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Courtyard Madrid Princesa

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Courtyard Madrid Princesa
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1,438 Reviews from our TripAdvisor Community

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Showing 672: English reviews
Rome, Italy
Level Contributor
426 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed yesterday NEW

Stayed at this hotel and found it a bit dated, in need of an overhaul. Location is very good. Beds are comfortable and service, as it goes, also good. Gym was very crowded as it is also open to non patrons, however had a lot of equipment. Breakfast was normal, with a wide enough choice of food. I paid a... More 

Helpful?
Thank PinedaP
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW via mobile

Some of the reviews for this hotel are very poor so we were expecting the worst. However it was ideal for a budget hotel. The receptionist welcomed us and offered a choice of rooms. She recommended the 14th floor and we certainly weren't troubled with noise from the street! The room was large, very clean and the bed was comfortable.... More 

Helpful?
Thank Geraldine W
Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 days ago NEW via mobile

You can reach the hotel from airport by metro (you will change the line only once) The hotel is approx 200m from the nearest metro station & next to Starbucks If you love burgers you must try goiko grill which is also walking distance from the hotel You can reach the city center easily by metro or taxi The room... More 

Helpful?
Thank Ata E
New York City, New York
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 days ago NEW

Stayed two nights on business. Pluses, location is very central, rates ae very reasonable, bed v comfortable and room huge. Negatives: breakfast doesnt start til 7, local teenagers seem to love to party til,5 am right outside the hotel- bring earplugs, shower leaked so v little water pressure, staff ranged from ok to surly, whle place seemed in need of... More 

Helpful?
Thank gilesnorman
Edinburgh, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

My friends and I stayed at this hotel for 2 nights on a weekend getaway and I must admit I was pleasantly surprised after reading some of the bad reviews! The hotel is a good location, clean and the staff were very friendly and helpful. Our room was large, clean and comfortable. Didn't eat at the hotel so can't comment... More 

Helpful?
Thank StephanieLee20
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

This is quiet simply the worst hotel I ever stayed at. Staff were so rude and had no understanding of the very basics of hospitality! My experience was so awful that it led myself to check out a day early. After making a official complaint the hotel refused to refund my card for the night I did not stay!!!!

Helpful?
1 Thank Edward P
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear Edward P, We are very sorry you did not enjoy your experience at the Courtyard Madrid Princesa. We understand your frustration when you found out that the hotel was not able to credit your card back as the reservation was at non refundable rate. While this type of reservation presents an advantage regarding the price, it has also a... More 

Travelers are raving about these Madrid hotels

London
Level Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 1 week ago

Long wait before check in. Impolite and rude receptionists. Do not ask for a room with a view on the road. It is very noisy during the weekend. In room 408, the window panel on the RHS doesn't lock at all. The temperature knob is broken and the room is quite cold. The cleaning of the room is done whenever... More 

Helpful?
1 Thank JND1964
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear JND1964, Greetings from the Courtyard Madrid Princesa! Thank you for sharing your experience with us. It seems clear that we have fallen short of your expectations and honestly our own expectations based on your comments here. In order to follow up with your feedback, would you mind send me a private e-mail to comunicacion@hotelprincesa.es. Concerning your disappointment with our... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Just got back from a family vacation, i decided to book a courtyard since i have stayed in a few before The location was great, great neighborhood!! Across the street is El Corte Ingles which has a great supermarket and food court!! Staff was really nice and efficient , greatly appreciated!! Now the Hotel , Lobby is clean the breakfast... More 

Helpful?
3 Thank Tony L
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear Tony L, We would like to thank you for taking the time to review your experience regarding your stay here at the Courtyard Madrid Princesa. While it was a pleasure having you as a guest and your compliments for our staff are really appreciated, we are very sorry to learn that our facilities did not quite meet your expectations.... More 

Tulsa, Oklahoma
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago

The hotel is in a great location next to a subway stop but is a bit rough around the edges. The room was large with a coffee maker. Tub drain was slow - reported and fixed same day so no big deal. Toilet would not fill at times, but that occurred too late in our stay to report since we... More 

Helpful?
1 Thank Marwin K
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Location was perfect for us the hotel is right off the metro so no taxie is required if you are coming from the airport,just get the metro from the airport. hotel was spotless and the room was nice and big,rooms cleaned every day with fresh towls. i did not eat in the hotel as there are loads of nice places... More 

Helpful?
1 Thank Chris L
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear Guest, We are delighted to learn that you had a great stay at the Courtyard Madrid Princesa and that our service and facilities exceeded your expectations. As you pointed out there are many nice places around to have a wonderful meat or just to chill out. We do have English TV channels, please accept our apologies because the TV... More 

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Staying in Malasana

Neighborhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott Madrid Princesa is set in the heart of Madrid's political, commercial, historic and cultural centre. Walking distance from Plaza de Espana, Gran Via, Royal Palace. In Arguelles district next to El Corte Ingles, department store. It offers 423 rooms and suites which are all air conditioned and have an en-suite bathroom, personal desk, smoke detectors and a fire-sprinkler system. It also boasts conference rooms and banquet halls for between 10 and 600 people, as well as a Bistro bar,terrace . Private Fitness Center (indoor swimming pool) for members only, free of charge for hotel guests. ... more   less 

Additional Information about Courtyard Madrid Princesa

Address: Calle de la Princesa 40, 28008 Madrid, Spain (Formerly Hotel Husa Princesa)
Location: Spain > Community of Madrid > Madrid > Malasana
Price Range: $81 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Madrid Princesa 4*
Number of rooms: 423
Reservation Options:
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Also Known As:
Husa Princesa Hotel Madrid
Husa Princesa Madrid
Hotel Style:
#176 Luxury Hotel in Madrid
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Madrid Princesa staff and other travelers.
18 questions
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Questions? Get answers from Courtyard Madrid Princesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid it, it is a waste of money”
 of 5 bubbles JND1964, 1 week ago | Read review
“Make sure you request a refurbished room. We asked but could not have one!”
 of 5 bubbles gordyandsu, 5 weeks ago | Read review
“Higher the better”
 of 5 bubbles Katep15_12, Oct 26, 2016 | Read review
“Rooms at main entrance can be noisy , but sun rises stunning overlooking City .”
 of 5 bubbles 73JohnM, Oct 18, 2016 | Read review
“Ask for a high floor”
 of 5 bubbles A_S_M90, Oct 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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