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Cason del Tormes

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549 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Michigan
Level Contributor
4 reviews
4 of 5 stars Reviewed July 18, 2016

The hotel was nice and in a great location. The only problem was the construction noise which made it difficult to siesta after our long overnight flight. Perhaps a room on the back side of the hotel would be better.

Helpful?
Thank MaryBeth41
AntonioRh13, Gerente at Cason del Tormes, responded to this review

Dear client: Thanks for staying with us. We work hard to make our guests happy. We appreciate your feedback. Kind regards. Antonio Rodriguez. General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 10, 2016 via mobile

I stayed in for 2 nights! Clean massive room, nicely decorated, helpful friendly staff and perfect location in central Madrid! Breakfast was diverse and delicious, and the bar selection pretty good and well priced! I would have rated it 5 stars, but room was pretty noisy due to the building site across the street and the proximity to Plaza de... More 

Helpful?
Thank Ana S
AntonioRh13, Gerente at Cason del Tormes, responded to this review

Dear client: Thank you very much for your comments about the cleanliness, breakfast and mainly about the attentions and kindness of our staff during your stay. It is very important for us to know our client's opinion, and of course we thank very much for your feedback. Hopefully you'll visit us again. Sincerely. Antonio Rodriguez. Manager. More 

London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 10, 2016

First of all can I say that this hotel was clean, central and the staff were very friendly but, and it's s big but, there are major building works directly opposite the hotel. When we arrived we were aware of it but thought we could put up with it, but it was constant and the noise just cut through us.... More 

Helpful?
Thank Ned M
AntonioRh13, Gerente at Cason del Tormes, responded to this review

Dear Client: We are taking this opportunity to thank you for the comments and suggestions you have sent us after your recent stay. We look forward to having you again in the near future. Many thanks and best regards. Antonio Rodriguez. Manager More 

Washington DC, District of Columbia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 22, 2016

My husband and I stayed at this hotel for two nights in May. The room and bathroom were clean. The staff were very friendly and helpful. The hotel is in a great location, right by a metro station, and lots of restaurants and tourist attractions are within walking distance. I would recommend this hotel to anyone visiting Madrid.

Helpful?
Thank Poorni A
AntonioRh13, Gerente at Cason del Tormes, responded to this review

Dear client: We thank you very much for the description of your experience in our hotel. Your feedback about location, cleanliness, room and treatment is the best incentive, not only for the management, but also for the hotel staff. Our most important purpose is to make of your stay an unforgettable experience. We hope to welcome you again in your... More 

Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 21, 2016

Firstly, the hotel is quite good and clean, complaint is not for the hotel. I reserve this hotel by the hotel group AccorpIus website as I am the member. I would like to complaint the website and service of Accorplus Advantage, I reserve this hotel from 15/6-18/6 two rooms. Before departure, I find that this hotel locate on Accor website's... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 551chunkitw
AntonioRh13, Gerente at Cason del Tormes, responded to this review

Dear client: Thanks for staying with us. We work hard to make our guests happy. We appreciate your feedback. Kind regards. Antonio Rodriguez. General Manager More 

Vicksburg, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 18, 2016

The hotel is older but obviously has been a bit of a grand old Dame. Everything is dated but superbly clean. Staff is polished and helpful and the breakfast - though 9.50 Euros - was delicious and copious. The hotel is difficult for taxi service given all the construction...we had to get out at a corner and walk the rest... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Lisa L
AntonioRh13, Gerente at Cason del Tormes, responded to this review

Dear client: Thanks for staying with us. We work hard to make our guests happy. We appreciate your feedback. Kind regards. Antonio Rodriguez. General Manager More 

Mechelen, Belgium
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 10, 2016

This hotel is just 100 ms away from the plaza de España, which means within walking distance from tourist places like Callao, Puerta del Sol or Plaza mayor. It's located in a side street, which means it's very quiet; the only disturbance at this moment are construction works in front of the hotel, but workers only start at around 7.15... More 

Helpful?
Thank LudoGeerts
AntonioRh13, Gerente at Cason del Tormes, responded to this review

Dear Client: We are taking this opportunity to thank you for the comments and suggestions you have sent us after your recent stay. We look forward to having you again in the near future. Many thanks and best regards. Antonio Rodriguez. Manager More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 27, 2016 via mobile

Modest hotel in good location. Few minutes walk from metro. Quite close to the main attractions of the Madrid. Very safety neighbourhood. A little bit noisy (spring 2016) due to development opposite to the hotel but it will last no longer than till Autumn. Friendly staff.

Helpful?
Thank Pinchadiscos
AntonioRh13, Gerente at Cason del Tormes, responded to this review

Dear Sir: We are taking this opportunity to thank you for the comments and suggestions you have sent us after your recent stay. We look forward to having you again in the near future. Many thanks and best regards. Antonio Rodriguez. Manager More 

Level Contributor
3 reviews
3 of 5 stars Reviewed April 24, 2016 via mobile

The best thing about this hotel was the location, no doubt. It is located at a walk distance from all the interesting venues and the main squares in Madrid. It is next to Plaza de Espana and a barely 5 minutes walk from the royal palace. The room itself was clean and cosy, the shower was okay. The staff was... More 

Helpful?
Thank Chen M
AntonioRh13, Gerente at Cason del Tormes, responded to this review

Dear client: We thank you very much for the description of your experience in our hotel. Your feedback about location, cleanliness, room and treatment is the best incentive, not only for the management, but also for the hotel staff. Our most important purpose is to make of your stay an unforgettable experience. We hope to welcome you again in your... More 

London
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 18, 2016

Just returned from a short break and stayed at this hotel. Whilst being on a side street it is very central to the main attractions. The hotel itself is traditional with caring and thoughtful staff. The hotel is very clean. We didn't have the breakfast here so can't comment on that. Would come back to stay. The only downside is... More 

Helpful?
Thank JRTLondon
AntonioRh13, Gerente at Cason del Tormes, responded to this review

Dear client: Thank you for your comments. It is very important for us to know the opinion of our clients, mainly when the experience has been so positive. We hope to see you again in your next visit to Madrid. Kind regards. Antonio Rodriguez. Manager More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge

Additional Information about Cason del Tormes

Address: Calle del Rio 7, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Price Range: $66 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cason del Tormes 3*
Number of rooms: 63
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Also Known As:
Cason Del Tormes Madrid
Hotel Style:
#109 Romantic Hotel in Madrid
#114 Family Hotel in Madrid
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