Axel Hotel Madrid
957 reviews
#24 of 473 Hotels in Madrid
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Calle Atocha 49, 28012 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$186
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Room & Suite (179)
Dining (18)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Axel Hotel Madrid
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#24 of 473 hotels in Madrid
Location
Cleanliness
Service
Value
Travelers' Choice
Axel Hotel Madrid is located in Atocha Street number 49, in the famous “Barrio de las Letras”, and it will be surrounded by the most emblematic streets of the city, in a bohemian atmosphere that combines shopping, good gastronomy and fun. The hotel has 88 rooms, and in Axel Hotel Madrid you will find a meeting point in the capital, with its innovative spaces made specially so you can treat yourself and have fun, always loyal to Axel’s concept of style, design, comfort and cosmopolitan environment.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Meeting rooms
Spa
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Rooftop bar
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Telephone
VIP room facilities
Minibar
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Trendy
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
690Restaurantswithin 0.3 miles
199Attractionswithin 0.3 miles
Contact
Calle Atocha 49, 28012 Madrid Spain
Name/address in local language
Getting there
Antón MartínMadrid Metro2 min
Vodafone SolMadrid Metro4 min
Rental CarsSee rental cars from $12/day
957Reviews21Q+A55Room tips
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Popular mentions
+1
The hotel design is special, the rooms modern design with neon lights and big showers. All clean and perfect. The service was very friendly and very attentive. Due to Covid the breakfast is served in the room upon prior order in the night before. Hotel is quite centrally located at walking distance from Atocha train station and Puerta del Square The roof top pool was heated but it was a rainy day. The gym is small but nice. Very nice and friendly hotel unfortunately due to Covid the bar and restaurant were closed. Next time!
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Date of stay: November 2020Trip type: Traveled with friends
Helpful
Response from Saúl Canal García, Director General at Axel Hotel Madrid
Responded Nov 9, 2020
Dear el_toro2, Thank you very much for taking the time to leave such a good review and for having chosen Axel Hotel Madrid for your stay in Madrid. I am so glad to read the service met your expectations and that you did enjoyed our location. Due to the Covid our breakfast is now a la carte, and is being served in the room for security reasons. We are looking forward to welcome you back very soon, Kind Regards, Saul Canal General Manager AXEL HOTEL MADRID
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We have really enjoyed our stay at this very nice hotel. The level of professionalism and standard is much better than most hotels we’ve stayed in Spain. The staff are polite, facilities are top-notch. Cleanliness is also very good - making you feel safe and secure in times that are trying.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Helpful
Response from Saúl Canal García, Director General at Axel Hotel Madrid
Responded Sep 4, 2020
Dear 830sverrem, Thank you very much for your kind and great feedback. We are delighted to read that the service was Top Notch and that you have enjoyed your stay with us. Axel hotels is now more secured than ever to re assure the well being of our guests and staff. We cannot wait for you to come back and visit us again very soon, Warmest Regards, Saul Canal General Manager AXEL HOTEL MADRID
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What a great place to stay ! Staff was amazing and made us feel so welcome! They even upgraded us to a better room, thank you very much ! The room was great, everything new and very cool decorated. Location is superb you have everything on your doorstep, restaurants, bars, shops and sights, no taxi or metro needed when staying her. The roof top pool is fabulous, great place to soak up the sun on hot Madrid days ! Spectacular view also ! I would definitively stay again when back in Madrid! Thank you for a great stay !
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Date of stay: August 2020
Location
Service
Sleep Quality
Helpful
Response from Saúl Canal García, Director General at Axel Hotel Madrid
Responded Aug 30, 2020
Dear susannekatrineb,, Thank you very much for your kind comments. We are delighted to read that you have enjoyed your stay and our facilities and that everything has lived up to expectations. We hope to welcome you again very soon, Best regards, Saul Canal General Manager AXEL HOTEL MADRID
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We have stayed in this hotel, because it was a great value and location. I can imagine, the rooms are not everyone's taste, but the rooms are clean and spacious. Well maintained. Beds although had their best time. The pool itself is tiny and the rooftop rather busy. Although this is a gay hotel, lot of straight couples around, so everyone is welcome! We spend like 60€ a night so it was a no brainer.
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Saúl Canal García, Director General at Axel Hotel Madrid
Responded Aug 12, 2020
Dear Mirooke, Thank you very much for your kind feedback. We are pleased you have had a great stay, and that our staff took excellent care of you. Indeed, we are a space of diversity where everybody is welcome , Thank you very much Kind Regards Saul Canal General Manager AXEL HOTEL MADRID
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Myself and my friend stayed in the Axel hotel from July 16th-20th. From the moment we arrived, everything was perfect. From a COVID point of view, the hotel has taken great measures to ensure everything down to the pens were sanitised. The room was stunning, spotlessly clean, a fabulous shower, great toiletries. The pool was lovely with the most stunning sunset in the evenings and a great view over the city. Rueben on reception was so helpful and gave us recommendations on nice restaurants to eat and was especially helpful to me when I forgot an item in the room after checkout - this really was so so appreciated! The pool bar was closed but not to worry because Fernando came upstairs to the pool regularly and served drinks from the downstairs bar. The housekeepers kept the room looking good too! We will most definitely be back to stay in the Axel hotel ASAP. The hotel is so central and just in the most perfect location! It really is a must to stay here if you go to Madrid, you won’t regret it. Thank you to everyone at the hotel for making our stay perfect! Naomi & Claire…
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Date of stay: July 2020Trip type: Traveled with friends
Helpful
Response from Saúl Canal García, Director General at Axel Hotel Madrid
Responded Aug 21, 2020
Dear Excursion602737, Thank you very much for your great review. It is true that we have been working very hard on new COVID19 measure, to reassure to all of our guests a safe environment where to enjoy, relax and re energize. I am so glad to read everything was up to the expectations and that our staff took excellent care of you from Ruben at the front desk to the rest of our staff that is working specially hard during these hard times. I truly appreciate you taking the time to share with the rst of the travelers, and I cannot wait to welcome you back very soon, for another great stay Thank you very much Warmest Regards Saul Canal General Manager AXEL HOTEL MADRID
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PRICE RANGE
$85 - $212 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridHuertas / Literary Quarter (Barrio de Las Letras) / Cortes / Centro
NUMBER OF ROOMS
88
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Claim Your Listing Frequently Asked Questions about Axel Hotel Madrid
Which popular attractions are close to Axel Hotel Madrid?
Nearby attractions include Sunset 80s (0.10 miles), Horse Riding Madrid (0.2 miles), and Essential Flamenco (0.2 miles).
What are some of the property amenities at Axel Hotel Madrid?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Axel Hotel Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Axel Hotel Madrid?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Axel Hotel Madrid?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Axel Hotel Madrid?
Conveniently located restaurants include Lola Si Mola, Grama Lounge, and Moratin Vinoteca Bistrot.
Are there opportunities to exercise at Axel Hotel Madrid?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Axel Hotel Madrid located near the city center?
Yes, it is 0.1 miles away from the center of Madrid.
Are any cleaning services offered at Axel Hotel Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Axel Hotel Madrid?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Axel Hotel Madrid?
Many travelers enjoy visiting Royal Palace of Madrid (0.8 miles), Plaza Mayor (0.4 miles), and Museo Cerralbo (1.0 miles).