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Stayed there for 1 night with my 2 kids, check-in was slow, people were there but all had something else to do..hotel is grand and amazing and rooms are very beautiful and well appointed. We check out early and I was alone with 4 bags...More
I literally can't think of anything negative to say about our experience here--one of the best stays at an SPG property we have had! We arrived jet lagged after a red eye flight on a Monday morning, are immediately taken care of by Marco at...More
1 Thank Michelle J
Response from Paloma H, Manager at The Westin Palace MadridResponded October 5, 2017
Dear Michelle J,
Thank you for sharing your opinion about your recent stay at The Westin Palace, Madrid. We are delighted to hear that we managed to exceed your expectations and that every detail of your stay, especially your SPG recognition, was highly appreciated.
This was our first trip to Madrid so we decided to sample two different styles and stayed a few days in a boutique hotel before moving to Westin Palace. Location was perfect and the exterior looked historic and posh. The public space is vast but...More
Response from Paloma H, Manager at The Westin Palace MadridResponded today
Dear Tripadvisor reviewer,
Thank you for taking time for giving your feedback and for loyalty to SPG program as an SPG Gold Member.
We are more than happy to know that we were able to exceed your expectations and appreciate the hard-work you saw in...More
The hotel is solid in every area: service was top-notch despite our arrival on an extremely busy day for the city. The huge property is well maintained and clean. The room and bed are comfortable and spacious, and temperature is just nice for a winter...More
Response from Paloma H, Manager at The Westin Palace MadridResponded 4 days ago
Thank you for sharing your recent experience with TripAdvisor users. We are delighted to read that you had a great stay and particularly enjoyed our prime location in Madrid and the number of activities available around our hotel. Concerning the lifts we have...More
Amazing! We were upgraded as SPG platinum members to a beautiful suite. The breakfast was fantastic and the staff wonderful! I would not want to stay anywhere else if I go back to Madrid. The manager sent us up a bottle of Cava for our...More
Thank Jamie D
Response from Paloma H, Manager at The Westin Palace MadridResponded 1 week ago
Thank you for sharing your positive opinion about your recent stay at The Westin Palace, Madrid. We are glad to read that you enjoyed your upgrade to one of our suites and that your SPG status was recognized.
We hope to make every...More
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Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$254 - $729 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Business Hotel in Madrid
#10 Romantic Hotel in Madrid
#12 Family Hotel in Madrid
#37 Luxury Hotel in Madrid
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center —
side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
We have just spent 2 nights at the Westin. Not all of the rooms have been renovated. As far as we know, 5th and 6th floor have been renovated. We stayed on the 6th floor. If you book on the website, book for executive room... More
We have just spent 2 nights at the Westin. Not all of the rooms have been renovated. As far as we know, 5th and 6th floor have been renovated. We stayed on the 6th floor. If you book on the website, book for executive room and if it is renovated, it will be stated as such. It's a good room ( see my review) but 6th floor( except for the corner suites) have two small windows. Good luck !