Hotel Atlantico
3,799 reviews
#32 of 473 Hotels in Madrid
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Gran Via 38, 28013 Madrid Spain
Temporarily closed
Lowest prices for your stay
$138
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Room & Suite (828)
Dining (101)
About
#32 of 473 hotels in Madrid
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel Atlantico offers air-conditioned rooms with free Wi-Fi. The hotel has 2 terraces with panoramic views of the city. Rooms are soundproofed and feature a classic decor. Each one has flat-screen satellite TV, a safe, minibar, ironing facilities and a private bathroom. Atlantico Hotel has an elegant cafe-bar and a daily buffet breakfast. In the area you will find a wide range of shops and dining options. Chueca District is 500 metres away and has a lively nightlife. Staff at the 24-hour reception can offer tourist information, and luggage storage is available.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Business Center with Internet Access
Conference facilities
Rooftop terrace
Baggage storage
24-hour front desk
Dry cleaning
Wifi
Breakfast available
Breakfast buffet
Rooftop bar
Meeting rooms
Concierge
Non-smoking hotel
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
751Restaurantswithin 0.3 miles
214Attractionswithin 0.3 miles
Contact
Gran Via 38, 28013 Madrid Spain
Name/address in local language
Getting there
CallaoMadrid Metro2 min
Gran VíaMadrid Metro4 min
Rental CarsSee rental cars from $13/day
3,799Reviews88Q+A100Room tips
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Popular mentions
We loved our stay at the Atlantico! Right on Gran Via, and the close to the subway so you can get to everything easily! We had a small balcony and it was wonderful to see the street performers! Fabulous shuttered windows that block out all sunlight so you can definitely sleep in if you like, but definitely get up at least once to enjoy the breakfast offerings! The staff was wonderful and we had sangria and olives on the balcony almost every night. There is also shopping all along the Grand via if you need anything, or just like to shop! We will be back!
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Date of stay: July 2019Trip type: Traveled as a couple
2 Helpful votes
Helpful
I choose Hotel Atlantico for its prime location and 4 star status. That said it was disappointing and I will not be going back. It is located on the main super touristy strip of Calle Gran Via which lacks any neighborhood charm. Centrally located but next to an H&M and Burger King. Ease of location is one thing but the area just wasn’t great to stay in unless you want to go to big mass chain stores. Area also lacked good restaurants. The staff was very lackluster- the front desk is run 24/7 by older men who were not friendly what so ever. I stayed 3 nights and 4 days during that whole time the wifi would not work. It showed full bars but would not actually work, extremely slow, nothing streaming would work etc. I asked the front desk twice and they told me it was my phone however I could not get it to work on multiple devices. They were dismissive when I brought it up. The room was very clean and the mattresses were very hard (which I personally like). The room however was dated- there were two wall unit hairdryers that barely worked. Not many channels and only local ones- not one channel was in English and no option to purchase movies, etc. There was no complimentary water, no hot water available and no coffee set up. There was no prices for drinks in mini bar or bottle opener for beers. The room was very basic and lackluster. My room was an interior one with a window facing a wall and had little natural light, very dark. What I disliked most was that as a solo female traveler there was no chain or safety lock in the room. Twice maids came barging in room before 9 am while I was still in bed. My fault for not putting the do not disturb sign up but I thought that they would not come early. I didn’t like how anyone with an key could come in my room at any time. Also my window opener onto a landing that could be very easily accessed by any other rooms also with windows on the landing. I did not feel safe. Anyone could have walked off Gran Via and gone up to to rooms. A key card is not required for elevator and no one checks who comes into the hotel. I saw glowing reviews on this place by people saying it should be a 5 star hotel.... those people have never stayed at a 5 star property then. This was 3 star AT BEST. The only thing I can say positive was it was clean. …
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Date of stay: January 2020Trip type: Traveled solo
1 Helpful vote
Helpful
Response from evavgarcia, Assistant Director at Hotel Atlántico
Responded Jan 24, 2020
Dear 665alyp, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are very surprised to hear that you found our staff lackluster, our location bad -we are in the hearth of the city-, room dated -it has been recently renovated with the new equipment-; the general feedback about all this subjets, in general is very positive. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Eva Garcia Assistant Director
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Very good hotel at the center of gran via street, feels like 5 stars. I lost my iPhone in a store near the hotel. The lady in reception agreed to make an international call and talked with a woman who found my iPhone, thanks to her patient the problem was solved - happy ending! Muchísimas gracias !!!
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Date of stay: January 2020Trip type: Traveled with friends
1 Helpful vote
Helpful
Response from evavgarcia, Assistant Director at Hotel Atlántico
Responded Jan 17, 2020
Dear BatelC. Many thanks for your comments regarding the hotel and location. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with Vernadette. She was delighted to read your comment as she does really go out of her way to help all our guests. We are very happy to hear that finally you found your IPhone. I sincerely hope we will be able to welcome you back to Hotel Atlantico again soon. Kindest regards, Eva Garcia Assistant Director
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Lovely hotel in the city center. This beautiful building is very close (within 10-15 min walking) to most of the main sites. Rooms are spacious and they are very clean!! Bathroom was also large with double sink- also very clean! Our bonus was that we were able to check into our rooms upon arrival after a cross Atlantic red-eye flight!! Only downsides were no view from our room (superior) and very thin walls that you can hear your neighbors next door or upstairs. The breakfast buffet is plentiful (with hot and cold options) and reasonably priced. The rooftop terrace and bar are gorgeous with great views. Overall it was a comfortable, well-situated hotel to stay over the holidays!!
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Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
Helpful
Response from evavgarcia, Assistant Director at Hotel Atlántico
Responded Dec 27, 2019
Dear Shetravells5. We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlántico and we are very happy that overall you have enjoyed your stay with us. We are very happy to read you enjoyed our hotel and location, as well as the terrace. Thank you also for your nice comments about the cleanliness, room and breakfast. We deeply apologize that you would not like the views. Next time ask on request exterior views. We will try to do our best. We also apologize if you had problems with the interior noises of the hotel. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva García Assistant Director
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We just came back from a trip here to see the Christmas lights in Madrid. This hotel was very well located and had the BEST towels I have had at a hotel in a long time. Add in great water pressure and you are assured a great rinse the minute you land after a long plane ride. The bed was the usual European fare but the pillows were nice. Rooftop bar was very nice, even on a December evening. Overall I would highly recommend this hotel
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Date of stay: December 2019Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from evavgarcia, Assistant Director at Hotel Atlántico
Responded Dec 12, 2019
Dear michalmm. Thank you for taking the time to write a review about your stay at Hotel Atlántico and for your recommendation. We are very glad to hear such a nice words about our location, towels, shower and comfort of the pillows. We are also happy the hear you enjoyed our rooftop bar. It will be a real pleasure for us to host you in our hotel again. With kind regards Eva García Assistant Director
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PRICE RANGE
$91 - $255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel atlantico gran via madrid, hotel atlantico madrid centro, atlantico hotel
LOCATION
SpainCommunity of MadridMadridMalasaña / Gran Via / Centro / Universidad
NUMBER OF ROOMS
109
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Claim Your Listing Frequently Asked Questions about Hotel Atlántico
Which popular attractions are close to Hotel Atlántico?
Nearby attractions include Gran Via (0.2 miles), Fox In A Box Madrid (0.2 miles), and Civitatis (0.2 miles).
What are some of the property amenities at Hotel Atlántico?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a lounge.
Which room amenities are available at Hotel Atlántico?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Atlántico?
Guests can enjoy a rooftop bar, a lounge, and breakfast during their stay.
What are some restaurants close to Hotel Atlántico?
Conveniently located restaurants include SteakBurger 55, Oven Mozzarella Bar, and Steakburger Arenal.
Is Hotel Atlántico located near the city center?
Yes, it is 0.4 miles away from the center of Madrid.
Are any cleaning services offered at Hotel Atlántico?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Atlántico offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Hotel Atlántico?
Many travelers enjoy visiting Royal Palace of Madrid (0.5 miles), Plaza Mayor (0.4 miles), and Museo Cerralbo (0.6 miles).
Is Hotel Atlántico accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.