We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Mercure Madrid Centro

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Mercure Madrid Centro
View Map
{"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

736 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 340: English reviews
San Juan, Puerto Rico
Reviewed yesterday NEW

We spent just one night at the Mercure because of the forced 24hr layover of our airline. We decided on this hotel because of its closeness to El Prado Museum and its reasonable price, but did not realized that we were "in the middle of everything". Service was excellent and our room was quiet and comfortable, even with its own...

 Report
Helpful?
Thank LaBusti B
Miami, Florida
Reviewed 6 days ago NEW

Very well located however most of the staff except Marina, Jonathan and the gentleman assisting Marina at our alte afternoon check in were helpful and professional, However the remaining staff extremely rude, not helpful and not one attempt to fulfill your duties which would be assist your customers. Basic amenities

 Report
Helpful?
Thank Lutzia B
Ana C, Manager at Mercure Madrid Centro, responded to this review

Dear Lutzia B, Thank you so much for reviewing your stay with us in Madrid. I am glad to read that you enjoyed our great and central location and I really appreciate your kind words about the service offered by Marina and Jonathan. I am sorry to read that you didn´t feel the same level of service from other members...

Na
Reviewed 1 week ago

The room was decent and clean but that's the only nice thing I have to say about this hotel. It was quite a shock after other stays at Mercure properties. For starters, on checkin, they neglected to inform us that the WiFi was down. After struggling to connect for a while, I called for help at which point they told...

 Report
Helpful?
Thank Gfinger
Ana C, Manager at Mercure Madrid Centro, responded to this review

Dear Gfinger, Thank you for taking the time to tell us about your experience at the Mercure Madrid Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. This is clearly not how we wanted you to feel. At Mercure, we strive to provide a superior service experience for every...

Jabiru, Australia
Reviewed 3 weeks ago

Could not ask for a better location, almost across the road from the Prado. Many bars and restaurants within walking distance, and the tourist hop on hop off bus stops at the corner. Rooms are rather small, although pretty much the standard here, looking tired but I did notice some of the rooms were being refurbished. Problem with the rooms...

 Report
Helpful?
2Thank kennycbr
Ana C, Manager at Mercure Madrid Centro, responded to this review

Dear kennycbr, Thank you very much for your comments regarding your stay at Mercure Madrid Centro. I am glad to read to read that you enjoyed your stay and our great location and that you would choose us for another stay in the city! I will share your kind comments about our staff with the whole team which I am...

Athens, Greece
Reviewed 3 weeks ago

 Report
Helpful?
1Thank Aristides_Hatzis
Ana C, Manager at Mercure Madrid Centro, responded to this review

Melbourne
Reviewed 4 weeks ago

Hotel is centrally placed near the Prado museum and in an area where there are numerous good quality tapas bars, especially calle de Jesus. Easy 20 min walk over to the palace and cathedral. We stayed in a preference hotel room which was a good size, a bar fridge with complimentary soft drinks, and a good selection of meal options...

 Report
Helpful?
1Thank DJM12
Ana C, Gerente at Mercure Madrid Centro, responded to this review

Dear DJM12, Thank you very much for reviewing your stay with us at Mercure Madrid Centro! I am delighted to read that you truly enjoyed your stay in Madrid and that our great location allowed you to make the most of your stay. We look forward to welcoming you back in the near future. Sincerely, Mercure Madrid Centro

Lisbon, Portugal
Reviewed November 3, 2016

 Report
Helpful?
1Thank joaopedroj1
Ana C, Manager at Mercure Madrid Centro, responded to this review

Dublin, Ireland
Reviewed October 30, 2016

Was OK. Location excellent but room small...had a dark patch on ceiling...not sure what it was. Bathroom good. Breakfast could be better. Overall not bad but not great either. To be honest was expecting a bit more. Had a good time in Madrid either way.

 Report
Helpful?
1Thank W6004RBjustinm
Ana C, Manager at Mercure Madrid Centro, responded to this review

Dear W6004RBjustinm, Thank you for your commenting your experience after staying at Mercure Madrid Centro. I am glad to read that you enjoyed your stay in Madrid thanks in part to our great location. I am taking note of all your comments as they are truly valuable to us in order to continually seek ways to improve. We look forward...

Kilmarnock, United Kingdom
Reviewed October 29, 2016

Excellent hotel altogether.Centrally placed, quiet street,great staff,great breakfast.easily reached by public transport.Staff speak english well and are friendly and helpful.They even provide umbellas

 Report
Helpful?
1Thank 84faithg
Ana C, Manager at Mercure Madrid Centro, responded to this review

Dear 84faithg, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. It is lovely to read that you found our colleagues to be friendly and helpful. Comments like your encourage us to keep improving day by day. I will share your kind words with the whole team. We look forward to seeing...

Verona, Virginia
Reviewed October 27, 2016

Mecure hotels, in our opinion, are always reliable, clean and centrally located. In this case the Museum triangle. Walk to all 3 in minutes. Lots of restaurants and tapas bars close by. Calle Jesus right up the street has at least 7-8 good eating spots. Staff at this hotel are exceptional. Always helpful. We loved our week stay. A great...

 Report
Helpful?
1Thank Cindy F
Ana C, Manager at Mercure Madrid Centro, responded to this review

Dear Cindy F, We very much appreciate your comments regarding your stay at the Mercure Madrid Centro! We love to read that you enjoy your stay and that you made the most out of it! I will share your comments with all the team, which I am sure will be a great encouragement to keep offering the best service to...

Questions? Get answers from hotel staff and past guests. Ask a question

144 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (123)
Viewed
Room/Suite (24)
Viewed
Dining (9)
Viewed
Bathroom (21)
Viewed
View from Room (5)
Viewed
Hotel & Grounds (11)
Viewed
Other (53)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Room/Suite (6)
Viewed
Business Center/Function Rooms (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Madrid hotels
Huertas
Radisson Blu Hotel, Madrid Prado
Arguelles
Mercure Madrid Plaza de Espana
Huertas
NH Collection Paseo del Prado
Show Prices
Show Prices
Show Prices
Paseo del Prado
Petit Palace Lealtad Plaza
Huertas
Catalonia Atocha
Catalonia Atocha
#63 of 446 in Madrid
1,218 reviews
Huertas
Tryp Madrid Atocha Hotel
Tryp Madrid Atocha Hotel
#180 of 446 in Madrid
1,116 reviews
Show Prices
Show Prices
Show Prices

Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Mercure Madrid Centro is a nice and welcoming hotel themed around the life and work of Golden Age writer, Don Felix Lope de Vega. Its privileged location in the well known and popular "Barrio de las Letras ", will let you feel in an atmosphere of culture and art in Madrid, and explore its bars and restaurants to sample the local cuisine. Ideal to enjoy whether you come for business or pleasure. With an excellent location in the center of the "Triangle of Art" of Madrid, formed by the Museo del Prado, the Thyssen-Bornemisza and the Reina Sofia and just 10-minute walk from the Puerta del Sol. Atocha station is just 800 meters away. The nearest Metro stations are Atocha (L1 ), Bank of Spain ( L2 ) and Anton Martin ( L1 ). ... more   less 

Additional Information about Mercure Madrid Centro

Address: Calle Lope de Vega 49 | Triangulo del Arte, 28014 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Huertas
Price Range: $93 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Madrid Centro 4*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Odigeo, Travelocity and Agoda so you can book your Mercure Madrid Centro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lope De Vega Madrid
Lope De Vega Hotel
Hotel Style:
#115 Luxury Hotel in Madrid
#141 Family Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Mercure Madrid Centro staff and other travelers.
5 questions
Ask a question
New Delhi, India

See all questions (5)

Questions? Get answers from Mercure Madrid Centro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“upgrade your room”
 of 5 bubbles lutziab2016, 6 days ago | Read review
“Try to ask for a quiet room on the top floor...”
 of 5 bubbles leniag2016, Sep 28, 2016 | Read review
“corner rooms have an extra single murphy bed for families”
 of 5 bubbles juliedA1579BD, Sep 3, 2016 | Read review
“We asked for one with a balcony ,so we could stand outside at night, the second floor seemed pretty quiet”
 of 5 bubbles mikwadi, Jul 17, 2016 | Read review
“A room on the top floor would likely be quieter - see comments above”
 of 5 bubbles phebert, Jun 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay