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Mercure Madrid Plaza de Espana

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Mercure Madrid Plaza de Espana
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1,347 Reviews from our TripAdvisor Community

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Showing 514: English reviews
Sao Paulo, Brazil
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

4 star hotel, good location, comfortable, good breakfast, parking garage in the hotel. My bed remains from the old Sofitel. Check in and Check out are efficient. The location is close to Palza de España and Gran Vía.

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank carlmoya
Baltimore, Maryland
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 1 week ago

- Breakfast - WOW!‎ The best breakfast I ever had at any hotel - Location - good. Two metro stations nearby. Metro "Ventura Rodriguez" is the closest one. If you go 1 block to the left from hotel, turn left on Princesa and walk another 50 yards. Metro "Plaza Espana" is a little further away. Cross the street, walk by... More 

Helpful?
Thank arsen21
Javier D, Deputy Manager at Mercure Madrid Plaza de Espana, responded to this review

Thank you for your stay with us, and your opinions, are very important to us, Is very probably that in a few month we have a big renovation, We will hope, see you again after the renovation Best Regards Have a Nace Summer Raquel More 

Herne Bay, United Kingdom
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

hotel staff were very helpful and obliging. good value, but cooked breakfast was very limited choice and not the full buffet as expected, but the fruit choice in the fresh fruit salad was excellent quality and plentyful. central location for all the main monuments and attractions. most enjoyable trip

Helpful?
Thank Graeme S
Wales
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Main benefit of this hotel is its location. It is just 10 minutes walk from the Royal Palace. From the Plaza de Espana metro station, just 5 minutes from the hotel, you can reach all the main attractions (such as a the Prado) in about 25 minutes (for 1.5 Euros each way). The airport is just 30 minutes from... More 

Helpful?
Thank CelestiaWales
paris
Level Contributor
127 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Disappointing in every way. The rugs are old, soiled, worn. In addition, they are not kept tidy. Only one person on the staff spoke English and he was unavailable, leaving an intern to stumble through our reservation and needs. Their printer (used for printing boarding passes), did not work. The walls are paper thin. I could hear every word spoken... More 

Helpful?
Thank debellechasse
Javier D, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Belfast, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

My daughter and I spent 5 days in Madrid and arrived near midnight on Monday evening. Reception was open and cost 5euros on the metro taking 45mins and one change of train at nuevos Ministerios, getting off at Plaza de Espana, we got a bit lost but it is 5 minutes walk. Better to get off at Ventura Rodrigues. Day... More 

Helpful?
Thank Helen Anne M
Javier D, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Helen Anne, I really appreciate your comments regarding your stay at the our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I know that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you... More 

Edin Urgh
2 reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed here for the 3rd or 4th time in a couple of years because a) it's part of Accor group and b) it's great location - but again it let us down. This time it was a number of things compounding. No particularly special gold member welcome, intermittent refilling of the 'gratis' soft drinks in the mini bar and... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank James B
Stotfold, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I have just returned from a 3 night city break with my son who wanted to visit Madrid to take a tour Santiago Bernabeu Stadium for his 16th birthday. I am usually too lazy to write reviews of the places we visit however having stayed here I felt I had to. Yes, the décor of the hotel is a little... More 

Helpful?
Thank stevembe
Javier D, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Steve , I very much appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Bristol
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for three nights at the end of March, leading up to Easter. The hotel is situated a few minutes walk from the metro in Plaza de Espana and walking distance from several other places of interest. The hotel is in a quiet side street so a little tricky to find if like us you arrive late... More 

Helpful?
Thank julie v
Javier D, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Javier de Lucas Director More 

1 review
5 of 5 stars Reviewed June 21, 2016

I cannot sufficiently praise the staff at this hotel. When we arrived in Madrid, my husband was sick. He told the desk clerk that he needed to see a doctor, and within an hour the doctor was knocking on the door of our room. Everyone at the hotel was friendly, patient with our questions, and full of helpful advice. The... More 

Helpful?
Thank Gail W
Javier D, Manager at Mercure Madrid Plaza de Espana, responded to this review

I very much appreciate your comments regarding your stay at the Mercure Madrid Plaza De Espana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Arguelles

Neighborhood Profile
Arguelles
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Madrid Plaza de España is a cosy hotel in the heart of Madrid with an elegant and refined atmosphere unique in the city. The hotel combines the French art de vivre and Spanish food and entertainment with its modern design. Our rooms are comfortable and luxurious, our cuisine is delectable and the technology we provide is cutting-edge. Need anything more? Just ask our excellent staff! ... more   less 

Additional Information about Mercure Madrid Plaza de Espana

Address: Calle de Tutor 1 | Esquina Ventura Rodriguez, 28008 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Arguelles
Price Range: $73 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Madrid Plaza de Espana 4*
Number of rooms: 97
Reservation Options:
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Also Known As:
Mercure Madrid Plaza De Espana Hotel Madrid
Sofitel Madrid
Accor Madrid Plaza De Espana
Madrid Sofitel
Hotel Style:
#101 Luxury Hotel in Madrid
#116 Romantic Hotel in Madrid
#127 Business Hotel in Madrid
#128 Family Hotel in Madrid
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