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NH Collection Palacio de Tepa

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#28 of 447 Hotels in Madrid
Certificate of Excellence
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891 Reviews from our TripAdvisor Community

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Showing 516: English reviews
Glasgow, Scotland
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had the pleasure of staying for a long weekend 19-22 August 16. Everything from check in, the room, breakfast, gym - all great. The location was amazing on a small side street with access to plaza's, transport and lovely restaurants and bars. Everything was perfect, it could have not been better. I didn't want to leave and I can't wait... More 

Helpful?
Thank vickyping
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear vickyping, it is a pleasure to know that you had a magnificent stay with us. We are located in the middle of Barrio de las Letras neighbourhood so indeed all the mayor sites of the city are walking distance. We would like to thank you and we hope to welcome you again in your next visit to Madrid. Best... More 

Reston, Virginia
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was probably one of the best hotels that I've stayed in. The check-in staff were top notch, the room was large and spacious, and the atmosphere was welcoming. I will ABSOLUTELY stay here again and this will be the only hotel that I stay at in Madrid.

Helpful?
Thank Andrew F
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Andrew F, we are delighted to hear such a wonderful comment and to know that you enjoyed your stay in our hotel. We hope to welcome you again really soon. Best regards. More 

Level Contributor
375 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I ended up having 4 nights here on our recent trip. Our first night we arrived into Madrid late and I was with my daughter we had room 509 which was at the top so had slipped roof with window in the eaves. Modern and clean room but wouldn't have been my first choice. We picked the hotel as it... More 

Helpful?
Thank Sophia P
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Sophia P, it is a pleasure for us to know that you enjoyed your stay with us and that we achieved our goal, which is the comfort of our guests. I will translate your kind comment to our team. Looking foward to welcoming you again. Best regards. More 

Fairfield County, CT
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We decided to turn a lengthy layover into a mini-tour of Madrid, and this hotel & neighborhood truly delivered. The staff, especially the concierge, is knowledgeable and passionate about Madrid and the architecture of the hotel and the neighborhood. We asked for a quiet room and got an interior courtyard room - which suited us fine, needing some sleep. Very... More 

Helpful?
Thank khn
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear khn, thank you for such a wonderfull comment. I will translate your commentary to all of the NH Collection Palacio de Tepa team. We appreciate you pointing out our very central location. Indeed the same arquitect that designed part of the Plaza Mayor and of the Prado Museum also designed this hotel.We hope to wecolme you again very soon.... More 

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 2 weeks ago

great hotel and nice staff, best of all its location as its in middle of madrid and you can go anywhere around walking. the room was amazing and had nice facilities except for the ironing facilities if added would be great.

Review collected in partnership with NH Hotels

Helpful?
Thank Lein A
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Lein A, thank you for having taken the time to express your opinion. We are glad to know that you enjoyed your stay with us and will take into account your recommendations. Best regards. More 

Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is clean, 9 min way from plaza mayor, breakfast is not the best but is good. The staff is nice and willing to help. The rooms are a little small but I did not care because it was comfy and clean. It was a nice quick stay. I will recommend the hotel.

Helpful?
Thank angie z
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear angie z, thank you for your kind commentary and wanting to recommend the hotel.Please know that all of our rooms are different since the structure of the actual palace was maintained. We hope to have you back soon, best regards More 

New York City, New York
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We really enjoyed our stay! It was a very good deal (price) relative to similar hotels. Perfect location - we walked everywhere. Our room was clean and spacious. Only warning - no concierge on Sat./ Sun. when we visited. The front desk tried to help and we had a good guide book.

Helpful?
Thank nyc_girl277
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear nyc_girl277, we are really glad to know that you enjoyed your stay in Madrid and with us. Thank you for pointing out that our location makes walking everywhere posible. We hope to welcome you again soon!Best regards More 

Toronto, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Super staff, quiet, restful room, great location in the heart of Madrid. Get a room facing the courtyard for extra quiet. We enjoyed our stay in this lovely hotel which was made extra special by an attentive staff. The hotel was withing walking distance of most of the major attractions in Madrid such as the Prado Museum, the Reina Sofia... More 

Helpful?
Thank AGToronto2016
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear AGToronto2016 thank you very much for taking some time of your valuable time to express your opinion about our Hotel and for sharing that in Tripadvisor. I am really happy to hear you feel our diary efforts with the only goal on satisfy our guest. The complete NH Collection Palacio de Tepa team hope to see you soon!!! Best... More 

San Diego, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff was super friendly - the moment we arrived the bell boy took our bags and parked our car in just a few minutes. With kids we upgraded to the two story suit - definitely worth every penny. Plaza Mayor is a few steps away. We will definitely book again when we return to Madrid.

Helpful?
Thank worldcupfan
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear worldcupfan thank you for having chosen our Hotel for your recent stay in Madrid, I would like to express our gratitude for this excellent comments of our hotel and for sharing your experience with us. The complete NH Collection Palacio de Tepa team hope to see you soon!!! Best regards. More 

Tel Aviv, Israel
2 reviews
4 of 5 stars Reviewed 3 weeks ago

It is relatively near the center of attractions. Although there is no swimming pool at this particular greatly enjoyed it. We were in Madrid 5 days. I would be happy if the first night we arrived in Madrid at midnight we could spend in this hotel at a nominal price because we arrived late and just used the hotel that... More 

Review collected in partnership with NH Hotels

Helpful?
Thank Beni I
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Beni I thank you very much for taking moment of your valuable time to express your opinion about our Hotel during your recent stay. Best regards. More 

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Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Historic 19th century palace located in Madrid's Las Letras district, the NH Collection Palacio de Tepa is surrounded by history and romance. Just a five-minute walk away, the famous Plaza Mayor and next to Plaza Santa Ana enchant tourists and locals alike. ... more   less 

Additional Information about NH Collection Palacio de Tepa

Address: San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Huertas , Sol
Price Range: $169 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Palacio de Tepa 5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Nh Palacio De Tepa Hotel Madrid
Hotel Style:
#11 Romantic Hotel in Madrid
#14 Business Hotel in Madrid
#16 Family Hotel in Madrid
#21 Luxury Hotel in Madrid
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