We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Rafaelhoteles Atocha

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Rafaelhoteles Atocha
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

944 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 208: English reviews
Madrid, Spain
1 review
Reviewed 3 days ago NEW

excellent, good location close to station and museo ferrocaril (railroad museum). Friendly, good. breakfast. Good price for money. I can recommend it further for anyone staying in Madrid for business or sightseeing e.g. visiting the famous exhibitions.

Review collected in partnership with this hotel

Helpful?
Thank markus2540
Houston, Texas
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago NEW via mobile

I just stayed there with some friends and I have to say the hotel has a great location. We were able to go anywhere we wanted easily and the train station is very convenient. The breakfast was delicious with a wide variety of cold and hot items. I have to say that the caprese salad I had for dinner one... More 

Helpful?
Thank Patti V
Quito, Ecuador
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

The hotel is clean, spacious, it has a small room where you can exercise. (That was very important) The food was good during breakfast. It filled all our needs during the stay. The location is kind of distant of different stores or restaurants you might need to walk two or three blocks to find something good.

Helpful?
Thank yokastacalderonv
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager More 

Boston, Massachusetts
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

Good hotel. Pretty centrally located (though about a 10 minute walk from the Atocha train station). Very clean, breakfast was good (but I believe you have to pay extra for it). No metro stops super-close, but there are two within a 10 minute walk. Helpful staff (with a pretty good level of English). Gym was very tiny and I don't... More 

Helpful?
Thank Julia K
Tokyo, Japan
1 review
Reviewed October 18, 2016

The location was a little bit far from the station, however, the front desk staffs were very kind, and very smiley. Also, there were heartwarming memo from the roomkeeper. The breakfast was very delicious!! I would like to stay again.

Review collected in partnership with this hotel

Helpful?
Thank 553mal
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear Client, I would like to thank you for your nice words and the time you spend sending to us. Comments like yours help's us to keep working in the same way and offer to our clients the best service. It will be a pleasure to see you back soon at the hotel. Don't hesitate to contact us for anything... More 

London, United Kingdom
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 16, 2016

The Rafaelhotels Atocha is marketed as a four star hotel, however, though I found the services adequate for my needs, this should probably be in the 3 star category. The staff was nice and the rooms sufficiently big - however the bathroom had no mosturiser, conditioner, showercaps, only a generic soap shampoo bottle and some tissues. The breakfast was good... More 

Helpful?
Thank MisMoz
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear Guest, Thanks for let us know and share with us your experience during your stay at the hotel. We apologize if we did not meet your expectations. We take note all your comments so we can continue improving our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide... More 

Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 3, 2016

This hotel is well located and the staff are very helpful. However the room walls are paper thin and the noise from the train station is never ending so sleep is not something that comes easy. Overall I would say that if the price is right (ie 15 to 20% lower than the Madrid average then go ahead and book... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Shane_Kenny
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear Guest, We would like to thank you for your comments and the time you spent to send to us. We apologize for the noise problem. We are actually working to give the best solution to a not sound-proof in order to offer a better experience to all our guests. Thank you again for help us to improve sending us... More 

Hartlepool, United Kingdom
Level Contributor
68 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed September 24, 2016

Located in a street to the rear of the station, the hotel is a 5 min walk away. Although in a street the hotel does have a garden to relax in. The hotel is very clean and has attentive staff. Rooms are large and well appointed. The slight downside is that there is no actual bar although you can get... More 

Helpful?
1 Thank tjniloc
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Please accept our sincerest apologies if you have to wait for a long time at the bar, in this space we have integrated the... More 

Velbert
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 19, 2016

People at the reception were very unfriendly to us, when we wanted to check out. This is not the way, you should treat your customers. Although we were two young people, make clear, that we pay the same amount of money for a room and should be treated with the same respect as other people.

Review collected in partnership with this hotel

Helpful?
1 Thank pmm877
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear client, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make them consciuss about treatment and respect whoever is attended at the front desk. We hope you choose to stay with us... More 

parma
1 review
Reviewed September 18, 2016

good position and good price. breakfast not included and a bit expensive, the room is good and very clean, bed is comfortable and good quality of sleep during the night. i recommend the hotel for business and leisure trips

Review collected in partnership with this hotel

Helpful?
Thank andreavI2043LI
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

495 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (127)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (23)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (17)
Viewed
Dining (1)
Viewed
Business Center/Function Rooms (1)
Viewed
View from Room (1)
Viewed
2:40
Videos (1)
Viewed
Other (68)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (309)
Viewed
Amenities (15)
Viewed
Double Room (50)
Viewed
Large Double Room (46)
Viewed
Dining (45)
Viewed
Retiro Suite (60)
Viewed
The Hotel (47)
Viewed
Twin Room (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Hotel & Grounds (10)
Viewed
Dining (7)
Viewed
Room/Suite (12)
Viewed
Business Center/Function Rooms (5)
Viewed
Bathroom (4)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Madrid hotels
AC Hotel Atocha
#175 of 447 in Madrid
699 reviews
AC Hotel Carlton Madrid
#149 of 447 in Madrid
1,157 reviews
Retiro
Hotel Agumar
Hotel Agumar
#262 of 447 in Madrid
782 reviews
Show Prices
Show Prices
Show Prices
Retiro
NH Madrid Atocha
NH Madrid Atocha
#137 of 447 in Madrid
212 reviews
Paseo del Prado
Hotel Paseo del Arte
Hotel Paseo del Arte
#117 of 447 in Madrid
1,790 reviews
Paseo del Prado
SLEEP'N Atocha
SLEEP'N Atocha
#91 of 447 in Madrid
248 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Rafaelhoteles Atocha is located few minutes walking to Madrid-Puerta de Atocha high-speed railway station, near to the main museums of Madrid: Reina Sofia, El Prado, Caixa-Forum and Thyssen-Bornemisza. The hotel has 245 equipped rooms with all the facilities needed to make your stay agreeable and relaxing. The hotel has handicaped rooms and smokers rooms. The restaurant Azafran offers the best dishes of Mediterranean gastronomy. The hotel has 8 meeting rooms, ideal to celebrate events up to 800 attendees. Also a garden terrace is available for outdoor events (capacity up to 40 attendees). ... more   less 

Additional Information about Rafaelhoteles Atocha

Address: Calle Mendez Alvaro 30, 28045 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range: $70 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rafaelhoteles Atocha 4*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Priceline, HotelTravel.com, Travelocity, Odigeo and Agoda so you can book your Rafaelhoteles Atocha reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid
Hotel Rafael Atocha
Atocha Hotel Rafael
Hotel Style:
#67 Family Hotel in Madrid
#122 Business Hotel in Madrid
#131 Luxury Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Rafaelhoteles Atocha staff and other travelers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Rafaelhoteles Atocha staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It seems all rooms have no particular view to admire”
  • Part of the botanic garden at Train station very near to Hotel
 of 5 bubbles gaetanoa7, Aug 30, 2016 | Read review
“no particular tipps”
 of 5 bubbles Mario44globetrotter, Mar 17, 2016 | Read review
“Bring an Ethernet cable”
 of 5 bubbles DanJ243, Oct 10, 2015 | Read review
“Just make sure you ask for a double bed. Our second stay we had two singles.”
 of 5 bubbles LikeTraveler, Dec 11, 2014 | Read review
“Request for a back room, to avoid noise from the train station. Avail of the buffet breakfast, a very good assortment and choice of hot and cold breakfast.”
 of 5 bubbles jovet, Nov 2, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay