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Melia Castilla

#55 of 448 Hotels in Madrid
Certificate of Excellence
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1,971 Reviews from our TripAdvisor Community

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Showing 563: English reviews
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

If you're expecting 5 star luxury with a contemporary hotel then Melia Castilla is not for you. It's a 4 star traditionally furnished hotel, clean and clearly built to serve the business market for conferences. It was perfect for us as it served our purpose as our son was at football camp at Real Madrid for the week in the... More 

Helpful?
Thank TheGlasgowFergusons
Annapolis, Maryland
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is located in more of a business district and within walking distance of very decent dining. I had a king room on The Level and the room was spacious with modern bathroom and very comfy bed. Room had desk and small table with two chairs. Staff were very helpful and courteous. I would not hesitate to book here... More 

Helpful?
Thank KatD59
Chester, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We received an upgrade to The Level as it was our 40th wedding anniversary Hotel was excellant bedroom and bathrooms were spotless clean and quality bed linen and furnishings Only down side were cigarette bins around the swimming pool were allowed to be full and therefore were smelly for non smokers and also guests were allowed to reserve pool side... More 

Helpful?
Thank _les0418
Munich, Germany
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Old style luxury hotel located in the northern part of Madrid. Well equipped rooms, large Bathrooms, fast internet, superb breakfast and easy travel to all parts of Madrid. Excellent restaurant located on walking distance.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Peter M
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Peter, We would like to provide our sincere grateful for your recent visit to The Meliá Castilla and sharing your comments. They allow us realize that your experience was positive and we got meet your expectations. We´ll be delighted to see you back again. All the staff remain at your entire disposal. Warmest regards, Javier Alcalde Assistant Manger More 

Melbourne, Australia
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two night and enjoyed my stay. The room felt my bigger than it was, with a nice little hallway leading to the bedroom with the bathroom off that. I loved that I could open the windows to get fresh air, a rarity these days in hotels. Wifi was good (and free), and there was a small shopping centre... More 

Helpful?
Thank Algies
London
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed here before and knew this hotel. Upon arrival I was upgraded which was good Hotel is very large and busy. If you want a quiet hotel, this is not for you. Annoyingly there was a private function in the bar. The bar in the foyer closed early and the pool bar was not open. This meant after... More 

Helpful?
Thank Smeg1
Madrid, Spain
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Housekeeping needs to improve. The lack of friendliness in the breakfast dining room (some of the wait staff, also the person cooking the eggs ... very unfriendly), needs some improvement. Some days the wait staff was helpful and brought coffee, but others we were told to get our own. I walk with a cane and carrying hot water for my... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Mateo Tristan L
Brussels, Belgium
1 review
5 of 5 stars Reviewed 2 weeks ago

Very pleasant stay. I know that bedrooms are going to be renovated (necessary) and it will be an amazing hotel when that is done. Nice neighborhood, spacious building, pleasant service from checkin to checkout.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Sacha O
UK
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for a conference in late June. The hotel is well located, reception friendly and fluent English speaking, rooms are comfy (although two singles pushed together to make a double - which are still two single beds......), breakfast is good and varied and staff really helpful. Apart from the bar. First night, had to wait 15 minutes just to get... More 

Helpful?
Thank Dave-Sally
London, United Kingdom
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Attended a conference here in June. Meeting rooms were really very good and the refreshments served between sessions were excellent. I found the hotel rooms a tad uninspiring & a bit tired. The restaurant, for the buffet meals was, again, uninspiring & unimaginative & don't even think about asking for poached eggs at breakfast: chickens could have gestated & laid... More 

Helpful?
Thank ginav56
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Melia Castilla is considered one of the most emblematic hotels in Madrid, with an appealing blend of perfectly balanced classic and contemporary styles, where peace and urban life are accomplices to delight our guests.The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Chamartin train station and the Real Madrid Santiago Bernabeu football stadium, makes the Melia Castilla the perfect choice for your visit to Madrid. Complimentary WIFI and 24-hour Gym. ... more   less 

Additional Information about Melia Castilla

Address: Calle Capitan Haya 43, 28020 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range: $104 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Castilla 4*
Number of rooms: 915
Reservation Options:
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Also Known As:
Melia Castilla Hotel Madrid
Melia Hotel Madrid
Melia Hotel Castilla
Hotel Style:
#18 Family Hotel in Madrid
#19 Business Hotel in Madrid
#30 Romantic Hotel in Madrid
#42 Luxury Hotel in Madrid
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