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ILUNION Pio XII

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438 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Barnsley
Level Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We chose this hotel through Expedia based on price, transport links to Madrid and previous reviews however although it is a very pleasant hotel it would be fair to say that things didn't start well but we won't go into that because everything was amicably resolved by the hotel and for that we are most grateful. However I would like... More 

Helpful?
Thank The_Hoods_Barnsley
Ilunion H, Director de Relaciones con Clientes at ILUNION Pio XII, responded to this review

Dear Sir, Thank you very much for your cooments about Ilunion Pío XII in Madrid. We are glad that you had a pleasant stay with us. It is a pleasure to meet all your expectations. Thank you and we hope to see you again here. Ou best regards. Juan A. García. Director Adjunto. More 

St. Albans, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We arrived and the reception staff were very good and checking in was very easy! In fact most of the staff were very friendly. The rooms are not massive but they are enough for the 2 of us. They are cleaned daily. You have water in the mini fridge which the house keepers stock everyday. The plugs are hidden under... More 

Helpful?
Thank Ceomf
Ilunion H, Director de Relaciones con Clientes at ILUNION Pio XII, responded to this review

Dear Sirs, Thank ou for your opinions about Ilunion Pío XII in Madrid. We are glad that you had a pleasant stay and we take not abour the restaurant service. Thank you and we hope to see you again. Our best regards. Juan A. García. Director Adjunto. More 

Romford, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Warm welcome, nice clean room suitable for the 3 off us. Getting around was good the bus 150 into the city centre and made use of the metro went to the amusement park which was fun and the aqua park. Unfortuantley I left my phone in a taxi, and it was returned to the hotel; unfortunatley i am having great... More 

Helpful?
Thank Jan R
Ilunion H, Director de Relaciones con Clientes at ILUNION Pio XII, responded to this review

Dear Jan, Thank you very much for your comments about Ilunion Pío XII in Madrid. We apoligize you if we have not met your expectations about the movil incident and we will work to improve these services. Than you again and our best regards. Juan A. García. Director Adjunto. More 

London, UK
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is not the cool place in the city centre, nor is it the poshest, so if you are looking for something right in the mix, or with serious cool point, this is not for you. If, however, you want a quiet, incredibly professional, fiendishly clean and friendly and helpful beyond the call of duty hotel, then this is... More 

Helpful?
Thank FounderBelle
ILUNION H, Director de Relaciones con Clientes at ILUNION Pio XII, responded to this review

Dear client, Thank you very much for your comments about Ilunion Pío XII in Madrid. They are very important for us to improve. It is a pleasure for us to meet all your expectations and you have been so confortable with us. We hope to see you again and thank you very much. Our best regards. Juan A. García. Director... More 

Aberdeen, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is handy for the city centre, handy for the airport, with good access links (underground, bus). The rooms are large and fairly modern. We have stayed there a few times (before it belong to the Ilunion chain but also afterwards) and we come coming back because we always get good offers, the area is safe and the rooms... More 

Helpful?
Thank tarifablanca
ILUNION H, Director de Relaciones con Clientes at ILUNION Pio XII, responded to this review

Dear Customer, Thank you very much for your comments about Ilunion Pio XII in Madrid. We are delighted that you enjoy the hotel and you stay with us every time you come to Madrid. We're actually improving the hotel gradually to get better services and facilities. We have also taken note about your reception staff indications. Thank you very much... More 

Oeiras, Portugal
Level Contributor
96 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed July 24, 2016

I stayed in this hotel for the first time 14 years ago (still Confortel), and I returned recently, just by chance. From what I recall from that time, it is evident that the hotel undergone a noteworthy refurbishment which gives it a much better looking and comfort than before. Upon our arrival, staff at the reception was efficient (not necessarily... More 

Helpful?
1 Thank sptsilva
ILUNION H, Director de Relaciones con Clientes at ILUNION Pio XII, responded to this review

Dear Mr. Silva, Thank you for your opinions about Ilunion Pío XII in Madrid. They are very helpful and very important for us. We take note about you air condition comments and hot mirror to improve and at the same time save energy. Thank you again and we hope to see you again with us. Our best regards. Juan A.... More 

Province of Alicante, Spain
1 review
5 of 5 stars Reviewed July 5, 2016

I had stayed at Ilunion with family and it was a pleasant stay. The service is high class and rooms are equipped with all necessities. The restaurant services downstairs were nice too with friendly staff.

Review collected in partnership with this hotel

Helpful?
Thank 536rahulb
ILUNION H, Director de Relaciones con Clientes at ILUNION Pio XII, responded to this review

Dear Sir, Thank you very much for your comments about Ilunion Pío XII in Madrid. It is a pleasur to meet all your expectations and we hope to see you again with us. Our best regards. Juan A. García. Director Adjunto. More 

London, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
4 of 5 stars Reviewed June 11, 2016

Nice place. Hubby was there for a conference. Good breakfast, only complaint was that a the beds were a bit hard. Staff were very helpful. Metro is not far away and easy to navigate, but it does take at least half an hour to get downtown

Helpful?
Thank Nanthepan63
ILUNION H, Guest Relations Manager at ILUNION Pio XII, responded to this review

Dear guest, Thank you for your comments about Ilunion Pío XII in Madrid. It is a pleasure to meet your hotel expectations and we hope to see you again with us in Madrid. Our best regards. Juan A. García. Director Adjunto. More 

Ottershaw, United Kingdom
Level Contributor
80 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed June 10, 2016

Stayed for 2 nights for work, which was around the corner. The decor was great, had a lovely feel to the building and the rooms were nice. However, the service was appalling and breakfast pathetic! The reception staff weren't very friendly and the restaurant staff, when you could find them, were pretty useless! I booked an missed off breakfast, but... More 

Review collected in partnership with this hotel

Helpful?
Thank louisamaskell
ILUNION H, Director de Relaciones con Clientes at ILUNION Pio XII, responded to this review

Dear Customer, Thank you very much for your comments about Ilunion Pio XII in Madrid. Certainly help us improve. We apologize for not meeting your expectations in our service and customer support. The buffet has a variety of products and the hot dishes are made at the time on request. We have noted to work with teams and improve a... More 

Vancouver, Canada
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 30, 2016

I was suprised when I arrived at the hotel and found my room to be very spacious , clean and had a big bathroom with great ameneties (robes, slippers, combs, toothbrush, etc). For the price I paid, I was pIeaseantly surprised. The location was perfect and easily accesible to visit Madrid, the area is very safe and quite, it is... More 

Helpful?
Thank Claudia V
ILUNION H, Director de Relaciones con Clientes at ILUNION Pio XII, responded to this review

Dear Claudia, Thank you very much for your comments about Ilunion Pío XII in Madrid. It is a pleasure for us to meet all your expectations about your stay in the hotel. We hope to see you again with us. Thank you and our best regards. Juan A. García. Director Adjunto. More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Tradition, avant-garde and Business blend together in the ILUNION Pio XII, located in the north of the Paseo de la Castellana, very near the Chamartin Train Station and the M-30 ring road. Direct buses to Puerta del Sol stop outside and Madrid´s IFEMA Exhibition Centre is a 10 minute drive away. The modern rooms at the ILUNION Pio XII feature free Wi-Fi, free bottled water, flat-screen TV, satellite TV, safety deposit box and a private bathroom with hairdryer. The Pio XII´s restaurant serves Mediterranean and International cuisine using seasonal products. Guests can also enjoy their favourite drink in the hotel´s Cafe-Bar. ILUNION Pio XII offers free use of several Internet points located at the main lobby with free Internet access. Chamartin Train Station and Pio XII Metro Station are a 10-minute walk from the hotel. Madrid-Barajas Airport is a 15-minute drive from the hotel. ... more   less 

Additional Information about ILUNION Pio XII

Address: Avenida Pio XII 77, 28016 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range: $47 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ILUNION Pio XII 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Confortel Pio Xii Madrid
Confortel Pio Xii Hotel Madrid
Hotel Style:
#125 Luxury Hotel in Madrid
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