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Hotel Universal

404 reviews
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Traveler (80)
Room & Suite (38)
Dining (11)
Overview
  • Excellent17%
  • Very good46%
  • Average28%
  • Poor5%
  • Terrible4%
Travelers talk about
“airport bus”(8 reviews)
“taxi stand”(3 reviews)
“historic city”(3 reviews)
Free Wifi
Non-Smoking Hotel
Concierge
Laundry Service
Free Parking
Breakfast included
Air Conditioning
2.0 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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All reviewsairport bustaxi standhistoric citydouble windowsexcellent locationold townlarge roommin walkair conditioningstay there againtop floorbathroomcentrecathedralcamino
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1 - 5 of 49 reviews
Reviewed 2 weeks ago via mobile

We stayed here on our final night after completing the last leg of the camino. The hotel was in a great location but that's about it. Our room was facing the square when teenagers gathered from about 1am and proceeded to shout and scream until...More

Thank LillyBoots
Reviewed August 30, 2017

Excellent location in the heart of historic city, a little pricey for our budget, very large room. Super nice staff (thank you to Theresa). Next to the taxi stand and bus stop. Easy, short walk to the Cathedral. Our window gave us an excellent view...More

Thank L Y
Reviewed July 20, 2017

Little hotel, niccely decorated rooms. The hotel seems to have been recently renovated. Very comfortable beds. The staff were always polite and very helpful. The airport bus stops outside the door of the hotel. wiffi is free and fast. Should be 3, 4 star !!

Thank marile073
Reviewed July 16, 2017

A budget hotel placed as close as you can get to the historic city centre: it’s within 50metres. The airport bus stops right by the front door. The external appearance is rather rundown but this is not reflected by the standards of decoration and maintenance...More

Thank Martin T
Reviewed July 3, 2017

Stayed there for just one night. Convenient for old town and situated just opposite a large car park. Rooms were satisfactory but no instructions for escaping in a fire escape and no fire escape other than the stairs. As I am disabled and was on...More

Thank jomo50blue
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Concierge
Multilingual Staff
Laundry Service
Details
Price range
$37 - $80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$37 - $80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (80)
Room & Suite (38)
Dining (11)
Hotel & Grounds (47)
Bathroom (13)
Questions & Answers
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Room Tips
"6th floor facing the park is nice. Very small elevators, only 3 persons can fit."
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"If you are in Santiago your main priority is a good night's sleep. We had a room at the back without a..."
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"Rooms at back are quieter but you may not get full WiFi reception"
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"Get one at the back - it is quieter"
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