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Emperador Hotel Madrid

Hotel website
Gran Via 53, 28013 Madrid, Spain
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10% off room rate
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1,754 Reviews from our TripAdvisor Community

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Showing 948: English reviews
London, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Fab rooftop pool, clean toilets (a must when by the pool right?!) and delicious breakfast (simple but good produce). The hotel is very centrally located and easy to walk anywhere in the city. The rooms were ok - power (ish shower) and otherwise clean but just a little dated. There are premium rooms available which are more contemporary but just... More 

Helpful?
Thank jekiandnitul
Altrincham, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Apart from the location which was very central for everything (we didn't get the metro once, other than from the Airport) and a metro stop outside. The service and staff could not be more helpful. Our allocated room was overlooking a brick wall on the 9th floor. We asked if we could be moved and they did it without hesitation... More 

Helpful?
Thank Paul D
Westwood, New Jersey
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The decadent rooftop pool and lounge, as well as included GENEROUS breakfast get 5 stars but I dropped a star for the front desk service (lack-of). Asked for dinner recommendations and other questions and the staff wasn't knowledgable or friendly. Rooms were very small but nice bathroom. Overall a great stay (convenient location too- close to Royal Palace and the... More 

Helpful?
Thank Aldonna5
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Such a beautiful place to stay. On the edge of town but an easy 10 minute walk into the centre. Hotel is clean and the staff are very helpful. Breakfast is a limited choice and not all that cheap. If you want breakfast I would head to a nearby cafe where you can purchase breakfast for a fraction of the... More 

Helpful?
Thank Claire T
Mumbai (Bombay), India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Loved the hotel and the location but did not like the staff and its attitude. Everything was about money from the word go. Least helpful staff. Had taken my room with breakfast and was shocked to find that you are expected to pay extra for a capuccino or a hot chocolate and an omlette. They wanted to ask for service... More 

Helpful?
Thank Jignesh G
Copenhagen
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It's a nice hotel, the location is perfect, and it's very clean. Our issues was: The cleaning staff interupted us serveral times eventhough the 'do not disturp' sign was on the door. Including one night af 10.30 pm! The roof is used for a lot of events and it seems to be the main focus of the personel. The lift... More 

Helpful?
Thank Travel_relax_10
Mississauga, Canada
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a great choice if you want to be within walking distance to centre. Lots of good restaurants and shopping, sightseeing nearby. Meeting space on second floor and basement is very nice. It is on the main street and the room facing the street has a small balcony with floor to ceiling door that you can open and feel... More 

Helpful?
Thank nuyu2013
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at this hotel with my girlfriend for 4 nights. A nice hotel that has one major feature that is the persuasive factor in staying at this hotel or not and that's the rooftop pool and terrace and not much else. The room was okay, however, no tea/coffee making facilities which I found odd. Customer service levels need improving (front... More 

Helpful?
Thank Iamsam87
Tel Aviv District, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location is close to most attractions.you can take the tour bus across the street, the rooms are nice and clean, breakfast was rich with large selection and the service with smile. the swiming pool is nice with great view around the city. the wifi disconctes a lot.

Helpful?
Thank talia m
miami
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

It sits close To everything. The room was nice no view. The breakfast was amazing with great service. My only complain was The wifi. Only gave you access To 2 phones and The last 2 days no wifi. Super important for us citizens. I would think twice before booking hope they can improve that. To add another phone 12 euro.... More 

Helpful?
Thank pecaMiami
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Emperador Hotel in Madrid is perfectly located in the lively Gran Vía of Madrid, only a few minutes of the main tourist attractions in the capital. It offers 232 guestrooms, meeting rooms and an amazing rooftop with terrace and swimming pool in season. Other services in the hotel: gym, souvenirs shop, hairdressing, steam bath and valet parking, among others. ... more   less 

Additional Information about Emperador Hotel Madrid

Address: Gran Via 53, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Price Range: $117 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emperador Hotel Madrid 4*
Number of rooms: 232
Reservation Options:
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Also Known As:
Madrid Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Style:
#104 Luxury Hotel in Madrid
#128 Business Hotel in Madrid
#152 Romantic Hotel in Madrid
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