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All reviews atocha train station reina sofia museum minute walk nice hotel front desk staff within walking distance retiro park botanical gardens breakfast buffet hotel is located convenient location side street mini bar great room street noise tapas visiting madrid
The staff in this hotel was professional and friendly, housekeeping was good and on time. When I put the do not disturb sign and left the hotel in the afternoon, they checked with me to make sure I didn't want the room refresh (which was...More
Another great hotel in Spain. The room is very quiet. The bed is great and the room is big by European standards. The staff are very helpful. In a few minutes I will try the breakfast but as long as I get something to eat...More
This hotel is worthy of 3 stars. The bar and restaurant had zero atmosphere, the rooms where poorly lit and the amenities were basic. Maybe I was expecting a lot more for €205/night in late Nov but not to be. There is nothing major wrong...More
Date of stay: November 2018
Response from HotelACCarlton, guest relations at AC Hotel Carlton MadridResponded 2 weeks ago
Dear appreciated guest,
We are sorry if the hotel didn't cover your expectations, but we are a 4 stars hotel with all the requirements for this category.
The rate you had was higher than usually because there is a congress in Madrid and the prices...More
Excellent place for the money we paid. The hotel is quite old and rooms feel a bit outdated but they are decent size and you get Marriott quality service. Breakfast which was included in our rate is TOP TOP. Location is very convenient if you...More
Not only is this hotel relatively affordable and conveniently located near Atocha (on a street with a lot of taxi traffic), but the staff are highly professional and kind. My wife left her wedding ring in our room the day we left for Barcelona. Upon...More
There were only two of us in the room; you should contact the hotel directly and ask (I did email them before arrival requesting a room facing the quieter side street and they never responded but upon our arrival they did... More
There were only two of us in the room; you should contact the hotel directly and ask (I did email them before arrival requesting a room facing the quieter side street and they never responded but upon our arrival they did give us a room facing the side street).
Response from josebenjamin | Reviewed this property |
Unfortunately I can not be of much help with this question. I have never asked about it .
It is better if you ask directly at the hotel. My guess is that if they have it, it will be seasonal and small.