...The location was also perfect - a walk to so many of Madrid's iconic landmarks...

...This is one of the best hotels I’ve stayed at; decor, comfort, service, food, location - all unbeatable...

The location is absolutely perfect with beautiful front gardens for lunch and walking distance to anywhere you'd want to go...

...The location of the hotel is conveniently located right next to the museo de Prado... We preferred this location as there was not so much craziness at night... This is definitely a much better vibe and away from the busy location...

Loved my stay at the MO Madrid - super location, staff and rooms...

...The rooms are pristine, comfortable, with attention to detail of everything you may need during your stay...

...The room, the comforts of home, the bed and room service were superb...

...This is one of the best hotels I’ve stayed at; decor, comfort, service, food, location - all unbeatable... Rooms are incredibly comfortable and all feels brand new...

...The food is outstanding music each night in the Palm Court restaurant... Restored incredibly .. it’s an opulent hotel but still warm and welcoming...

...The room was very clean and beautifully decorated...

...The room was very clean and beautiful decorated...

...The standard rooms have more of a Corporate Feel, though I understand some of the suites are furnished in the previous Grand Style...

...Bath room was especially nice... Since we came during the Christmas season the hotel was beautifully decorated... The palm court restaurant had a performance by school kids while we were there...

...Mandarin Oriental Madrid is a fantastic hotel with superb top notch staff, excellent service and a great atmosphere...

...The rooms are beautiful with attention to detail...

This luxurious and elegant hotel has been welcoming us home for the last four days...

...Beautiful room, setting and wonderful staff!...

...The rooms are pristine, comfortable, with attention to detail of everything you may need during your stay...

...The room, the comforts of home, the bed and room service were superb... We stayed in a suite and felt like royalty... It’s expensive but worth every penny and we took advantage of the one night free offer of booking over 3 or 4 nights...

...I got in early from an overnight flight and they did everything they could to make us as comfortable as possible until our room was ready, including a beautiful breakfast on their outdoor terrace. I am really picky about cleanliness and this hotel was absolutely spotless!...

...Our family of four had connecting rooms for a 5-night stay... Rooms are incredibly comfortable and all feels brand new...

we stayed for three nights at the Mandarin Oriental Madrid and were just amazed... Luxurious guest rooms, very relaxing SPA facilities, high class food and beverage outlets...

...Really felt that the staff was vested in our experience and enjoyment Room was great as well, especially the bathroom...

Amazing service, beautiful rooms and delicious food... Also they showed us our rooms and explained detailed all the details...

...Restored incredibly .. it’s an opulent hotel but still warm and welcoming...

...The room was very clean and beautifully decorated...

...The room was very clean and beautiful decorated...

...The standard rooms have more of a Corporate Feel, though I understand some of the suites are furnished in the previous Grand Style...

...Spa room available and a staff that are dedicated to your every need...

...I stayed in the presidential suite over new year of 2023 and it was the worst service i had ever experienced, which tallies with all the other reviews here...

...We selected this hotel in December for a 3 night stay. We had a family of 5 and to accommodate everyone we started in a park suite combined with a mandarin room which gave us plenty of room...

...The rooms are beautiful with attention to detail...

This hotel is wonderful in every way ~ luxurious and relaxing with excellent and engaged service...

This luxurious and elegant hotel has been welcoming us home for the last four days... The rooms are so beautiful will every amenity one can imagine...

...Beautiful room, setting and wonderful staff!...

...However the hotel management wanted to charge €85 to send it back!...

...Loved my stay at the MO Madrid - super location, staff and rooms. Had a front facing room that was spectacular...

...It wax all so yummy Thank you so much...

...It’s expensive but worth every penny and we took advantage of the one night free offer of booking over 3 or 4 nights...

...Mandarin Oriental puts so much detail in all their doings...

...Our family of four had connecting rooms for a 5-night stay...

...Would much rather stay here than where Four Seasons is...

First stay since the big Refurb and I was hugely disappointed in what they have done... I cannot believe Snr Ritz would approve of this transformation...

...I stayed in the presidential suite over new year of 2023 and it was the worst service i had ever experienced, which tallies with all the other reviews here...

...Also, the place is very expensive for Madrid (and does solicit gratuities in the restaurant, unlike anywhere else), but it truly was worth every penny...

We selected this hotel in December for a 3 night stay...

...It's royally exquisite and staff are second to none...

For an upmarket, expensive hotel, the attitude of the management and their service is terrible... However the hotel management wanted to charge €85 to send it back!... Given the company spent thousands of euros at the Mandarin Oriental to host the meeting there, it is unacceptable that the hotel wouldn’t send this back without an extortionist charge!... The item of clothing cost less than the charge the hotel wanted to make!...

...This is definitely the best of the best in Madrid and in Spain...

...We highly recommend this hotel for an exceptional stay!...

...The rooms are pristine, comfortable, with attention to detail of everything you may need during your stay. I did notice the implementation of many environmentally friendly initiatives, which I loved...

...I am really picky about cleanliness and this hotel was absolutely spotless!...

...Highlights included the special bath menu, impeccable housekeeping and laundry service, the gorgeous bar, and the scene in the Jardin. Rooms are incredibly comfortable and all feels brand new...

...Really felt that the staff was vested in our experience and enjoyment Room was great as well, especially the bathroom...

...The room was very clean and beautifully decorated...

...The room was very clean and beautiful decorated...

...Bath room was especially nice...

...The public areas of the hotel are stunning and well staffed...

...From the warm welcome at the entrance of the hotel, to the attention to details and the quality of service in each of our interactions with the team, everything was perfect to offer the highest level of service. The hotel is magnificent and perfectly situated to access all Madrid’s major attractions, and the breakfast was beautifully presented... We would like to thank every person we interacted with during our stay as well as the entire hotel team for their attentiveness and dedication to ensuring our comfort... We highly recommend this hotel for an exceptional stay!...

...Spectacular lunch and service at the Palm Court restaurant, celebrating our daughter’s 21st Birthday Oscar and team went over a beyond the usual levels of service to make it a very special moment...

Best hotel, best service, best staff. My experience was a memorable one thanks to all the Mandarin Oriental's staff too in particular Mari the French lady from the breakfast, she was absolutely lovely !!...

...First time it was a year ago, and I have to say it was absolutely memorable. Everyone that was there from last year recognized us and made us feel so special... The rooms are pristine, comfortable, with attention to detail of everything you may need during your stay... Special thank you to Miguel, Mariana, Joaquin and Marta at the Garden and Javier at the Concierge desk, always providing the most genuine and personalized service...

...The room, the comforts of home, the bed and room service were superb. The gym, spa and steam room… The entire staff was amazing and I cannot wait to go back to this beautiful hotel... We stayed in a suite and felt like royalty... It’s expensive but worth every penny and we took advantage of the one night free offer of booking over 3 or 4 nights... Alvaro the driver felt like he was family... Javier front desk was also great...

The service was impeccable and the property was stunning! I got in early from an overnight flight and they did everything they could to make us as comfortable as possible until our room was ready, including a beautiful breakfast on their outdoor terrace...

...Our family of four had connecting rooms for a 5-night stay. This is one of the best hotels I’ve stayed at; decor, comfort, service, food, location - all unbeatable...

Our stay was beautiful from the beginning to the end. All employees we met were very kind and professional such as Andrea at the front desk or Enrique at the spa... Thank you also to the Guest relations for the birthday and Easter amenities ...

we stayed for three nights at the Mandarin Oriental Madrid and were just amazed... The concierge and front desk team were above and beyond... A special thanks to Herrado from the pictura bar for his outstanding service...

...The entire staff was excellent (front desk, concierge, bartenders, servers and bartenders. Everyone was extremely friendly and took pains to make sure every request was handled professionally... Really felt that the staff was vested in our experience and enjoyment Room was great as well, especially the bathroom...

...The hotel service is top notch, great food (two Michelin stars now in main restaurant and it's amazing), and the rooms are as high end as it gets...

...Staff was bending over backwards to make it a great experience. Concierge arranged all tickets and restaurant reservations... My girlfriend wasn’t feeling well one evening and they called three times to see if they could get her soup or anything else that she would want... Restored incredibly .. it’s an opulent hotel but still warm and welcoming... Short walk to the train station...

...Amazing service, beautiful rooms and delicious food. The front office team welcomed us really warm and the guest relations gave us a very nice tour around... Also they showed us our rooms and explained detailed all the details...

...Regarding the staff, everyone was really helpful and polite...

...Regarding the staff, everyone was really helpful and polite...

I hv never written any reviews about any hotel before but the service here is so bad that i had to write. I hv always stayed at speciality suites and hv always been very happy with MO, in fact its my favourite chain... I stayed in the presidential suite over new year of 2023 and it was the worst service i had ever experienced, which tallies with all the other reviews here...

This hotel is wonderful in every way ~ luxurious and relaxing with excellent and engaged service. The staff really go above and beyond... Also, the place is very expensive for Madrid (and does solicit gratuities in the restaurant, unlike anywhere else), but it truly was worth every penny... A special thank you to Olga, who was so responsive and absolutely lovely...

...We had a family of 5 and to accommodate everyone we started in a park suite combined with a mandarin room which gave us plenty of room... The city center was about a 20 min walk away... Bath room was especially nice... Service was excellent and what you would expect from a hotel of this caliber... We used the hotel car for one way trips several times which was an extra convenience...

For an upmarket, expensive hotel, the attitude of the management and their service is terrible... However the hotel management wanted to charge €85 to send it back!... Given the company spent thousands of euros at the Mandarin Oriental to host the meeting there, it is unacceptable that the hotel wouldn’t send this back without an extortionist charge!...

This luxurious and elegant hotel has been welcoming us home for the last four days... The service here is outstanding making our stay so enjoyable and worry free... This is definitely the best of the best in Madrid and in Spain...

...From the warm welcome at the entrance of the hotel, to the attention to details and the quality of service in each of our interactions with the team, everything was perfect to offer the highest level of service. The hotel is magnificent and perfectly situated to access all Madrid’s major attractions, and the breakfast was beautifully presented... We would like to thank every person we interacted with during our stay as well as the entire hotel team for their attentiveness and dedication to ensuring our comfort... We highly recommend this hotel for an exceptional stay!...

...The rooms are pristine, comfortable, with attention to detail of everything you may need during your stay... Something we loved, breakfast in the Garden... Special thank you to Miguel, Mariana, Joaquin and Marta at the Garden and Javier at the Concierge desk, always providing the most genuine and personalized service...

Truly top of the line hotel. The room, the comforts of home, the bed and room service were superb... The gym, spa and steam room… The entire staff was amazing and I cannot wait to go back to this beautiful hotel... We stayed in a suite and felt like royalty... It’s expensive but worth every penny and we took advantage of the one night free offer of booking over 3 or 4 nights... Javier front desk was also great... We loved loved loved this hotel and hope to be back very soon...

The service was impeccable and the property was stunning! I got in early from an overnight flight and they did everything they could to make us as comfortable as possible until our room was ready, including a beautiful breakfast on their outdoor terrace... The location was also perfect - a walk to so many of Madrid's iconic landmarks...

Fantastic experience at the Mandarin Madrid! Our family of four had connecting rooms for a 5-night stay... This is one of the best hotels I’ve stayed at; decor, comfort, service, food, location - all unbeatable... Highlights included the special bath menu, impeccable housekeeping and laundry service, the gorgeous bar, and the scene in the Jardin... Rooms are incredibly comfortable and all feels brand new...

Our stay was beautiful from the beginning to the end. All employees we met were very kind and professional such as Andrea at the front desk or Enrique at the spa... Thank you also to the Guest relations for the birthday and Easter amenities ...

we stayed for three nights at the Mandarin Oriental Madrid and were just amazed... Mandarin Oriental puts so much detail in all their doings... Luxurious guest rooms, very relaxing SPA facilities, high class food and beverage outlets... The concierge and front desk team were above and beyond... A special thanks to Herrado from the pictura bar for his outstanding service...

...The entire staff was excellent (front desk, concierge, bartenders, servers and bartenders. Everyone was extremely friendly and took pains to make sure every request was handled professionally... Really felt that the staff was vested in our experience and enjoyment Room was great as well, especially the bathroom...

The location is absolutely perfect with beautiful front gardens for lunch and walking distance to anywhere you'd want to go. Adjacent to best residential/shopping neighborhood in Madrid, and next to the Prado and the great Retiro park... The hotel service is top notch, great food (two Michelin stars now in main restaurant and it's amazing), and the rooms are as high end as it gets... Lunch outside is sublime with spring weather... Would much rather stay here than where Four Seasons is...

...Staff was bending over backwards to make it a great experience. Concierge arranged all tickets and restaurant reservations... Restored incredibly .. it’s an opulent hotel but still warm and welcoming... Short walk to the train station... Would absolutely visit this beautiful hotel again...

...The room was very clean and beautifully decorated... We would highly recommend it to everyone, who want to stay in the center of Madrid...

...Amazing service, beautiful rooms and delicious food. The front office team welcomed us really warm and the guest relations gave us a very nice tour around... Also they showed us our rooms and explained detailed all the details...

An amazing experience in Mandarin Oriental Ritz in Madrid!!... The room was very clean and beautiful decorated... I would highly recommend it to everyone, who wants to stay in the center of Madrid and have the most wonderful experience!...

...The best hotel in Spain to say the least ! Breakfast buffet is great with a la carte menu available as well... Spa room available and a staff that are dedicated to your every need...

...We selected this hotel in December for a 3 night stay. We had a family of 5 and to accommodate everyone we started in a park suite combined with a mandarin room which gave us plenty of room... The location of the hotel is conveniently located right next to the museo de Prado... The city center was about a 20 min walk away... Bath room was especially nice... We ate breakfast every morning in the beautiful restaurant downstairs... The palm court restaurant had a performance by school kids while we were there... There is an outdoor restaurant that is supposed to be nice during the summer but was closed while we were there... There is also a bar area where my daughter met up with some friends... Service was excellent and what you would expect from a hotel of this caliber... We used the hotel car for one way trips several times which was an extra convenience... This is definitely a much better vibe and away from the busy location...

This hotel is wonderful in every way ~ luxurious and relaxing with excellent and engaged service. The staff really go above and beyond...

...Friendly personnel in all restaurants and bars. The rooms are beautiful with attention to detail...

We stayed only 3 nights here but will remember this as a very pleasant stay. Mandarin Oriental Madrid is a fantastic hotel with superb top notch staff, excellent service and a great atmosphere...

This luxurious and elegant hotel has been welcoming us home for the last four days... The rooms are so beautiful will every amenity one can imagine... The hotel, grounds, and restaurants are also quite beautiful... This is definitely the best of the best in Madrid and in Spain...

...Loved my stay at the MO Madrid - super location, staff and rooms. Had a front facing room that was spectacular... The public areas of the hotel are stunning and well staffed...