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Hotel Ritz, Madrid

#30 of 448 Hotels in Madrid
Certificate of Excellence
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Hotel Ritz, Madrid
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1,455 Reviews from our TripAdvisor Community

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Showing 899: English reviews
Wellington, New Zealand
1 review
5 of 5 stars Reviewed today NEW

One of the best hotels in the world, fantastic service from truly wonderful people, nothing was to much trouble. They produced outstanding food at all levels, I would love to return Very comfortable beds and lovely linen

Review collected in partnership with this hotel

Helpful?
Thank O1424OVrichardc
Houston, Texas
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed today NEW

Another great week at Ritz Madrid! The minute you enter you are genuinely welcomed and greeted with a big smile. Classy, elegant and manage to make you feel you belong there. My family enjoyed every minute of our stay. WE feel this is the perfect service! Staff is so pleasant! Concierges are very professional! Especially Borja and Jesus! We will... More 

Review collected in partnership with this hotel

Helpful?
Thank Maria Q
Grosse Pointe Farms, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

We had a fabulous stay at the Hotel Ritz in Madrid. We were in town for the opening of an exhibit at the Prado, which is directly across the street. The staff was lovely and attended to our every request. We had the most beautiful room. It was spacious, clean, quiet and very comfortable. We had three balconies! The service... More 

Helpful?
Thank janepage2016
Mariehamn, Finland
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Ritz provides some old-style luxury in the middle of Madrid. The service and the staff is very friendly and professional. The hotel manager was very good at managing a grumpy American lady, who was not happy with anything (the room was both to hot and too cold...), but the staff took care of her in a very friendly and... More 

Helpful?
Thank Bertell
Palm Beach, Florida
Level Contributor
6 reviews
3 of 5 stars Reviewed 2 days ago NEW

Our experience was average at best. We arrived in the afternoon and our rooms were still not ready. Not only did we not get the upgrade we were supposed to receive, but one of our rooms was directly next to the luggage elevator which banged all night, and another room which was supposed to be non- smoking was filled with... More 

Helpful?
Thank pqpqpq17
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stopped here after visit to Prado, and sat in the garden, it was lovely Good service and very relaxing, not too bad price wise, we had bottle of Rose €28, but we were there about 2 hrs Would recommend Could have buffet, where there was loads to choose from but we only had drink

Helpful?
Thank JanineM1301
Tampa, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel was very accommodating upon our 9 am arrival offering a breakfast until our room was ready. Room was ready after breakfast. Room was quiet and staff were helpful to our requests. Outside patio was very pleasant. Walk next door to Prado was wonderful.

Helpful?
Thank Mary13531
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Only missing a swimming pool. The best service you can have. Luxurious rooms, very well maintained. I suggest you try the terrace and habe brunch in summer/spring, even if you are not staying at the hotel. Even though it is noy inexpensive, the value for money equation is very good.

Helpful?
Thank Diego A
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

When we arrived my husband took ill and had to be admitted to a hospital in Madrid The staff at the Ritz were outstanding in every way. They offered to send an interpreter to the hospital with me. The restaurant packed sandwiches for me to take to the hospital, I will never forget their concern and support The hotel is... More 

Helpful?
Thank Rhoda S
Paris
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the sort of hotel fast disappearing all over the world. And travellers are the worse for it. The Ritz is a traditional and stylish hotel with grand public rooms which are well maintained. Staff and Concierge were very helpful and polite. To put it in perspective, Franco entertained Evita Peron here at a State Banquet which is obviously... More 

Helpful?
Thank Leftbanker
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Paseo del Prado

Neighborhood Profile
Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located in the best area of Madrid, facing the Prado and the Thyssen Museum, Hotel Ritz, Madrid is a legendary 104 years old Grande Dame from Europe. The standard of its service and unrivaled prestige have earned it a place among the world's best hotels. Immaculately presented rooms and suites, and elegant dining in our restaurants and our beautiful al fresco garden terrace in summer, make Hotel Ritz the perfect place to stay in Madrid. ... more   less 

Additional Information about Hotel Ritz, Madrid

Address: Plaza de la Lealtad 5, 28014 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Paseo del Prado
Price Range: $296 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Ritz, Madrid 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Ritz Madrid
Madrid Ritz-Carlton
Hotel Style:
#11 Family Hotel in Madrid
#11 Business Hotel in Madrid
#17 Romantic Hotel in Madrid
#23 Luxury Hotel in Madrid
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