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Emperador Hotel Madrid

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Emperador Hotel Madrid
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1,985 Reviews from our TripAdvisor Community

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Showing 1,058: English reviews
Sydney, Australia
Reviewed yesterday NEW

We stayed in this hotel for 2 nights in December. One of the main factors for our decision of booking this hotel, was its central location in Gran Via, being a stone's throw away from attractions, such as the Royal Palace, as well as the shopping districts and streets. The hotel service was quite good, and if you have the...

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1Thank ch3wable
Louth
Reviewed 2 days ago NEW

Myself and my wife spent 3 nights (Thurs - Sun) in January at the Hotel Emperador. Firstly the location. The hotel is located on the Gran Via and is less than 5 minutes walk from the main centre. There is a metro station outside the hotel. It's about 40 minutes from the airport using the metro or a fixed €30...

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1Thank Jackser
Moshav salit
Reviewed 1 week ago

Right in the middle of the famous Gran Via st. a few minutes walking from all attractions. Room OK, very hot in it and there is no way to change the temperature, a little breathless ... crew ok, usual very busy. It is hard to this place "Home".

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Thank Mordifranco
Copenhagen, Denmark
Reviewed 2 weeks ago

Excellent hotel right in the middle of Madrid on Gran Via perfect for family holidays or business. You can walk to all the major tourist destinations, making it perfect to go back and relax in the afternoon after walking the city, before going out for dinner. Very stylish lobby and lobby bar and friendly staff. Rooms are nice and clean.

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Thank allan559
County Wicklow, Ireland
Reviewed 2 weeks ago

Having previously visited Madrid and having previously stayed at The Emperador, on my return to Madrid with my Son, I decided to stay at The Emperador again as the last time I visited with my Wife the Hotel was excellent. This time it was better, from the welcome one receives upon arrival, the excellent accommodation the fantastic friendlieness of all...

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1Thank nmorri_455427
Dublin, Ireland
Reviewed 3 weeks ago via mobile

Rooftop have a good area with swimming pool, great for refreshments on the summer time. The location is also great. The breakfast is good but quite expensive for Spain. The room was old and small. I'd come back just to use the pool area, as it isn't just for guests, but I wouldn't book a room again for this price.

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Helpful?
Thank CamilaMM
EmperadorHotel, Director Comercial at Emperador Hotel Madrid, responded to this review

Dear CamilaMM, First of all thank you for letting us know about your impressions towards Emperador Hotel. We are glad to know you enjoy our rooftop as well as our centric location in the heart of Madrid. The Whole Emperador Hotel has been recently rebuilt and refurbished, for sure according to the classic style that characterize it but including all...

Reviewed 3 weeks ago via mobile

Disappointed with the Welcoming and Check In experience. No one to welcome us at the entrance, we had to look for the bell boy to help with luggage. Check in not smiling and bored with their job. Rooms are small and old. Staff is not very welcoming and friendly so far. The only good thing is the location.

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Thank Salem R
EmperadorHotel, Director Comercial at Emperador Hotel Madrid, responded to this review

Dear Salem R, First of all thank you for letting us know about your impressions during your stay. At Emperador Hotel we daily work on offering a 100% satisfactory stay, assisting our guests in a helpful, polite a nice way. Besides the whole Emperador Hotel has been recently refurbished but always according to the classical style that characterize us. We...

Houston, Texas
Reviewed 3 weeks ago

We stayed at the Hotel Emperador for 4 nights. The hotel has an excellent location. This is an older hotel but I thought it was well maintained. The rooms were very clean. We had requested an interior room which was very quiet. The street side would face La Gran Via which is a major thoroughfare. Did not want to risk...

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3Thank carlosm1951
Swindon, United Kingdom
Reviewed 4 weeks ago

The hotel has a great location and easy to get to most locations, we stayed in room 509 which was small and needed refurbishment, the biggest problem we had was the Air Con did not work and only pumped out hot air, even with it turned off the room was extremely hot. It was very lucky that we could open...

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Thank Tony C
Newcastle upon Tyne, United Kingdom
Reviewed 4 weeks ago

muy bueno Hotel, habatacion fantastic, servicio excellente A very good hotel situated in the heart of the city ideal for shopping sightseeing with very good resturants and bars in easy walking distance. highly recommend

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Thank G5939IFalanl
EmperadorHotel, Director Comercial at Emperador Hotel Madrid, responded to this review

Dear G5939IFalanl, First of all thank you for taking the time letting us know about your impressions during your stay at Emperador Hotel. It is a huge pleasure for us to receive such as good review and recommendation from one of our guests. We hope to host you one more time with the best conditions due to do not hesitate...

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Emperador Hotel in Madrid is perfectly located in the lively Gran Vía of Madrid, only a few minutes of the main tourist attractions in the capital. It offers 232 guestrooms, meeting rooms and an amazing rooftop with terrace and swimming pool in season. Other services in the hotel: gym, souvenirs shop, hairdressing, steam bath and valet parking, among others. ... more   less 

Additional Information about Emperador Hotel Madrid

Address: Calle Gran Via 53, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Price Range: $106 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emperador Hotel Madrid 4*
Number of rooms: 232
Reservation Options:
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Also Known As:
Madrid Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Style:
#98 Luxury Hotel in Madrid
#128 Business Hotel in Madrid
#152 Romantic Hotel in Madrid
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Questions & Answers

Here's what travelers have asked, with answers from Emperador Hotel Madrid staff and other travelers.
35 questions
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Questions? Get answers from Emperador Hotel Madrid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try and get a room at the rear of the hotel. Rooms facing the Gran Via are very noisy.”
 of 5 bubbles Jackser, 2 days ago | Read review
“Excellent hotel. Good food. Helpful staff Fabulous views from the rooftop pool. ”
 of 5 bubbles Sangria52, 4 weeks ago | Read review
“City view rooms have an amazing view of the entire city and can see a great view of the nightlife in madrid”
 of 5 bubbles STONEY, Dec 7, 2016 | Read review
“high up and if you are not too sensitive towards the street for a view”
 of 5 bubbles annahelena, Nov 9, 2016 | Read review
“Junior Corner Suite with view on Gran Via”
 of 5 bubbles dagmark2014, Nov 2, 2016 | Read review
5 of 5
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