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    Pestana Plaza Mayor Madrid

    169 reviews
    #26 of 464 Hotels in Madrid
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    Calle Imperial 8, 28012 Madrid Spain
    5 people are viewing this hotel
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    Guests1 room, 2 adults, 0 children
    Pestana Hotel Group
    $386
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    View all photos (125)125
    Traveler (101)
    Room & Suite (27)
    Pool & Beach (7)

    About

    4.5
    Excellent
    169 reviews
    Location
    Cleanliness
    Service
    Value
    The Pestana Plaza Mayor Madrid is a unique and unparalleled luxury hotel, paying tribute to the work of weavers, embroiderers, blacksmiths, carpenters and potters. It’s also a tribute to its original architecture, where every exposed brick on its strong walls bears the scars of history in a simple and natural way.
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    Full view
    Property amenities
    Free High Speed Internet (WiFi)
    Pool
    Fitness Center with Gym / Workout Room
    Bar / lounge
    Business Center with Internet Access
    Spa
    Rooftop terrace
    Baggage storage
    Free internet
    Wifi
    Public wifi
    Internet
    Restaurant
    24-hour front desk
    Laundry service
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    Room features
    Non-smoking rooms
    Suites
    Family rooms
    Air conditioning
    Room service
    Good to know
    HOTEL CLASS
    Languages Spoken
    French, Spanish
    169Reviews2Q+A4Room tips

    Reviews

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    Popular mentions
    Fantastic Hotel!
    Fantastic Hotel! You cannot go wrong staying at this hotel. Wonderful comfortable hotel room with great views over the square. Great restaurant for breakfast and dinner and very helpful staff. The location of this hotel is great with lots to see and do within walking distance.
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    Date of stay: September 2019Trip type: Traveled as a couple
    Charm, Smiles, History - Perfection
    Laundry list of attractiveness: Boutique historical building with attention to design details in spades, super friendly staff that practically hold your hand throughout the experience, rooftop pool, subterranean grotto spa, glass-ceiling atrium restaurant (spectacular in rain), big rooms with comfy beds and fantastic water pressure and Nespresso machine (!), and Plaza Major. Pestana is a former fire station that has been creatively repurposed for luxury hospitality. So many original elements retained and stone, marble, tile work throughout. Massive interior wood doors and twin fireplaces in the lounge. All incredible. It is the only hotel on Plaza Major. Okay, one might argue that the plaza’s touristic existence is not the best case scenario, but my view - attached - is great. The windows are soundproof, so not a hint of Saturday night revelry unless I let it in. Which I do because I am unaccustomed to absolute quiet...silence is the loudest noise imaginable. The atrium breakfast is Euro-standard and pleasing. Pestana is a recent opening so the employees are best-of-class from other properties. Every effort made to accommodate and make me feel welcome. This Pestana is a stunner that may become my go-to Madrid residence. Love it.…
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    Date of stay: September 2019Trip type: Traveled solo
    A beautiful hotel in a great location
    A beautifully designed hotel in a lovely old building.. We loved the hamam style indoor pool/spa - great to relax in after a hot day sightseeing. The breakfast was excellent and staff were very friendly and helpful.
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    Review collected in partnership with Pestana Hotel Group
    Date of stay: August 2019
    Value
    Rooms
    Location
    Cleanliness
    Service
    Sleep Quality
    Trip type: Traveled as a couple
    Response from pestanaplazamayor, Guest Relations Manager at Pestana Plaza Mayor Madrid
    Responded 1 week ago
    Dear guest, First of all, we want to thank you very much for your excellent feedback on Pestana Plaza Mayor Madrid. It gives us great satisfaction to hear that you enjoyed your stay at our hotel and that you particularly enjoyed our services and facilities. We were also very happy to hear that we were able to offer you a pleasant stay. We look forward to hosting you again soon at Pestana Plaza Mayor Madrid. Best regards, Pestana Collection Hotels
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    Pestana Madrid
    Great location walking distance to all the sights and metro stops close by . Room was very comfortable and restaurant and bar facilities were good. Enjoyed my stay here and would definitely return again !
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    Review collected in partnership with Pestana Hotel Group
    Date of stay: September 2019
    Value
    Rooms
    Location
    Cleanliness
    Service
    Sleep Quality
    Trip type: Traveled with family
    Response from pestanaplazamayor, Guest Relations Manager at Pestana Plaza Mayor Madrid
    Responded 1 week ago
    Dear Mrs Smith, On behalf of the staff at Pestana Plaza Mayor Madrid, I would like to take the opportunity to personally thank you for your feedback and review. It is very important for us to know that you had a pleasant stay with us and that we were able to help you create beautiful memories. It was a pleasure having you with us. We look forward to hosting you again soon at our hotel. Best regards, Pestana Collection Hotels
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    Stunning renovation
    What a wonderfully unique hotel located in the Plaza Mayor. The common spaces in the hotel are a real WOW and stunningly decorated. The staff was very friendly and welcoming. I have already recommended it to family. Stay here!
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    Date of stay: August 2019
    Cleanliness
    Service
    Sleep Quality
    Room Tip: Ask for a room overlooking the Plaza
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    Response from pestanaplazamayor, Guest Relations Manager at Pestana Plaza Mayor Madrid
    Responded 1 week ago
    Dear guest, We were truly delighted to hear that your recent stay at Pestana Plaza Mayor Madrid was excellent and that you fully enjoyed our facilities and services. Our team would like to thank you for your very kind words. Many thanks for choosing Pestana Plaza Mayor Madrid for your holiday. We look forward to hosting you again soon at our hotel. Best regards, Pestana Collection Hotels
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    PRICE RANGE
    $173 - $381 (Based on Average Rates for a Standard Room)
    LOCATION
    SpainCommunity of MadridMadrid
    NUMBER OF ROOMS
    89
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