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Crowne Plaza Madrid Airport

Traveler (456)
360
Panoramas (6)
Room & Suite (339)

About

#232 of 458 hotels in Madrid
Location
Cleanliness
Service
Value
Crowne Plaza Madrid Airport Hotel opened in 2010. Four stars hotel, modern and functional. We are strategically located between Adolfo Suárez Madrid - Barajas airport and the Ifema Fairgrounds. Our Hotel has 125 rooms fully equipped and 7 meeting rooms equipped with all the technological and audiovisual advances perfect for the success of your corporate and private events. We offer free 24h Airport Shuttle, free Wi-Fi connection to all our customers and free access to our 24H gym also.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Restaurant
Free airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Parking garage
Parking
Free internet
Wifi
Public wifi
Internet
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Car hire
Banquet room
Meeting rooms
Fax / photocopying
Currency exchange
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Family rooms
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Room service
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish
Hotel links
Visit hotel website
Special Offer:IHG Global Sale
Hotel deals
1,177Reviews
28Q+A
100Room tips
Traveler rating
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Popular mentions
Nice hotel. Reception very hospitable. Room suited us and bed was comfortable. The bed was clean and the bathroom was clean. Our only problem is the Air-Con. If you look up to the ceiling vent in the hallway, the dust is terrible. It needs a really good clean. We coughed all night and I think this was due to the dust flying about. Thank god we only stayed one night! The other problem with the Air-Con is that the temp does not go below 19.5 degrees. Even if you lower it to 18 degrees. The Air-con unit turns off at 19.5 degrees. We told reception and they did agree that if turns off at 19.5 degrees. Because of this Air-Con issue we could never stay here again as we all had a very bad nights sleep before a flight, which isn't good!
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Luxury for a great price! Nicest place we have stayed in 40 years. We very much liked the place except for the overpriced buffet (18 Euroes)! It was mostly pastry and lacked good breakfast meals for Americans.
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Response from CPMManagement, Director General at Crowne Plaza Madrid Airport
Responded 6 days ago
Hi Chuck, Thank you very much for your review. We are glad that you enjoyed your stay with us. However, our breakfast buffet is 15 €. Also, there is a special offer. It can be purchased at ckeck-in for just 12 €. Hope to see you again soon. Kindest regards,
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We found the hotel shuttle area and waited for transportation. After reviewing the information from the web site it did state shuttle service every 30 minutes, however arriving between 1200-1700 you need to call and after 0000. So, we spent 20 euro as we never seen the shuttle after waiting an hour. I told my husband I messed up and we had to take a cab since we got in after 1100. It was now after 1200. Long story. If you choose to use hours 1200-1700. That is noon to 5pm. 0000 equates to midnight. On the positive side. They recommended Las Moreras for lunch/dinner and it was amazing! Wonderful food and service. So thanks to the front desk for the recommendation.
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Response from CPMManagement, Director General at Crowne Plaza Madrid Airport
Responded 4 weeks ago
Hi hidenaub66, Thank you very much for your review. We are sorry for the misunderstanding. We offer 24 hours free transfer to/from the airport, through all the terminals from 7 am. to 11 pm. every 30 minutes. Out of these times, it is on request, dialing 0034 91 206 34 10. We hope to see you again soon. Kindest regards,
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+1
Perfect hotel for a layover stay. They have their own mini van to shuttle you from and to Barajas International Airport, look for the sign in each terminal, they run every half hour. We booked it through Travelocity and we paid $85.00 USD for one night. We were greeted by Marta, Alicia, and Antonio; they were so friendly and helpful. We enjoyed the buffet breakfast very much, which includes cured Spanish ham.
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Response from CPMManagement, Director General at Crowne Plaza Madrid Airport
Responded 4 weeks ago
Hi BernardoBernal, Thank you very much for your review and for your nice words. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kindest regards,
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1 night stay before early morning flight. Very pleasant hotel. Stay courteous and accommodating. Room Spacious and very clean. Can’t fault this place. Shuttles to and from airport were prompt and convenient even the early morning one. Will definitely be staying here each time I fly to Madrid and need airport hotel stopover.
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Response from CPMManagement, Director General at Crowne Plaza Madrid Airport
Responded Jun 2, 2019
Hi AM471, Thank you very much for your review and your comments. We are very glad that you enjoyed your stay with us. Kindest regards,
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PRICE RANGE
$63 - $252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza madrid airport hotel madrid
LOCATION
SpainCommunity of MadridMadridRejas / San Blas - Canillejas
NUMBER OF ROOMS
125
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