We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Novotel Madrid Puente de la Paz

Show Prices
#173 of 447 Hotels in Madrid
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Madrid Puente de la Paz
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

1,437 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 403: English reviews
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Staff very nice but breakfast very busy and pool lifeguard both rude and unapologetic. Not what I expect as a regular Novotel customer given their attention to detail. Room was well presented and had everything we needed.

Review collected in partnership with Novotel Hotels

Helpful?
Thank Anthony C
Hamilton NZ
Level Contributor
109 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here with a group. Great location very close to the subway. Rooms very spacious , clean and comfortable . Breakfast selection was great as well as the staff. Very friendly and helpful :) well recommend a stay here! The bed is sooo comfortable!

Helpful?
Thank Sophiiem91
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Everything you need from a city hotel. Pool. WiFi. Bus stop by front door. Restaurant and bar. Xbox area. Kids indoor play area. Clean tidy rooms. Staff are brilliant and helpful. Fairly quiet. Pokestop on front door step! Only thing I would say is they need more sunbeds. Counted 22 and they are always taken. Would definately recommended for a... More 

Helpful?
Thank qtsam17
Cardiff, Wales
Level Contributor
98 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

It is off the beaten track, but it's not really an issue. There is a bus and metro really close to the hotel that takes you into town. We took a taxi every day for ease and it costs between 8 and 16 euros depending of course where you wish to go. We had three nights and the rooms were... More 

Helpful?
Thank Colinconnor
Bournemouth, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We visited during August and the hotel was fine for a few days, but wouldn't recommend staying any longer. The rooms are fairly small, and the air con is pretty weak, however they're clean and fairly modern. It's a little outside town, but we found it really easy to order taxis to wear we want to go - the staff... More 

Helpful?
Thank kellyluisa
Bracknell, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

arrived at the hotel an checked in as normal. No mention was made of the problem with the lifts. There was only 1 working and a queue of people. After waiting 10 minutes I was forced to use the stairs. I was on the 8th floor, the temp was above 30C and I had luggage!

Review collected in partnership with Accorhotels.com

Helpful?
Thank jerdeb
Baza, Spain
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here a for a couple nights in July. The staff were friendly, the location was good for our needs (tourist visit to Madrid centre). We parked on the street just outside the hotel, but the hotel also offered plenty of parking at a reasonable rate. Breakfast was reasonable but nothing special. One of the hotel lifts was broken,... More 

Helpful?
Thank mattlovell
Adelaide, Australia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Only stayed for one night, the hotel was nice and modern no complaints. Clean bathroom and comfortable big beds. The buffet breakfast offered great food with cereal, fruits, toast, bacon and eggs and a coffee machine (nice eating area). Located a bit out from city centre.

Helpful?
Thank Elle T
Galway, Ireland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

In Short the Aircon does not work properly The wifi is throttled to less than than 1mb per user (Checked @ 5 AM and still slow), So basic streaming is not possible, The 2 Xboxes in Reception do not work Only 1 Elevator works and has issues itself as it resets during use. Chaos at breakfast , Raised issue with... More 

Helpful?
Thank IrishDec
ipf20152015, Departamento de Calidad at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, I am sorry that your global experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem with the elevator and prevent future occurrence, but we are waiting one piece from outside of Spain. We have a kiosko bar inside the... More 

Derbyshire
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here once before and was not convinced, but had a course schedule in the hotel and (given July temp in Madrid) thought the sensible option was to stay. Good: 1. Staff all very friendly 2. Reasonable room size Bad: 1. Only on working lift/elevator for 8 (I think) floors 2. Food - some VERY strange lunchtime menus 3. Worst... More 

Helpful?
Thank ScottPearson
ipf20152015, Departamento de Calidad at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, It is highly appreciated to hear so nice comments about our staff. I am sorry that your global experience did not meet your expectations; please allow me to express my sincere apologies. Please rest assured that we are taking the appropriate measures to address the problem with the elevator service mentioned by you and prevent future occurrence. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

250 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (200)
Viewed
View from Room (14)
Viewed
Bathroom (9)
Viewed
Room/Suite (25)
Viewed
Hotel & Grounds (28)
Viewed
Dining (27)
Viewed
Family/Play Areas (9)
Viewed
Pool/Beach Area (9)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (78)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (50)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (11)
Viewed
View from Room (1)
Viewed
Dining (5)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Madrid hotels
Airport / Barajas
Novotel Madrid Campo de las Naciones
Novotel Madrid Sanchinarro
#220 of 447 in Madrid
4.0 of 5 stars 470 reviews
Barrio de Salamanca
Novotel Madrid Center
Novotel Madrid Center
#129 of 447 in Madrid
4.0 of 5 stars 350 reviews
Show Prices
Show Prices
Show Prices
NH Madrid Ventas
#121 of 447 in Madrid
4.0 of 5 stars 267 reviews
Maydrit Hotel
#58 of 447 in Madrid
4.5 of 5 stars 1,095 reviews
Hotel Nuevo Boston
#81 of 447 in Madrid
4.0 of 5 stars 1,205 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Madrid Puente de la Paz is located in the heart of one of the major residential and business areas of the vibrant city of Madrid. 10 minutes from the airport and the Juan Carlos I exhibition grounds, this 4 star hotel is ideal for weekend escapes or holidays in Madrid. The hotel features 240 rooms, an outdoor swimming pool, a restaurant, a bar, six meeting rooms and parking. Ideal for families. ... more   less 

Additional Information about Novotel Madrid Puente de la Paz

Address: Calle Albacete 1 | Esquina avenida de badajoz, 28027 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range: $69 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Madrid Puente de la Paz 4*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Hotwire, Odigeo, Travelocity, ACCOR, Agoda and HotelTravel.com so you can book your Novotel Madrid Puente de la Paz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Madrid Puente De La Paz Hotel Madrid
Madrid Novotel
Hotel Style:
#20 Green Hotel in Madrid
#103 Business Hotel in Madrid
#108 Family Hotel in Madrid
#115 Luxury Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay