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Petit Palace Mayor

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#84 of 446 Hotels in Madrid
Certificate of Excellence
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Petit Palace Mayor
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769 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Lier, Belgium
Reviewed June 28, 2014

This is our third visit in one of the "HT-Hoteles" in Madrid. This time we chose Petit Palace Mayor instead of Posada del Peine. The personnel at the reception desk were very polite and friendly but we had to ask when and where breakfast was being served, not that it is that of an inconvenience but it's what one might...

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2Thank Remco S
Marta H, Front desk manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you very much for your feedback through Tripadvisor. Location is without hesitation the best in town, and service is provide always trying to understand our guests expectations. I would like to apologize if the room 406 where not up to your expectations. I you have the opportunity of staying again with us, I would be glad of...

Grimsby, United Kingdom
Reviewed June 18, 2014

We stayed in a family room, which meant that we were at the top of the hotel and therefore had some fantastic views over the city. The room was on the small side, but was perfectly adequate for a short stay. There were a couple of niggles, I would have liked to see some tea and coffee making facilities in...

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Thank mariners60
Marta H, Font Desk Manager at Petit Palace Mayor, responded to this review

Dear Guest, I appreciate the time you have taken to write you review about our hotel. I am very glad that you liked the room as well as the wonderful views over the city you have had the chance to enjoy thanks to such room and the location of our hotel. I am also grateful for your feedback as it...

Steamboat Rock, Iowa
Reviewed June 14, 2014

Location is the best possible. one note that may affect some travelers is that you must move your bags from the taxi to the hotel about 1 block. no car traffic goes to many areas. right between Plaza Major and Del Sol. breakfast is weak but Spain doesn't really understand the American breakfast. it is a very close to the...

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Helpful?
Thank bc14195
Marta H, Front Desk Manager at Petit Palace Mayor, responded to this review

Dear Guest: Thank you for your review. I am very pleased that you have found our location to be such an advantage, as we are in the actual centre of Madrid and therefore any other relevant place in the central area is really close to us. Regarding our breakfast, we are sorry that you found it to be weak, as...

Reviewed June 14, 2014 via mobile

This is my 1st visit to madrid, We got this hotel ... The location is amazing amazing but I did not like the room, no mirror, small,dirty carpet, no good lights even in the corridors and no good ventilation .... I've been in barcelona but I did not face such slow internet like this... People who are working in the...

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Thank Seham B
Marta H, Front office manager at Petit Palace Mayor, responded to this review

Dear Sir, Please, accept our apologies for not meeting your expectations. Your comments have been shared with all the team members to avoid having a similar situation in the future I would appreciate if you can please contact me directly upon your next visit to Madrid for me to ensure personally that you have a memorable experience. Yours sincerely,

Dublin, Ireland
Reviewed June 11, 2014

I have now stayed at a total of five "Petit Palace" hotels, all of which follow a standard format of hyper modern decor in existing old buildings. As the "Mayor Plaza" enjoys a superb location, directly opposite the entrance of the Calle San Miguel and the Plaza Mayor, I have made it my choice of base on all my recent...

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1Thank Oddysseus
Marta H, Front desk manager at Petit Palace Mayor, responded to this review

Dear Sir, From these lines, I would like to thank you for taking your time and sharing your comments about Petit Palace Mayor Plaza. I am positive that your comments will help us to meet your expectations on your next visit to Madrid. I look forward to welcoming you back personally Regards,

Odenton, Maryland
Reviewed May 29, 2014

The major highlight of this hotel was the location. We were basically across the street from an entrance to the Plaza Mayor (nice views, overrated restaurants) and the Boqueria San Miguel (expensive and trendy market with tasty food). It was about a two block walk to the Plaza Sol and the Opera metro stations. There are tons of restaurants (good...

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Thank amyelise25
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Client, Thank you for your comments. We are happy to know that we meet your expectations. Without doubt, our guest’s satisfaction is our objective. Your message is very well received and we thank you for it. It definitely helps Tripadvisor users to make a decision. You will be always welcome come back. Kindest regards.

Paris, France
Reviewed May 21, 2014

I stayed at this hotel a few weeks ago for three nights and the experience was great. Located very close to the Plaza Mayor and the Mercado de San Miguel, it is an amazing base camp to explore the city. The room was large and well decorated and we even had a terrace!. Marta, at the front desk, was very...

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1Thank Antonio536
Marta H, Front Desk Manager at Petit Palace Mayor, responded to this review

Dear Guest, Thank you very much for your review. I am really happy that your experience in our hotel was such a great one. Thank you also for highlighting our location, as well as the quality of our services –our rooms, our staff… We hope to have you back at Petit Palace Mayor soon!

Northampton, United Kingdom
Reviewed May 20, 2014

My daughter who is in her twenties and I stayed a Friday and Saturday night in this hotel in May. we were in Madrid to sight see and chill out and enjoy the sunshine. We weren't disappointed, Madrid is a lovely vibrant city and this hotel is extremely well placed to see it all. we were going to take the...

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Thank LovesTravel165
Marta H, Front Desk Manager at Petit Palace Mayor, responded to this review

Dear Guest, Thank you for your review. I am delighted that you had such a pleasant stay in Madrid and you could enjoy all the features of this wonderful city thanks to our central location. I am also very glad that the room –its shower, its layout and its cleanliness-, as well as our services reached your expectations. Thank you...

Ca
Reviewed May 15, 2014

I stayed 3 nights at this hotel and I was very happy about it. I loved the design of this small hotel. Room well furnished, staff friendly, perfect location. I didn't try the breakfast that I found a little bit overprice, but I found the value price/quality of the hotel, excellent. Will stay here again for sure!

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2Thank Nat20142013
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Client, Thank you for your comments. We are happy to know that we meet your expectations. We are really gladfull about your personal experience and about the way our employees had treated you. Your feedback helps us to improve every day. We hope to see you again soon. Kindest regards.

Tel Aviv, Israel
Reviewed May 7, 2014

The hotel is very modern. a bit hard to find but once you are inside you get to a nice and prety modern environment. breakfast was very good, the staff was friendly. Only bad thing, no businees room to work once you checked out. Great location, just two walks away from Plaza Mayor.

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1Thank DTA80
ppmayor, Front Desk Manager at Petit Palace Mayor, responded to this review

Dear guest Thank you for posting your review here and your great comments.Thank you also for your mention about the location and our buffet breakfast. We dont have a specific room for work, but in the reception we have a bussines center. We look forward to your return. Kind regards, Marta Hoyos

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
This boutique hotel is next to Madrid's Plaza Mayor and 5 minutes walking from the Royal Palace and Puerta del Sol. It's centrally located, with Opera Metro Station 200 metres away. The Prado Museum and Retiro Park are a 5-minute Metro trip away. All of the modern and stylish rooms at the Petit Palace are equipped with a flat-screen TV with satellite channels, hydromassage shower, free Wi-Fi and an iPad can be provided on request. A buffet breakfast is served daily in the breakfast room, set in an authentic 19th-century wine cellar. The hotel offers guests the free use of bicycles. The market of San Miguel is opposite the hotel. Here you can taste a variety of typical Spanish products. ... more   less 

Additional Information about Petit Palace Mayor

Address: Calle Mayor 46 | City Center, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Price Range: $94 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Mayor 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Petit Palace Mayor Madrid
Hotel Style:
#82 Family Hotel in Madrid
#100 Business Hotel in Madrid
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Questions & Answers

Here's what travelers have asked, with answers from Petit Palace Mayor staff and other travelers.
5 questions
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Questions? Get answers from Petit Palace Mayor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“excellent location”
 of 5 bubbles 3dakart, yesterday | Read review
“Overlook Plaza San Miguel as long as you don't mind some street noise - we enjoy the buzz!”
 of 5 bubbles jsm1275, Oct 21, 2016 | Read review
“Stayed in room 8 on the ground level next to reception .”
 of 5 bubbles MartinB774, Sep 18, 2016 | Read review
“Make sure you get a room back away from street!”
 of 5 bubbles thompsonl, Sep 17, 2016 | Read review
“Rooms off the Main Street are quieter”
 of 5 bubbles amandadD4120TL, Sep 11, 2016 | Read review
5 of 5
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