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AC Santo Mauro, Autograph Collection

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#100 of 448 Hotels in Madrid
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AC Santo Mauro, Autograph Collection
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344 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Chicago, Illinois
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed our stay at the AC Santo Mauro. It is located in a very neighborhood that is about a 20-30 minute walk to the Palace and the museums. The hotel had been a Duke's mansion and later the Philippine embassy and has some of the most beautiful common areas I have ever had at a hotel. They also... More 

Helpful?
Thank 429neals
Greater London, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We knew this hotel before Marriott owned it and sadly although it remains very beautiful and stylish, it has lost its way on the service front and does not really quite hit the five star experience any more.

Helpful?
Thank Barbara G
Madrid
1 review
3 of 5 stars Reviewed 3 weeks ago

Very little info at the reception, the staff is not trained for a hotel of this quality and we sat down for breakfast on imbibes water cushions, no one cares if we leaving ' the place completely soaked ...

Review collected in partnership with Galahotels.com

Helpful?
Thank 167vittoriag
Hickory, North Carolina, United States
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Our stay at the AC Santo Mauro, a Marriott property could not have been nicer. It is in a quiet area but still a pleasant 30ish minute walk to Plaza Mayor and other tourist sites. The staff were very attentive and the property is beautiful. The continental breakfast was wonderful! Outside on the beautiful patio, we had a choice of... More 

Helpful?
Thank Renee J
Paris, France
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I discovered Santo Mauro based on the warm recommendation of a fried from Madrid. It's a delightful boutique hotel in a clam area of the city (yet sufficiently close to the centre), beautifully decorated, with large rooms and excellent service. The Santo Mauro is an oasis in very busy Madrid and highly recommended

Helpful?
Thank Elliot B
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I cannot say enough good things about this property. Close walking distance from two different mass transit stations. Beautiful property and lovely garden seating for breakfast although the matre d’ hotel could be more pleasant. But here’s all you need to know about this property: one evening I believed the cab driver bringing us back to the hotel was taking... More 

Helpful?
2 Thank James S
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 27, 2016 via mobile

The property is incredible however this is not a five star property. The rooms are tiny! Location is fantastic. The hotel does not have a concierge. The restaurant is uninviting and the food arrived cold with no apology. The front desk staff are rude and are not versed on activities or restaurants.

Helpful?
2 Thank Cynthia W
Jeddah, Saudi Arabia
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

My family of 4 (my wife and our two teen kids) first time in Madrid and this luxury and historical property has a charming garden and ambience. Rooms are perfectly designed and extremely clean. Bathrooms have a second base for after toilets. Breakfast in the Garden is a must to experience the lovely quite green ecological surroundings. Food is normal... More 

Helpful?
1 Thank Rayed-KSA
Prague, Czech Republic
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 17, 2016

We visited this hotel last december and spent there 3 night + NewYears Eve. The hotel is in great location, not far from Prado and shopping malls, not far from restaurants but on the other hand in very quiet (embassy) part of Madrid. Shopping malls like Corte de Ingles in in walking distance. The hotel is very stylish and is... More 

Helpful?
1 Thank xapple12
Sydney, Australia
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 14, 2016

The hotel is grand with large rooms and beautiful outdoor spaces. The location is 2 blocks from Salamanca - best shopping area in Madrid and easy access to everywhere you would want to visit. This should be a five star rating however the service - especially in the outdoor restuarant and bar is non existent.

Helpful?
Thank gecko_sydney
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Staying in Chamberi

Neighborhood Profile
Chamberi
Multi-story residential buildings decorated with ornate balconies line the traditional, quiet, and pretty streets of Chamberí. Humble storefronts and neighborhood taverns are scattered across the lower levels down every block, and here and there, there's a cluster of tables on the sidewalk. It isn't ever crowded, but people are always out, poking into the tiny bakeries, hardware stores, and tobacco shops, or ducking into a bright, unadorned cerveceria to have a coffee or beer by the bar, flip through the paper, and check the sports score. The round Plaza Olavide, where the fairly regular network of streets breaks form, is among the most green and lively spots. Restaurants line its circumference and sought-after outdoor tables fill the center of the plaza, where people relax to the sounds of kids playing and street musicians' tunes.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Housed in the former residence of the Duke of Santo Mauro, an influential member of Madrid society at that time. The hotel consists of three buildings surrounded by a magnificient garden that makes it an oasis in the heart of Madrid. Located in the exclusive area of Chamberi, surrounded by palaces of time, the Hotel is located next to the main shopping area of the city, the financial area and major tourist attractions. It has been demanded as destination for business and leisure travelers for over 3 decades.The Santo Mauro hotel has 49 unique rooms, customized to the smallest detail that will make the experience of staying in a palace accompanied by a personalized service tailored to each guest.The former ballrooms are now part of the lobby in which each room has its unique style as the Red Room Decorating Frenchified, the Chinese Room with a collection of oriental pieces and Chivas art deco bar to enjoy a variety of gin and tonics or cocktails. Following the orders of the Duke of Santo Mauro, this palace, dating from the end of the 19th century, was built by the architect Louis Legrand. Located in the heart of the Madrilian district of Chamber and very close to the Paseo de la Castellana. ... more   less 

Additional Information about AC Santo Mauro, Autograph Collection

Address: Calle Zurbano 36, 28010 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Chamberi
Price Range: $256 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AC Santo Mauro, Autograph Collection 5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Ac Santo Mauro, An Autograph Collection Hotel Madrid
Ac Hotels Madrid
Ac Hotel Madrid
Hotel Style:
#17 Green Hotel in Madrid
#54 Romantic Hotel in Madrid
#60 Family Hotel in Madrid
#69 Luxury Hotel in Madrid
#79 Business Hotel in Madrid
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