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Pestana Plaza Mayor Madrid

Calle Imperial 8, 28012 Madrid Spain
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Traveler (261)
Room & Suite (65)
Dining (32)


#46 of 474 hotels in Madrid
The Pestana Plaza Mayor Madrid is a unique and unparalleled luxury hotel, paying tribute to the work of weavers, embroiderers, blacksmiths, carpenters and potters. It’s also a tribute to its original architecture, where every exposed brick on its strong walls bears the scars of history in a simple and natural way.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Breakfast available
Breakfast buffet
Outdoor dining area
Business Center with Internet Access
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Neck massage
Steam room
Rooftop terrace
Baggage storage
Non-smoking hotel
Sun deck
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Seating area
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
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Good to know
Languages Spoken
English, Spanish


Full view
100Great for walkers
Grade: 100 out of 100
922Restaurantswithin 0.3 miles
249Attractionswithin 0.3 miles
356Reviews5Q+A9Room tips
Traveler rating
  • 280
  • 43
  • 16
  • 6
  • 11
Time of year
Traveler type
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Selected filters
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  • English
Popular mentions
Géraldine F wrote a review Feb 21
4 contributions1 helpful vote
What an incredible journey at Pestana Hotel. Amazing breakfast, spa experience, thanks you to the staff for this warm welcome and kindness all over our stay at Pestana. Big + for the incredible spa and pool !!
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Date of stay: February 2021Trip type: Traveled as a couple
Response from Raúl Fresneda, Atención al cliente/recepción at Pestana Plaza Mayor Madrid
Responded 3 days ago
Dear Géraldine, Thank you for your feedback on your stay at Pestana Plaza Mayor - Madrid. We are pleased to hear that you enjoyed the experience and our team's service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Plaza Mayor - Madrid, and we look forward to welcoming you again soon. Best regards, The Team at Pestana Plaza Mayor - Madrid
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Fernando C wrote a review Feb 20
Madrid, Spain3 contributions1 helpful vote
Best service, very nice decoration, great views of Plaza Mayor and incredible SPA. The organization during the restrictions is very good, you can make SPA and breakfast reservations to be safe. Overall cleanliness is exellent.
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Date of stay: February 2021
Room Tip: Rooms with views of plaza mayor are great.
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Armando T wrote a review Feb 14
7 contributions1 helpful vote
If you can choose a loft with views to Plaza Mayor, they are really amazing. Not sure if you are allowed to choose them while booking but at least you can try. Very friendly staff at all time and everywhre; very helpful, too. Just a couple of things to improve: a little bit more of light in the bathroom and better directions to find the rooftop, where you can find amazing views of Madrid too.
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Date of stay: February 2021
Sleep Quality
Room Tip: Lofts overlooking Plaza Mayor are amazing
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Response from Raúl Fresneda, Atención al cliente/recepción at Pestana Plaza Mayor Madrid
Responded 3 days ago
Dear Armando, We were delighted to hear that your recent stay at Pestana Plaza Mayor - Madrid was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback. Many thanks for choosing Pestana Plaza Mayor - Madrid for your last visit. We look forward to hosting you again soon at our hotel. Kind regards, The Team at Pestana Plaza Mayor - Madrid
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Flexyclo wrote a review Feb 13
Lugano, Switzerland28 contributions27 helpful votes
Very nice hotel, good service, nice and helpful staff. Directly on plaza Mayor, in walking distance from any mayor attraction. Breakfast was good but below expectations. Hotel and rooms are Verry clean, but room refurbishment (towels, water etc) was not very accurate
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Date of stay: February 2021Trip type: Traveled on business
Kelly S wrote a review Jan 2021
46 contributions39 helpful votes
This hotel is beautiful - amazing location! Our loft room was incredible, with the plaza mayor xmas views (it really made Christmas for us!) Great tv, with good channels. The bed was the comfiest I've slept on, cleaning was amazing all over the hotel. Staff very friendly/efficient - breakfast was fab! We visted the spa (there was a mix up with the timings due to admin error but they managed to sort it) was a beautiful spa - the sauna/pool could be hotter & the spa in general as it was a bit chilly! Also other people at the spa could have been quieter as its a spa not a swimming pool to jump around. Also not much privacy with the toilet in the room would have preferred a darker door.
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Date of stay: December 2020
Sleep Quality
1 Helpful vote
$165 - $291 (Based on Average Rates for a Standard Room)
SpainCommunity of MadridMadridSol / Centro / Austrias
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Frequently Asked Questions about Pestana Plaza Mayor Madrid
Which popular attractions are close to Pestana Plaza Mayor Madrid?
Nearby attractions include Plaza Mayor (0.04 miles), Mercado San Miguel (0.1 miles), and Five Mon-keys Escape Game (0.07 miles).
What are some of the property amenities at Pestana Plaza Mayor Madrid?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Pestana Plaza Mayor Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pestana Plaza Mayor Madrid?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pestana Plaza Mayor Madrid?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Pestana Plaza Mayor Madrid?
Conveniently located restaurants include Ástor, Restaurante DCorazon, and Steakburger Arenal.
Are there opportunities to exercise at Pestana Plaza Mayor Madrid?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Pestana Plaza Mayor Madrid located near the city center?
Yes, it is 0.3 miles away from the center of Madrid.
Are any cleaning services offered at Pestana Plaza Mayor Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Does Pestana Plaza Mayor Madrid offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pestana Plaza Mayor Madrid?
The staff speaks multiple languages, including English and Spanish.