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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Collection Madrid Eurobuilding
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#61 of 490 in Madrid
Location
4.3
Cleanliness
4.7
Service
4.6
Value
4.2
Travelers' Choice
GreenLeaders Silver level
Centrally located in the heart of Madrid, the NH Collection Madrid Eurobuilding provides the ideal setting for conventions, conferences, business meetings or any other event.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Banquet room
Meeting rooms
Spa
Hammam
Massage
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Sun terrace
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish, German and 1 more
Location
Full view
97Great for walkers
Grade: 97 out of 100
139Restaurantswithin 0.3 miles
19Attractionswithin 0.3 miles
Contact
Padre Damian, 23 Chamartin, 28036 Madrid Spain
Name/address in local language
Getting there
CuzcoMadrid Metro5 min
FuencarralMadrid Metro8 min
Rental CarsSee rental cars from $24/day
2625Reviews42Q+A100Room tips
Reviews
Traveler rating
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This is a very nice hotel. My room on the 13th floor was spotless and the view was excellent. Do try out the gym as it is very well equipped. There is a very good sushi place in the same building as the hotel. A bit outside of the city center but still lots of shopping and eating opportunities in the neighbourhood. Just a short walk from Santiago Bernabéu if you are so inclined. Good bed, good room service. Would be happy to stay here again. Found a cheaper price on Locktrip for 119$ a night and even cheaper with this discount IXSIG code enjoy your stay :)
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Date of stay: June 2022
Location
Cleanliness
Service
Helpful
Response from Pablo González Cuadra, Guest Services / Front Office at NH Collection Madrid Eurobuilding
Responded yesterday
Dear christoffer s, I have to recognize that I could not feel prouder of the Hotel I lead than after reading your comment. Thank you very much for sharing it with us, and thank you so much for being happy to keep coming back. I am very pleased to read that you could appreciate our facilities, we try our best to take care about every detail which can make you feel at home and we are delighted to know that these efforts were successful. I am glad to know that you enjoyed so much our rooms as well as the Metropolitan Gym and of course our human factor. I am looking forward to welcoming you back in the near future,
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I've stayed in this hotel on business for a number of years - and I've been in the hotel a dozen or so times. On my last visit, however, I locked everything in the safe apart from an iPad that needed to be charged while I was having lunch nearby. But someone came into the room between 2:30pm and 4:30pm and stole the iPad. I contacted reception and the Guest Relations desk - and got little help. I showed them that the iPad was still in the building, as I could trace it on my phone. But we could not establish its exact location, as it has many floors. Then at exactly 5pm, the iPad was turned off and disappeared from my tracer. Presumably, at the time someone had finished their shift. I asked the hotel to investigate, as they would know who had access to that room for cleaning etc. They did nothing. So I reported it to the Spanish Police. They have all the details on file at the local station. I post this as a warning. Do pass on details of any similar incidents, as I doubt this was an isolated case.…
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Date of stay: April 2022Trip type: Traveled
Value
Rooms
Service
Helpful
Response from Pablo González Cuadra, Guest Services / Front Office at NH Collection Madrid Eurobuilding
Responded 1 week ago
Dear Arcturusred, Thank you for taking the time in sharing your comments with us. I would like to offer you my sincere apologies for the incident during your stay with us and I would like to explain few thing in regards to your observations. We do not agree with the facts mentioned in your review, since we have no record of this incident, nor the Reception department nor the Guest Relations department as you indicate in your comment. I would appreciate it if you would send us an email with all this information as well as the date of your stay with us. Do not doubt that if we were aware of something like this, we would act on it. It would be a pleasure for us if you reconsider to come back again to our property. We look forward to welcoming you personally during your next stay. Sincerely,
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Located not far from Real Mdrid stadium but far from the city center. Great breakfast, friendly staff. About 500m walk to the nearest metro. Nearby bus station. You need to pay extra for the gym - not very nice!
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Review collected in partnership with NH Hotels
Date of stay: May 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Pablo González Cuadra, Guest Services / Front Office at NH Collection Madrid Eurobuilding
Responded May 18, 2022
Dear 485avis, First of all, I would like to thank you for choosing the NH Collection Eurobuilding during your last stay in Madrid, as well as for taking the time to share your opinion with us. The entire Hotel team has the aim of providing unique experiences to all our guests. So we are very satisfied to know that we have succeed in your case. We want to mention also that the Gym is for free for all of our guests, the extra cost you mention is just for the Spa service. I hope that you will find the opportunity to come back to Madrid, and we are looking forward to welcoming you back again. Best regards,
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+1
Wonderful stay. Rooms are very clean and spacious, the bathroom is actually 2 rooms and also clean. Check in was quick and easy. Fantastic location a few hundred metres from Real Madrid's Stadium, Bernabeu. Good restaurants and bars around. Coffee tea and water provided. Wifi was great. Plenty of powerpoints. Bed and pillows comfortable for a good sleep. The breakfast was outstanding, possibly the best set up and best selection in a hotel I've ever seen. Your eggs are cooked for you on the spot the way you like them. Nice bar, restaurant and cafe. Very friendly and helpful staff everywhere in the hotel. Definitely stay here again.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Pablo González Cuadra, Guest Services / Front Office at NH Collection Madrid Eurobuilding
Responded May 17, 2022
Dear Glen N, I have to recognize that I could not feel prouder of the Hotel I lead than after reading your comment. Thank you very much for sharing it with us, and thank you so much for being happy to keep coming back. I am very pleased to read that you could appreciate our facilities, we try our best to take care about every detail which can make you feel at home and we are delighted to know that these efforts were successful. I am glad to know that you enjoyed so much our sensational breakfast, rooms, gastronomy and the special mention to our human team. I hope that you will find the opportunity to come back to Madrid, and we look forward to welcoming you personally during your next stay,
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What a wonderful hotel. Big rooms, amazing views, and very kind staff. Especially Alban that made world class coffee for breakfast. A short bus or taxi ride from the city centre, but great for working. Highly recommended.
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from Pablo González Cuadra, Guest Services / Front Office at NH Collection Madrid Eurobuilding
Responded Mar 22, 2022
Dear IngvildMo, First of all, I would like to thank you for choosing the NH Collection Eurobuilding during your stay in Madrid, as well as for taking the time to share your opinion with us. The entire Hotel team has the aim of providing unique experiences to all our guests. So we are very satisfied to know that we have succeed in your case. It has been a great pleasure for us to welcome you and we are proud to know that our Hotel reached your expectations and that you could enjoy our room as well as the buffet breakfast with the great company of Alban! As you said, our breakfast is known for a wide variety and quality of the served products, making it one of the most valorated services of the Hotel. I hope that you will find the opportunity to come back to Madrid, and we are looking forward to welcoming you back again. Best regards,
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I would gladly recoment this hotel to my friends and family. Clean, fast, friendly and very comfrontable stay in Madrid. Try to get a room higher up - if possible. Amaizing breakfast, for 6 mornings I had different things to eat. High diversity in choice. Big, bright room with lots of light (my was on 9th floor, W oriented).
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Review collected in partnership with NH Hotels
Date of stay: January 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Pablo González Cuadra, Guest Services / Front Office at NH Collection Madrid Eurobuilding
Responded Jan 26, 2022
Dear VANJA_V2505, Greetings from NH Collection Eurobuilding! First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for. It satisfies us to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege. Until then, please receive our warmest regards.
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I was just leaving the hotel in a rush and there was no time for breakfast, so I ask the attendant to pack something for us to take away. They gave me some packs and I started to get some sandwiches. For my surprise, a woman who was doing the dishes told me to stop because I could not steal the meal and leave. She didn’t gave me time to explain and just run to the attendant to stop me. It was the most rude and disgusting situation I’ve been in a hotel. Is this because I am not and don’t look like eupean citizen? I don’t know! I’ve payed for the most expensive room, where there was free food and drinking for free all the time. Tip: think and ask someone before confronting the hospede, please! I don’t even speak your lenguage, be more polite
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Date of stay: December 2021Trip type: Traveled
Helpful
Response from Pablo González Cuadra, Guest Services / Front Office at NH Collection Madrid Eurobuilding
Responded Dec 29, 2021
Dear Marina C, I would like to offer my sincere apologies for the incident in the breakfast room. It is a very isolated incident and I beg you to forgive this situation which we want to believe was just a misunderstanding from our restaurant team. In the same way, I want to take this opportunity to tell you that the most important thing for us is the human factor. That is why I especially regret that we have not met our goal of offering you the best service as we used to. We are always looking for the excellence and our aim is that you ``feel at home``. You can be fully convinced that I will act appropriately so that situations like this do not happen again. I reiterate my appreciation for your dedication in sharing your perception with all of us and giving us the opportunity to act on it. Hoping that the events that have occurred do not make you lose your trust in NH Collection Eurobuilding. It would be a pleasure for us if you reconsider to give us another opportunity and come back again to our property. I send you a cordial greeting,
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reseption service was no good, i get the feeling they dont want us guest of this hotel. Really bad customer service. then the room was ok. regular,average, and soft bed. vip lounge was exsellent and the houst Diego was who knew what he do. bravo Diego!
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Review collected in partnership with NH Hotels
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Pablo González Cuadra, Guest Services / Front Office at NH Collection Madrid Eurobuilding
Responded Nov 19, 2021
Dear jaripellikka, Thank you so much for your review and for taking your time to share it with the rest of the Tripadvisor users. First and foremost, let me apologize and regret any inconvenience caused to you during your stay. We are utterly disappointed to read that your stay did not meet your expectation. We strive to offer quality service and convenience for our guests. We deeply care about the happiness and satisfaction of our guests so please be aware that we will discuss your review and concerns in details with all the reception Department. I will share your comment with Diego, he will be more than happy to hear that. If you would like to give us another chance, please call us directly and we will do our absolute best to ensure you have an amazing experience. We appreciate your feedback and will continue to improve our service and the guest experiences. Please receive our warmest regards,
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I’ve stayed here for work 4 times in the last 3 months. As a CEO, I am taking my business elsewhere. They didn’t recognise that I was a returning customer and also sold me a lunchtime spa pass without telling me that their 1-lane pool was used by 15 people shouting doing water aerobics for 3 hours (3 classes in a row). Apparently this is the case Monday-Friday. They refunded me in the end because 1) you couldn’t use the pool to swim 2) the rest of the spa wasn’t useable as everyone was screaming and doing intensive workouts - not exactly a spa feel. It’s like sitting in a bubble bath in the middle of an activity class. Wifi was so poor on 10th floor I had to use my phone. If staying for work, suggest you look elsewhere. If staying for spa, be careful and check that the spa / pool is actually useable. Disappointing.…
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Date of stay: September 2021Trip type: Traveled
Helpful
Response from Pablo González Cuadra, Guest Services / Front Office at NH Collection Madrid Eurobuilding
Responded Sep 25, 2021
Dear guest: Thank you for sharing your review with other tripadvisor users. We feel very sorry for the inconveniences you could have had during the stay with us, and we inform you that we are letting the SPA and he manager know this issues. We hope you will have the chance to come back to our hotel, and we remain at your entire disposal in case you could need anything in the future. Best regards,
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The hotel isn’t directly situated in the city center, but really close by. This enables you to relax and having a comfortable stay. The rooftop is amazing. Breakfast needed a reservation due to covid-19, but it didn’t bother us.
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Date of stay: September 2021Trip type: Traveled
Helpful
Response from Pablo González Cuadra, Guest Services / Front Office at NH Collection Madrid Eurobuilding
Responded Sep 14, 2021
Dear guest: What a pleasure reading your review! Thank you for sharing your nice words and please let us inform you that we are looking forward to seeing you at the NH Collection Eurobuilding hotel very soon. We remain at your disposal for future stays with us. Have a nice day!
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PRICE RANGE
$150 - $284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh eurobuilding madrid, nh eurobuilding hotel madrid
FORMERLY KNOWN AS
NH Eurobuilding
LOCATION
SpainCommunity of MadridMadridHispanoamérica / Financial District (Paseo Castellana) / Chamartín
NUMBER OF ROOMS
412
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Claim Your Listing Frequently Asked Questions about NH Collection Madrid Eurobuilding
Which popular attractions are close to NH Collection Madrid Eurobuilding?
Nearby attractions include Castellana 113 Lounge&Bar (0.3 miles), En-Tono Karaoke (0.3 miles), and Covent Garden (0.2 miles).
What are some of the property amenities at NH Collection Madrid Eurobuilding?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at NH Collection Madrid Eurobuilding?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Madrid Eurobuilding?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Madrid Eurobuilding?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to NH Collection Madrid Eurobuilding?
Conveniently located restaurants include DiverXO, Latasia, and 99 Sushi Bar - Padre Damian.
Are there opportunities to exercise at NH Collection Madrid Eurobuilding?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at NH Collection Madrid Eurobuilding?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Collection Madrid Eurobuilding offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Collection Madrid Eurobuilding?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to NH Collection Madrid Eurobuilding?
Many travelers enjoy visiting Royal Palace of Madrid (3.2 miles), Plaza Mayor (3.2 miles), and Museo Cerralbo (2.8 miles).