Fantastic Hotel! You cannot go wrong staying at this hotel. Wonderful comfortable hotel room with great views over the square. Great restaurant for breakfast and dinner and very helpful staff. The location of this hotel is great with lots to see and do within walking distance.
Laundry list of attractiveness: Boutique historical building with attention to design details in spades, super friendly staff that practically hold your hand throughout the experience, rooftop pool, subterranean grotto spa, glass-ceiling atrium restaurant (spectacular in rain), big rooms with comfy beds and fantastic water pressure and Nespresso machine (!), and Plaza Major. Pestana is a former fire station that has been creatively repurposed for luxury hospitality. So many original elements retained and stone, marble, tile work throughout. Massive interior wood doors and twin fireplaces in the lounge. All incredible. It is the only hotel on Plaza Major. Okay, one might argue that the plaza’s touristic existence is not the best case scenario, but my view - attached - is great. The windows are soundproof, so not a hint of Saturday night revelry unless I let it in. Which I do because I am unaccustomed to absolute quiet...silence is the loudest noise imaginable. The atrium breakfast is Euro-standard and pleasing. Pestana is a recent opening so the employees are best-of-class from other properties. Every effort made to accommodate and make me feel welcome. This Pestana is a stunner that may become my go-to Madrid residence. Love it.…
A beautifully designed hotel in a lovely old building.. We loved the hamam style indoor pool/spa - great to relax in after a hot day sightseeing. The breakfast was excellent and staff were very friendly and helpful.
Great location walking distance to all the sights and metro stops close by . Room was very comfortable and restaurant and bar facilities were good. Enjoyed my stay here and would definitely return again !
What a wonderfully unique hotel located in the Plaza Mayor. The common spaces in the hotel are a real WOW and stunningly decorated. The staff was very friendly and welcoming. I have already recommended it to family. Stay here!