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    The Westin Palace Madrid

    Plaza de las Cortes 7, 28014 Madrid, Spain
    011 34 913 60 80 00
    Hotel website
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    10/29/2017 10/30/2017
     10 people are viewing this hotel
    $331
    $295
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    Traveler (2038)
    Room & Suite (758)
    Dining (253)
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    Overview
    • Excellent64%
    • Very good26%
    • Average7%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “heavenly bed” (74 reviews)
    “opera brunch” (36 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,199)
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    1 - 5 of 3,106 reviews

    Reviewed 2 days ago via mobile

    It was refreshing to find a historic hotel that managed to make an ode to its own grandure whilst ensuring that in-room facilities and the general finish was both polished and up-to-date. The staff couldn’t be more attentive or efficient (particular thanks to the lovely...More

    Thank LetmarElliel
    Hotel's Favorite
    Reviewed 4 weeks ago

    Upon arrival, the stately Westin Palace welcomes you right next to the Fountain of Neptune and the Prado museum. I checked in and had a nice welcome to a large suite overlooking the courtyard and an outdoor bar below. There was a nice welcome gift...More

    1  Thank Lance S
    Response from Paloma H, Manager at The Westin Palace MadridResponded 4 weeks ago

    Dear Lance S, I am very happy to hear that we, The Westin Palace, Madrid played an important part in what seemed like a great trip to the Spanish capital city! Thanks for sharing such an adventure. On behalf of the entire hotel I would...More

    Reviewed 3 days ago

    The Palace seems like a monument, beautifuly decorated and located a few steps from the three most important museums. Multiple choices of restaurants and bars nearby. Close to Plaza Santa Ana and Atocha railway station. Extremely comfortable and clean accommodation and excelent bath facilities. Service...More

    Thank walter p
    Response from Paloma H, Manager at The Westin Palace MadridResponded 2 days ago

    Dear Walter P, Thanks a lot for sharing your kind comment on TripAdvisor. I am delighted to read that you found our premises beautiful and our professional staff "perfect". We do our best to deliver, on a day-to-day basis, flawless guest experiences and we take...More

    Reviewed 4 days ago

    I spent 4 nights at this hotel and it's definitely situated in a great location. The Museo del Prado is 1.5 blocks away, train station 10 minute walk and the popular main plazas up the street. I enjoyed my stay here but did have issue...More

    Thank Emerald-Diamond
    Response from Paloma H, Manager at The Westin Palace MadridResponded 3 days ago

    Dear Emerald-Diamond, Thank you for sharing your feedback, which will help us, improve the upcoming guest experiences. On behalf of the entire staff, I would like to apologize concerning the issue experienced with the Heavenly Bed in the first room. Thank you also for posting...More

    Reviewed 4 days ago

    My husband and I recently stayed at the Westin Palace while on a business trip. The hotel is simply magnificent. The staff was amazing. I would highly recommend. The pictures just do not do it justice.More

    Thank jmartin01
    Response from Paloma H, Manager at The Westin Palace MadridResponded 3 days ago

    Dear Jmartin01, Thanks a lot for sharing your kind comment and qualifying us of "Treasure". I am delighted to read that you found our premises magnificent and our professional staff amazing. We do our best to deliver, on a day-to-day basis, flawless guest experiences and...More

    NH Collection Paseo del Prado
    1,422 reviews
    #45 of 437 hotels in Madrid
     
    Hotel Villa Real
    1,804 reviews
    #37 of 437 hotels in Madrid
     
    Hotel Urban
    1,996 reviews
    #24 of 437 hotels in Madrid
     
    Hotel Ritz, Madrid
    1,922 reviews
    #42 of 437 hotels in Madrid
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $276 - $895 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Madrid
    • #10 Romantic Hotel in Madrid
    • #15 Family Hotel in Madrid
    • #35 Luxury Hotel in Madrid
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 470
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Priceline, Cancelon, TripOnline SA, Agoda, Hotwire, Cheap Tickets, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Westin Palace Madrid reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid >
    • Huertas
    • Also Known As
    • The Westin Palace Madrid Hotel Madrid ,
    • Westin Madrid ,
    • Madrid Westin ,
    • Westin Palace Madrid
    Add Photo Photos
    Traveler (2038)
    Room & Suite (758)
    Dining (253)
    Pool & Beach (3)
    Hotel & Grounds (1423)
    Bathroom (118)
    Business Center & Event Rooms (36)
    Family and Play Areas (4)
    Nearby
    Huertas
    Also known as Barrio de las Letras, Huertas was once
    home to prominent literary figures, Miguel de
    Cervantes and Lope de Vega among them. The
    neighborhood is committed to celebrating its rich
    heritage: Calle Huertas itself is inlaid with quotes
    from celebrated authors, street names pay homage to
    them, and second-hand bookshops pervade. Huertas
    receives a fair amount of spillover from the center —
    ...More
    Hotel Villa Real
    1,804 reviews
    .09 miles away
     
    NH Collection Paseo del Prado
    1,422 reviews
    .04 miles away
     
    Hotel Urban
    1,996 reviews
    .20 miles away
     
    Hotel Ritz, Madrid
    1,922 reviews
    .14 miles away
     
    Nearby Restaurants
    East 47
    337 reviews
    .09 miles away
    Cerveceria Cervantes
    678 reviews
    .07 miles away
    La Rotonda
    309 reviews
    .00 miles away
    Taberna El Rincon de Jose
    116 reviews
    .05 miles away
    Nearby Attractions
    Thyssen-Bornemisza Museum (Museo Thyssen-Bornemisza)
    12,528 reviews
    .08 miles away
    Paseo del Prado
    3,721 reviews
    .13 miles away
    Casa Museo Lope de Vega
    437 reviews
    .12 miles away
    Fuente de Neptuno
    462 reviews
    .04 miles away
    Ask a question
    Questions & Answers
    Karin3
    September 22, 2017|
    AnswerShow all 6 answers
    Response from ClassyOZ |
    We have just spent 2 nights at the Westin. Not all of the rooms have been renovated. As far as we know, 5th and 6th floor have been renovated. We stayed on the 6th floor. If you book on the website, book for executive room... More
    2
    Votes
    John Paul H
    September 17, 2017|
    Answer
    Response from R4263PHdavidp | Reviewed this property |
    K k k
    0
    Votes
    Anne R
    June 16, 2017|
    AnswerShow all 9 answers
    Response from Paloma H | Property representative |
    Good afternoon Anne, As other users have commented, we do not have a pool. Thank you for letting us know about the divergences between the information given by TripAdvisor and our hotel. We hope to welcome you soon, Glenn R
    0
    Votes
    Room Tips
    "If you want a view, request to face the fountain."
    Read review
    "Choose non-smoking room"
    Read review
    "high floor closer to elevators"
    Read review
    "Check out your room before accepting it. Some travelers in our party had rooms with beds that were pretty..."
    Read review
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