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AC Palacio del Carmen, Autograph Collection

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AC Palacio del Carmen, Autograph Collection
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552 Reviews from our TripAdvisor Community

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Showing 175: English reviews
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Reviewed December 14, 2016

Two main comments: the pool was tiny and freezing. It looked like a "tick the box" add on rather than somewhere to swim. The distance to the church is just a bit too far. The distance meant that you couldn't just "pop back". On the other hand, it was peaceful. I'd also say the front desk were brusque. They preferred...

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Helpful?
Thank James B
Pablo G, Director General at AC Palacio del Carmen, Autograph Collection, responded to this review

Dear James B, Thank you for taking the time to post your review following your stay at the Hotel AC Palacio del Carmen. First of all, I would like to thank you for your words on our peaceful location. At AC Palacio del Carmen, we strive to provide the best service and offer every guest a wonderful experience. When it...

Wiltshire, England
Reviewed December 13, 2016

This is a stylish hotel in a tastefully restored mansion surrounded by beautiful gardens. The welcome was friendly and helpful and the room overlooking the garden was quiet and comfortable. It is a short walk to the cathedral and there are several good restaurants nearby and parking is free. Breakfast was adequate but not exceptional. The only thing that we...

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Helpful?
Thank aldman64
Pablo G, Director General at AC Palacio del Carmen, Autograph Collection, responded to this review

Dear aldman64: Thank you very much for choosing to stay at the AC Palacio del Carmen and for giving us your point of view regarding our hotel and its services. It was a pleasure to know how much you appreciated our location and the friendly welcome. Thank you also for your words on our staff, I will pass it on...

United States
Reviewed October 30, 2016

Beautiful hotel in a great location. Walking distance to cathedral and historic district. Excellent bar and restaurant service. Breakfast was very good. Hotel staff provides courteous and excellent service. Free parking on site.

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Helpful?
Thank TravelLovers2
Pablo G, Director General at AC Palacio del Carmen, Autograph Collection, responded to this review

Dear TravelLovers2, Thank you very much for taking the time to review your stay with us. I am delighted that you enjoyed your visit, and that you found our team to be very caring. We try so hard to meet and exceed our guests expectations. Thank you. We appreciate your wonderful review. We look forward to welcoming you back very...

Bath, United Kingdom
Reviewed October 27, 2016

This is a very stylish hotel within a short walk of the famous cathedral yet it is sufficiently tucked away to have a feeling of selection. It is almost a tranquil oasis to stay at this hotel after spending a few hours walking the streets of this lovely city. The room where breakfast is served is quite exceptional.

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Helpful?
Thank Grant M
Pablo G, General Manager at AC Palacio del Carmen, Autograph Collection, responded to this review

Dear Grant M, Thank you for taking the time to review our hotel and writing such nice words. We very much look forward to having you here as a guest again to provide you with another excellent experience. Kind regards, Pablo Guitián General Manager Hotel AC Palacio del Carmen

Miami, Florida
Reviewed October 26, 2016

Palacio del Carmen is a very nice hotel located in a quiet residential area about 15 min from main plaza which was my only negative comment. Breakfast buffet was abundant. Premises were very well maintained and since we did drive out of Santiago, with immediate parking.

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Helpful?
Thank Sandra G
Pablo G, General Manager at AC Palacio del Carmen, Autograph Collection, responded to this review

Dear Sandra G, Thank you for taking the time to share your comments with other travellers. Your constructive feedback is of great importance to us and we would welcome the opportunity. Best wishes. Pablo Guitián General Manager Hotel AC Palacio del Carmen

Miami Beach, Florida
Reviewed October 24, 2016 via mobile

We were staying at the monasterio but we had a last minute change as our "kids" decided to join us and we couldnt get another room or a larger suite to accomodate us all. We found this property a room with a view of the cathedral. Large suite with several windows so we left them open with a wonderful breeze....

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Helpful?
Thank Julio B
Pablo G, General Manager at AC Palacio del Carmen, Autograph Collection, responded to this review

Dear Julio B, Thank you very much for your preference for the Hotel AC Palacio del Carmen and for having given us such wonderful feedback about the hotel and the city! We are extremely glad you enjoyed your stay with us and hope to have the opportunity of welcoming you to our hotel in the near future. Best Regards. Pablo...

Maui, Hawaii
Reviewed October 23, 2016 via mobile

A great hotel though not my standard fare as a solo traveler. As there were two major events happening simultaneously, most places including hostals, pensions and smallish hotels were completely booked in Santiago de Compostela. It is a place that I would take my wife. Four stars, but about a 15-20 minute walk into the center of town. Nothing of...

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Thank Eraldo7411
Pablo G, General Manager at AC Palacio del Carmen, Autograph Collection, responded to this review

Dear Eraldo 7411, We kindly thank you for your review which is very important for us to maintain our standards as high as possible. We regret you did not have your expectations exceeded, as this is our biggest prioritie. We hope to have the opportunity to welcome you back soon. Best Regards. Pablo Guitián Hotel AC Palacio del Carmen

Prilly, Switzerland
Reviewed October 19, 2016 via mobile

Very nice place, 5 minutes to the center in a really quite area. Very good wifi, excellent sleeping, very clean, outstanding services and really committed people. Can be for families, vacation and Business tripa.

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1Thank Manuel C
Pablo G, General Manager at AC Palacio del Carmen, Autograph Collection, responded to this review

Dear Manuel C, Thank you for confidence and feedback. We are glad to know that you enjoyed of your stay. Will be a pleasure to welcome you again in the next future. Once again, thank you. Pablo Guitián Hotel AC Palacio del Carmen

Reviewed October 18, 2016

We had a chance to stay 3 nights in Santiago at the end of our Camino. The property is everything we expected and more. It took only 5 minutes to walk back and forth to old town and the cathedral. The staff were friendly and knowledgeable. Would definitely stay again.

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Helpful?
Thank X3356CBianm
Pablo G, General Manager at AC Palacio del Carmen, Autograph Collection, responded to this review

Dear X3356CBianm, Thank you for choosing us for your stay, for taking time to share your experience rating. We are glad to know that you enjoyed of your stay. We wait for your next visit, which will be a pleasure to welcome you again. Sincerely, Pablo Guitián General Manager Hotel AC Palacio del Carmen

DC
Reviewed October 14, 2016

Boutique luxury hotel (#307) about 10 minute walk from the Cathedral in an affluent neighborhood. It’s easy to drive to so don’t let the GPS make you take one-lane two-way roads like it did us the first time we drove into the hotel. Gives Marriott points though not owned by the chain. Staff is aloof. Must walk uphill into town...

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Helpful?
Thank dcplanner123
Pablo G, General Manager at AC Palacio del Carmen, Autograph Collection, responded to this review

Dear Dcplanner123, Thank you for your feedback on Tripadvisor. It's a big pleasure to read your comments. It would be a big pleasure to welcome you again at the hotel, to check if we deserve an even higher rating! Best regards, Pablo Guitián General Manager Hotel AC Palacio del Carmen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about AC Palacio del Carmen, Autograph Collection

Address: Rua Oblatas s/n, 15705, Santiago de Compostela, Spain
Location: Spain > Galicia > Province of A Coruna > Santiago de Compostela
Price Range: $83 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AC Palacio del Carmen, Autograph Collection 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Ac Palacio Del Carmen, Autograph Collection Hotel Santiago De Compostela
Ac Hotels Santiago De Compostela
Ac Hotel Santiago De Compostela
Hotel Style:
#5 Business Hotel in Santiago de Compostela
#6 Luxury Hotel in Santiago de Compostela
#7 Romantic Hotel in Santiago de Compostela
#13 Family Hotel in Santiago de Compostela
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Questions & Answers

Here's what travelers have asked, with answers from AC Palacio del Carmen, Autograph Collection staff and other travelers.
4 questions
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4 months ago
Reading, United Kingdom
8 months ago
Jersey City, New Jersey
10 months ago

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Questions? Get answers from AC Palacio del Carmen, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“My room faced a public area where some event was being held and was a bit noisy”
 of 5 bubbles sandragK1186MO, Oct 26, 2016 | Read review
“I think all the rooms are excellent ....the ground floor rooms are very convenient to access.”
 of 5 bubbles Don848, Sep 23, 2016 | Read review
“A room overlooking the park”
 of 5 bubbles GingerPanamaCity, Aug 17, 2016 | Read review
“Garden rooms have view of Cathedrals....🚶🏼🚶🏼📸”
 of 5 bubbles dlrguy, May 26, 2016 | Read review
“Rooms on the perimeter face lovely park like area”
 of 5 bubbles cathiestravels, May 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question