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AC Hotel Aitana

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#166 of 446 Hotels in Madrid
Certificate of Excellence
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AC Hotel Aitana
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348 Reviews from our TripAdvisor Community

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Showing 159: English reviews
London, United Kingdom
Reviewed 1 week ago

Just got back from a great three nights in Madrid and watched Reql Madrid play Granada.The hotel location is fantastic for the Stadium just a few hundred yards.The hotel is quite functional but the staff are great and the price is good. What really annoyed me is the rip off breakfast price of 22 Euro for the worst continental breakfast...

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Helpful?
Thank Richard D
Rocio B B, Front Office Manager at AC Hotel Aitana, responded to this review

Dear Richard D First of all thank you very much for sharing your experience with us. We appreciate your comments because always help us to improve the quality of our services. Let me explain that our breakfast includes a different variety of hot and cold dishes at the customer's choice. You can choose different types of fruit, bakery, breads, yogurts,...

Barcelona, Spain
Reviewed December 11, 2016

I have been in this hotel a few times. Very good price / quality ratio. The recepcionists are very professional and the position of the hotel was perfect for my requirements. The rooms are confortable and clean. The restaurant is small but good and the bereakfast was excellent. Highly recommended.

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Helpful?
Thank gabriele_palma
Rocio B B, Front Office Manager at AC Hotel Aitana, responded to this review

Dear Gabriele_palma Thank you very much for sharing your thoughts with us. We celebrate you have enjoyed your stay with us.We hope to welcome you again soon. Sincerely, Rocío Barroso Front Desk Manager

Worcester, United Kingdom
Reviewed November 29, 2016

A little away from the city centre, but close to the conference venue we were attending and under 30 minutes by metro into town. The reception staff were helpful and courteous and the room was very quiet as requested (712). Unusually these days the window could be fully opened to cool the room temperature if/when needed. Bed very comfortable, WiFi...

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Helpful?
Thank DavidFOSH
Rocio B B, Front Office Manager at AC Hotel Aitana, responded to this review

Dear DavidFOSH, Thank you very much for sharing your thoughts with us. We really appreciate it from your part. In your next stay, please, you can request the amenities you need asking in reception. We are very happy to welcome you back to our hotel. Sincerely, Rocío Barroso. Front Desk Manager.

Pego, Spain
Reviewed November 23, 2016

This hotel is situated on the outskirts of Madrid close to Real Madrid´s football stadium. Public transport is very good metro and buses. The only comment is that the hotel is close to a very busy main road and the traffic noise is constant. Triple glazing is recommended

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Helpful?
Thank Gi m
Boston, Massachusetts
Reviewed November 23, 2016

This is a comfortable, quiet hotel that is perfect for business trips or for anyone who wants to stay close to the Real Madrid Stadium (Estadio Santiago Bernabéu). There is decent food in the hotel, a fitness center, a modern room, and comfortable bed. I was in town for business, so I stayed close to the office. The hotel is...

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Helpful?
Thank Mike A
Rocio B B, Front Office Manager at AC Hotel Aitana, responded to this review

Dear Mike A, We really appreciate that you have shared your comments with us, are very much valued. We look forward to seeing you again the next time you visit Madrid. Sincerely, Rocío Barroso Front Desk Manager

Spirano, Italy
Reviewed November 11, 2016 via mobile

I stayed 3 nights in this hotel, quite outside the center and close to the Real Madrid stadium, totally well connected to the center through busses and metro very close (around 15-20'away). The first floor is influenced by the traffic in term of noise. Good breakfast, wide choice. Helpfulf personnel. No carpets! Perfect for allergies to dust. Very clean! Wide...

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Helpful?
Thank pb2980
Rocio B B, Front Office Manager at AC Hotel Aitana, responded to this review

Dear Pb2980, I am glad to hear that your stay was pleasant Thank you for sharing your experience with us and we will take note of your comments and will try to improve. Thank you again for your time and come visit us again soon! Rocío Barroso Front Desk Manager

Miami, Florida
Reviewed November 1, 2016 via mobile

I have stayed here twice while on short business trips to Madrid. The hotel offers great value compared to the other ones located in the vicinity. It has been renovated, the rooms are comfortable and clean, albeit a bit dark if you get one of the ones that face the inner courtyard. The mattresses could be firmer, but are acceptable...

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Helpful?
Thank Paulo E
Rocio B B, Front Office Manager at AC Hotel Aitana, responded to this review

Dear Paulo E Thank you for sharing your opinion with us. Firstly, I would like to apologize for the problems caused with heating during your stay. I hope next time you will experience a better impression from us and we will make our best to keep improving. Sincerely, Rocío Barroso Front Desk Manager

Rio de
Reviewed October 31, 2016 via mobile

It's a good hotel close to the metro station and to the Bernabeu Stadium. Very Clean and with very standard amenities. The breakfast was very good. The room is not too big and there's no safer in the room. The best El Corte Ingles in town is walking distance!

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Helpful?
Thank Helena L
New York City, New York
Reviewed October 22, 2016

This is a very nice hotel. The staff are very friendly, the rooms are clean, and in my particular case I had a beautiful terrace. It's right next to the stadium where Real Madrid plays, so you plan on visiting the stadium you can't beat this hotel's location. It's also very close to the 10 line on the subway, so...

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Helpful?
Thank NYC_Rock
Rocio B B, Front Office Manager at AC Hotel Aitana, responded to this review

Dear NYC Rock We appreciate your nice comments and celebrate you have enjoyed your stay with us. It would be great to welcome you again at Ac Aitana by Marriott Hotel very soon. Best regards from all Ac Aitana by Marriott staff. Sincerely, Rocío Barroso Front Desk Manager

Reviewed October 17, 2016 via mobile

Maybe 4* is one too much... Very expensive breakfast (€22 per pop); we went 200m to the right and had breakfast at a Paneria in the Cuzco roundabout, total € 21,45... No safe in the rooms (we had a Superior and a Standard), only coffee in the Superior. Wrong choice of TV package (no sports). No restaurant. Room Service; yes....

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Helpful?
Thank Repetepete
Rocio B B, Front Office Manager at AC Hotel Aitana, responded to this review

Dear Repetepete, Firstly, I would like to thank you for sharing your comments with us. We will share your message appropriately within the organization. I hope next time you will experience a better impression from us and we will make our best to keep improving. It would be a pleasure to welcome you again at Ac Aitana Hotel. Sincerely, Rocío...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Modern comforts in a peaceful atmosphere for the business or leisure traveler; located next to the Santiago Bernabeu Stadium. ... more   less 

Additional Information about AC Hotel Aitana

Address: Paseo Castellana 152, 28046 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range: $91 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Aitana 4*
Number of rooms: 111
Reservation Options:
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Also Known As:
Ac Hotels Madrid
Ac Hotel Madrid
Hotel Style:
#65 Business Hotel in Madrid
#85 Romantic Hotel in Madrid
#112 Luxury Hotel in Madrid
#144 Family Hotel in Madrid
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Questions & Answers

Here's what travelers have asked, with answers from AC Hotel Aitana staff and other travelers.
2 questions
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Questions? Get answers from AC Hotel Aitana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't know”
 of 5 bubbles E1953EJrichardd, 1 week ago | Read review
“PAseo de la Castellaa is a very busy road. It is recommended to ask for a room looking on the oher side.”
 of 5 bubbles gabriele_palma, Dec 11, 2016 | Read review
“High floor, away from road”
 of 5 bubbles DavidFOSH, Nov 29, 2016 | Read review
“All rooms either face or corner on to the main road”
 of 5 bubbles 285gim, Nov 23, 2016 | Read review
“Ask for a room with a terrace.”
 of 5 bubbles NYC_Rock, Oct 22, 2016 | Read review
5 of 5
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