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Petit Palace Mayor

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#91 of 444 Hotels in Madrid
Certificate of Excellence
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Petit Palace Mayor
Petit Palace Mayor
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871 Reviews from our TripAdvisor Community

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Showing 347: English reviews
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Reviewed 1 week ago via mobile

Stayed here 5 nights end March. Happy to say it was a lovely experience. Excellent service, friendly, helpful staff. Room cleaned, fresh towels etc. every day. Breakfast was plentiful, fresh juices, hot/cold options, delicious pastries! We got a room with a view looking out to Plaza Mayor, second floor, was perfect for us as you could feel the buzz of...

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Helpful?
Thank Thereze Q
Chema S, General Manager at Petit Palace Mayor, responded to this review

Dear Thereze Q, Thank you for taking the time to post your review and for sharing your fantastic comments, it is great to know that you enjoyed your experience with us! I am equally pleased that you found our location to be ideal for a city break, we certainly consider this to be one of our strongest points since we...

Reviewed 2 weeks ago

overall good hotel. located near market san miguel in the center of Madrid.close to all what you want.many shops and restaurants near hotel. room was clean and bright. terrace was perfect and good view!

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Helpful?
Thank NeRS17
Chema S, General Manager at Petit Palace Mayor, responded to this review

Dear NeRS17, We wish to thank you for taking the time to leave such lovely comments regarding your recent stay. It is great to know you have a nice stay at Petit Palace Mayor Plaza and found our great location and nice room to be so comfortable. Perhaps we will have the chance to welcome you back again soon Warm...

New Hampshire
Reviewed 3 weeks ago via mobile

Spent two nights and enjoyed ourselves thoroughly. The staff was very nice and helpful. The room was large, updated and comfortable. Rooms vary in size so I recommend asking for a larger room to ensure ample space.

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Helpful?
Thank tdrf
Chema S, General Manager at Petit Palace Mayor, responded to this review

Dear tdrf, Thank you for your five-star review. I am delighted that you chose Petit Palace Mayor Plaza for your two nights stay and that you enjoyed every moment of it. I am very proud of the team because they are the ones who made your stay special, I will share your comments with them. We would be happy to...

United Kingdom
Reviewed 3 weeks ago

Clean room, quiet. Balcony was gorge when it was 22C, but sadly it flipped to minus 2 and snowing with the same week so was hardly used. Can't blame the hotel. Pretty, well lit, wifi good enough for my spanish skype lessons. Mini bar. Right near the plaza. Would be great for a couple. Friendly staff who were happy to...

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Helpful?
Thank Kit N
Chema S, General Manager at Petit Palace Mayor, responded to this review

Dear Kit N, Thank you for writing about your stay with us and for praising our team who aim to make your every stay special and memorable as they did; I will make sure to pass your comments to them It's a shame that the weather forecast was so extreme during your stay but we are happy you can improve...

Dubai, United Arab Emirates
Reviewed 3 weeks ago

Hotel is Located in a very convenient location, it's just few steps from Mayor Plaza. The Family rooms are very good. Especially if you are travelling with children, the twin Bunk bed is very much useful. Breakfast is good. Front desk staffs are very co-operative

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Helpful?
Thank bchittaranjan
Chema S, Director General at Petit Palace Mayor, responded to this review

Dear bchittaranjan, Thank you so much for taking the time to write a review of your stay with us and we are delighted to hear that you were happy with the excellent location of the hotel, family room, great breakfast and helpful staff. We look forward to welcoming you and your family back to Petit Palace Mayor Plaza Hotel in...

Vancouver, Canada
Reviewed 4 weeks ago via mobile

We stayed for 5 nights and the reception team (Beatriz) made our stay unforgettable, she look after us helped us get a car and recommend places to go, eat and things to do, she looked after every detail to make our stay great. Will definitely recommend you stay at this clean, well located and affordable hotel.

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Helpful?
Thank Carlos E
Chema S, Director General at Petit Palace Mayor, responded to this review

Dear Carlos E, Thank you for your lovely review ! A great pleasure to recently have you stay with us and we sincerely appreciate you recognising Beatrice at the reception desk, I will be sure to commend Beatrice for going the extra mile and we are delighted that you would pay homage to her on this forum. Again, thank you...

Bedford, Texas
Reviewed 4 weeks ago

From the outside, the Petit Palace doesn't seem that great, however, once you go in you know you're in a wonderful hotel, from the superb customer service, to the tidy rooms, the amazing shower, to the amazing location, and the 5 star breakfast. We truly loved it!

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Thank tamarahaddad
Chema S, Director General at Petit Palace Mayor, responded to this review

Dear tamarahaddad, We wish to thank you for your lovely review, Really glad to hear that you had an enjoyable stay at Petit Palace Mayor Plaza Hotel, I will be sure to thank the team for their hard work and we certainly look forward to welcoming you back again in the near future. Warm regards, Chema Sánchez General Manager chema.sanchez@petitpalce.com

Tarragona, Spain
Reviewed 4 weeks ago via mobile

This is a lovely,clean,comfortable hotel. The rooms are all spacious and very well looked after.The staff are all very helpful and friendly. The position of this hotel is also a very good point. It is within walking distance of many interesting places. There are endless numbers of good restaurants all close. The main shopping centre is also in walking distance...

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Helpful?
Thank Rob S
Chema S, Director General at Petit Palace Mayor, responded to this review

Dear Rob S, A lovely review to read. Thank you for taking the time to post it. I am delighted that you had a wonderful time and found the hotel to be clean,comfortable and spacious. It is so pleasing to know you had enjoyed the unbeatable location, just in the historical centre of the city of Madrid. Perhaps we will...

Leigh-on Sea, United Kingdom
Reviewed 4 weeks ago via mobile

This hotel was well located for all the main attractions in Madrid. It is opposite a great indoor food and drink market, buzzing with atmosphere. We didn't have breakfast there, but right next door is a small coffee and croissant place, just 2 euros. The room was clean, the bathroom lovely. It was a bit cramped for three single ladies...

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Helpful?
Thank Elaine D
Chema S, Director General at Petit Palace Mayor, responded to this review

Dear Elaine D, Many thanks for taking the time to review the hotel on Tripadvisor. Overall I am delighted that you enjoyed the hotel with the little touches added. Your comments regarding our team will be shared with them and I am really happy to hear that they were so accommodating and friendly. Needless to say, I am sorry to...

Reviewed 4 weeks ago via mobile

We are just about to check out today ,after 3 nights stay in this hotel and are happy to report we are glad we choose this hotel! The reception team were very helpful and friendly on check in .Room modern and clean . Bed comfy and shower amazing! But main reason I would recommend to anyone is location as spitting...

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Helpful?
Thank Emma T
Chema S, Director General at Petit Palace Mayor, responded to this review

Dear Emma T, Thank you so much for taking the time to review us on Tripadvisor. A great pleasure to have had your stay with us and we are all delighted that you found the hotel to be everything you expected and even more. Lovely to notice that the staff were pleasant and you found our great location to be...

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
This boutique hotel is next to Madrid's Plaza Mayor and 5 minutes walking from the Royal Palace and Puerta del Sol. It's centrally located, with Opera Metro Station 200 metres away. The Prado Museum and Retiro Park are a 5-minute Metro trip away. All of the modern and stylish rooms at the Petit Palace are equipped with a flat-screen TV with satellite channels, hydromassage shower, free Wi-Fi and an iPad can be provided on request. A buffet breakfast is served daily in the breakfast room, set in an authentic 19th-century wine cellar. The hotel offers guests the free use of bicycles. The market of San Miguel is opposite the hotel. Here you can taste a variety of typical Spanish products. ... more   less 

Additional Information about Petit Palace Mayor

Address: Calle Mayor 46 | City Center, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Price Range: $112 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Mayor 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Petit Palace Mayor Madrid
Hotel Style:
#82 Family Hotel in Madrid
#98 Business Hotel in Madrid
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Questions & Answers

Here's what travelers have asked, with answers from Petit Palace Mayor staff and other travelers.
10 questions
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Questions? Get answers from Petit Palace Mayor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I went with the balcony option - I would repeat the choice.”
  • Free champagne for 2 on arrival (sadly, I was alone, lol)
  • View from balcony at night
457kitn, 3 weeks ago | Read review
“Family rooms are very good those travelling with 02 kids”
bchittaranjan, 3 weeks ago | Read review
“Rooms on the bottom floor are very quiet.”
tamarahaddad, 4 weeks ago | Read review
“Don't get room 10”
member1000, Feb 17, 2017 | Read review
“Avoid the ground floor rooms (noisy and no views); ask for an upper floor room”
bebelutel, Jan 6, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question