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Sercotel Hotel Portales

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Sercotel Hotel Portales
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457 Reviews from our TripAdvisor Community

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Showing 77: English reviews
W Yorkshire
Reviewed 4 weeks ago via mobile

I stayed here for a few days this week on business. First, the car parking is very odd. Do NOT attempt to park here if you have a car larger than a mid range car. You access the underground car park by driving into a lift, so forget any slight larger cars you just won't fit. Plus the parking spaces...

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Helpful?
Thank ZX6RRick
SercotelPortales, Gerente at Sercotel Hotel Portales, responded to this review

Dear guest, Thank you very much for your kind valoration. Our parking is 8 years old, the hotel was built recently. We will be pleased to wellcome you in the near future. Kind regards from all SERCOTEL PORTALES STAFF.

MIlano, Italy
Reviewed October 24, 2016

Probably the best 3 Star hotel I have stayed in. Perfectly located in the middle of the city. Parking available underground through an elevator accessed direct from the street.... very well done. (to be booked in advance due to limited spaces). Great service, great breakfast, nice clean room and good bathroom. Zero complaints! Only improvement would be to have a...

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Helpful?
Thank Milan1976
Eva M, Gerente at Sercotel Hotel Portales, responded to this review

Dear guest, In first place I´d like to thank you your kind comments about our hotel and facilities. We will be pleased to see you in the near future. Kind regards from all SERCOTEL PORTALES STAFF.

Bristol
Reviewed October 6, 2016

There was a problem on check in where I had booked the wrong date on the internet but the young lady on the desk was very helpful and helped us to cancel the booking in time. She then checked on her system and confirmed that we had cancelled in time without incurring a charge. The hotel is on the edge...

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Helpful?
Thank arthawkBristol
Eva M, Gerente at Sercotel Hotel Portales, responded to this review

Dear guest, In first place I´d like to give you thanks for choosing our hotel during your trip to Logroño. We will be pleased to see you again in the near future. Kind regards from ALL SERCOTEL PORTALES STAFF.

Tallinn
Reviewed September 27, 2016 via mobile

Very good location next to the old town and restaurant streets. Free public parking lot opposite side of roundabout or the other option is 15 metres more gar away towards river. Parking in the hotel facility is 15 euros per day. Nicr big rooms with big bathrooms. Big TV, A/C and average wifi. Comfortable beds and shiny white bed sheets....

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Helpful?
Thank Nina S
Eva M, Gerente at Sercotel Hotel Portales, responded to this review

Dear Nina, In first place I´d like to thank you for your kind comment about our hotel. We will be pleased to see you in the near future. Kind regards from all SERCOTEL PORTALES STAFF.

Reviewed September 5, 2016 via mobile

Stayed here in August for four nights. The hotel is in a fantastic location, it's opposite the tourist office and a two minute walk from Calle Laurel. The staff at the hotel are particularly nice, my phone charger stopped working and one of the receptionists (Evelyn I think) charged my phone for me,a small but really kind gesture that helped...

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Helpful?
Thank Emloumanryan
Eva M, Gerente at Sercotel Hotel Portales, responded to this review

Dear guest, In first place I´d like to give you thanks for your kind comment about our hotel and location. We will be pleased to see you again in the near future. Kind regards from all SERCOTEL PORTALES STAFF.

Leuven, Belgium
Reviewed September 1, 2016 via mobile

This hotel has the perfect location if you want to make the most out of your visit to the rioja area. It's next to the vento bar that offers a great choice of breakfast in the morning but also good tapas in the evening. Its also very close to the famous calle del Laurel (5 min walk). The hotel has...

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Helpful?
Thank BelgianOne
Eva M, Gerente at Sercotel Hotel Portales, responded to this review

Dear "BelgianOne", I´d like to thank you very much your kind comment about our hotel. We will be pleased to welcome you in the near future. Kind regards from all SERCOTEL PORTALES STAFF.

Reviewed September 1, 2016 via mobile

Hotel located on the beginning of the most common street in Logrono, very close to tapas bars. There is a parking area as well. Breakfast and rooms are average but I havent experienced any problem during my visits.

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Helpful?
Thank Fatih K
SercotelPortales, Director de Recepción at Sercotel Hotel Portales, responded to this review

Dear Fatih K, I would like to thank you for your kind comments and I would be pleased to see you again in the near future. Kind regards from all the SERCOTEL PORTALES STAFF

Houston, Texas
Reviewed August 10, 2016

The Sercotel Hotel was conveniently located at the edge of the old part of Logrono, within easy walking distance of countless tapas bars. The room was a decent size (compared to other European hotels), and very nicely appointed with modern furnishings and decor. Breakfast is included and served in the lobby.

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Helpful?
Thank Lizzie7308
SercotelPortales, Gerente at Sercotel Hotel Portales, responded to this review

Dear Lizzie, First of all I´d like to thank you for choosing our hotel for your visit to Logroño. Also I would like to thank you for your kind comments about our attention and facilities. I would be pleased to see you again in the near future. Kind regards from all the SERCOTEL PORTALES STAFF.

Reviewed July 7, 2016

Great location, was very central to the center. We asked for wineries, and was told that we could not go out without an agreement in advance. It is wrong, we had no problems ! The hotel room was nothing speciel, our hotel room was boring and had no view. The staff was very freindly. WIFI is slow. The parking is...

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Helpful?
Thank Rolf L
SercotelPortales, Gerente at Sercotel Hotel Portales, responded to this review

Dear guest, Thank you very much for the kind comments about our staff. You have been lucky if you could visit a "bodega" without an agreement in advance, but it is not usual because if the number of people in the group is enought, maybe they can not allowed you to go in. We follow the indications of the wineries...

metro NYC/NJ
Reviewed July 6, 2016

This hotel was far enough from the tapas streets to be noise free, but close enough that you would get there in a minutes walk. Everything was clean, the breakfast was great and the parking was on site, for a fee. Good choice for Logrono.

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Helpful?
Thank Jpoww
SercotelPortales, Gerente at Sercotel Hotel Portales, responded to this review

Dear guest, First of all I´d like to thank you for choosing our hotel for your visit to Logroño. Also I woul like to thank you for your kind comments about our attention and facilities. I would be pleased to see you again in the near future. Kind regards from all the SERCOTEL PORTALES STAFF.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Dry Cleaning

Additional Information about Sercotel Hotel Portales

Address: Calle Portales 85, 26001 Logrono, Spain
Location: Spain > La Rioja > Logrono
Price Range: $61 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sercotel Hotel Portales 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Portales Hotel Logroño
Sercotel Hotel Portales Logrono, Spain - La Rioja
Hotel Style:
#2 Romantic Hotel in Logrono
#5 Business Hotel in Logrono
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Questions & Answers

Here's what travelers have asked, with answers from Sercotel Hotel Portales staff and other travelers.
4 questions
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Buckinghamshire
2 months ago
Calgary, Canada
7 months ago

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Questions? Get answers from Sercotel Hotel Portales staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get the hotel to email specific directions so you can find it.”
 of 5 bubbles DWM64, May 31, 2016 | Read review
“Rooms at the front definitely have the better view. Rooms at the back look at walls and washing.”
 of 5 bubbles loum572, May 1, 2016 | Read review
“We liked our 5th floor room facing the pedestrian/street area”
 of 5 bubbles wfredhart, Apr 10, 2016 | Read review
“Get a room on the top floor!”
 of 5 bubbles 18Sue18, Oct 25, 2015 | Read review
“Our room was on the first floor and was quiet and comfortable.”
 of 5 bubbles 212095Maura_C, Jun 13, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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