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Melia Castilla

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#55 of 448 Hotels in Madrid
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2,143 Reviews from our TripAdvisor Community

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There are newer reviews for Melia Castilla
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Showing 603: English reviews
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Many hotels advertise a 4 star status but very few of them live up to it. MC should be be a 5 star hotel (apologies if it already is). This hotel really knows how to lay on the style In style. Location is prime, this hotel is very well located with at least 3 top tier restaurants within 3 mins... More 

Helpful?
Thank Sami H
Washington DC, District of Columbia
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Took a long time to get service anywhere in this hotel, but especially Room Service, which ended up taking 2.5 hours after countless phone calls to chase it up. Nice looking swimming pool area, too bad they hadn't bothered to fill it... (in late May, with 30 degree Celsius days).

Helpful?
Thank BradAust
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Brad, Thanks for your nice comments that we'll keep in mind. We are very sorry about the time you were waiting the services and be sure we are on the way to solve it. It'll be a pleasure to welcome you again and check that everything works properly. Kind regards. More 

Santa Cruz de Tenerife, Spain
Level Contributor
184 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Close to Bernabeu stadium, we find this business hotel also appropriate for families, who is located in the north part of Madrid. Fabulous restaurants, specially, from ny standpoint, La Albufera, in which you can eat the best paella in Madrid. On the other hand, it has a nice pool which is opened in summer and as regards other facilities i... More 

Helpful?
Thank Luis Vidal M
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Mr. Vidal, You make us very happy with your wonderful comments that encourage the whole team. As you say, we are in a business area in the north of Madrid, just 15 minutes from the airport or city center and very well connected. Thank for all and you'll be always welcome to Melia Castilla. Kind regards. More 

Bromsgrove, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Can't fault this excellent hotel and its friendly and efficient staff. Despite its size and the varied clientele (business and vacationers like us we felt welcome and at home) we thoroughly enjoyed our stay and would recommend this hotel to anyone interested in staying in Madrid to experience the world class historical and cultural heritage of the Spanish capital. The... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank 484margaretv
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, We all celebrate you've enjoyed your stay and you've found everything under your expectation. Thank you for recommending us and for your nice comments about the facilities and the treatment received. It'll be a pleasure to welcoming you again. Best regards. More 

Athens
Level Contributor
85 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very close to Santiago Bernabeu stadium. Walked to the stadium without any problem. The business center is great and also the spa (find a little time to try it...), was absolutely fantastic. The gym had the necessary equipment to workout. Rooms are clean and spacious. Cant find any negatives to write.

Helpful?
Thank Christos M
Javier_Alcalde, Assistant Manager. at Melia Castilla, responded to this review

Dear Christos, We would like to provide our sincere grateful for your recent visit to The Meliá Castilla. Your comments allow us to realize that you enjoyed a positive experience although we check that your score was 4 points over 5. Do not hesitate that we will go on working to improve every day. Your highest satisfaction is our biggest... More 

Helsinki, Finland
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at Melia Castilla 3 times over the years, every time participating / hosting a client conference. The latest trip was this June, a combination of 3 days of business and 2 of leisure. Unfortunately, it appears that this is the only hotel in Madrid that can accommodate large conferences so it can't be helped... But personally I... More 

Helpful?
Thank PetriJS
Javier_Alcalde, Adjunto a Dirección at Melia Castilla, responded to this review

Dear Petri, We would like to provide our sincere grateful for your recent visit to The Meliá Castilla and our apologize for your general impresion about the hotel. There are several hotels in the city with facilities to accomodate high number of guests at the same time. Proximity, excellence and pasion for service are some of our most important keys.... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very impressive hotel. I was on the Executive floor where they offer free snacks and drinks all day which is great as it really only means you need to eat out at dinner which can save money and we all love to save money. The staff are very friendly and really helpful. If you want to watch Real Madrid play... More 

Helpful?
Thank bendo319
Javier_Alcalde, Assitant Manager at Melia Castilla, responded to this review

Dear Bendo, We would like to provide our sincere grateful for your recent visit to The Meliá Castilla. We realize that your general impression was positive although the pool area did not offer sun enough to meet your expectations. We are going on working hard to improbe day after day. We´ll be delighted to see you bak again in a... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My family and I visited this hotel for a mini-break. The staff were excellent, in particular Nieves,Laura and Ester on the fifteenth floor, and Cayetano. We knew that this hotel was in the business district of Madrid, but were pleasantly surprised by how easy it was to get to the centre of Madrid. Buses and trains are near to the... More 

Helpful?
Thank Wilkolynn
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, We appreciate your nice comments and celebrate you've enjoyed your stay and you've found everything under your expectation. Thanks for your nice comments and we look forward to seeing you soon. Kind regards. More 

India
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a great stay at this hotel. The location is good and the service is excellent. We were allowed to check in at 12:00 noon, as soon as we reached though the official check in time was 1:00 pm.The reception lounge is spacious and welcoming. The Real Madrid stadium is at a walking distance and there are several places... More 

Helpful?
Thank Proma D
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Proma, You make us very happy with your nice comments and celebrate you've enjoyed your stay with us. We expect to see you once again. Kind regards. More 

Doha, Qatar
Level Contributor
127 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed with two kids in this hotel for 3 nights. We were provided two attached executive big rooms with impressive quality of products - bed, toiletries etc. The best part - the hotel, in particular the Manager, provide free Champagne, Cake and lot of foods to celebrate my wife's birthday. Extremely grateful to him for that gesture. Another advantage... More 

Helpful?
Thank Raj_Vandana
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Mr. Raj, We appreciate your awesome comments that encourage us. We also celebrate you've enjoyed your stay and we look forward to receive you once again. Kind regards. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Melia Castilla is considered one of the most emblematic hotels in Madrid, with an appealing blend of perfectly balanced classic and contemporary styles, where peace and urban life are accomplices to delight our guests.The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Chamartin train station and the Real Madrid Santiago Bernabeu football stadium, makes the Melia Castilla the perfect choice for your visit to Madrid. Complimentary WIFI and 24-hour Gym. ... more   less 

Additional Information about Melia Castilla

Address: Calle Capitan Haya 43, 28020 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range: $125 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Castilla 4*
Number of rooms: 915
Reservation Options:
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Also Known As:
Melia Castilla Hotel Madrid
Melia Hotel Madrid
Melia Hotel Castilla
Hotel Style:
#18 Family Hotel in Madrid
#19 Business Hotel in Madrid
#30 Romantic Hotel in Madrid
#42 Luxury Hotel in Madrid
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