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BEST WESTERN Carlos V

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930 Reviews from our TripAdvisor Community

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Showing 545: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed March 4, 2016 via mobile

My daughter and myself stayed here for 3 nights and couldn't believe our luck on finding such a gem of a place in Madrid! The location is perfect, you are in the heart of everything, 2 mins to your left and you were on Gran Via, a shoppers paradise and 2 mins to your right at Puerta de Sol. We... More 

Helpful?
Thank Maggie D
merseyside
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 3, 2016

I booked with 7ideas Booking Agents and ended up sleeping in a double bed with my mate for the first night, all because there was no option for "Twin Room" on the choices I thought I could sort this at the hotel .. but No I could not Poor Agent, Great Trip

Review collected in partnership with 7Ideas.com

Helpful?
1 Thank bigjaymoore
Liverpool, United Kingdom
Level Contributor
174 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed March 2, 2016

This is a clean good hotel right in the centre so within walking distance to most of the attractions I agree with all the good reviews. My only problem was having to share a double bed with my big ugly snoring mate on the first night .. Aghhhh The booking site I went with never offered twin rooms only single... More 

Helpful?
Thank Jay M
Dallas, Texas
1 review
4 of 5 stars Reviewed February 17, 2016 via mobile

Very friendly and excellent customer service. Awesome breakfast buffet and reasonable price. Room always cleaned well. Furniture could use some upgrades and walls are thin. Loud guests from the hallway could be heard well in the room.

Helpful?
Thank Chica1104
Bangkok, Thailand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 2, 2016

The good- Location is perfect and staff was helpful wen we needed assistance. The bad- The hotel room was a big let down. I was sold by the photos which made the room look nice, clean, and inviting but in reality it was tiny, uncomfortable, and bleak as the room's window looked into a dark alley. The bathroom and shower... More 

Helpful?
Thank Whitteddave
Montreal, Canada
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 12, 2016

Great location. Right in the heart of Puerta del Sol. As soon as you go outside of the hotel, you are steps away to the shops and restaurants. It has an elegant dining room, antique type. The room and the bathroom are small but functional. It is not a place to stay a long time. I will feel claustrophobic.There is... More 

Helpful?
Thank Jsfverg
Level Contributor
3 reviews
5 of 5 stars Reviewed January 12, 2016 via mobile

My wife and I were very happy with our stay. The hotel is located in the middle of most major attractions. Mercado San Miguel is walking distance. There's a great churros and Spanish hot chocolate near by called Chocolateria San Gines which is amazing!! Ok, back to the hotel now... The breakfast buffet was delicious and our wait staff was... More 

Helpful?
Thank Eddie M
Sauda, Norway
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

The location i just perfect close to Sol and all shopping around. Classic rooms, cleanless is perfect and free wifi. Delicous breakfast too. A good choice are the rooms on the 5th floor with big terrace.

Helpful?
Thank Jens19812013
Omaha, Nebraska
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 23, 2015 via mobile

Just left after a three night stay and loved it! The rooms are a bit small, but set up to work! The bathrooms were definitely bigger than expected. Staff is very helpful and location is great! Walking distance to almost anything you need or want, and short walk to the Metro! Very pleased with our stay in Madrid. We had... More 

Helpful?
Thank MDManc
Manama, Bahrain
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed December 16, 2015 via mobile

The hotel is close to the city centre, good value of money, yet shouldn't be rated as four stars in my opinion. The hotel charges for using the safe, although not much of an amount (1.65 euro per day), this shouldn't be a practice as all hotels including low end ones provide such free of charge. Rooms are good however,... More 

Helpful?
Thank Hussain J
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about BEST WESTERN Carlos V

Address: Calle Maestro Victoria 5, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $119 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Carlos V 3*
Number of rooms: 67
Reservation Options:
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Also Known As:
Best Western Carlos v Hotel Madrid
Best Western Hotel Madrid
Best Western Madrid
Madrid Best Western
Hotel Style:
#115 Family Hotel in Madrid
#139 Romantic Hotel in Madrid
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