We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Melia Castilla

Show Prices
#56 of 447 Hotels in Madrid
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Melia  Castilla
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,387 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Melia Castilla
See the most recent reviews
Showing 647: English reviews
Sydney, Australia
Reviewed 2 weeks ago

Lovely Hotel with nice decor and a beautiful pool area. Room was clean and had everything we needed. Staff were very friendly and courteous making us feel welcome. Breakfast offered an extensive array of food. This stay made the start of our trip very enjoyable.

 Report
Helpful?
Thank Dianne M
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Dianne, We all celebrate you have had a wonderful stay and you have found everything under you expected. Thanks for your grateful comments and we look forward to seeing you soon. Kind regards

Malaysia
Reviewed 2 weeks ago

Charming and nice hotel. The staff are very friendly and ready to provide service with a warm smile. The rooms are nicely decorated, clean and has nice amenities. A contemporary hotel tastefully decorated.

 Report
Helpful?
Thank flyingace28
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, We appreciate your nice comments and celebrate you've enjoyed your stay among us. Thank you for sharing them with other users and we look forward to seeing you soon. Kind regards.

SINGAPORE
Reviewed 3 weeks ago

This was the last hotel in our stay in Spain. They did leave the best hotel in our tour to the last. Very easy check in for the very tired traveller and tour leader. The rooms were adequate , clean and had nice amenities. Only complaint was the complimentary water, coffee was not replenished after the 1st day. The kettle...

 Report
Helpful?
1Thank kel5463
Fort Lauderdale, Florida
Reviewed 3 weeks ago

Easy to be on a business trip when lodging is efficient and staff is so helpful. Much easier to focus on your own business when no problems with lodging occur as distractions. My first choice when in Madrid

 Report
Helpful?
Thank pat r
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Pat, We´re really delighted with your comments and being your first option when you are in Madrid. It´s really nice that you will feel like home when you are away from home. Warmest regards, Javier Alcalde.

Reviewed 3 weeks ago via mobile

I come here very often, and the most important thing about the hotel is the stuff. So helpful, charming and in a good attitude to solve your needs. The rest is like most of the real 4/5 stars hotel in Spain, good allocation, perfect breakfast and big size rooms.

 Report
Helpful?
Thank Javier M
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Javier, We would like to provide our sincere grateful for your visit to The Meliá Castilla and your time to share your experience to other guests. Special mention for our staff in your comments... that is a very important matter for us. We´ll be delighted to see you back again. Warmest regards, Javier Alcalde

Dubai, United Arab Emirates
Reviewed 3 weeks ago

Ended up stranded in Madrid but Melia's reservation department was super helpful in finding a room for me, I stayed only one night but hotel is so nice, staff are super friendly and the bed was worth it, so comfortable! If I'm ever in Madrid again, I'd definitely stay here!

 Report
Helpful?
Thank Leandra Ashley W
Javier_Alcalde, Adjunto a Dirección at Melia Castilla, responded to this review

Dear Ashley, Thanks so much for your recent visit to The Meliá Castilla and for sharing your experience to other guests. Definitely if you come back to Madrid we´ll bedelighted to welcome you again !! Warmest regards, Javier Alcalde

Liverpool, United Kingdom
Reviewed 3 weeks ago via mobile

Good hotel overall but only if you have room on the Level 15th floor as the rest of the hotel like a major train station full of people. The good things- the staff in the level lounge were very pleasant and helpful although the lounge itself is not very relaxing as it feels like sitting in a corridor(which it is)....

 Report
Helpful?
Thank TURISMOANNIE
Nanoose Bay, Canada
Reviewed 4 weeks ago

In addition to this hotel being a terrific hotel, clean and has a wonderful breakfast buffet - is a particular staff member that helped us out a lot when the airline lost our luggage at the beginning of our trip. It was very difficult being in Spain and trying to fill out the necessary forms at the airport to someone...

 Report
Helpful?
Thank Laurie C
Javier_Alcalde, Assistant Manager. at Melia Castilla, responded to this review

Dear guest, We would desire to provide our sincere grateful for your recent visit to The Meliá Castilla. Your comments allow us to realize that you enjoyed the expereince but we didn´t meet all your expectations. Do not hesitate that we will work hard to improve in your next visit. I´m sure that Gloria will appreciate your kind comments. We´ll...

Brisbane, Queensland, Australia
Reviewed 4 weeks ago

Stayed October 8, very nice hotel with all ammenities, close to 27 bus which takes you through city to Prado and railway station. Only drawback was that signs on the lifts impossible to tell which of the four lifts is going to open, if you stand far back by the time the door opens and you get there most times...

 Report
Helpful?
Thank Tony W
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, We would desire to provide our sincere grateful for your recent visit to The Meliá Castilla. Your comments allow us to realize that you enjoyed the expereince but we didn´t meet all your expectations. Do not hesitate that we will work hard to improve in your next visit. We´ll be delighted to see you back again. Warmest regards,...

Reviewed 4 weeks ago via mobile

The hotel is everything you need it to be, the room is big, the bathroom good (not great...but good) and everything is clean. It will not blow you away, but it is good value for money for a stay in Madrid. The location is fine, two blocks from a Metro stop.

 Report
Helpful?
Thank Reluctant_business
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, We would desire to provide our sincere grateful for your recent visit to The Meliá Castilla. Your comments allow us to realize that you enjoyed the expereince but we didn´t meet all your expectations. Do not hesitate that we will work hard to improve in your next visit. We´ll be delighted to see you back again. Warmest regards,...

Questions? Get answers from hotel staff and past guests. Ask a question

844 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (506)
Viewed
Hotel & Grounds (57)
Viewed
Room/Suite (116)
Viewed
Bathroom (27)
Viewed
Pool/Beach Area (19)
Viewed
View from Room (13)
Viewed
Dining (27)
Viewed
Family/Play Areas (11)
Viewed
Business Center/Function Rooms (6)
Viewed
Other (230)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (285)
Viewed
Amenities (34)
Viewed
Classic Room (24)
Viewed
Grand Suite Royal (83)
Viewed
Junior Suite (71)
Viewed
Pool (12)
Viewed
Dining (50)
Viewed
The Hotel (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (4)
Viewed
Business Center/Function Rooms (3)
Viewed
Dining (10)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Madrid hotels
0.4 mi away
NH Collection Madrid Eurobuilding
0.2 mi away
AC Hotel Cuzco
AC Hotel Cuzco
#155 of 447 in Madrid
672 reviews
0.4 mi away
AC Hotel Aitana
AC Hotel Aitana
#156 of 447 in Madrid
340 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Eurostars Madrid Tower
Eurostars Madrid Tower
#71 of 447 in Madrid
1,855 reviews
1.6 mi away
Hesperia Madrid
Hesperia Madrid
#14 of 447 in Madrid
1,195 reviews
1.6 mi away
NH Collection Madrid Abascal
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Melia Castilla is considered one of the most emblematic hotels in Madrid, with an appealing blend of perfectly balanced classic and contemporary styles, where peace and urban life are accomplices to delight our guests.The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Chamartin train station and the Real Madrid Santiago Bernabeu football stadium, makes the Melia Castilla the perfect choice for your visit to Madrid. Complimentary WIFI and 24-hour Gym. ... more   less 

Additional Information about Melia Castilla

Address: Calle Capitan Haya 43, 28020 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range: $103 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Castilla 4*
Number of rooms: 915
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, HotelTravel.com, Priceline, Travelocity, Odigeo, Agoda and Expedia so you can book your Melia Castilla reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Melia Castilla Hotel Madrid
Melia Hotel Madrid
Melia Hotel Castilla
Hotel Style:
#18 Family Hotel in Madrid
#19 Business Hotel in Madrid
#30 Romantic Hotel in Madrid
#43 Luxury Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Melia Castilla staff and other travelers.
23 questions
Ask a question

See all questions (23)

Questions? Get answers from Melia Castilla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for the refurbished rooms”
 of 5 bubbles jaalbr, 5 days ago | Read review
“Only thing lacking was a bathtub, but bathroom was updated and very nice.”
 of 5 bubbles leandraashleyw, 3 weeks ago | Read review
“High up away from the street!”
 of 5 bubbles hpholen, Oct 28, 2016 | Read review
“ask for a room at higher floors”
 of 5 bubbles AndreasP135, Oct 27, 2016 | Read review
“Rooms with Pool view.”
 of 5 bubbles MANOJSARITA, Oct 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay