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Apartments Arenal

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296 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Dublin, Ireland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had to give this place five stars as it really deserves it! We got a large two bedroom apartment which came with two bathrooms. It is clean and modern with nice fitting/finishings. Love the rainfall shower!! And the beds are really comfortable. I included a photo of the view from our balcony. The staff are extremely friendly! One girl... More 

Helpful?
Thank johnoc21
Abbotsford, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The apartment was a decent size and furnished comfortably. We found the check in process extremely slow and staff seemed very unorganized. We had to wait a very long time to check in and then we had to come back at check in time, only to wait some more to have someone take us to the apartment. We were not... More 

Helpful?
Thank carrieyricky
Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Great location and clean enough room - except for the mouse that was inside the fold out couch/bed. He escaped and luckily we didn't see him again. Check in for keys was difficult to find late at night and we weren't provided with many instructions other than to leave the key on the table when we left. Lift was broken... More 

Helpful?
1 Thank 4Trip16
San Juan, Puerto Rico
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 23, 2016 via mobile

Great location, great price for a room in the heart of Madrid. Room big and comfortable enough for a familiy of 4. Opportunities: At booking there was no warning that they were under construction. Came out with dust allergy. Lobby extremely dusty because they are adding elevator and construction tools were all over the floor. Only one little soap and... More 

Helpful?
2 Thank Ingrid R
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2016

Great location and clean place. A very good price to value ratio. A little less noise would be optimal. Super close to the "Sol" metro station and from "La Latina" neighborhood. It is possible to walk to most of downtown and get everywhere using the metro.

Helpful?
1 Thank Rodolfo O
Iasi
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 15, 2016

Nice personal. Because it was our marriage aniversary, they wait for us with a bottle of vine and a box of candies. Touching! Location (nearby Plaza del Sol), cleanliness and kitchen anenities. Good shampoo and shower gel.

Helpful?
1 Thank SilviuIasi_Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 15, 2016

I was obliged to leave the apartments because they don't accept Amex cards, because the complex is under construction and at the narrow entrance was people working with electrical tools under a white dusty cloud. Also there was not elevator, and they assigned me a fourth floor, just image the real troubles to get there, and with your luggage. DEFINITELY... More 

Helpful?
1 Thank Juan Jose T

Travelers are raving about these Madrid hotels

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 8, 2016 via mobile

I visited Madrid with my mom, brother and boyfriend for summer vacation and stayed with Arenal apartments for 2 nights. We booked a one bedroom Deluxe apartment for 4. The apartment looked just like the pictures, with one bdrm and three twin beds (two connected), and a two twin pull out couch. There was a small kitchen with essentials, a... More 

Helpful?
Thank Tiffany W
Kiev, Ukraine
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 30, 2016

The location is great - in the middle of the city! 2 min to Plaza Mayor and 5 min to Puerta del Sol. The accomodation was clean and enough for staying for a while. As a present one bottle of wine was granted. All staff speaks English.The quality of bed is very good (that important for people with back's problem).... More 

Helpful?
Thank vtaran
staffrecepcion, Director de Relaciones con Clientes at Apartments Arenal, responded to this review

Dear Client, Thank you for your time and consideration to leave us a review of your stay at our apartments. We are extremely happy that you enjoyed your stay and our facilities. We work to make sure that our clients can enjoy the best of the city center while in comfort. We would be happy to have you back in... More 

Porto, Portugal
1 review
4 of 5 stars Reviewed April 23, 2016 via mobile

The location of the apartaments is amazing, right on the heart of Madrid! Kitchens fully equiped and good size rooms! It can be a bit noisy during the night but its a downside of being in the city centre.

Helpful?
Thank Joana L
staffrecepcion, Director de Relaciones con Clientes at Apartments Arenal, responded to this review

Dear Joana, Thank you for taking the time to review our apartments. We are glad to hear that our location was of your liking, and you understand that being in the city centre always has it's downside. Nevertheless we will work to try to improve our windows system to try to block the noise from the streets. We hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Located 80 metres from Madrid's Puerta del Sol Square and Metro Station, Apartments Arenal are set on a charming pedestrian street. These bright apartments, studios and rooms are equipped with free Wi-Fi.All accommodation at the Arenal is modern and air conditioned, with parquet floors and soundproofed windows. Seating areas come with a flat-screen TV. Apartments and studios also feature either a kitchen or kitchenette with an oven, electric hob and microwave.The Arenal complex has a tour desk, where staff can provide information about what to do in Madrid. Calle Mayor, 50 metres from the Arenal Apartments, has many shops, restaurants and bars.The apartments are less than 700 metres from Madrid’s Royal Palace and Plaza Mayor Square. Sights such as the Prado Museum and Retiro Park can be reached in 10 minutes by Metro. ... more   less 

Additional Information about Apartments Arenal

Address: C/ Bordadores 9, Bajo F, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $50 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Apartments Arenal 3.5*
Number of rooms: 20
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