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Hotel Claridge

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#53 of 447 Hotels in Madrid
Certificate of Excellence
GreenLeadersSilver level
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Hotel Claridge
Hotel Claridge
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685 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Good room very clean and good facilitys the only downfall with room was there was no tea and coffee making equipment my own fault really as did not realise you could upgrade to get this or we would off . Staff were not very welcoming i kind of felt i was not welcome. other then a man on reception sorry... More 

Helpful?
Thank Bev R
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Really I could have gotten a better night's rest at a hostel. The housekeeping staff knew we were in the room and deliberately made so much noise all day and all night-It was a nightmare. I would never book with preferred hotels again after what Claridge Hotel did to me.

Helpful?
Thank Tl D
Swindon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We found the staff extremely helpful. There was a member of staff that could not do enough to help. I definitely think that he should get a mention. His name was NAJIB. The only negative point about the hotel is that it did not provide you with Tea or Coffee in your room.

Helpful?
Thank Stella M
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear guest, Thank you for your review and sharing your experience with us We are so happy to see that you enjoyed your experience and that the team took such good care of you. Thank you for your special mention about Najib and the Reception team, we pride ourselves on our friendly and attentive staff, who endeavor to provide all... More 

Gloucester, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We very much enjoyed our three day stay in this hotel. Staff were courteous and helpful; bedroom a very generous size with extraordinarily quiet and effective air conditioning. Very quiet despite being on a major roundabout with good public transport and taxis very close to hand. Whilst not in the absolute centre of Madrid getting about was very easy and... More 

Helpful?
Thank Gina B
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear guest, Thank you very much for taking the time to review our hotel. We are happy to read that we made such a great impression. Thank you for the amazing feedback regarding our lovely staff and their perfect service. We want to thank you for your very detailed description of the hotel, it's facilities, connectivity and location. We will... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Claridge in the middle of July. While we would have preferred a location closer to mid-town for walking, the quick access to the metro made getting around town easy. The metro station is across the street. The front desk staff was helpful whenever we needed it.

Helpful?
Thank rgladski
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear guest, All the team would like to thank you for staying with us and for taking the time to share this with other people. We are delighted you enjoyed your stay and that we met your expectations. Our aim is to make all our guests feel here like home from home and if we managed to offer you such... More 

New York City, New York
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We spent one night in transit, in hotel Claridge in Madrid. This hotel is 15 minutes drive from the airport, situated close to the freeway. We booked a family room and got two lovely conecting rooms. Rooms and baths were excellent, roomy and clean, real nicely looking. David, an excellent English speaking receptionist who was on duty, was charming and... More 

Helpful?
Thank ContingencyPlan
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear guest, Thank you for your review and sharing your experience with us We are so happy to see that you enjoyed your experience and that the team took such good care of you. Thank you for your special mention about David and the Reception team, we pride ourselves on our friendly and attentive staff, who endeavor to provide all... More 

Baltimore, Maryland
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a last minute trip and the Claridge was a good pick for our six nights. The metro is across the street as is the bus. The 10 trip transit pass is great. We left early and returned late to the hotel and our room was always clean. The beds are very comfortable, the room was a good size,... More 

Helpful?
Thank Edc21204
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear costumer, Many thanks for your lovely feedback and we're so pleased that you enjoyed your time with us. We are also pleased to hear that you found our rooms beautiful and comfortable. Our hotel is indeed in a great location, close to all public transportation, making it the perfect base to discover Madrid. We hope to welcome you back... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for 4 nights and the hotel room was clean and shower and toilets clean. No tea making facility. Also the 3 bed was not clear comfortable. We complained but no solution. Also there should be a city tour adviser to help you plan your sight seeing.

Helpful?
Thank Ranbir A
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear guest, All the team would like to thank you for staying with us and for taking the time to share this with other people. While we are delighted that you were pleased with the room you stayed in and our level of service, we were understandably disappointed to hear you were less than happy with other aspects of your... More 

Bayamon, Puerto Rico
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Even though this hotel was chosen by our tour company, we were very happy with it! We stayed there for four nights and were happy with the public transportation close by (buses and subway), laundromat (we had already been traveling for two weeks by the time we arrived and needed to wash clothes...I found a self-service one close by). There... More 

Helpful?
1 Thank Boricua-Trekker
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear costumer, Thank you for taking the time to share your thoughts on your recent stay with us. We are so pleased that you found our location to be perfect for your recent trip to Madrid. We are indeed a stone throw away from the Retiro Park, Conde de Casal tube station and an array of retail stores and excellent... More 

London, United Kingdom
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we stayed at hotel for5 nights great location 10 mins by bus to madrid centre and 2 .mins to metro hotel was very clean and staff all very helpful our room was on top floor with great views and very quiet, the breakfast was excellent very big choice of food

Helpful?
1 Thank superdad62
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear Guest, We are very pleased to read your review and to hear such positive feedback, it is wonderful to see you have enjoyed your time at the hotel and to know we have been able to contribute to a wonderful time in Madrid for you. We are always delighted when guests comment on our colleagues and their personal service.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Claridge Hotel Restaurant
Claridge Hotel Restaurant
Cuisines: Mediterranean, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Dominating the Plaza del Conde de Casal, the Claridge Madrid Hotel located in the Retiro district, one of the most vibrant and distinctive areas of the capital. Following a complete refurbishment, the Claridge Hotel has been transformed into a boutique hotel and awarded a four star category in 2012. Its carefully designed interior, decorated with a hint of the American and Classical British styles, creates an individual and highly sophisticated ambience enhanced by a collection of photographs of Madrid, Madrid 2.0, Created by the artist Gerard Franquesa using the Sgraffito technique.The Claridge Hotel, with its highly professional team who are passionate about giving attention to detail, makes it possible for guests to enjoy every comfort and convenience in an ideal location from where, thanks to excellent transport links, the main tourist and business centres of Madrid, restaurants and theatres can all be easily accessed. ... more   less 

Additional Information about Hotel Claridge

Address: Plaza Conde de Casal 6, 28007 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range: $73 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Claridge 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Claridge Hotel Madrid
Hotel Style:
#10 Green Hotel in Madrid
#26 Business Hotel in Madrid
#29 Family Hotel in Madrid
#40 Luxury Hotel in Madrid
#82 Romantic Hotel in Madrid
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