slovenia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

price: super location: awesome - just approx. 200m from Real Madrid Bernabeu stadium and near sub station... breakfast: great room: a little outdated (old), bed 1.60 m closet: disaster, no shelfs, just hanger (if U don't put chlotes out of siutcase, then it's OK)

Helpful?
Thank traveler_mru72
Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear traveler_mru72, Thank you for your kind words. We appreciate your feedback and we are looking forward to welcoming you back soon again. Please, contact us prior your next arrival, we are happy to assist and organize the extra items you could need during your stay. Sincerely, Paloma Muñoz Front Office Manager More 

Bath, United Kingdom
Level Contributor
308 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 2 weeks ago via mobile

The rooms are OK and quite large (I don't know if heya EE all the same). Decor is a bit tired. Didn't try the breakfast - plenty of cafes nearby. It's 5 minutes walk to the Bernebeu stadium, but otherwise it is not a very interesting part of the city. It was very close to my office so I would... More 

Helpful?
Thank MuddyBath
Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear Guest, Thank for your evaluation! Feedback is very valuable and we thank you. Hoping to welcome you back soon Yours sincerely, Paloma Muñoz Front Office Manager More 

Dubai, United Arab Emirates
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago via mobile

The good - Best hotel if would like to watch Real Madrid - breakfast was decent - rooms were spacious - the area had lots of bars / cafes / shops to go after the game - 15-20 mins from airport - very close to hop on off stop The bad - lot of construction work in front of hotel... More 

Helpful?
Thank Cliffdsz
Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear Guest, Thank you for taking the time to share you feedback with us I would like just to point out that pool opens on summer time from june to september as it is an outdoor pool and the opening hours are from 11 am till 9 pm. Also about the construction area in front of the hotel we would... More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

Decent business hotel in the city in close proximity to a large Corte Ingles shopping center and right opposite the Real Madrid stadium Bernabeu - ideal for Real Madrid fans. Various restaurants in walking distance. Taxis easy to catch. Rooms need major modernization but staff is very helpful and cooperative. No real benefits (except one voucher for a free drink)... More 

Helpful?
Thank DubaiFalcon
Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear Guest, I want to thank you for your feedback and loyalty to IHG hotels. We are pleased to hear that you enjoyed your overall experience with us and we are sorry to hear you did not feel rocognise at Spire Member as we usually provides with upgrade, premium internet access, free welcome drink and late check out as per... More 

Liverpool, United Kingdom
1 review
Reviewed 4 weeks ago

Excellent location for Real Madrid ground and for bars, restaurants and shops! Hotel was very busy at all times. Reception very friendly and always willing to help with any queries or problems. Would definitely book this hotel again

Review collected in partnership with Amoma.com

Helpful?
Thank M611LDlaurad
Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear Guest, Thank you very much for your comments about your stay in Holiday Inn Madrid Bernabéu We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We are also proud to be certainly for you your choice in Madrid for your next stay in our city. Yours sincerely, Paloma Munoz... More 

UK
Level Contributor
170 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed October 27, 2016

This hotel is in the financial district so many clients are probably on expenses and wouldn't worry about the room price which is steep for the fairly simple hotel that it is. On the plus side, the room was well appointed and clean with two large beds. The bar also served a particularly refreshing fresh orange juice. On the other... More 

Helpful?
Thank MDB-Bham
IHGService, Guest Relations Manager at Holiday Inn Madrid, responded to this review

Dear MDB-Bham, Greetings from the Holiday Inn Madrid! Thank you for staying with us and taking time to leave us your thoughts. We are pleased to learn that you think our cleans rooms and the fresh orange juice from our bar are noteworthy. However, we regret to know that the busy reception situation was a let down as well as... More 

Washington DC, District of Columbia
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 21, 2016 via mobile

Stayed here for three nights - it's a pretty decent business hotel with the amenities you'd expect. Easy access to various places in town with taxis always going past the hotel. Rooms are clean with everything you need (except no mini bar in the room and wifi connection going in/out). The staff are friendly and the breakfast is a pretty... More 

Helpful?
Thank Kereuter
IHGService, Guest Relations Manager at Holiday Inn Madrid, responded to this review

Dear Kereuter, Thank you for your recent stay and for taking the time to write a review of our hotel. It is truly regrettable that you did not fully enjoy your time with us. Allow me to apologize for any inconvenience you may have experienced due to shortfalls on some of our amenities and services. Your comments are highly appreciated... More 

Level Contributor
7 reviews
7 hotel reviews
Reviewed October 20, 2016

my personal feeling is 3stars, on paper 4stars. room comfortable and clean but during the night was very noise the aircondition location is very close to buss station to the center breakfast really good

Helpful?
Thank Václav P
Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We are really sorry to heard that your experience with us was not what you expect. We want to highlight we meet all the IHG standards for a Holiday Inn Hotel although we are aware Hotel needs an update and we are working on it. We will be... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Access by Orense Street, 22 /24 ... more   less 

Additional Information about Holiday Inn Madrid

Address: Plaza Carlos Trias Bertran 4, 28020 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range: $95 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Madrid 4*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Travelocity, Hotels.com, IHG, Booking.com and Agoda so you can book your Holiday Inn Madrid reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Madrid Hotel Madrid
Madrid Holiday Inn
Hotel Style:
#164 Luxury Hotel in Madrid
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Madrid staff and other travelers.
10 questions
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See all questions (10)

Questions? Get answers from Holiday Inn Madrid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“apartment suite for families...”
 of 5 bubbles traveler_mru72, 1 week ago | Read review
“my room 206 as my note bellow noise at night from aircondition”
 of 5 bubbles 346v_clavp, Oct 20, 2016 | Read review
“Don't get a room facing the TGI's Friday (nosiy)”
 of 5 bubbles ViajeroNJ, Oct 2, 2016 | Read review
“Only gives you the location.”
 of 5 bubbles annita_chiquita, Jul 23, 2016 | Read review
“Get a room away from street.”
 of 5 bubbles mariafromlongisland, Nov 10, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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