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Petit Palace Art Gallery

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Traveler (120)
Room & Suite (272)
Dining (24)
Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travelers talk about
“retiro park”(18 reviews)
“jorge juan”(3 reviews)
“great location”(30 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4 Star Hotel
All hotel details
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Rooms
Apr 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (715)
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198 results
Traveler rating
77
74
29
11
7
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LanguageEnglish
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77
74
29
11
7
Show reviews that mention
All reviewsretiro parkjorge juangreat locationgolden milesalamanca neighborhoodmobile wifian amazing cityroom was spacious and cleanbunk bedsfamily roomlovely hotelthe hotel is perfectly locatedhelpful with directionsbig roomtoilet paperbreakfast room isboutique hotel
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1 - 5 of 198 reviews
Reviewed 1 week ago via mobile

We loved it. Despite the works in recepcion area a real good hotel. Nice rooms, good breakfast, clean, central and very nice staff. Special thanks to Joana in reception, Diana at breakfast and Joäo at the bar. Very kind, excellent professionals and always smilling. Joäo...More

Thank Felipefrazao
Response from Esther F, Director de Recepción at Petit Palace Art GalleryResponded 1 week ago

Dear Felipefrazao, Thank you for choosing Petit Palace Art Gallery y for taking the time to give us your feedback once you left the hotel. We appreciate your kind comments to our staff, Joana, Diana and Joao, they make a really good job to give...More

Reviewed March 6, 2018 via mobile

I stayed at the hotel for two nights and is very satisfied. Nice clean rooms, with good beds and big nice bathroom. The breakfast was outstanding. This hotel is situated at the “golden mile” and there are a lot of expensive shops in the area....More

Thank Thomas B
Response from Esther F, Director de Recepción at Petit Palace Art GalleryResponded March 10, 2018

Dear Thomas B, Thank you for choosing Petit Palace Art Gallery and for taking the time to give us your feedback once you left the hotel. We are glad to know you enjoyed your stay and hotel location, as you well say, we are located...More

Reviewed February 26, 2018

I couldn't recommend this hotel enough. The location is great, very close to subway stations and all the museums are within walkable distance. There are also lots of restaurants in the area. We had a very warm welcome although the hotel was undergoing renovations, all...More

Thank Celine D
Response from Esther F, Director de Recepción at Petit Palace Art GalleryResponded February 27, 2018

Dear Celine D Thank you very much for choosing Petit Palace Art Gallery and for taking the time to give us your feedback once you left the hotel. It's a pleasure to know you had a good experience and you enjoyed our hotel and services....More

Reviewed February 8, 2018

All staff at the hotel were great and very helpful but the room we got had no tea/coffee maker or any cups. We had to ask and then got some other room's leftover sachets. Frankly, overall you expect a little more when you book a...More

Thank Traveller_1987_Happy
Response from Esther F, Director de Recepción at Petit Palace Art GalleryResponded March 2, 2018

Dear Traveller_1987_India, Thank you for choosing Petit Palace Art Gallery and for taking the time to give us your feedback once your left the hotel. I appologize if this time we have not met your expectations, we are making some improvements in the hotel to...More

Reviewed January 31, 2018

My wife and i were excited to stay at this hotel, but rapidly we were deceived. Reception and staff there were not friendly at all, not welcoming. We realized in the reception a slight white dust everywhere, that we didnt pay attention to. But when...More

Thank hala0ui
Response from Esther F, Director de Recepción at Petit Palace Art GalleryResponded March 2, 2018

Dear Hala0ui, Thnak you for choosing Petit Palace Art Gallery and for taking the time to give us your feedback once you left the hotel. I apologize if this time we have not met your expectations and if our staff not give you an answer...More

View more reviews
Most Booked Properties in Madrid, Spain
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Business Center with Internet Access
Laundry Service
Multilingual Staff
Concierge
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
$183 - $367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#63 Luxury Hotel in Madrid
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
$183 - $367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#63 Luxury Hotel in Madrid
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (120)
Room & Suite (272)
Dining (24)
Amenities (40)
Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighborhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
Questions & Answers
Ask a question
InglouriousBasterd
October 26, 2015|
AnswerShow all 2 answers
Response from Jose Miguel A | Reviewed this property |
Dear Inglourio I have been there plenty of times and I know for sure that this hotel does not has Jacuzzis
0
Votes
gpm6960
April 4, 2015|
Answer
Response from Esther F | Property representative |
Dear Guest, The hotel has no shuttle service. You can get here by taxi (30€ with the flat rate), or by metro (Serrano is the closest metro station, line number 4 more info at metromadrid website). You can contact us back if... More
0
Votes
Google Translation
AgentGreen11
March 12, 2015|
Answer
Response from femab | Reviewed this property |
Split? What do you mean?
0
Votes
Room Tips
"Always ask if they are remodelating somethings!!!"
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"The corner room"
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"If you're not too mobile be aware the building has an internal cage lift, maybe something on the first..."
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"I stayed in room 210 and it has a street view, very nice"
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