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H10 Puerta de Alcala

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H10 Puerta de Alcala
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89 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Essex, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 26, 2016

We have just spent a very nice 3night break at the H10 hotel. There are renovations going on but didn't really affect our stay. We were given a recently refurbished room with a lovely view of the city on the 6th floor. Very clean and comfortable bed nice bed linen and towels. My only complaint really is that they had... More 

Helpful?
Thank Lindagra
PuertaDeAlcala L, La Dirección at H10 Puerta de Alcala, responded to this review
Google Translation

Gracias por dejarnos tu comentario, nos alegra que hayas pasado unos bonitos días en Madrid. Sentimos que la cafetería no... More 

Seregno
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 12, 2016

Our stay in this hotel was excellent, despite they are now carrying out repairs in several areas of the hotel. Very clean room, excellent service and kind personnel. Even tough the hotel is in a central area, near the Retiro Park and very convenient to go downtown (a subway station is 200 metres from the hotel), the room was quiet.... More 

Helpful?
1 Thank Amira75
PuertaDeAlcala L, La Dirección at H10 Puerta de Alcala, responded to this review

Thanks for your opinion! Everyday we work with great dedication, focused in our clients’ satisfaction and know that we have achieved it pleases us so much. We hope to see you soon and to make again your next visit a pleasant experience. Regards. The Management. More 

Cannock
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 15, 2016

My wife and I recently spent a week at the H10. It had an excellent location near Retiro Park and was very convenient for the metro and for seeing the main sights of Madrid. Our room was comfortable, clean and well maintained. Also, the room was quiet despite being on the first floor and overlooking a busy road. Breakfast was... More 

Helpful?
3 Thank RamblinBoyCannock
PuertaDeAlcala L, The Management at H10 Puerta de Alcala, responded to this review

First of all, we appreciate your comment, we value and consider every single opinion. We regret that the renovation of the hotel has affected your stay. These changes are a breakthrough for the hotel that will be offering in the recent future improved services and facilities that will turn the stays of our guests into a superior experience. A fully... More 

Lisbon, Portugal
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 1, 2016

The hotel was making several internal repairs and for this reason, my experience wasn't the best. However, the room was quite average and I wouldn't recomend the breakfast. The front desk wasn0t very friendly and he didn't provide me a late check out. I request just one additional hour. The location is very good and has several good restaurants near... More 

Helpful?
Thank Cláudio B
Barcelona, Spain
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 28, 2016

Very well located, perfect for a walk to Retiro Park, see the Puerta de Alcala, Plaza de Cibeles, go to: the Prado Museum, the Royal Botanic Gardens, the Puerta del Sol or Gran Vía, among other places. Breakfast is correct.

Helpful?
Thank Cristian A
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 3, 2016

very clean big rooms good service good free wifi (sometimes its slow) paid breakfast modern hotel near to the parks and the center area of Madrid (you can reach any where by short walk) near to the sub metro short car travel to the train station the stuff speaking English very well (this was a problem in Madrid ) good... More 

Helpful?
Thank Ronny A
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 25, 2016 via mobile

Don't expect a lot here. Very basic rooms and zero service. AC was broken at 35C outside and didn't get fixed over days. Upon checkout, the service shrugs shoulders, "ah well". Nobody here cares. Get an Airbnb instead, which will run at half he cost.

Helpful?
Thank amirzaee
Kennesaw, Georgia
Level Contributor
146 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed June 15, 2016

Stayed here with my wife while on business. This is a great place to stay. Located near parks, GREAT food, the subway and shopping. This place is almost perfect. The staff was friendly and helpful, the rooms were great and the beds comfortable. Loved the place and would stay here again.

Helpful?
1 Thank Perry L
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 4, 2016 via mobile

Our short stay in Madrid was made a lot more pleasurable after booking this hotel. Just what we needed as a base. Clean, stylish, modern room with efficient quick check in. We had a room facing the road which did not cause any problems with noise. We liked it so much we will look for other hotels in the chain... More 

Helpful?
1 Thank Neil M
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 4, 2016 via mobile

I stayed in the hotel for 3 nights while I was in Madrid for business. Great location, quick walk to Retiro Park and accessible by subway too. Disappointing fare at the hotel restaurant though on my first night, was fed a raw burger but they fixed it. Also a mixup with my bfast (included but kept on telling me it... More 

Helpful?
Thank Mbali T
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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
​The H10 Puerta de Alcala is located in Salamanca district, the city’s financial hub, and close from the most select boutiques. The hotel has 146 elegant rooms, a restaurant, a bar and 5 meeting rooms. ... more   less 

Additional Information about H10 Puerta de Alcala

Address: Alcala, 66, 28009 Madrid, Spain (Formerly NH Puerta de Alcala)
Location: Spain > Community of Madrid > Madrid > Barrio de Salamanca , Retiro
Price Range: $103 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Puerta de Alcala 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Nh Alcala Madrid
Nh Alcala Hotel Madrid
Hotel Style:
#78 Family Hotel in Madrid
#131 Business Hotel in Madrid
#153 Luxury Hotel in Madrid
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Questions & Answers

Here's what travelers have asked, with answers from H10 Puerta de Alcala staff and other travelers.
4 questions
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Questions? Get answers from H10 Puerta de Alcala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“best views”
 of 5 bubbles cristiana122, Jul 28, 2016 | Read review
“ask for room with street view”
 of 5 bubbles RonnyA297, Jul 3, 2016 | Read review
“Request higher floors not facing the patio”
 of 5 bubbles lolam692, Apr 10, 2016 | Read review
3 of 3
Questions? Get answers from hotel staff and past guests. Ask a question
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