We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Rafaelhoteles Atocha

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Rafaelhoteles Atocha
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

851 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 201: English reviews
Velbert
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

People at the reception were very unfriendly to us, when we wanted to check out. This is not the way, you should treat your customers. Although we were two young people, make clear, that we pay the same amount of money for a room and should be treated with the same respect as other people.

Review collected in partnership with this hotel

Helpful?
1 Thank pmm877
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear client, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make them consciuss about treatment and respect whoever is attended at the front desk. We hope you choose to stay with us... More 

parma
1 review
5 of 5 stars Reviewed 6 days ago NEW

good position and good price. breakfast not included and a bit expensive, the room is good and very clean, bed is comfortable and good quality of sleep during the night. i recommend the hotel for business and leisure trips

Review collected in partnership with this hotel

Helpful?
Thank andreavI2043LI
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Sydney
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for two nights with my wife and a friend. We booked at the last minute and we payed €325 for two nights including breakfast. The room was a bit cramped with three beds, though it was clean and quiet and the bed was comfortable. The breakfast was great and we liked the location, about a 10 minute walk... More 

Helpful?
Thank Glen_Whitley
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear client, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I am here for a work orientation with 150 other English teachers. The hotel is modern, clean, and the food is great. The staff is very patient considering we are a large group. There is a beautiful courtyard with awnings to relax in. Some street traffic but it is a large city and to be expected. Close to the train... More 

Helpful?
1 Thank Colleen B
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and had the oportunity to relax in our garden terrace. It's something our staff takes great pride in, so we value your feedback. Hope to see you soon back at the hotel. Sincerely, More 

Malton, United Kingdom
Level Contributor
204 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived at this hotel and noticed that it was not centrally located although it was very near to the train station. Reception staff were great and very helpful they speak very well in English. The rooms were large, bathroom very comfortable with all amenities inside (you'll find many extras by the wash hand basin). Air conditioning was great.The buffet... More 

Helpful?
Thank Gaetano A
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear Client, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

malta europe
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nothing to complain about clean room good service and a hearty breakfast.Only drawback is its location because it is far from city centre unless you get a taxi always available near the door.Be prepared to be patient for the lifts.

Helpful?
Thank Saviour C
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear client, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Regarding lifts rest assured that these issues will be looked into We hope you will visit us again. Sincerely, More 

Toronto, Canada
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Nothing special about this hotel. Location is good, you can walk to town center. Maybe 20-25 minutes of walk. Everything else was average. Area around this hotel is not very nice. You don't have anything around hotel, and its close to some rail station where you can see unpleasant people.

Helpful?
Thank Alexo000
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear client, Thank you for your candid review. We apologize that your recent stay did not meet full expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Here in Atocha Madrid, the people are friendly, the streets are clean and the hotel staff are helpful, especially Carlos, who helped us every night to find out what clubs were open, etc, as it is a little difficult to party in Madrid, as it starts at 1:30 in the morning. The one dislike I had about this place was... More 

Helpful?
Thank Sheldeen S
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear client, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay with breakfast, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true... More 

Guayaquil, Ecuador
Level Contributor
379 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed August 15, 2016 via mobile

Great location, next to public transportation. There is also a taxi waiting outside. Breakfast will cost you 13 euros and is not bad at all. Plenty of local food, fruits, nice croissant and coffee machines. Rooms are spacious, staff well behaved. Internet was horrible...imposible to stay connected with office and home. Will stay again only if internet is fixed.

Helpful?
Thank alerf
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Regardin Wi-Fi thanks to your comments and other advices from guest close to your room we were able to find a problem with one... More 

Istanbul, Turkey
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 29, 2016 via mobile

Price is competitive but difficult to walk to City center called Sol. There was only a tube of bath jel instead of shampoo, body gel, conditioner and body lotion. There was a hole on bath towel. It was used too much. Breakfast was good. You can stay, if you look for clean, comfortable and near to city center hotel.

Helpful?
Thank AHMTRK
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet all your expectations. We appreciate your positive comments and take note of the wrong small details, will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

492 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (124)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (23)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (17)
Viewed
Dining (1)
Viewed
Business Center/Function Rooms (1)
Viewed
View from Room (1)
Viewed
2:40
Videos (1)
Viewed
Other (65)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (309)
Viewed
Amenities (15)
Viewed
Double Room (50)
Viewed
Large Double Room (46)
Viewed
Dining (45)
Viewed
Retiro Suite (60)
Viewed
The Hotel (47)
Viewed
Twin Room (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Hotel & Grounds (10)
Viewed
Dining (7)
Viewed
Room/Suite (12)
Viewed
Business Center/Function Rooms (5)
Viewed
Bathroom (4)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Madrid hotels
AC Hotel Atocha
#176 of 448 in Madrid
4.0 of 5 stars 657 reviews
Retiro
Hotel Agumar
Hotel Agumar
#252 of 448 in Madrid
3.5 of 5 stars 750 reviews
AC Hotel Carlton Madrid
#143 of 448 in Madrid
4.0 of 5 stars 1,108 reviews
Show Prices
Show Prices
Show Prices
Paseo del Prado
Hotel Paseo del Arte
Hotel Paseo del Arte
#109 of 448 in Madrid
4.0 of 5 stars 1,722 reviews
Retiro
NH Madrid Atocha
NH Madrid Atocha
#129 of 448 in Madrid
4.0 of 5 stars 175 reviews
Paseo del Prado
SLEEP'N Atocha
SLEEP'N Atocha
#155 of 448 in Madrid
4.0 of 5 stars 170 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Rafaelhoteles Atocha is located few minutes walking to Madrid-Puerta de Atocha high-speed railway station, near to the main museums of Madrid: Reina Sofia, El Prado, Caixa-Forum and Thyssen-Bornemisza. The hotel has 245 equipped rooms with all the facilities needed to make your stay agreeable and relaxing. The hotel has handicaped rooms and smokers rooms. The restaurant Azafran offers the best dishes of Mediterranean gastronomy. The hotel has 8 meeting rooms, ideal to celebrate events up to 800 attendees. Also a garden terrace is available for outdoor events (capacity up to 40 attendees). ... more   less 

Additional Information about Rafaelhoteles Atocha

Address: Calle Mendez Alvaro 30, 28045 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range: $84 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rafaelhoteles Atocha 4*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Orbitz, HotelTravel.com, Priceline, Agoda, TripOnline SA and Odigeo so you can book your Rafaelhoteles Atocha reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid
Hotel Rafael Atocha
Atocha Hotel Rafael
Hotel Style:
#67 Family Hotel in Madrid
#122 Business Hotel in Madrid
#127 Luxury Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay