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Gran Melia Palacio de Los Duques - The Leading Hotels of the World

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Traveler (666)
360
Panoramas (59)
Dining (151)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Located in the privileged Habsburg district next to The Royal Palace, The Opera House and The Cathedral, Gran Melia Palacio de los Duques is a luxury urban resort offering 160 spacious rooms, many of them specially designed for families and 20 luxurious suites. This beautiful hotel, completely inspired on Velazquez’s master piece "Las Meninas", combines two historic buildings updated to an avant-garde style ( a 13th century convent and a 19th century Palace of Dukes of Granada de Ega ). The magnificent outdoor Patio of over 1000sqm is a lush green scenery with a peaceful atmosphere, the perfect spot to enjoy and relax.This prominent yard features a remarkable experience for Dining offering different atmospheres and services that feature contemporary versions of traditional spanish cuisine, including two restaurants and one cocktail bar. Other facilities includes a fitness center, Thai Room wellness center as well as a superb rooftop swimming pool and solarium offering breathtaking 360º views of the city as well as a frontal view over The Royal Palace. The Hotel is a member of The Leading Hotels of the World.
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Property amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Pool
Spa
Fitness Center with Gym / Workout Room
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Luxury
HOTEL CLASS
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
592Restaurantswithin 0.3 miles
161Attractionswithin 0.3 miles
896Reviews
1,389Photos
28Q+A
67Room tips
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Popular mentions
This is a really elegant and well functioning hotel, all areas in the hotel are establish with good style and you feel very much like in a private home. Staff is extremely professional the rooms are fantastic!
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Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los Duques - The Leading Hotels of the World
Responded 2 days ago
Dear PatrickH536, Greetings from Gran Meliá Palacio de los Duques! We would like to thank you for spending your time giving us your lovely feedback through Tripadvisor and sharing your opinion with other travelers. it was wonderful reading your comments regarding our service and the hotel style. Our staff is dedicated to provide all our guests an incomparable level of personalized service. I am delighted we met your expectations. All of our team is looking forward to welcome you back again in your next visit to Madrid, to create for you another unforgettable Regards, Sandra Hernández Guest Experience Manager
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Hotel's Favorite
First off, the location of the this hotel is amazing. Most everything was a 1/2 mile or less from the hotel. Next, the customer service is TOP NOTCH. From the bellman, the front desk, the breakfast staff or the concierge. Everyone was on their "A" game. We had a family
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Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los Duques - The Leading Hotels of the World
Responded Jan 17, 2019
Dear PRVistor, Greetings from the Gran Meliá Palacio de los Duques! Thank you for your recommendation and lovely review shared with us and other travelers on TripAdvisor. You have mentioned above all the details we daily work on in order to provide our clients with only the best in terms of products, service and quality. We want to surprise you with luxury and perfection and we will keep on working to create memorable experiences with each and one of our guests. Hope to welcome you again in the near future. Kindest regards from Madrid! Sandra Hernández Guest Experience Manager
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This is an absolutely lovely hotel in an excellent location. The Melia Group did an incredible job restoring this old palace into a property that at once embraces its historical roots while providing every modern luxury. Breakfast is abundant. The staff couldn’t be kinder. We
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Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los Duques - The Leading Hotels of the World
Responded 5 days ago
Dear Lisabinnyc, Greetings from Gran Melia Palacio de los Duques! Thank you for sharing your kind review bout your recent experience at our Hotel with other travelers in TripAdvisor. We are delighted to know that you have enjoyed your recent stay among us and that we have reached your expectations regarding location, design and breakfast too. Our staff is dedicated to provide you an incomparable level of service aimed to reach our guest's satisfaction. Our doors will remain open to welcome you back soon in your new home in Madrid! Best Regards, Sandra Hernandez Guest Experience Manager
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The staff are incredibly welcoming, friendly and attentive. The decor is absolutely beautiful, the lobby is stunning and the rooms are just as delightful and spacious. The staff was beyond helpful with recommendations, reservations and transportation during our stay. Location
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Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los Duques - The Leading Hotels of the World
Responded 5 days ago
Dear ErinF1768, Greetings from Gran Melia Palacio de los Duques! Thank you for choosing our "little Palace" during your stay in Madrid and for haring your charming feedback with us and with other travelers on TripAdvisor. We are delighted to know that we have succeed in making you feel pampered since is our main aim.It is also a great pleasure for us that you have enjoyed every beat of your stay including the features of the hotel and the surroundings. The entire team will be waiting for your next stay and we are looking forward to live with you another outstanding experience. Kindest regards from Madrid! Sandra Hernandez Guest Experience Manager
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Congratulations to the management as the entire team is so professional. Terrific attention to detail and guest satisfaction. I will always remember my stay and looking forward to return. Most comfortable bed, excellent bathroom and amenities. Great restaurants and bar. The
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Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los Duques - The Leading Hotels of the World
Responded 3 weeks ago
Dear ronapak, Greetings from Gran Meliá Palacio de los Duques! I would like to thank you for choosing our “little palace” during your stay in Madrid and for sharing your nice feedback with us and with other travelers on TripAdvisor. It is the ideal place to spend a few days feeling pampered thanks to its facilities and our attentive staff. Our team put a lot of effort in everything they do and your satisfaction is our main goal. We would be honored to have the opportunity to welcome you again during your next visit to Madrid and live with you another memorable experience. Kind regards, Sandra Hernández Guest Experience Manager
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGran Melia Palacio de Los Duques - The Leading Hotels of the World
The Supreme Room at the Gran Melia Palacio de Los Duques
Professional photo exclusively commissioned by TripAdvisorGran Melia Palacio de Los Duques - The Leading Hotels of the World
The Presidential Penthouse Suite at the Gran Melia Palacio de Los Duques
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12345688
Not through the hotel - but during our two weeks in Spain I booked a LOT of private guides through a great website called ToursByLocals- they have a catalog of tons of different tours and all of the guides I used were excellent.
2 votes
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central to old Madrid.
0 votes
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Acces to a lounge with complementary food and drinks
1 vote
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Is the hotel pet friendly ?
sorry for delay - i doubt it -but look at their website
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123456
"Spent some time on understanding and choosing the rooms all rooms are really good but some are incredible"
"I had a premium room ( the cheapest and it was fantastic)"
"Some of the front rooms have a small balcony overlooking a sort-of plaza, while others overlook a darkening plaza."
"pay for the red level. so worth it."
"Ask for a view of the City, some rooms face the courtyard, still nice either way. If it is your first time, try get a room with a view."
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PRICE RANGE
$290 - $619 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tryp ambassador hotel madridtryp hotel ambassadortryp hotel madrid
FORMERLY KNOWN AS
Tryp Madrid Ambassador
LOCATION
SpainCommunity of MadridMadridPalacioÓperaCentroAustrias
NUMBER OF ROOMS
180
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