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Hotel Ritz, Madrid

#33 of 448 Hotels in Madrid
Certificate of Excellence
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Hotel Ritz, Madrid
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1,449 Reviews from our TripAdvisor Community

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Showing 893: English reviews
Tampa, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Hotel was very accommodating upon our 9 am arrival offering a breakfast until our room was ready. Room was ready after breakfast. Room was quiet and staff were helpful to our requests. Outside patio was very pleasant. Walk next door to Prado was wonderful.

Helpful?
Thank Mary13531
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Only missing a swimming pool. The best service you can have. Luxurious rooms, very well maintained. I suggest you try the terrace and habe brunch in summer/spring, even if you are not staying at the hotel. Even though it is noy inexpensive, the value for money equation is very good.

Helpful?
Thank Diego A
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

When we arrived my husband took ill and had to be admitted to a hospital in Madrid The staff at the Ritz were outstanding in every way. They offered to send an interpreter to the hospital with me. The restaurant packed sandwiches for me to take to the hospital, I will never forget their concern and support The hotel is... More 

Helpful?
Thank Rhoda S
Paris
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the sort of hotel fast disappearing all over the world. And travellers are the worse for it. The Ritz is a traditional and stylish hotel with grand public rooms which are well maintained. Staff and Concierge were very helpful and polite. To put it in perspective, Franco entertained Evita Peron here at a State Banquet which is obviously... More 

Helpful?
Thank Leftbanker
Algiers, Algeria
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is one of the best hotels I ever been in. Motly for the rooms design tbh. The classical decorations and style take you to another century (in a good way). Rooms are spacious and very neat. We got an awesome view on the park. Food was nice but could be improved.

Helpful?
Thank Lamia B
Des Moines
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for a couple of days on vacation. The room was excellent, the staff was excellent, and I enjoyed my stay here. The hotel is located right by some of the best places to see in Madrid. If you want to stay at a five star hotel, I definitely recommend staying here.

Helpful?
Thank Eric S
London, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

A charming hotel with very friendly staff. Service is as you'd expect from the Ritz and lobby, restaurant area is pleasing to the eye. The rooms and bathroom are quite dated and could definitely do with updating.

Helpful?
Thank Rol_16
Blue Bell, Pa
Level Contributor
108 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is about to undergo a massive renovation but that doesn't keep them from keeping this classic running smoothly. Next to the Prado the area is just where we wanted to be. The staff was incredibly helpful. The concierge desk Jesus and Borja made our stay memorable. They arranged for our VIP Prado tickets and helped us get into... More 

Helpful?
1 Thank DrBob5
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent one night at the Ritz Madrid with family. The hotel has really seen better days. Looking rather threadbare in the main rooms and bedrooms. The electrical outlets, etc, also quite old so difficult to find appropriate places to plug in laptops, charge phones, etc. Food only so so. Dinner in the garden featured pretty good, but slow, service, and... More 

Helpful?
Thank Jeremy H
Encinitas, California
1 review
5 of 5 stars Reviewed 1 week ago

It's like entering a world of luxury. Wonderful staff and service, excellent breakfast options. A grand hotel with beautiful furnishings - made us feel like Queens. The room is a bit dated, the shower a bit small; but loved the double sinks and the large sleeping quarters. The staff was very responsive and helpful too. This is a great location,... More 

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Thank nancykF740FM
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Paseo del Prado

Neighborhood Profile
Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located in the best area of Madrid, facing the Prado and the Thyssen Museum, Hotel Ritz, Madrid is a legendary 104 years old Grande Dame from Europe. The standard of its service and unrivaled prestige have earned it a place among the world's best hotels. Immaculately presented rooms and suites, and elegant dining in our restaurants and our beautiful al fresco garden terrace in summer, make Hotel Ritz the perfect place to stay in Madrid. ... more   less 

Additional Information about Hotel Ritz, Madrid

Address: Plaza de la Lealtad 5, 28014 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Paseo del Prado
Price Range: $295 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Ritz, Madrid 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Ritz Madrid
Madrid Ritz-Carlton
Hotel Style:
#11 Business Hotel in Madrid
#11 Family Hotel in Madrid
#17 Romantic Hotel in Madrid
#25 Luxury Hotel in Madrid
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