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AC Aitana Hotel by Marriott

#130 of 450 Hotels in Madrid
Certificate of Excellence
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Paseo de la Castellana 152, 28046 Madrid, Spain
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1 room 1 adult
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274 Reviews from our TripAdvisor Community

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Amsterdam, The Netherlands
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is really a great hotel, rooms are large, wifi is super good and service is ever smart and available. I don't know about breakfast because I didn't have it but gym is super nice and also the service in the lobby is fast and helpful. Great place to stay close to Santiago Bernabeu stadium.

Helpful?
Thank Massimiliano B
Rocio B B, Front Office Manager at AC Aitana Hotel by Marriott, responded to this review

Dear Mr Massimiliano We appreciate your kind opinions and celebrate you have enjoyed your stay with us We will be delighted to see you back in the future. Best regards from all Ac Aitana by Marriott staff Rocío Barroso Front Desk Manager More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Spent a weekend at the AC Aitana in December 2015. It's a very pleasant hotel, the service we received was pretty good. We arrived early but were able to check into our room with no issues. The free wifi was great and the staff were polite and helpful. The location is perfect if you're going to the Bernabeau but it's... More 

Helpful?
Thank Jacalana
Rocio B B, Front Office Manager at AC Aitana Hotel by Marriott, responded to this review

Dear guest Thank you very much for taking your time to comment about Ac Aitana by Marriott Hotel This is very important for us in order to improve our service. Is a pleasure for us to receive these comments We are very happy to welcome you back to our hotel Sincerely yours Rocío Barroso Front Desk Manager More 

Ljubljana, Slovenia
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 26, 2015

Nice hotel, standard rooms with TV, A/C and free Wi-Fi. Nothing special, very close to the stadium Santiago Bernabeu. Breakfast is not very good as in the case of a bit more people you might wait a long time for food to be "replenished". Avoid the rooms next or close to the gym. People are running and weight lifting and... More 

Helpful?
Thank Saso G
Rocio B B, Front Office Manager at AC Aitana Hotel by Marriott, responded to this review

Dear guest Thank you very much for your comments, is very important for us in order to improve our service I would like to express my apologies for all inconveniences that we may have caused during your stay We hope you will visit Ac Aitana by Marriott Hotel in the future Yours sincerely Rocío Barroso Front Desk Manager More 

London, United Kingdom
Level Contributor
74 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 15, 2015

Friendly staff and a small boutique feel made this hotel a delight. The rooms were very clean and updated and quiet, if a little too warm. Thankfully windows can be cracked to cool things down. The bathroom was very clean. I enjoyed the breakfast and it was delight to have a glass of wine in the nice bar area.

Helpful?
Thank HK-squared
Rocio B B, Director de Recepción at AC Aitana Hotel by Marriott, responded to this review

Dear guest Thank you so much for your fantastic comments It is very satisfying to know that you enjoy your stay in Ac Aitana Hotel by Marriott Every day we try to work hard to get the best quality service. Of course we hope you will visit again in future Yours sincerely Rocío Barroso Front Desk Manager More 

Winchester
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 10, 2015 via mobile

Ticked all the boxes really, efficient check in, clean and comfortable room which was very well sound proofed given it its location on the paseo castellana, room service was good, breakfast was excellent and best of all their recommendation for a restaurant turned out to be fantastic. When I come back as a tourist I think this will make a... More 

Helpful?
Thank Supertedbaker
Rocio B B, Front Office Manager at AC Aitana Hotel by Marriott, responded to this review

Dear guest Thank you very much for your fantastic comments Is a pleasure to know that all our staff help you to have a nice stay. Of course would be a pleasure to welcome you in Ac Aitana Hotel by Marriott in the future Yours sincerely Rocío Barroso Front Desk Manager More 

Raanana Israel
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 10, 2015 via mobile

We stayed for 4 nights. Generally we had a good experience and will recommend the hotel. Location, the room was very clean, nice bathroom, comfortable bed were on the positive side. On the negative - our room faced the main road and it was very very noisy in all hours. tv had stations only in Spanish. Nothing in English.

Helpful?
Thank nadavit
Rocio B B, Front Office Manager at AC Aitana Hotel by Marriott, responded to this review

Dear guest Thank you very much to take your time to comment about our hotel. Is very important for us meet a good quality of service, and is a pleasure to know that we have achieved Thank you for recommending Ac Aitana by Marriott Hotel Yours sincerely Rocío Barroso Front Desk Manager More 

Caracas
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 19, 2015

We stay here all the time. It is very well located on La Castellana. Its pretty much a business hotel in that there are not too many luxury appointments, however the staff is very helpful and the location is wonderful. Two blocks from the soccer stadium. Paying Euros 139 reserved before the scheduled Barsa/Real Madrid game, now Euros 400. Timing... More 

Helpful?
Thank Lawrence F
Rocio B B, Front Office Manager at AC Aitana Hotel by Marriott, responded to this review

Dear guest Thank you very much for your comments about Ac Aitana Hotel Is very important for us have a feedback from our clients to continue working on excellence. Of course is a pleasure to know that you enjoy your stay and the services were good. We hope you will choice again for your next visit to Madrid Sincerely Rocío... More 

london
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed November 10, 2015

The hotel is very calm, clean and smells nice! Our room was big enough and very nicely furnished. Only slightly strange thing was the sliding glass door into the bathroom didn't slide very well. In room dining was OK, if understandably limited. Buffet breakfast offers a wide choice and is of a high quality. Location is obviously perfect for Real... More 

Helpful?
Thank gregch
Rocio B B, Director de Recepción at AC Aitana Hotel by Marriott, responded to this review

Dear guest Thank you very much for your nice comments It is a pleasure to know that we exceeded the expectations you had about us. And also it is very gratifying to know you had a warm welcome. We are sure you will visit again Madrid and of course we hope you book your room in Ac Aitana Hotel by... More 

Level Contributor
105 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed October 19, 2015 via mobile

Very nice modern room. Extraordinary nice staff - among the surprisingly few who speaks english in this city. Well situated by the Real Madrid stadion and just an easy busride or metro north of the center.

Helpful?
Thank Tune H
Rocio B B, Front Office Manager at AC Aitana Hotel by Marriott, responded to this review

Dear Sir Thank you very much for your nice comments, of course we will transfer them to the staff. We will continue working on improving the quality of service It is a pleasure to know that you enjoy your stay in Ac Aitana by Marriott Hotel We hope you will visit again in the future Yours sincerely Rocío Barroso Front... More 

Washington DC, District of Columbia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 18, 2015

My son and I stayed here for 5 days in August while he attended a soccer camp and had to get picked up at the stadium. It was a great location for the stadium and it was convenient to attend a game and roll right into bed. They upgraded our room (we are platinum premier members) and it was very... More 

Helpful?
Thank cmlong67
Rocio B B, Front Office Manager at AC Aitana Hotel by Marriott, responded to this review

Dear guest Thank you very much for your comments Is a pleasure to know that you enjoy so much your stay with us as well us the city. We also glad to know that your expectations were met We hope to see you again in the future Yours sincerely Rocío Barroso Front Desk Manager More 

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