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Emperador Hotel Madrid

Traveler (1079)
Room & Suite (623)
Dining (76)
Overview
Calle Gran Via 53, 28013 Madrid Spain See on map
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
4 Star accommodation
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Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,600)
Filter reviews
1,360 results
Traveler rating
431
548
234
96
51
Traveler type
Time of year
LanguageEnglish
More languages
431
548
234
96
51
Show reviews that mention
All reviews rooftop pool club room plenty of sunbeds great pool great location lobby bar sun loungers central location per day royal palace within walking distance santo domingo plaza mayor metro station long weekend city break decent size
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1 - 5 of 1,360 reviews
Reviewed 2 days ago

The location is just Perfect !! The service is excellent and the Breakfast is very GOOD !! We always used this hotel for many years but now it has been a while we don't go to Spain... Hoping next year we will go again to...More

Date of stay: January 2018
Thank dolores b
Reviewed 1 week ago via mobile

I’m not sure why so many bad reviews. I found this hotel quite nice, comfortable and very well located. My 9th floor room was small but not unusual for a European hotel. The queen bed was comfortable. There was a coffee/tea service in the room....More

Date of stay: December 2018
Thank barbdpayne
Reviewed 2 weeks ago

Great hotel, in the middle of the city so a perfect location to explore - without taking taxis. Old style rooms, very traditional furnishings but nicely laid out. Very clean, very comfortable. Would recommend (highly).More

Date of stay: January 2018
Thank AlderleyEdgy
Response from EmperadorHotel, Guest Relations Manager at Emperador Hotel MadridResponded 1 week ago

Dear @AlderleyEdgy Firstly, we would like to thank you your stay at Emperador Hotel. Likewise, for dedicating some minutes of our precious time to show your opinion about it. We are delighted to know your general visit with us was good. We are looking forward...More

Reviewed 3 weeks ago

the terrace upstairs is very nice, but the rooms are nothing special. its bit expensive for what they offer and the breakfast is very normal. the sell themselves as high class but only the terrace is...More

Date of stay: August 2018
Thank Jeanlouis1204
Response from EmperadorHotel, Guest Relations Manager at Emperador Hotel MadridResponded 1 week ago

Dear @Passport54023135483 Thank you for your comments about your stay at Emperador Hotel in Madrid. We always do appreciate to receive feedback from our clients. We regret to hear that your expectations with our property have not been fulfilled and we hope that we can...More

Reviewed 3 weeks ago

If it weren't for the location, this hotel would be receiving some more questionable reviews. You step out of the revolving doors and you're on Gran Via. The beds were average, the rooms, need a modernisation. Our light was hanging from the ceiling, the ceiling...More

Date of stay: November 2018
Thank cerijonesco
Response from EmperadorHotel, Guest Relations Manager at Emperador Hotel MadridResponded 3 weeks ago

Dear @cerijonesco Thank you for your comments about your stay at Emperador Hotel in Madrid. We always do appreciate to receive feedback from our clients. We regret to hear that your expectations with our property have not been fulfilled. We would like to apologize for...More

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About
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Sauna
Details
Price range
$111 - $306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#120 Luxury Hotel in Madrid
#126 Business Hotel in Madrid
#151 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Details
Price range
$111 - $306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#120 Luxury Hotel in Madrid
#126 Business Hotel in Madrid
#151 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Photos
Traveler (1,079)
Room & Suite (623)
Dining (76)
Pool & Beach (70)
Amenities (33)
Business Center & Event Rooms (8)
Family and Play Areas (6)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
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Questions & Answers
Ask a question
MissieM55
August 27, 2018|
AnswerShow all 2 answers
Response from LunaMax | Reviewed this property |
I cannot confirm but I believe it is open. When we visaited the only notices pertaining to open/close venues in the hotel related to the rooftop area.
0
Votes
MissieM55
August 27, 2018|
AnswerShow all 4 answers
Response from erreckka2 | Reviewed this property |
We were there in June and the pool was open. It's small and there was no one in it. We took a cab to the beach. I'd suggest contacting the hotel or checking the hotels website for pool information Have a great trip
0
Votes
EmilyKendle
August 13, 2018|
AnswerShow all 5 answers
Response from mapgirl2010 | Reviewed this property |
If you are a guest at the hotel then as you enter the rooftop area they take your name and room number (to verify you are a guest) and give you a wristband so you can come and go all day. I would always e-mail and arrange... More
0
Votes
Room Tips
"Avoid at all costs!!!"
PetraH1977
3 weeks ago
Read review
"Best Views and Location, Location, Location"
Jamaed18
4 weeks ago
Read review
"Either do not stay here or make sure you get a room that does not overlook the street (not sure these exist)."
nicholash398
Nov 8, 2018
Read review
"Great views of central madrid."
sols308
Nov 6, 2018
Read review
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