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The Westin Palace Madrid

Traveler (2576)
Room & Suite (738)
Dining (274)
Certificate of Excellence

About

#73 of 458 hotels in Madrid
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Built by order of King Alfonso XIII in 1912, The Westin Palace, Madrid was recently restored to its original splendor. Situated near the Prado museum, historic monuments and some of the best tapas restaurants in town, It is listed in the Condé Nast Traveler "Gold List 2010" as one of the best hotels in Spain.
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Property amenities
Room service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Hotel links
Visit hotel website
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Location

Full view
100Great for walkers
Grade: 100 out of 100
404Restaurantswithin 0.3 miles
130Attractionswithin 0.3 miles
Neighborhood
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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4,776Reviews
60Q+A
100Room tips
Traveler rating
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Popular mentions
A childhood friend and I just spent 5 nights at the Westin Palace and had such a fantastic time! Our room was spacious and comfortable, and the staff could not have been nicer or more helpful. Of course, the location is the best for visiting museums, hopping on/off the
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Response from Paloma H, Manager at The Westin Palace Madrid
Responded yesterday
Dear FirstLoveTravel, It's a pleasure for us to know that you and your friend have enjoyed your five nights stay with us and that we were able to exceed your expectations. Thank you so much for choosing and recommending us as well as for writing this amazing review about your experience! Looking forward to welcoming you back in the very near future, Warm regards, Paloma Hidalgo Rooms Division Manager
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Western Palace , Grand hotel in an historic and elegant city. Meeting up with friends from Texas and enjoying just snapshot in three days of what is there to experience. Half day on the topless bus on our first day showed us some of what the old part of the city had to offer. We
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Response from Paloma H, Manager at The Westin Palace Madrid
Responded yesterday
Dear Stephen M, It's great to read that you and your friends have enjoyed our hotel as well as our city and its attractions. Thank you for sharing your experience that I have already shared with all the hotel team to celebrate it. Looking forward to welcoming you back in the very near future, My best regards, Paloma Hidalgo Rooms Division Manager
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+1
We spent six nights at The Westin Palace Madrid. It was one of the nicest hotels we have EVER stayed in, anywhere. We cannot say enough positive about the staff at the hotel. The location is ideal -- near the Prado, Sofia Reina, Thyssen, Puerto del Sol, Parliament, Royal
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Response from Paloma H, Manager at The Westin Palace Madrid
Responded 3 days ago
Dear Aloha25, Thank you so much for choosing us for your six nights stay in Madrid and for such and amazing review! We're very proud to know that we were able to exceed your expectations with the service provided by our staff as well as with the rest of the aspects of your stay. I have shared it with all the hotel team to celebrate it, and I really appreciate your special mention to Juana, Rodica and María... they're very exited and motivated! Looking forward to welcome you back in the very near future, My best regards, Paloma Hidalgo Rooms Division Manager
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Two blocks to the Prado and two blocks to the Thyssen-Bornemisza museums. Also a reasonably easy walk to most other main sights in the core of Madrid. That said, room was often too warm even with the AC set at high fan and lowest temperature. Elevators can be slow (use the
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Response from Paloma H, Manager at The Westin Palace Madrid
Responded 3 days ago
Dear TravelWarrior200, Thank you so much for your review I have shared it with the hotel team for further analysis of your valuable feedback in order to learn from it and take actions to improve. On the other side, we're glad to know that you enjoyed the hotel location and two of the main museums of Madrid. Hope you will give us another opportunity to welcome you back and serve you better, Kind regards, Paloma Hidalgo Rooms Division Manager
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The hotel is ideally located near many shops, restaurants, museums, etc. Our room on the third floor was quite large. The bathroom was spacious as well, with double sinks and plenty of counter space. The breakfast buffet is fabulous, complete with an array of hot entrees,
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Response from Paloma H, Manager at The Westin Palace Madrid
Responded 4 days ago
Dear Vicki A, Thank you so much for taking the time to write your wonderful detailed review about our hotel and its services! We're so glad to know that we were able to exceed your expectations with the hotel location as well as the room occupied and our daily buffet breakfast. Looking forward to welcoming you back in the very near future, Kind regards, Paloma Hidalgo Rooms Division Manager
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PRICE RANGE
$253 - $1,007 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin palace madrid hotel madridwestin madridmadrid westinwestin palace madrid
LOCATION
SpainCommunity of MadridMadridHuertasLiterary Quarter (Barrio de Las Letras)CortesCentro
NUMBER OF ROOMS
470
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