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NH Collection Palacio de Tepa

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#29 of 448 Hotels in Madrid
Certificate of Excellence
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921 Reviews from our TripAdvisor Community

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Showing 535: English reviews
London, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I only spent two nights at this hotel but would love to go back. Terrific position in the heart of the city. The room was spacious and extremely comfortable. The air conditioning was efficient and quiet which was very welcome. The staff were all friendly and helpful. This is a great hotel in a great city

Helpful?
Thank 616simon
Chula Vista
1 review
5 of 5 stars Reviewed 2 days ago NEW

The service was so professional and pleasant. Such a great staff and so helpful! Anything we needed they had an answer or would look for one, This is the first time I have stayed in a NH Hotel and it made a great impression on me. It made my trip in Madrid even more enjoyable. I will probably look for... More 

Review collected in partnership with NH Hotels

Helpful?
Thank thomassN9151EY
London, United Kingdom
Level Contributor
165 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Note that Junior Suites in this well located and civilised hotel come in two forms. One type has two small rooms on the first floor with a low headroom and a very small bathroom. The other type is converted from a high ceilinged room and has a 'sleeping loft' installed in the double height space. The hotel charges 15 euros... More 

Helpful?
Thank Christo8
Sheffield, England, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have booked for 4 nights at the hotel, and have been very happy here. We are celebrating a special anniversary, told the hotel about this before we came, and were trilled when the staff brought a bottle of bubbly and some macarons to our room to help us celebrate. Our room, on the 4th floor, is lovely with a... More 

Helpful?
Thank Christine D
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Christine D, thank you for your excellent comments about our hotel and for sharing your experience in our Hotel, I am glad to know that you enjoyed your stay with us during your last visit to Madrid! Comments such as yours are inspiring for our continuous improvements. The entire NH Collection Palacio de Tepa team look forward to welcoming... More 

singapore
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The locale is in the mid of the city. We spent day 1 walking to the left where the major plaza, palaces n cathedral resides. The 2nd day, we covered the right side where the museums n parks resides. Perfect! And the breakfast, yummy croissants and fresh orange juice! Ps: bathroom has the best hair dryer ever! Cool air and... More 

Helpful?
Thank AAdrive
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear AAdrive Thank you for having chosen our Hotel for your recent stay in Madrid, I would like to express our gratitude for this excellent comments of our hotel and for sharing your experience with us. The complete NH Collection Palacio de Tepa team hope to see you soon!!! Best regards. More 

Minneapolis, Minnesota
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay here often, so I am biased. Convenient location, yet quiet. Roomsand bathrooms adequate size, stylish, and always clean. What stood out for me on this trip was the staff. I wanted to get some scissors and envelopes to organize receipts for this business holiday combination trip. I asked for a stationary store. They provided both the envelopes and... More 

Helpful?
Thank jeffrey h
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear jeffrey h firstly I would like to thank you for your great comment about our Hotel and service, thank you for sharing that in Tripadvisor. At the NH Collection Palacio de Tepa it is our aim to exceed the expectations of our guests and it is most inspiring for all of our team members to accomplish this.We all look... More 

Brisbane, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Location of hotel is excellent for exploring Madrid. Rooms stylish and comfortable. Beautiful breakfast to start the day. Very helpful staff. Have re booked for end of our holiday in Spain. Terrific bars and restaurants nearby

Review collected in partnership with NH Hotels

Helpful?
Thank AliB52
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear AliB52 thank you for your excellent comments and for sharing your experience in Tripadvisor,I am glad to know that you enjoyed your stay with us during your visit to Madrid!. The entire NH Collection Palacio de Tepa team look forward to welcoming you back in a very near future! Best regards More 

kuala lampur
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

When I booked i was depending on 2 things the location which turned out to be very true. Very convenient and near downtown. The other factor i depend on was the pictures on the website, here where i have the issue. The room quality is very poor and old. AC is noisy .Towels smells, bathtub is very dirty, i am... More 

Helpful?
Thank badr d
Munich, Germany
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel 5 days on our trip to Madrid. It has an absolute perfect location, right in the city center of Madrid. All the main sightseeing spots you can reach by foot and Puerta del Sol is some 3 min walking distance away. We had a room on the on the 4th floor, it was spacious, had... More 

Helpful?
Thank Bambola_Bax
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Bambola_Bax thank you for your comments regarding your experience in NH Collection Palacio de Tepa. We are very happy to hear that you enjoyed your stay. Your comments are a great help to improving our service and we really hope to see you soon! Best regards. More 

London, United Kingdom
Level Contributor
204 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here only 1 night, but like most NH hotels, little to fault. The hotel is inside an old building which has seemingly been completely renovated - something I like about NH hotels I've stayed in - they take old buildings and re-purpose them - rather than build new characterless buildings. The fact it's in an old building means things... More 

Helpful?
1 Thank bobdibest
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear bobdibest, thank you for sharing your opinion in Tripadvisor. As you say, our hotel is a restored Palace from the 19th century, however its renovation was done with special care so most of its features still remain. We thank you for your comments about our facilities and most important of our staff. We take special note in your suggestion... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Historic 19th century palace located in Madrid's Las Letras district, the NH Collection Palacio de Tepa is surrounded by history and romance. Just a five-minute walk away, the famous Plaza Mayor and next to Plaza Santa Ana enchant tourists and locals alike. ... more   less 

Additional Information about NH Collection Palacio de Tepa

Address: San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Huertas , Sol
Price Range: $175 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Palacio de Tepa 5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Nh Palacio De Tepa Hotel Madrid
Hotel Style:
#11 Romantic Hotel in Madrid
#14 Business Hotel in Madrid
#16 Family Hotel in Madrid
#23 Luxury Hotel in Madrid
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