Radisson Blu Hotel, Madrid Prado
Calle Moratin 52, 28014 Madrid Spain
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About
#157 of 505 hotels in Madrid
Location
4.8
Cleanliness
4.7
Service
4.5
Value
4.2
Travelers' Choice
GreenLeaders Gold level
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Property amenities
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Meeting rooms
Spa
Baggage storage
Concierge
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
351Restaurantswithin 0.3 miles
143Attractionswithin 0.3 miles
Calle Moratin 52, 28014 Madrid Spain
Name/address in local language
Getting there
AtochaMadrid Metro6 min
Antón MartínMadrid Metro6 min
Rental CarsSee rental cars from $24/day
143Reviews1Q+A6Room tips
Reviews
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I had a difficult situation with 7 family members checking in and leaving at different times. that challenged the automatic processes in place. The management intervened and finally made it right but with difficulty.
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Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from María Fernández-LLebrez, Guest Services / Front Office at Radisson Blu Hotel, Madrid Prado
Responded yesterday
Dear Guest, Thank you for taking the time in sharing your opinion. Your feedback is our most valuable tool for us to keep improving on daily basis. I do apologise we did not meet your expectations and we hope to have a second chance to change your impression. I will personally assist you with your next visit so do not hesitate to directly contact me. We look forward to welcoming you back soon. Regards, María Fernández-Llebrez Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Was greeted warmly by Muhammad on the evening that we arrived at this fabulous hotel. The hotel is very central to all the attractions including the Prado, the Park, the shops, amazing buildings and incredible restaurants. Our suite was just perfect for our 6 day stay. Stylish, spacious, comfortable and clean. Loved the art in the reception area. Nothing was too much trouble. The staff were incredibly helpful and very friendly. It was my birthday that week and Lyn at the desk had remembered me mentioning it and on my actual birthday she came personally to our room and presented me with a cake and candle. I was truly touched by her kindness and how she helped me with restaurant choices that I had requested. In fact everyone at the reception were wonderful. We tried the hotel restaurant and bar. The food and wine were excellent and it was made even more special by the service of Andrei who was exceptionally efficient and very friendly. We will always have very fond memories of this gem of a hotel. When we come back to Madrid, which we will, we would not hesitate to come back here. Thank you Radisson Blu for making our very first experience of Madrid so very very special.…
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from María Fernández-Llebrez, Guest Services / Front Office at Radisson Blu Hotel, Madrid Prado
Responded Apr 30, 2022
Dear Julie, Thank you for taking the time in sharing your opinion. I am really pleased too see you had such a wonderful experience and enjoyed your time with us. I will certainly share your kind words with Mohamed and Lynn, and the rest of the teams, who will be really happy about it and grateful. We look forward to welcoming you back soon! Warmest Regards, María Fernández-Llebrez Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall excellent hotel, beautiful location in a picturesque plaza. Staff very attentive and polite. Some rooms very spacious while others smaller, but good quality beds. Not cheap but you get what you pay for.
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Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from María Fernández-LLebrez, Guest Services / Front Office at Radisson Blu Hotel, Madrid Prado
Responded yesterday
Dear Macnamara, Thank you for taking the time in sharing your opinion. I am very pleased to see you had a wonderful experience and enjoyed your time with us. I will certainly share your kind words with the rest of the team. We look forward to welcoming you back soon. Warmest Regards, María Fernández-Llebrez Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a four night stay in a junior suite, with a balcony window over looking the small square. The hotel is relatively small and is therefore quiet and the service is very attentive. The room itself was superb - very spacious and well equipped, fantastically comfortable bed, all the amenities you would expect. The bathrooms was excellent and the room (110) even had a separate toilet. The bar and restaurant are relatively small, but the breakfast selection was more than adequate, the staff who served were friendly and efficient and the cortados were a perfect morning wake up. The location is ideal, right in the heart of the museum golden mile but only a twenty minute walk to the royal palace and the Playa Royal. There are plenty of excellent bars and restaurants in the area. I would highly recommend the hotel for a leisure visit…
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Date of stay: May 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from María Fernández-LLebrez, Guest Services / Front Office at Radisson Blu Hotel, Madrid Prado
Responded 1 week ago
Dear Richard, Thank you for taking the time in sharing your opinion. I am pleased to see you had a great experience and enjoyed your time with us. We look forward to welcoming you back soon. Regards, María Fernández-Llebrez Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located near Prado and offers the opportunity to enjoy Barrio de las Letras. It is close to the metro stations Anton Martin and Estasion del Arte. Great choice of places to visit, have a meal and explore in Madrid. The staff is friendly and demonstrates professional attitude. We had asked for a quiet room and this is what we got when we arrived. However, the standard room that we had booked was supposed to be 24 m². In fact the room 304 where we stayed was tiny and no more than 12-15 m². Another thing to consider was the room cleaning timetable. It was a mystery because there were 2 occasions when our room wasn't cleaned by 4 pm. Anyway, with the support from the reception all was sorted out. The overall experience at Radisson Blu Hotel Madrid Prado would surely far outweigh the mentioned above and we would recommend Radisson Blu Hotel Madrid Prado. …
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Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from María Fernández-LLebrez, Guest Services / Front Office at Radisson Blu Hotel, Madrid Prado
Responded 3 weeks ago
Dear Nataliya. We appreciate you taking the time to complete a survey regarding your recent stay with us. We are delighted to read that we have met your expectations. We will use your feedback to review the pointed shortages in your experience with us. On behalf of our entire team, we would like to thank you for choosing our hotel. We look forward to welcoming you back in the very near future. Best regards. María Fernández-Llebrez Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was very pleased with the very efficient and pleasant staff. Loved the breakfast buffet. Was especially pleased with the gluten-free bread and other options. And the location was great for me . Just a few hundred feet from the Prado museum . Good restaurants right around the hotel . Very good Persian restaurant right around the corner from hotel Will return to Madrid . It is a beautiful city .
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Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from María Fernández-LLebrez, Guest Services / Front Office at Radisson Blu Hotel, Madrid Prado
Responded Apr 18, 2023
Dear Tinak. We appreciate you taking the time to complete a survey regarding your recent stay with us. We are delighted to read that we have met your expectations. It is always a pleasure to have you as our guest and on behalf of the entire team , We look forward to welcoming you back. Best Regards María Fernández-Llebrez Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location! Across El Prado and if you turn left you can wonder around the neighborhoods that lead to Plaza Mayor, Plaza España, Puerto del Sol. Great food options near by in all directions. The room is small (worked for our family of 3) and worth the cramped quaters for the location.
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Date of stay: April 2023Trip type: Traveled with family
Room Tip: You well find plenty of yummy food options nearby.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from María Fernández-LLebrez, Guest Services / Front Office at Radisson Blu Hotel, Madrid Prado
Responded Apr 10, 2023
Dear Carla. Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Madrid Prado. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Madrid Prado, I look forward to welcoming you back. Sincerely, Manuel Trillo Radisson Blu Hotel, Madrid Prado
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice hotel but not very clean. Lots of rubbish left under my window the whole day and with the weather getting warmer you cannot open the windows, no nice view and smell!!! It is in a nice area but not well look after!
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from María Fernández-LLebrez, Guest Services / Front Office at Radisson Blu Hotel, Madrid Prado
Responded Mar 28, 2023
Thank you very much for your rating and foremost, the time you took to evaluate us. Thank you also for your constructive comments to which we are looking into. We are sorry to read that we have not met your expectations at this stay with us. We have communicate your comments about the cleaning in your room to pur Housekeeper manager. Regarding the room, I suggest you to try one of our Superior or Premium Rooms next time, as they are exterior with a nice balcony; I am sure they will be much more up to your liking. We remain at your disposition for any further comments or request you might have. Best regards. María Fernández-Llebrez Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A fantastic welcome at the hotel ! What a great idea to use the mirror for a personal message. My boys of 13 was so happy ! Excellent place to stay. Exceptional service in the heart of Madrid. The hotel is perfectly located and you can enjoy the best of the city and a great park next door
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from María Fernández-LLebrez, Guest Services / Front Office at Radisson Blu Hotel, Madrid Prado
Responded Mar 26, 2023
Dear Butler5151 Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Madrid Prado. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Madrid Prado, I look forward to welcoming you back. Sincerely, Sonia Jordana Radisson Blu Hotel, Madrid Prado
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a fabulous stay at The Raddison Hotel in Madrid. Our room was upgraded and we were gifted with Prosecco and chocolates for my birthday. Location was perfect just opposite Prado Museum with a lovely restaurant next door
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Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from María Fernández-LLebrez, Guest Services / Front Office at Radisson Blu Hotel, Madrid Prado
Responded Mar 23, 2023
Thank you very much for your rating and foremost, the time you took to evaluate us. Thank you also for your constructive comments to which we are looking into. We are looking forward to welcoming you in the very near future in order to raise your impression again on this hotel. We remain at your disposition for any further comments or request you might have. Best regards. María Fernández-Llebrez Guest Service Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$188 - $339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson blu hotel, madrid prado hotel madrid
LOCATION
SpainCommunity of MadridMadridHuertas / Literary Quarter (Barrio de Las Letras) / Cortes / Centro
NUMBER OF ROOMS
54
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Frequently Asked Questions about Radisson Blu Hotel, Madrid Prado
Which popular attractions are close to Radisson Blu Hotel, Madrid Prado?
Nearby attractions include Museo Nacional Thyssen-Bornemisza (0.2 miles), Prado National Museum (0.1 miles), and Pub Crawl Madrid (0.1 miles).
What are some of the property amenities at Radisson Blu Hotel, Madrid Prado?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Radisson Blu Hotel, Madrid Prado?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Hotel, Madrid Prado?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
What are some restaurants close to Radisson Blu Hotel, Madrid Prado?
Conveniently located restaurants include Oven Mozzarella Atocha, Empanadas Malvón, and Steakburger Atocha.
Are there opportunities to exercise at Radisson Blu Hotel, Madrid Prado?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Radisson Blu Hotel, Madrid Prado located near the city center?
Yes, it is 0.4 miles away from the center of Madrid.
Are any cleaning services offered at Radisson Blu Hotel, Madrid Prado?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Radisson Blu Hotel, Madrid Prado?
Many travelers enjoy visiting Royal Palace of Madrid (1.1 miles), Plaza Mayor (0.7 miles), and Museo Cerralbo (1.3 miles).
Is Radisson Blu Hotel, Madrid Prado accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.