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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
All reviewsretiro parkjorge juangreat locationgolden milesalamanca neighborhoodmobile wifian amazing cityroom was spacious and cleanbunk bedsfamily roomlovely hotelthe hotel is perfectly locatedhelpful with directionsbig roomtoilet paperbreakfast room isboutique hotel
We loved it.
Despite the works in recepcion area a real good hotel.
Nice rooms, good breakfast, clean, central and very nice staff. Special thanks to Joana in reception, Diana at breakfast and Joäo at the bar. Very kind, excellent professionals and always smilling.
Joäo...More
Thank Felipefrazao
Response from Esther F, Director de Recepción at Petit Palace Art GalleryResponded 1 week ago
Dear Felipefrazao,
Thank you for choosing Petit Palace Art Gallery y for taking the time to give us your feedback once you left the hotel.
We appreciate your kind comments to our staff, Joana, Diana and Joao, they make a really good job to give...More
I stayed at the hotel for two nights and is very satisfied. Nice clean rooms, with good beds and big nice bathroom. The breakfast was outstanding. This hotel is situated at the “golden mile” and there are a lot of expensive shops in the area....More
Thank Thomas B
Response from Esther F, Director de Recepción at Petit Palace Art GalleryResponded March 10, 2018
Dear Thomas B,
Thank you for choosing Petit Palace Art Gallery and for taking the time to give us your feedback once you left the hotel.
We are glad to know you enjoyed your stay and hotel location, as you well say, we are located...More
I couldn't recommend this hotel enough. The location is great, very close to subway stations and all the museums are within walkable distance. There are also lots of restaurants in the area.
We had a very warm welcome although the hotel was undergoing renovations, all...More
Thank Celine D
Response from Esther F, Director de Recepción at Petit Palace Art GalleryResponded February 27, 2018
Dear Celine D
Thank you very much for choosing Petit Palace Art Gallery and for taking the time to give us your feedback once you left the hotel.
It's a pleasure to know you had a good experience and you enjoyed our hotel and services....More
All staff at the hotel were great and very helpful but the room we got had no tea/coffee maker or any cups. We had to ask and then got some other room's leftover sachets. Frankly, overall you expect a little more when you book a...More
Thank Traveller_1987_Happy
Response from Esther F, Director de Recepción at Petit Palace Art GalleryResponded March 2, 2018
Dear Traveller_1987_India,
Thank you for choosing Petit Palace Art Gallery and for taking the time to give us your feedback once your left the hotel.
I appologize if this time we have not met your expectations, we are making some improvements in the hotel to...More
My wife and i were excited to stay at this hotel, but rapidly we were deceived. Reception and staff there were not friendly at all, not welcoming. We realized in the reception a slight white dust everywhere, that we didnt pay attention to. But when...More
Thank hala0ui
Response from Esther F, Director de Recepción at Petit Palace Art GalleryResponded March 2, 2018
Dear Hala0ui,
Thnak you for choosing Petit Palace Art Gallery and for taking the time to give us your feedback once you left the hotel.
I apologize if this time we have not met your expectations and if our staff not give you an answer...More
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of
...More
opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Response from Esther F | Property representative |
Dear Guest,
The hotel has no shuttle service. You can get here by taxi (30€ with the flat rate), or by metro (Serrano is the closest metro station, line number 4 more info at metromadrid website).
You can contact us back if... More
Dear Guest,
The hotel has no shuttle service. You can get here by taxi (30€ with the flat rate), or by metro (Serrano is the closest metro station, line number 4 more info at metromadrid website).
You can contact us back if you need more information. Best regards,
David Chía
Receptionist