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Cason del Tormes

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608 Reviews from our TripAdvisor Community

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Showing 190: English reviews
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Budapest
Reviewed 1 week ago

Room was clean, not any pőroblem with it. The personal was frendly and always ready to answer my questions. Breakfast was very good. Only one thing to remark: there is a lamp on the street wich disturbed us a little bit by night. There is no curtain in the middle of the window.

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Helpful?
Thank László T
ANTONIO R, Director General at Cason del Tormes, responded to this review

Dear Client: We are taking this opportunity to thank you for the comments and suggestions you have sent us after your recent stay. We look forward to having you again in the near future. Many thanks and best regards. Antonio Rodriguez. Manager

Amsterdam, The Netherlands
Reviewed 2 weeks ago

I really liked my stay in Cason del Tormes. This hotel gave me a Spanish feeling and the people working in the hotel are very friendly and helpful. It is in the centre but in a quiet street. I would like to stay here the next time I'm in Madrid!

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Thank elisabethd931
ANTONIO R, Director General at Cason del Tormes, responded to this review

Dear client: We thank you very much for the description of your experience in our hotel. Your feedback about location, cleanliness, room and treatment is the best incentive, not only for the management, but also for the hotel staff. Our most important purpose is to make of your stay an unforgettable experience. We hope to welcome you again in your...

A TripAdvisor Member
Level Contributor
7 reviews
4 hotel reviews
2 helpful votes
Reviewed 3 weeks ago via mobile

Stayed at this hotel couple of times and it's best place to stay as it's centrally located and also very nice hospitality. Room was very good and staff very friendly. Walking distance from hotel you can find many nice restaurant and bar.

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ANTONIO R, Gerente at Cason del Tormes, responded to this review

Dear Client: We are taking this opportunity to thank you for the comments and suggestions you have sent us after your recent stay. We look forward to having you again in the near future. Many thanks and best regards. Antonio Rodriguez. Manager

Redding, California
Reviewed January 10, 2017 via mobile

You can't beat the location, right off the Gran Via and fairly near public transportation. However there is massive construction going on across the way and if you get a room facing it, it will be noisy. We initially got room 303 and it was noisy, the bed was uncomfortable, the room very dated and it smelled like smoke. As...

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Thank Sandradot
ANTONIO R, Director General at Cason del Tormes, responded to this review

Dear client: Thank you very much for your visit. Antonio Rodríguez. Manager.

Bristol, United Kingdom
Reviewed November 29, 2016

Best location, very central, close to everything and very friendly and helpful staff, clean room and bathroom and very comfortable bed and accessories, I would recommend this to everyone I did not try the food as i was eating outside all the time, so no comment on therestaurant

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ANTONIO R, Director General at Cason del Tormes, responded to this review

Dear client: Thank you for your comments. It is very important for us to know the opinion of our clients, mainly when the experience has been so positive. We hope to see you again in your next visit to Madrid. Kind regards. Antonio Rodriguez. Manager

Reviewed October 31, 2016 via mobile

A very central location only 10 minutes from Royal Palace and Cathedral. Grand Via 5 minutes away. All you need in a city break hotel - clean, good hot shower and helpful staff. Bathroom was a real plus due to the excellent lighting. Most hotels have dreadful lighting in bathrooms. Recommended.

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Thank Pat P
AntonioRh13, Director General at Cason del Tormes, responded to this review

Dear client: We thank you very much for the description of your experience in our hotel. Your feedback about location, cleanliness, room and treatment is the best incentive, not only for the management, but also for the hotel staff. Our most important purpose is to make of your stay an unforgettable experience. We hope to welcome you again in your...

Gold Coast, Australia
Reviewed October 1, 2016

Great location, an easy walk to metro at Plaza Espana, Gran Via, Royal Palace and Cathedral. Rooms are spacious and bed comfortable. Large bathroom. Everywhere is clean and well presented. Decent breakfast, Nespresso coffee machine. Staff were extremely friendly and helpful.

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Helpful?
Thank Leonek
AntonioRh13, Director General at Cason del Tormes, responded to this review

Dear client: Thank you for your comments. It is very important for us to know the opinion of our clients, mainly when the experience has been so positive. We hope to see you again in your next visit to Madrid. Kind regards. Antonio Rodriguez. Manager

Palm Coast, Florida
Reviewed September 27, 2016 via mobile

Feels old and decaying. It was nice at some point in time, but it's in dire need of tlc and updating. The staff at the reception desk is kind. The location is central and close to many tourist attractions.

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2Thank Isabel S
AntonioRh13, Director General at Cason del Tormes, responded to this review

Dear Client: We are taking this opportunity to thank you for the comments and suggestions you have sent us after your recent stay. We look forward to having you again in the near future. Many thanks and best regards. Antonio Rodriguez. Manager

Aguilas spain
Reviewed September 25, 2016

This is a gem of a hotel. The rooms are spacious with everything you need. Great shower massive bathroom, we had a walk-in wardrobe. Pity there is no tea coffee making facilities that's the only thing that lets it down

Review collected in partnership with this hotel
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Thank Sheila W
AntonioRh13, Director General at Cason del Tormes, responded to this review

Dear client: Thank you for your comments. It is very important for us to know the opinion of our clients, mainly when the experience has been so positive. We hope to see you again in your next visit to Madrid. Kind regards. Antonio Rodriguez. Manager

Newton Abbot, United Kingdom
Reviewed September 20, 2016 via mobile

This hotel is very central for the main attractions within Madrid, Nice big rooms and very clean. If you go to the hotel via SavNav don't panic the hotel is in a back street, currently opposite a building project. Ask for a quiet room if you can, not that it was noisy when we stayed. Breakfast is nice and great...

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Thank 190802Charlie
AntonioRh13, Director General at Cason del Tormes, responded to this review

Dear client: We thank you very much for the description of your experience in our hotel. Your feedback about location, cleanliness, room and treatment is the best incentive, not only for the management, but also for the hotel staff. Our most important purpose is to make of your stay an unforgettable experience. We hope to welcome you again in your...

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Cason del Tormes

Address: Calle del Rio 7, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Price Range: $79 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cason del Tormes 3*
Number of rooms: 63
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Also Known As:
Cason Del Tormes Madrid
Hotel Style:
#108 Romantic Hotel in Madrid
#114 Family Hotel in Madrid
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Questions & Answers

Here's what travelers have asked, with answers from Cason del Tormes staff and other travelers.
5 questions
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Questions? Get answers from Cason del Tormes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Clean rooms.. Get ur shampoo as theirs dries hair”
 of 5 bubbles 286nadaa, Sep 14, 2016 | Read review
“rooms on the street side are noisy because of construction. Not sure if rooms in back are quieter.”
 of 5 bubbles MaryBeth41, Jul 18, 2016 | Read review
“No quiet rooms at this time. Construction and garbage collection on one side and all night foot traffic singing and celebrating on the other.”
 of 5 bubbles N4069TNlisal, May 18, 2016 | Read review
“ask for one at the back”
 of 5 bubbles JRTLondon, Apr 18, 2016 | Read review
“rooms in back are away from echoing job site noise”
 of 5 bubbles andreaf926, Mar 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question