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Gran Melia Palacio de Los Duques

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Traveler (494)
Room & Suite (422)
Dining (108)
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Overview
  • Excellent87%
  • Very good9%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“red level”(53 reviews)
“beautiful hotel”(27 reviews)
“royal palace”(28 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Reviews (629)
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295 results
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3
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254
27
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All reviewsred levelbeautiful hotelroyal palaceruinart champagnethai roomclarins toiletriesnewly renovated hotelthai spainfinity poolclassic roomopera houseold palacethe bell boyrelaxing staysupreme roomevery member of staffconcierge desk
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1 - 5 of 295 reviews
Reviewed 2 days ago

Good location in the center of Madrid. Excellent breakfast, sleep quality, and cleanliness. Our room was lovely and comfortable. Staff was very friendly and caindly and most of all very efficiencly and professiancly.

Review collected in partnership with The Leading Hotels of the World
Thank spring402018
Hotel's Favorite
Reviewed December 19, 2017 via mobile

Gran Melia has great location. It’s just 1 minute walk to the Opera and few minutes to Royal Palace (Palacio Real). Hotel is in old building but inside it’s actually quite modern with lots of paintings and other arts. The service is especially friendly! Everything...More

1  Thank Vahis
Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los DuquesResponded January 4, 2018

Dear Vahis, Greetings from the hotel Gran Meliá Palacio de los Duques! We appreciate greatly your also magic words regarding your recent stay in our Hotel and for sharing them with other travelers on TripAdvisor. We work hard to maintain the high level of service,...More

Reviewed 3 days ago via mobile

Lovely hotel with rooftop terrace and small pool (not yet open in April) but sitting on rooftop with fantastic city views was incredible. Pleasant compact bedroom with windows opening onto street. When windows closed noise from the street cannot be heard which is great. Nice...More

Thank carmax-1
Reviewed 6 days ago

We stayed here with a 9 year old child. The hotel is beautiful and the service is amazing. We chose red level and it was well worth it. With regards to service we found it less like a city hotel and more like a resort...More

Thank AbiH1970
Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los DuquesResponded 4 days ago

Dear AbiH1970, Greetings from Gran Meliá Palacio de los Duques! What a treat to read your lovely compliments shared on TripAdvisor towards our Hotel and our dedicated team. It is a real pleasure to hear that your stay has not only exceeded your expectations, but...More

Reviewed 1 week ago via mobile

A stylish luxury hotel that has undergone a complete upgrade in 2016 featuring modern comfortable room in a historic palace. We stayed for 4 nights in a Superior room on the 1st (in US that's 2nd) floor so we could just walk up the grand...More

1  Thank JimRiesterer
Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los DuquesResponded 4 days ago

Dear JimRiesterer, First of all, we would like to thank you for taking the time to share such a detailed feedback about our Hotel with other travelers through TripAdvisor. I am glad you have mostly enjoyed your stay with us except for those aspects you...More

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Best Value Properties in Madrid, Spain
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Pool
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Business Center with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Pool
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Details
Price range
$338 - $694 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Madrid
#4 Luxury Hotel in Madrid
#31 Family Hotel in Madrid
#72 Business Hotel in Madrid
#91 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$338 - $694 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Madrid
#4 Luxury Hotel in Madrid
#31 Family Hotel in Madrid
#72 Business Hotel in Madrid
#91 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (494)
Room & Suite (422)
Dining (108)
Pool & Beach (75)
Amenities (64)
Family and Play Areas (26)
Business Center & Event Rooms (1)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
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speedfrog
February 27, 2018|
AnswerShow all 3 answers
Response from miguelito m | Reviewed this property |
Cuesta Santo Domingo, 5, 28013 Madrid, Spain +34 912 76 47 47 great hotel wonderful people
0
Votes
townie53
February 22, 2018|
AnswerShow all 2 answers
Response from Jerry059 | Reviewed this property |
This is best asked the hotel. The Spaniards live according the calender, not the weather.
0
Votes
brynay
January 10, 2018|
AnswerShow all 2 answers
Response from Marg6606 | Reviewed this property |
Hello - it was King size bed. You can always email them directly and will provide you with the answer (very promptly). Thanks.
0
Votes
Room Tips
"Junior suite provides access to balcony"
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"Some rooms had balconies and guests loved it."
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"Room 402 is large, but with atelier window views or surrounding rooftops."
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"A terrece room is a great option. And aim for Red level service"
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