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Hotel Exe Plaza

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Hotel Exe Plaza
Hotel Exe Plaza
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762 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Faringdon
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Rooms clean and comfortable Bed waa very comfortable. No iron in room. Breakfast was continental and hot options plenty of choice. Central location mainly residential but right next to a Metro station and bus station. City centre was a 10 minute metro journey. I would definitely recommend

Helpful?
Thank Beverley C
1 review
1 of 5 stars Reviewed 2 weeks ago

I suggest to not to stay at this hotel at all. They have the worst every service in the hotel. You will call up the reception and no one will ever pick up the phone. Specially Diana and Veronica. They are the worst staff at this hotel. They dont know how to talk, how to follow brand standards. They will... More 

Helpful?
Thank Gaurav P
Blackpool, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good quality hotel right next to all transport links to around the city ie metro, buses etc. Plenty of shops, bars & restaurants in close proximity plus plenty of green space & parks. Room was clean, comfortable and adequate for both business & pleasure visits. Hairdryer & trouser press a nice touch but didn't have tea/coffee facilities in the room... More 

Helpful?
1 Thank BPLCustomerService
Market Deeping, United Kingdom
Level Contributor
122 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I ended up for a couple of days on business couple of weeks ago. The rooms are really clean and today and the beds were very comfortable. The meeting room we used was a bit tight for the amount of people we had. Breakfast was typically continental. The restaurant itself was a little disappointing with poor choice on the menu... More 

Helpful?
1 Thank Tangsoored_11
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 15, 2016

My employer organized my business trip and I had to provide card number for hotel to confirm booking. Important to note is that my card's currency is RUR. Before I arrived, hotel deducted one night stay, on the second day they made a refund for the same amount, both operations were in euros. Looks correct. But what actually happened is... More 

Helpful?
1 Thank Vadim D
Den Bosch, The Netherlands
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 29, 2016

I stayed in this hotel for 1 week for a business visit. The hotel itself doesn't look very fancy but I really liked the stay due to the room. Not to big but very relaxing, cool and clean. Also very cheap for the middle of summer (50 euros a night). Missed a swimming pool though.

Helpful?
1 Thank DaveyvdH
Spain
Level Contributor
127 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed July 25, 2016

Good location with the subway next to it. We asked for another room because we hadn't the views we expected and they apologize because it was no possible because it was almost midnight when we arrived, but the next morning they gave us another room in the 10th floor. All the staff is very kind. I absolutelly recommend this hotel.

Helpful?
1 Thank Erajo
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 14, 2016 via mobile

They sold me a room already sold out. I arrived at 11 p.m. and surprise, there was no rooms available for me. After several complaints i tried to book again on Booking and still found available rooms but they told me that avoid booking agaun because there was no rooms available so THEY ALLOW BOOKING EVEN WHEN THERE ARE NO... More 

Helpful?
Thank pepe19670
Hong Kong, null, Hong Kong
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 13, 2016

The hotel locates at the new business area of Madrid. Only a 2-minute walk to the Metro station, and not far from the airport. Just near the hotel there are cafes and a McDonald. When you walk around the area, you can always find a nice restaurant to dine, not to mention the Santiago Bernabeu for Real Madrid fans. Overall... More 

Helpful?
1 Thank kennysiue
Level Contributor
5 reviews
4 of 5 stars Reviewed June 28, 2016 via mobile

โรงแรมใหญ่ ห้องใหญ่พอสมควร พนักงานต้อนรับด้านหน้าบริการยอดเยี่ยม มีพนักงานมาทำความสะอาดเก็บห้องให้ทุกวัน แต่น่าเสียดาย ตอนเช้าๆเสียงดังจากการทำความสะอาดของพนักงานเสียงปิดประตูดัง ห้องควบคุมเสียงได้ไม่ค่อยดี นอนไม่หลับเลยค่ะ และอีกข้อห้องสะอาดจริงแต่ พื้นห้องเหมือนไม่เคยดูดฝุ่นมานานหลายชาติ ฝุ่นเต็มพื้นห้องเลย และโชคร้ายที่สุดคือ ไปสเปนต้องระวังของมีค่าทุกอย่างนะคะ เพราะโดนขโมยไอโฟนแบบไม่รู้สึกตัวเลยว่าหายไปตอนไหน (หายข้างนอกโรงแรมนะ) great location, nice staffs, close to metro station, big room and good service. I'll be back again.

Helpful?
Thank 235maye
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Exe Plaza is, quite possibly, one of the most intelligent choices in Madrid for those seeking comfort, easy communications, tranquillity and an excellent quality-price ratio. The hotel is located in Plaza Castilla, at the foot of the KIO Towers, on Paseo de la Castellana and surrounded by the country's leading banks and companies. What is more, it is very near Santiago Bernabeu Stadium, Chamartin train station and the Four Towers Business Area Complex. ... more   less 

Additional Information about Hotel Exe Plaza

Address: Paseo Castellana 191, 28029 Madrid, Spain (Formerly Silken Puerta Castilla Hotel)
Location: Spain > Community of Madrid > Madrid
Price Range: $71 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Exe Plaza 4*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, HotelTravel.com, Agoda, Booking.com, TripOnline SA, Priceline, Travelocity, Expedia and Hotwire so you can book your Hotel Exe Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Silken Puerta Castilla Madrid
Hotel Silken Puerta Castilla
Hotel Style:
#126 Luxury Hotel in Madrid
#152 Business Hotel in Madrid
#153 Romantic Hotel in Madrid
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