We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Collection Madrid Gran Via

2 people are viewing this hotel
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Traveler (94)
Room & Suite (42)
Video (1)
Certificate of Excellence

About

#58 of 458 hotels in Madrid
Location
Cleanliness
Service
Value
Certificate of Excellence
The newly opened NH Collection Madrid Gran Via is in the heart of one of Madrid's most iconic streets. This city center hotel is in an ideal location for shopping at designer boutiques, as well as exploring Gran Via's restaurants, coffee shops, book stores and cocktail bars. The hotel is within walking distance of central attractions, including La Puerta del Sol, Plaza Mayor, Plaza Espana.
Read more
Property amenities
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Babysitting
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:GET UP TO 25% OFF!
Hotel deals
179Reviews
7Q+A
7Room tips
Traveler rating
  • 125
  • 38
  • 15
  • 0
  • 2
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Location excellent in bustling centre of Madrid.. First impressions not good, told the guy in a black suit at the door we wanted to check in. He just pointed to the back of a long queue which confused us but we obliged. Turned it was a queue for the Sky Bar, ok we were traveling
Read more
This is a beautiful hotel in a prime position on Gran Via right next to the Metro station. We had two rooms, one with a king bed and a bath (as requested prior to our visit), and a twin with large walk-in rain shower. Both rooms spotlessly clean and well designed with mini
Read more
Response from Lilian F, Director de Relaciones con Clientes at NH Collection Madrid Gran Via
Responded 1 week ago
Dear StephLA7, We really appreciate all your kind words you have about your experience at the hotel. There is nothing else we can ask after your stay than receiving this great review and your whole experience in our property. It is also great that we could fullfil all the requests you had prior to your arrival about the rooms. These are always good news, that apart from the hotel you feel like at home when your in the room. And with no doubt our perfect sound isolation makes this much easier. We would also like to thank you for your comments about the service of the hotel, we really enjoy doing our job and always trying to help our guests. We wish an extraordinary week and hope to see you again very soon. Best regards, Eduardo Falces Guest Relations
Read more
We visited for the Champions League final - a great central location to explore Madrid - highlights are the restaurant in level 8 for a wonderful breakfast and afternoon tapas or something more substantial before heading to the rooftop bar with stunning panoramas across the
Read more
Response from Lilian F, Director de Relaciones con Clientes at NH Collection Madrid Gran Via
Responded 2 weeks ago
Dear Nomad, We are so happy to read your comment. Madrid have had the honour of celebrating such an important event as it is the Champions League final. For all of us was an incredible experience, we have enjoyed it and also learnt a lot. It is a pleasure knowing that, even with the big effort all the guests made to come here, you are still happy with our hotel and the service we provided. Certainly we have one of the best locations to enjoy the city, during the Champions League period because we were very close to all activities, but also in normal circumstances we are just one step from the most important points. We really thank you for having chosen us for this date and hope you come back and visit us again in a future occasion. Best regards, Eduardo Falces Guest Relations
Read more
A very well located, clean friendly hotel. Wonderful helpful staff. Small but clean and modern rooms. Rooftop bar is a local favorite, and a bit hard to get into. The location is walking distance to Metro, museums, parks and lots of eating establishments. Breakfast is
Read more
Review collected in partnership with NH Hotels
Response from Lilian F, Director de Relaciones con Clientes at NH Collection Madrid Gran Via
Responded 4 weeks ago
Dear guest, We thank you for taking the time to share this wonderful impression of your stay with us. It is of major importance to us that our guests appreciate our “guest experience first” concept. Our day to day efforts is to guarantee our guests can experience the highest levels of comfort in a really pleasant atmosphere. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future. Best Regards, Lilian Ferrer Guest Relations Manager
Read more
The hotel is quite, with lovely rooms, outstanding service, fantastic food, and a great location. The rooftop bar looks good but even when not very full is still hard to get a drink but whatever negative experience we had there was professionally handled by the mgr. Otherwise
Read more
Review collected in partnership with NH Hotels
Response from Lilian F, Director de Relaciones con Clientes at NH Collection Madrid Gran Via
Responded 4 weeks ago
Dear Shelagh B. , Thank you for taking the time to review our hotel following your recent stay. We are so glad that you enjoyed your time with us and truly appreciate your feedback. Of course we take good note of the positive and improvements points of your reviews for our future guests Kind regards from our GM and all the hotel team, Lilian Ferrer Guest Relations Manager
Read more
Previous
PRICE RANGE
$106 - $770 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridGran ViaSolCentro
NUMBER OF ROOMS
94
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing