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Hotel Arosa

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Hotel Arosa
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1,222 Reviews from our TripAdvisor Community

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Showing 553: English reviews
Hollywood, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at hotel Arosa twice, The last time in August 2016. I love the location and this is the reason why I stay there. Centrally located near all the major stores and plazas. Walking distance to Plaza de Espana, Callao, Puerta del Sol, El Corte Ingles, etc. The hotel is clean and though my room this last time... More 

Helpful?
Thank adys7662
England, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

We stayed here last weekend from Friday to Monday. The staff were very friendly and helpful, the room was very clean and comfortable. Very quirky lifts but what do you expect for a very old building. We thoroughly enjoyed our stay with you.

Helpful?
Thank lesleyhickman2016
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We Arrived on May 31 2016, Juan the desk clerk was the person who helped check us in and spoke English as well since we didn't speak much Spanish. Rooms had hardwood flooring , beds were comfortable, bath room had toilet,bidet (shown in pictures) care should be taken in bath tubs they can be slippery! A universal lotion supply by... More 

Helpful?
Thank Frank R
HOTELAROSA, Gerente at Hotel Arosa, responded to this review

Dear Frank R, we sincerely thank you for the attention you have shown by giving your opinion regarding your stay at our property. We are so pleased you had an enjoyable stay with us. We hope to see you again in a near future More 

Fort Collins, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I loved the Arosa. This is the only place we've stayed in Europe that made us feel like family. The two gentlemen at the front desk were wonderful, also the gentleman from Segovia who works in the lounge/dining area. We loved the breakfast. Met our adult kids there and all enjoyed having breakfast at the hotel & planning the day's... More 

Helpful?
Thank janhuie
HOTELAROSA, Gerente at Hotel Arosa, responded to this review

Dear janhuie, we sincerely thank you for the attention you have shown by giving your opinion regarding your stay at our property. We are so pleased you had an enjoyable stay with us. We hope to see you again in a near future. More 

Waterford, Ireland
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel Arosa is situated down a quiet lane off the Gran Via, perfect location, great view from the large bedroom window of the Via, the window was completely noise proff, nice comfy bed, good bathroom with bath/shower and seperate toilet. The reception staff were very friendly and extremely helpful. There is an electronic mini bar in the room and you... More 

Review collected in partnership with Amoma.com

Helpful?
Thank MacPow
HOTELAROSA, Gerente at Hotel Arosa, responded to this review

Dear MacPow, we sincerely thank you for the attention you have shown by giving your opinion regarding your stay at our property. We are so pleased you had an enjoyable stay with us. We hope to see you again in a near future. More 

Birmingham, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here with a group of friends, great location on Gran Via walking distance to all of the attractions. Hotel was clean and bar was lovely. Rooms were slightly small but clean and comfortable ideal for a short city break. Would stay again.

Helpful?
Thank SarahD2704
HOTELAROSA, Gerente at Hotel Arosa, responded to this review

Dear SarahD2704, we sincerely thank you for the attention you have shown by giving your opinion regarding your stay at our property. We are so pleased you had an enjoyable stay with us. We hope to see you again in a near future More 

Hoofddorp, The Netherlands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 6, 2016

Excellent hotel for city trip. Hotel looks slightly outdated but rooms are nice, sound proof against traffic noise and beds comfortable. Excellent airco, makes absolutely no noise and keeps the room cool. Breakfast is more than adequate. Staff has been very friendly throughout our stay

Helpful?
1 Thank 65Piet65
HOTELAROSA, Gerente at Hotel Arosa, responded to this review

Dear 65Piet65, we sincerely thank you for the attention you have shown by giving your opinion regarding your stay at our property. We are so pleased you had an enjoyable stay with us. We hope to see you again in a near future. More 

Melbourne, Australia
Level Contributor
66 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 3, 2016 via mobile

We recently visited Madrid for 3 days as part of a tour of Europe for our honeymoon. What a fantastic location this hotel is situated in, right in the heart of the city. The check in was quick and easy. We did not have breakfast in the hotel, but the restaurant looked nice. Many people said that it is noisy... More 

Helpful?
Thank Jareth K
HOTELAROSA, Gerente at Hotel Arosa, responded to this review

Dear Jareth K, we sincerely thank you for the attention you have shown by giving your opinion regarding your stay at our property. We are so pleased you had an enjoyable stay with us. We hope to see you again in a near future. More 

london
Level Contributor
50 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 30, 2016

The hotel location was great. The room and buffet was ok. The customer service was ATROCIOUS. There was a mistake with our room, no fault of mine or my travel supplier. The hotel staff were rude and not accommadating. I asked for a different room the receptionist guy said there was no rooms at all left. When I was not... More 

Helpful?
1 Thank tam y
HOTELAROSA, Gerente at Hotel Arosa, responded to this review

Dear tam y, we apologize from Hotel Arosa, regret their bad experience and work thoroughly to avoid situations like that tells us. More 

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Ko Samui, Thailand
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

When we arrived at our hotel we were really surprised. It was very clean and in a great location. The staff were OK friendly. You have the Main Street just off the hotel, it was not very loud though. It's also got the metro around the corner and the hop on hop off bus is across the street. The room... More 

Helpful?
Thank sam520
HOTELAROSA, Gerente at Hotel Arosa, responded to this review

Dear sam520, we sincerely thank you for the attention you have shown by giving your opinion regarding your stay at our property. We are so pleased you had an enjoyable stay with us. We hope to see you again in a near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Traditional hotel located in the heart of Madrid, just in the center of Gran Via the commercial, toursit and monumental area of the city with easy access and parking facilities. Our Clients enjoy FREE WIFI in all hotel areas, Internet corner with two computers and printer with FREE internet access, Gym, Snack Bar, Minibar, FREE save deposir box in all rooms. Come with us and enjoy Madrid. ... more   less 

Additional Information about Hotel Arosa

Address: Calle Salud 21 | Edificio Gran Via, 29, 28013 Madrid, Spain (Formerly BEST WESTERN Hotel Arosa)
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $92 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Arosa 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Best Western Madrid
Madrid Best Western
Hotel Style:
#128 Luxury Hotel in Madrid
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